胜任特征模型建构：流程与方法.pdf

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쓚죝뛾쪤죎쳘헷쒣탍붨릹ꎺ쇷돌폫랽램훷붲ꎺ탬붨욽늩쪿ꆢ뷌쫚훐맺뿆톧풺탄샭퇐뺿쯹2005-6-221 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌튪뗣쪤죎쳘헷쒣탍:•뚨틥•붨쒣쇷돌•붨쒣늽훨•믱좡쫽뻝퟊쇏뗄랽램2005-6-222 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎쳘헷붨쒣„쪤죎쳘헷붨쒣ꎨcompetency modelingꎩ횸캪쇋돉릦췪돉쒳쿮릤ퟷꎬ틔에뛏풱릤뗄쓄킩룶죋쳘뗣쫇뇘탨뗄헢퇹튻룶맽돌ꆣ„쪤죎쳘헷쒣탍쫇튻훖벼쫵몬솿룟쟒쪮럖폐킧뗄죋솦퟊풴맜샭릤뻟ꆣ쪤죎쳘헷쒣탍뗄붨솢쫇튻쿮“믹뒡릤돌”ꎬ탨튪뷏듳춶죫ꆣ2005-6-223 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎쳘헷붨쒣뗄믹놾풭샭뇦뇰폅탣헟뫍웕춨헟퓚횪쪶ꆢ벼쓜ꆢ탔룱ꆢ첬뛈ꆢ쓚쟽솦뗈랽쏦뗄닮틬ꎬ늢붫랢쿖뗄쫽뻝헻뫏ꆢ솿뮯ꎬ듓뛸탎돉뿉폃살뛔헕에뛏쪤죎쳘헷벰쿠펦닣벶뗄뿉닙ퟷ뗄쳥쾵ꆣ2005-6-224 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎쳘헷붨쒣뗄믹놾풭퓲쪤죎쳘헷붨쒣탨튪ퟱ톭뗄풭퓲ꎺ„쓜럱쿔훸뗘쟸럖릤ퟷ튵벨ꎬ쫇에뛏튻쿮쪤죎쳘헷뗄캨튻뇪ힼꆣ튲뻍쫇쮵ꎬ퓚쪵볊릤ퟷ훐ꎬ뇭쿖폅탣폫뇭쿖튻냣뗄풱릤뇘탫퓚쯹좷죏뗄쪤죎쯘훊짏폐쏷쿔뗄ꎬ뿉틔뿍맛뫢솿뗄닮뇰ꆣ„에뛏튻쿮쪤죎쳘헷쓜럱쟸럖릤ퟷ튵벨뇘탫틔뿍맛쫽뻝캪틀뻝ꆣ„쪤죎쳘헷닣벶늻훘뗾ꆢ뻟폐쟸럖뛈ꆢ뇪돆틗샭뷢2005-6-225 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎솦붨쒣뗄믹놾쮼슷ꎨ튻ꎩ룹뻝ퟩ횯뫋탄맛뗣뫍볛횵맛ꎬ좷뚨폫웤튻훂뗄쪤죎솦ꆣŠ헢훖쮼슷좷뚨뗄쪤죎쳘헷룼맘힢쯜퓬폫웳튵컄뮯쿠쫊펦뗄풱릤ꎬ웤잰쳡쫇릫쮾폐뺭맽볬퇩뗄뫋탄볛횵맛늢틑탎돉쿠뛔컈뚨쟒쿊쏷뗄웳튵컄뮯ꆣŠIntel릫쮾룹뻝릫쮾뗄뫋탄맛뗣뫍볛횵쿠튻훂좷뚨쎿룶풱릤뇘탫믱뗃ꆢ쿔쪾뫍쳡룟뗄쇹쿮뫋탄볛횵——쪤죎쳘헷쒣탍ꎨMeisterꎬ1994ꎩꎺŠ폐쎰쿕틢쪶ꎬ풸틢쳴햽쿖ힴꎻŠ춨맽붨솢쳴햽탔뗄쒿뇪뫍돖탸톧쾰잿뗷훊솿Š폐볍싉뗘ꆢ헽좷뗘좷뚨볆뮮ꎬ싺ퟣ돐억늢냑짌튵탐캪쿠뷡뫏웰살Š춨맽쿬펦맋뿍뗄웚췻뫍쳡릩탂뗄폐뺺헹탔뗄닺욷캪맋뿍럾컱ꎻŠ춨맽볙뚨퓰죎뫍잿뗷쫤돶틔잿뮯뷡맻떼쿲Š잿뗷췅뛓릤ퟷ뫍뇋듋횮볤뮥쿠ퟰ훘2005-6-226 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎솦붨쒣뗄믹놾쮼슷ꎨ튻ꎩŠ헢훖쮼슷릹붨뗄쒣탍힨힢폚듙뷸풱릤탎돉뛀쳘뫋탄샭쓮ꎬ웤ퟮ듳폅뗣쫇뷒쪾쇋풱릤짮닣쳘헷ꆣŠ헢훖뾪랢랽램듦퓚ퟅ튻뚨뗄럧쿕ꎺ떱웳튵컞뫋탄볛횵맛믲웳튵컄뮯늻컈뚨ꆢ늻쿊쏷쪱ꎬ벫틗쏔쪧쪤죎쳘헷ꆣŠ쒿잰맺쓚웳튵듳뛠좱랦쏷좷뚨캻뗄웳튵컄뮯벰뇈뷏맦랶뗄볛횵맛쏨쫶ꎬ헢훖쮼슷뗄쪵쪩폐쓑뛈2005-6-227 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎솦붨쒣뗄믹놾쮼슷ꎨ뛾ꎩBEIꎬ풴폚McClellandꆢMcBer릫쮾ꆢ맾런짌톧풺뗄퇐뺿쮼슷ꎨKlemp,1977; Spencer, 1983ꎩŠ잿뗷돉릦죋헟폫웕춨헟뇈뷏쯹뻟폐뗄춻돶욷훊뗄닢솿Š탨튪맜샭헟뫍퇐뺿헟뗄럃첸벼쓜쮮욽듯떽BEI럃첸램쯹탨튪뗄힨튵벼쓜쮮욽ꆣŠ힨힢폚ퟮ병벨킧뗄뾪랢ꆣ틾몬뗄잰쳡뻍쫇웳튵틑좷뚨돶“헽좷뗄쫂”ꎬ웳튵뗄죎컱뻍쫇룄짆웤쪤죎쳘헷ꎬ죃쯻쏇“헽좷ퟶ쫂”ꎬ듓뛸쳡룟퓚횰풱릤뗄벨킧ꆣŠퟮ듳럧쿕쫇폐뿉쓜췑샫웳튵햽싔탨튪뛸맽럖힨힢벨킧쾸뷚ꎬ떼훂쪤죎쳘헷벫쓑럾컱폚웳튵믱좡돖탸뗄뺺헹폅쫆ꆣŠ2005-6-228 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎솦붨쒣뗄믹놾쮼슷ꎨ죽ꎩ룹뻝탐튵맘볼돉릦틲쯘ꎨKSFsꎩ뾪랢쪤죎쳘헷쒣탍Š튻룶탐튵뗄맘볼돉릦틲쯘ꎨKey Success FactorsꎬKSFsꎩ쫇뛔춬탐웳튵퓚쫐뎡뺺헹훐믱쪤펰쿬ퟮ듳뗄틲쯘ꎬ쫇릫쮾뺺헹믱쪤늢쪵쿖닆컱펮샻뗄맦퓲ꆣŠThompsonꎦStrickland맩쓉ퟜ뷡돶쇋폫벼쫵쿠맘뗄ꆢ폫짺닺훆퓬쿠맘뗄ꆢ폫럖쿺쟾뗀쿠맘뗄ꆢ폫펪쿺쿠맘뗄ꆢ폫벼쓜쿠맘뗄ꆢ폫ퟩ횯쓜솦쿠맘뗄뗈릲웟샠탐튵맘볼돉릦틲쯘ꆣŠ웳튵튪춨맽햽싔맜샭믱좡돖탸뺺헹폅쫆ꎬ맘볼횮튻뻍쫇튪쪶뇰늢믱좡탐튵맘볼돉릦틲쯘ꆣ2005-6-229 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎솦붨쒣뗄믹놾쮼슷ꎨ죽ꎩŠ틔탐튵맘볼돉릦틲쯘뾪랢쪤죎쳘헷쒣탍뗄풭샭쫇“죋——횰——ퟩ횯”욥엤Š훷튪쇷돌ꎺŠ틔탐튵맘볼돉릦틲쯘엤뫏웳튵튵컱쒿뇪좷죏쯹탨뫋탄쪤쪤솦ꎨCore CompentenciesꎩŠ틔룚캻벨킧킧맻엤뫏뫋탄쪤죎솦좷죏웳튵튵컱랢햹쯹탨뗄쓜솦Š틔룚캻횰퓰엤뫏튵컱랢햹쯹탨쓜솦ꎬ좷죏쪤죎쳘헷ꆣ2005-6-2210 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎솦붨쒣뗄믹놾쮼슷ꎨ죽ꎩŠ퓚맜샭쪵볹훐ꎬ뫋탄쪤쪤솦춨뎣쫇평믹폚탐튵맘볼돉릦틲쯘뗄릫쮾햽싔뻶뚨뗄ꆣŠ춨폃뗧웸릫쮾뗄샽ퟓꎨMartocchioꎬ2002ꎩꎺŠ릫쮾뗄죽룶햽싔쒿뇪ꡄꡄ좫쟲뮯ꆢ닺욷럾컱뫍쳡룟훊솿ꎬŠ4룶뫋탄쪤죎솦ꎬ벴뺫솦췺쪢ꎨEnergyꎩꆢ쓜맄컨쪿웸ꎨEnergizeꎩꆢ폐죱웸ꎨEdgeꎩꆢ쪵볹솦ꎨExecuteꎩꆣŠ릫쮾틔쯄E캪믹뒡ꎬ캪탂죫탐뗄풱릤쳡릩좫쏦뗄엠통볆뮮ꎬ냯훺풱릤뾪랢웤뻟쳥쓜솦ꆣ2005-6-2211 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌훐맺붨솢쪤죎쳘헷쒣탍뗄믹놾춾뺶ꆡŠ퇐뺿춾뺶Š쪵볹춾뺶2005-6-2212 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎쳘헷붨쒣폫펦폃쇷돌탐캪쫂볾럃첸컊뻭뗷닩췅쳥붹뗣럃첸쒳벯췅룟„쪤죎쳘헷뗷닩탐캪움맜쪤죎쳘„ퟩ횯컄뮯헯뛏뚨솿뇭헷쒣탍탐튵쓚쇬쿈웳„웳튵햽싔럖컶튵뗄쪤죎쳘헷쒣탍뇈뛔퇐뺿ퟛ뫏웳튵쓚늿뛠랽쏦뗄쫽뻝틔벰탐튵쓚쇬쿈웳튵뗄쪤죎쳘헷쒣탍ꎬ좷놣탎돉뗄쪤죎쳘헷쒣탍쫇좫쏦쟒럻뫏웳튵햽싔랢햹탨쟳ꎬ늢퓚탐튵훐뻟폐뺺헹솦ꆣ2005-6-2213 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎쳘헷붨쒣뻟쳥늽훨컞싛닉좡뫎훖쪤죎쳘헷붨쒣랽낸ꎬ뚼뇘탫냼삨틔쿂늽훨ꎺ„ힼ놸뷗뛎„뚨맘볼벨킧쇬폲벰벨뇪뇪ힼ„톡퓱퇹놾뫍럖ퟩꎺ좷뚨킧뇪ퟩꎬ냼삨릤ퟷ훐뗄룟벨킧헟뫍뗍벨킧헟„쫕벯쫽뻝뷗뛎폃BEIꆢ맛달믲웤쯼랽램듓킧뇪ퟩ쫕벯쫽뻝ꎬ뾴쯻쏇쫇죧뫎췪돉쒿뇪릤ퟷ뗄ꆣ„쫽뻝럖컶뷗뛎„듓쫽뻝훐쪶뇰돶쓜릻쟸럖룟벨킧ퟩ뫍뗍벨킧ퟩ뗄탐캪쒣쪽ꎨ냼삨룶쳥퓚ퟶ헢룶릤ퟷ쪱쫇죧뫎탐뚯ꆢ쮼뾼뗄ꆢ틔벰룐쫜ꆣ„쒣탍붨릹뷗뛎„톰헒쳘헷볤뗄닮틬뫍쿠뮥볤뗄맘쾵ꎬ붨릹쒣탍ꎬ췪짆뇠싫듊뗤ꎬ탎돉쪤죎쳘헷쒣탍쳥쾵2005-6-2214 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎쳘헷붨쒣쫽뻝뻟쳥쫕벯랽램ꆡꆡ탞헽뗄죎컱럖컶램ꆣꆡꆡ닅쓜움본램벰탞헽뗄닅쓜움본램ꎺ릤ퟷ쪤죎솦움본램ꎨJob Competence Assessment Method, JCAM믲JCAꎩ뻍쫴폚헢샠랽램ꎬ웤뫋탄쫇맘볼쫂볾럃첸램ꎬ헢튲쫇ퟮ뺭뗤뗄쪤죎솦붨쒣랽램ꆣꆡꆡ뒦뺳랽램ꆣꆡꆡ웤쯻랽램ꎺ힨볒킡ퟩꆢ컊뻭뗷닩ꆢ맛달램ꆢ춼욬맊쫂솷쾰램ꎨPicture Story Exerciseꎩꆢ붹뗣럃첸ꎨFocus Interviewꎩꆢ쾵춳탔뛠닣듎췅쳥맛달ꎨSYMLOGꎩꆣ쓚ꆢ췢늿뿍뮧믱좡쫽뻝ꆣ2005-6-2216 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎쳘헷붨쒣쫽뻝뻟쳥쫕벯랽램„붨솢쪤죎쳘헷쒣탍뗄룷룶뷗뛎ꆢ늽훨뫍뻟쳥ퟶ램ꆢ뿉쓜닉폃뗄룷훖릤뻟ꆣ2005-6-2217 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌58%47%40%32%18%웤쯻랽램웤쯻샠탍뗄쏦첸뗷닩맘붡쫂볾럃첸램뫋탄죋풱늻춬쫕벯쫽뻝랽램펦폃뗄욵싊(퟊쇏살풴ꎺAmerican Compensation Associationꎩ2005-6-2218 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌힨볒쳖싛램ꎨSMEꎩSubject Matter Expert„ퟔ짏뛸쿂평힨볒좷뚨쿖폐릤ퟷ뿉쓜랢짺뗄뇤뮯ꎬ캴살릤ퟷ뿉쓜뗄탨튪ꎬ럖컶톰헒KSAOs)짨볆“죧맻쓇쎴”뗄쟩뺳ꎬ춨맽SME럃첸쫕벯탅쾢ꆣ퟉톯췅뛓뫍힨볒쳖싛릤ퟷ죎컱뫍KSAOs)늢붫웤뻟쳥뮯뫍쿪쾸뮯ꎻ뇠훆죎컱럖샠컊뻭ꎬ닢쫔퇩횤톰헒폐헹틩뗄쓚죝ꎻ)쪵쪩릤ퟷ럖컶컊뻭ꎬ헒돶틅슩뗄릤ퟷ죎컱뫍KSAOs)닢쫔“죎컱-KSAOs”솪쾵컊뻭ꎬ헒돶췪돉죎컱탨튪뗄KSAOsꎬ냑뷡맻쳡붻ퟩ횯쳖싛ꎬ뗃떽릤ퟷ뗄죎횰퟊룱ꆣ2005-6-2219 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌퓋폃BEI붨솢쪤죎솦쒣탍쇷돌춼2005-6-2220 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌릤ퟷ쪤죎솦움본램1.헙벯힨볒ꎨsubject matter expertsꎬSMEsꎩ본뇰훷튪뗄릤ퟷ돉럖ꆢ퓚쒣랶랽쪽훐췪돉쪱탨튪뗄쳵볾ꎻ믲헟쪶뇰캪쇋닺짺풤웚뗄뷡맻ꎬ풱릤뇘탫췪돉뗄훷튪릤ퟷ죎컱ꆣ2.평SMEs뾪랢튻룶냼삨횪쪶ꆢ벼쓜ꎨ벼쫵뫍럇벼쫵ꎩퟛ뫏탔뗄뇭떥ꎬ쮼뾼폫욽뻹벨킧쮮욽뫍폅탣벨킧쮮욽솽헟뚼쿠맘뗄탐캪쒣쪽ꆣ캪KSAOs훐뗄쎿룶쓚죝쪶뇰탐캪횸헫ꆣ냑뇭떥별룸돐떣릤ퟷ뗄죋ꎬ쟫쯻움뚨쯼쏇퓚폅탣릤ퟷ벨킧훐뗄훘튪탔ꎬ좻뫳폃믘삡뷡맻뾪랢컊뻭ꆣ럖컶믡닺짺솽쳗쪤죎솦ꎺퟮ뗍뫍훷튪쪤죎솦ꆣ3.퇩횤쪤죎솦쒣탍ꎺ뗚튻훖랽램쫇뢴훆웰쿈뗄퇐뺿뷡맻ꆣ폃쇭튻ퟩ놻쫔퇐뺿늢뇈뷏ꆣ뗚뛾훖랽램쫇퓋폃튻룶늻춬폚돵쪼퇐뺿훐쯹폃뗄퇐뺿돌탲ꆣ뗚죽룶랽램쫇퇻쟫쇭췢튻ퟩSMEs, 믲헟웤쯻“짳닩죋풱”ꎬ죃쯻쏇뛔헢룶쒣탍돂쫶힨튵틢볻ꆣ2005-6-2221 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎쳘헷붨쒣랽낸ꎨ튻ꎩꎺ뺭뗤붨쒣랽낸„McBer퟉톯릫쮾쪹폃뗄BEI„죏캪쪤죎쳘헷붨쒣ퟮ훘튪뗄튻늽쫇쏷좷쯹퇐뺿뗄릤ퟷ/룚캻ꎬ펦닉좡뫎훖벨킧뫢솿랽램믲뇪ힼ뛔폅탣벨킧폫튻냣벨킧뷸탐뚨틥ꆣ„샭쿫뗄뇪ힼ쫇폃닺돶뷸탐닢솿뗄룷훖“펲탔횸뇪”ꎬ헢폐샻폚틔뫳룹뻝릹붨뗄쪤죎쳘헷쒣탍ꎬ믹폚쪤믡쳘헷쪵쪩맜샭ꎬퟅ퇛폚쳡룟룶죋ꆢ췅뛓벰ퟩ횯벨킧ꆣ2005-6-2222 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎쳘헷붨쒣랽낸ꎨ뛾ꎩꎺ좫쏦붨쒣랽낸„듳탍뿧맺릫쮾춨뎣닉폃헢훖랽램ꆣ„좫쏦붨쒣랽램ꎺ„폅뗣ꎺ좫쏦ꆢힼ좷„좱뗣ꎺ뇈뷏뢴퓓ꎬ쪱볤ꆢ퟊뷰ꆢ죋풱랽쏦춶죫뫜듳ꆣ„쿮쒿췆탐웚탨튪맜샭닣횧돖ꎬ룷벶풱릤뗄뷴쏜엤뫏ꎨ틢쪶떽탐뚯ꎩꆣ2005-6-2223 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎쳘헷붨쒣랽낸ꎨ죽ꎩꎺ볲뮯붨쒣랽낸놣쇴붨쒣뫋탄늽훨ꎬ쪹폃뗄릤뻟뫍쪵쪩볲뮯ꎬ쒿뇪쫇붨솢튻훖쪵볊뿉폃뗄쒣탍ꆣ„폅뗣ꎺ„뛔퟊뷰뫍죋풱튪쟳뗍ꎬ뮨럑뺫솦짙ꆢ쪱볤뛌ꎬ붨쒣쯙뛈뿬ꎻ„닉벯쫽뻝춨뎣닉폃힨볒킡ퟩꎬ힨볒킡ퟩ평쫬횪릫쮾쟩뿶뫍쿠맘룚캻뻟쳥릤ퟷ뫍죎횰튪쟳뗄죋쪿ퟩ돉„쓚늿힨볒킡ퟩ쓜릻쳡릩뷏캪ힼ좷ꆢ좫쏦뗘뗄탐캪쫂샽ꎬ퓚튻뚨돌뛈짏놣횤쇋평듋췆떼돶살뗄쪤죎쳘헷벰웤닣듎뗄ힼ좷탔ꆣ„좱뗣ꎺ„쫽뻝쫕벯뫍뒦샭랽램뇈뷏떥튻ꎬ좱짙늻춬퇹놾뗄뛔뇈럖컶ꎬ쒣탍ힼ좷뛈믡쫜펰쿬ꆣ„쫊폃탔ꎺ„쫊폃폚튵컱쇷돌늻첫뢴퓓ꆢ룚캻샠탍늻첫뛠ꆢ횰퓰쏷좷ꎬ뛸쟒룚캻짨훃쎻폐욵랱뇤뚯뗄훐킡탍웳튵ꆣ„쒣탍붨릹ퟩ횯죎컱뷴ꎬ탨튪퓚ퟮ뛌뗄쪱볤쓚췪돉2005-6-2224 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌볲뮯붨쒣랽낸뗄쪵쪩늽훨•틔힨볒킡ퟩ캪훷ꆢBEI캪뢨ꎬ닎헕쿠맘탐튵쪤죎쳘헷뿢퇩횤ꆣ볦맋쫽뻝쫕벯훊솿뫍쪱볤뗄뷴웈탔ꆣ•뷸탐룟닣럃첸ꎬ쇋뷢웳튵뗄햽싔랽쿲ꆢퟩ횯뷡릹뫍훷튪튵컱쇷돌뗈ꆣ•ퟩ횯힨볒킡ퟩ쳖싛룚캻횰퓰ꆢ벨킧쒿뇪ꆢ탐캪뇭쿖뗈뗈•맩쓉짏쫶탐캪뗃돶쪤죎쳘헷돵룥•뷸탐쫽쏻폅탣풱릤뗄탐캪쫂볾럃첸ꎨBEIꎩ뷸튻늽늹돤뇠싫듊뗤ꆣ•럖샠ꆢ맩쓉ꆢ헻샭쫕벯뗄쫽뻝ꆢ탅쾢벰틢볻ꎬ닎뾼쿠맘탐튵뗄쪤죎쳘헷뿢ꎬ믹폚힨볒붨쒣뺭퇩ꎬ뗃돶쪤죎쳘헷쒣탍돵룥ꆣ2005-6-2225 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎쳘헷붨쒣랽낸ꎨ쯄ꎩꎺ헛훔붨쒣랽낸„퓚뫋탄늽훨뗄믹뒡짏쳭볓튻킩쓚죝틔퓶볓쪤죎쳘헷쒣탍뗄ힼ좷뛈뫍쿠맘탔ꆣ쫽뻝닉벯쪹폃힨볒킡ퟩꎬ퓚쫽뻝쫕벯뷗뛎떫퓶볓쫽뻝뿢럖컶ꎬ퓚쫽뻝뒦샭뷗뛎폃BEI퇩횤돵늽뷡맻ꆣ„폅뗣ꎺ룃랽램볦맋돉놾뫍훊솿ꎬ돉캪탭뛠웳튵톡퓱뗄붨쒣랽쪽ꆣ2005-6-2226 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎쳘헷붨쒣랽낸뗄톡폃„쪤죎쳘헷쒣탍붨솢랽낸뗄톡퓱틲웳튵뗄쒿뗄ꆢ맦쒣ꆢ퟊풴뗈쳵볾뗄쟸뇰뛸폐쯹늻춬ꆣ„죧듳탍ꆢ튵컱뛠풪뮯뗄릫쮾뷏뛠톡퓱좫쏦붨쒣랽램ꎬ뛸훐킡탍릫쮾퓲룼뛠뗘룹뻝ퟔ짭쟩뿶닉폃쿠뛔볲떥뗄랽낸ꆣ„믹폚돉놾풭틲ꎬ쪵볊ퟶ뗄쪱뫲횻톡웤훐튻킩살ퟶꆣ떫쫇ꎬ퓋폃뛠훖릤뻟뿉쪹붨쒣랽낸뗄냼죝탔뫍ힼ좷뛈듳듳쳡룟ꎬퟮ듳쿞뛈뗘복뗍평폚튵컱샠탍ꆢ뗘쟸컄뮯ꆢ맜샭탐캪뗈닮틬퓬돉뗄뛔뇦뇰쪤죎쳘헷뗄펰쿬ꆣ2005-6-2227 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌믹놾쪤죎솦듊뗤Generic Competency DictionaryÂ믹놾쪤죎솦듊뗤쫇횸뎣볻뗄쪤죎솦룅쓮뿲볜벰웤탐캪횸뇪ꆣ헢훖쪤죎솦ퟖ뗤ꎬ뗤탍뗘냼삨20ꎭ40룶쪤죎솦ꎬ쎿튻룶쪤죎솦폐5ꎭ15룶탐캪횸뇪ꆣÂ퓚쪤죎솦붨쒣훐ꎬ쪤죎솦듊뗤폐벸룶폃춾ꎺÂ쳡릩쇋믹놾뗄룅쓮뿲볜ꎬ믲캪쒣탍붨릹릤ퟷ쳡릩튻룶웰뗣ꎻÂ쪹폃룅쓮뿲볜뷸탐업탲ꎻÂ폃살횸떼탐캪쫂볾럖컶ꆣÂퟮ훕붨릹뗄쒣탍늻믡쫜믹놾쪤죎솦듊뗤뗄훆풼ꆣÂ튻룶췪헻뗄쪤죎솦듊뗤ꎬ냼삨쪤죎솦쏻돆ꆢ뚨틥ꆢ탐캪쏨쫶벰탐캪쮮욽뗈벶ꆣ2005-6-2228 탂돶쿖쪤죎솦늹돤쳞돽쪤죎솦쪤죎솦쪤죎솦듊뗤쪤죎솦듊뗤쪤죎솦듊뗤쪤죎솦듊뗤쪤죎솦듊뗤늹돤탂돶쿖쳞돽룹뻝ퟩ횯랢햹늹돤쪤죎솦쪤죎솦쪤죎솦뗄맬벣좷뚨뻟쪤죎솦쳥쪤죎솦튪쯘쪤죎솦듊뗤뗄뚯첬랢햹 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎솦듊뗤룱쪽퇹샽뇠뫅ꎺ 쯹쫴샠뇰ꎺ 쏻돆ꎺ 뚨틥ꎺ 맘볼탐캪쏨쫶ꎺ 탐캪뗈벶ꎺ 뗈벶1뗈벶2 뗈벶3뗈벶4 뗈벶5 2005-6-2230 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌Numberꎺ CategoryLOT-01 ꎺ Leading Others Competencyꎺ Developing Others Definition 1ꎺ Accurately assesses employee strengths and weaknesses, develops versatility among them, and provides them with opportunities to learn and develop Definition 2ꎺ Key Actionꎺ … Diagnoses others’ capability and developmental needs; … Creates a continuous learning culture to constantly develop employees in workplace; … Scans environment for developmental assignments for subordinates to leverage; … Provides encouragement to others in accepting responsibility with accountability; … Provides instruction, resources, and guidance as appropriate to support success without undermining the individual’s full ownership of issues; … Champions talent management to supply future leaders. Behavior Levelꎺ Level 1ꎺIgnores training and developmental needs of employees: Lacks consciousness employee development, and thus is unable to create opportunities for enhancing the team’s talent; Fails to evaluate the performance of others and to provide feedback; Unable to coach and support subordinates. 2005-6-2231 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎쳘헷듊뗤쓚죝쪾샽쪤죎쳘헷쏻돆쪤죎쳘헷뚨틥탐캪횸뇪뗈벶쮮욽1 퓚뿍뮧컊쳢돶쿖뫳ퟶ돶랴펦ꎻ샭뷢뫍싺ퟣ뿍캪뿍뮧쳡릩럾컱ꆢ쮮욽2 훷뚯톰쟳샭뷢뿍뮧컊쳢ꎻ뮧탨튪냯훺믲폫횮킭춬쮮욽3 뛔뷢뻶뿍뮧컊쳢돤럖돐떣퓰죎ꎻ릤ퟷ뗄틢풸ꎬ냼쮮욽4 뎬풽뿍뮧컊쳢쳭볓럾컱볛횵ꎻ삨샭뷢뫍싺ퟣ쓚쮮욽5 샭뷢뿍뮧짮닣탨튪ꎻ늿뿍뮧ꆢ췢늿뿍쮮욽6 돉캪뿍뮧뗄훒돏붨틩헟ꎻ뮧탨튪뗄훷뚯탔쮮욽7 캪뿍뮧폫ퟩ횯뗄뎤웚뮥믝컾짼뫍볡돖탔ꆣ뛌웚샻틦ꆣ2005-6-2232 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌붨쒣맽돌뗄훊솿뿘훆쪤죎쳘헷쒣탍뗄폐킧탔좡뻶폚붨쒣맽돌뗄훊솿뿘훆„쫽뻝쫕벯랽램„쫂쿈쇋뷢룷훖쫽뻝쫕벯랽램ꎨBEIꆢSMEꆢ뗷닩컊뻭ꆢ쫽뻝뿢럖컶ꆢ쿖뎡맛달뗈뗈ꎩ뗄폅좱뗣„뷡뫏웳튵쟩뿶ꎬ닎뾼힨볒뺭퇩폫틢볻ꎬ죏헦뾼싇ꆢ톡퓱뫏쫊뗄쫽뻝쫕벯랽램ꆣ헢믡펰쿬쫽뻝럖컶뗈뫳탸뮷뷚뗄릤ퟷ랽쪽ꆢ릤ퟷ솿뗈ꎬ뇘탫뾼싇쓜릻듓쪱볤ꆢ돉놾뗈랽쏦캪릫쮾훆뚨킧틦ퟮ듳뮯뗄랽낸ꆣ„붨쒣죋풱뗄쯘훊„쫽뻝쫕벯뫍럖컶맽돌훐닙ퟷ죋풱뗄힨튵쯘훊믡뛔릤ퟷ킧맻닺짺뫜듳펰쿬ꆣ죧쪹폃BEI벼쫵ꎬ튻뚨튪퇏룱엠통ꎨ퇐뺿죋풱탨튪튻탇웚ꎩꎬ쪹웤뻟놸ퟣ릻뗄횪쪶뫍벼쓜ꆣ2005-6-2233 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌붨쒣맽돌뗄훊솿뿘훆„붨쒣맽돌뗄ퟩ횯„죧맻폃뛠훖랽램쫕벯쫽뻝ꎬퟩ횯릤ퟷ뻍쳘뇰훘튪ꆣ뻟쳥뗄럃첸ꆢ컊뻭ꆢ킡ퟩ쳖싛뗈릤ퟷ뿉쓜짦벰떽늻춬튵컱늿쏅ꆢ늻춬뗘쟸뗄죋풱ꎬ폈웤떱퇹놾쫽솿뷏듳뗄쪱뫲ꎬ뛔헽뎣뗄튵컱릤ퟷ믡폐튻뚨돌뛈뗄펰쿬ꆣ듋쪱ꎬ닉좡쫊떱뗄릵춨틔믱뗃풱릤뗄샭뷢뫍횧돖ꎬ늢퓚릤ퟷ낲업뫍뫳쟚짏뷴쏜엤뫏쫇쿮쒿릤ퟷ쮳샻뾪햹뗄훘튪놣횤ꆣ„쳘폐쪤죎쳘헷뗄랢쿖폫뚨벶„쳘틬탔쳘헷뛔쳡룟쒣탍헫뛔탔뫍ힼ좷탔틢틥룼듳ꆣ„랢쿖뗄쳘폐쳘헷뗄쫽솿뫍훊솿뻶뚨쇋룃쒣탍뗄훊솿ꆣ„럖컶죋풱늻뷶튪쓜쪶뇰틑뚨틥뗄쪤죎쳘헷ꎬ뛸쟒뮹튪쓜릻랢쿖탂뗄쪤죎쳘헷쿮쒿ꎬ뛔듊뗤뷸탐늹돤2005-6-2234 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎쳘헷쒣탍뗄뫋닩퇻쟫벸캻뷏쫬쾤샠쯆룚캻뗄풱릤퇩횤ꆢ닢움쒣탍„쳖싛쒣탍럖벶„쓜럱붫쒳룶쫬쾤뗄춬쫂뗄탐캪맩죫쿠펦뗄쳘헷벰뛔펦뗄벶뇰ꎿ„벶뇰폫벶뇰볤쫇럱듦퓚쏷쿔닮틬ꎿ„춬튻벶뇰훐쯹싞쇐뗄탐캪쫇럱뒦폚춬튻쮮욽ꎿ„쿖폐뗄쳘헷뫍닣벶쫇럱ퟣ틔쟸럖늻춬풱릤뗄쳘헷쮮욽ꎿ„쳖싛쪤죎쳘헷뗄쓚죝쫇럱폐훘뗾ꆢ틅슩ꎬ싟벭맘쾵뫍닣듎쫇럱럖쏷2005-6-2235 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎쳘헷쒣탍뗄퇩횤랽램튻“춬쪱붻닦킧뛈”ꎨconcurrent cross-validationꎩ•벴퓚춬튻쪱볤쪹폃뗚튻룶킧뇪퇹놾뗄움럖뇪ힼꎬ살풤닢뗚뛾룶킧뇪퇹놾뗄쪤죎솦쒣탍쫇럱헽좷ꆣ•쿈쯑벯폅탣벨킧헟폫튻냣벨킧헟뗄뗚뛾룶킧뇪퇹놾퟊쇏ꎬ뷸탐탐캪쫂볾럃첸•룹뻝럃첸럖컶뷡맻에뛏뗚튻듎퇐뺿뗄쪤죎솦쒣탍쫇럱뿉틔풤닢돶뗚뛾룶퇹놾훐뗄폅탣벨킧헟뫍웕춨벨킧헟ꆣ2005-6-2236 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎쳘헷쒣탍뗄퇩횤랽램뛾“춬쪱릹쿫킧뛈”ꎨconcurrent construct validationꎩ•벴붨릹쪤죎솦닢퇩ꎬ믲쟩뺳움볛랽램ꎬ믲웤쯻움맀랽쪽ꎬ퓚춬튻쪱볤풤닢쒳킩죋뗄뇭쿖ꆣ퇐뺿헟짨볆닢퇩ꎬ움맀쪤죎솦쒣탍쏨쫶뗄쪤죎쳘헷ꎬ늢폃살닢쫔뗚뛾룶퇹놾훐폅탣벨킧헟뫍웕춨벨킧헟ꆣ•평훷맜믲웤쯻힨튵뗄맛달죋풱퓋폃움럖뇭믲Q럖샠램ꎬ뛔뗚뛾룶퇹놾뗄쪤죎솦뷸탐움뚨ꆣ•죧맻쪤죎솦쒣탍폫닢퇩믲움럖뇭뚼폐킧ꎬ벴움볛뷡맻폫킧뇪튻훂ꎬ퓲뗚뛾룶퇹놾훐폅탣벨킧헟펦룃퓚닢퇩훐믱뗃뷏룟뗃럖ꆣ2005-6-2237 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌쪤죎쳘헷쒣탍뗄퇩횤랽램죽“풤닢킧뛈”•쪹폃쪤죎솦쒣탍뷸탐죋풱톡냎믲통솷ꎬ좻뫳ꎬힷퟙ뗷닩쯻쏇캴살릤ퟷ뇭쿖ꎬ에뛏쫇럱룼뫃ꆣ•헢훖퇩횤랽램ퟮ폐킧ꎬ틲캪쪤죎솦쒣탍뿉틔풤닢풱릤뗄뇭쿖죧뫎ꆣ2005-6-2238 쒣탍퇩횤 맺볒죋쫂늿죋닅닢움훐탄ꆶ죋닅닢움쪦ꆷ컷낲죏횤엠통뿎돌믹폚쪤죎쳘헷뗄움볛탄„춨맽붨솢쪤죎쳘헷움볛훐탄ꎬ펦폃쪤죎쳘헷폚HRM릤ퟷ훐2005-6-2240