培训体系与实施
Training System & Implementation
Demonstrator : Tommy: Tommy
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索引 Index
•组织培训的重要性
Importance to Organization Importance to Organization
•培训需求分析
Training Requirement Analysis Training Requirement Analysis
•培训专题
Training Special Topics Training Special Topics
•培训效果评估
Training Effect EvaluationTraining Effect Evaluation
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组织培训的重要性（一）
Importance to Organization 1Importance to Organization 1
•变革中的组织
Innovational OrganizationInnovational Organization
今天，一个组织所做的今天，一个组织所做的80%80%的工作，她的竞争对手也同样会做到，因为要完的工作，她的竞争对手也同样会做到，因为要完
成工作，总需要获取信息，知识，原材料和技术，而这些资源对各方面都是成工作，总需要获取信息，知识，原材料和技术，而这些资源对各方面都是
开放的。因此，一个组织的成功与失败，就取决于她工作中的另外开放的。因此，一个组织的成功与失败，就取决于她工作中的另外20%20%，而这，而这
另外另外20%20%完全是人的因数。完全是人的因数。
Today the 80% jobs of a company which had been done are the same as Today the 80% jobs of a company which had been done are the same as
her competitors because both of them need collect and consolidate all info, her competitors because both of them need collect and consolidate all info,
knowledge, raw materials & technologies to finish those jobs, and those knowledge, raw materials & technologies to finish those jobs, and those
resources are opening to all companies, therefore the rest 20% jobs of a resources are opening to all companies, therefore the rest 20% jobs of a
company are the critical factors to lead to whether the organization is company are the critical factors to lead to whether the organization is
success or not. success or not.
The important thing is employees decide those rest 20% jobs of a The important thing is employees decide those rest 20% jobs of a
.
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组织培训的重要性（二）
Importance to Organization 2Importance to Organization 2
• 为什么组织需要学习为什么组织需要学习
Why organization need study?Why organization need study?
一个组织如果想生存，其学习的速度必须大于或等于变化的速度。一个组织如果想生存，其学习的速度必须大于或等于变化的速度。
If an organization need survive, their learning speed must be faster or If an organization need survive, their learning speed must be faster or
equal to change to change speed.
• 为什么员工也需要培训和发展为什么员工也需要培训和发展
Why employees also need training and development?Why employees also need training and development?
员工培训发展是组织发展的重要支点员工培训发展是组织发展的重要支点--帮助组织把战略转化为成果，是组织人帮助组织把战略转化为成果，是组织人
力资源开发的核心途径，同时也是推动组织管理变革，提高组织管理水平的力资源开发的核心途径，同时也是推动组织管理变革，提高组织管理水平的
重要手段。重要手段。
Employees training development is the important pivot to organization’s Employees training development is the important pivot to organization’s
development – helping organization transfer stratagem into benefit, the development – helping organization transfer stratagem into benefit, the
core way to HR ‘s development, and the important method to promote core way to HR ‘s development, and the important method to promote
organization’s management innovation and level. organization’s management innovation and level.
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培训需求分析（一）
Training Requirement AnalysisTraining Requirement Analysis 1
• 组织质量方针落实组织质量方针落实
Organization quality policy’s carrying outOrganization quality policy’s carrying out
①①Customer’s all requirements, standards and ’s all requirements, standards and workmanship.
②②Zero defect & lean productionZero defect & lean production
③③IPC-A-610C 3 & ISO9001 standardIPC-A-610C 3 & ISO9001 standard
④④TQMTQM
⑤⑤Continuous quality improvementContinuous quality improvement
⑥⑥Employees are participant inEmployees are participant in
• 公司文化的建设公司文化的建设
DataED China culture’s constructingDataED China culture’s constructing
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培训需求分析（二）
Training Requirement Analysis 2Training Requirement Analysis 2
•团队的建设
Team & Team work constructingTeam & Team work constructing
•帮助激励员工树立信心并帮助其发展
To help and spirit up employees establish work confidence and To help and spirit up employees establish work confidence and
assist them to get promoting. assist them to get promoting.
•员工培训与发展调查表
Employees training & development survey formEmployees training & development survey form
*见附件一 Refer to appendix 1Refer to appendix 1
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培训专题（一）
Training Special Topics 1Training Special Topics 1
• 按组织功能确定培训导师按组织功能确定培训导师
Assign training lecturer per organizational functionAssign training lecturer per organizational function
Demo - TommyDemo - Tommy
. - Henry . - Henry
Engineering – Andy Pu; Johnson Engineering – Andy Pu; Johnson
MFG – John & Jimmy MFG – John & Jimmy
Procurement – Tommy Procurement – Tommy
• 确定全体受训人员确定全体受训人员
Confirm trainees Confirm trainees
组一：生产拉长及以上人员（包括领料员）组一：生产拉长及以上人员（包括领料员）
组二：全体品管人员及工程人员组二：全体品管人员及工程人员
组三：货仓全体人员组三：货仓全体人员
组四：办公室人员（采购组四：办公室人员（采购//助理助理//财务财务//进出口）进出口）
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培训专题（二）
Training Special Topics 2Training Special Topics 2
• 制定培训与发展课程表制定培训与发展课程表
Constitute training and development course schedule Constitute training and development course schedule
* *见附件二见附件二 Refer to Appendix 2Refer to Appendix 2
• 制定课程登记表制定课程登记表
Constitute course registration form Constitute course registration form
* *见附件三见附件三 Refer to Appendix 2Refer to Appendix 2
• 培训记录培训记录
Constitute training recordingConstitute training recording
* *见附件四见附件四 Refer to Appendix 3Refer to Appendix 3
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培训专题（三）
Training Special Topics 3Training Special Topics 3
•培训方法 Training MethodsTraining Methods
课堂授课课堂授课 Classroom-teachingClassroom-teaching
小组讨论小组讨论 Panel discussionPanel discussion
案例分析案例分析 Case analysis Case analysis
录象录象 Video Video
测试测试 Examination Examination
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培训效果评估
Training Effect EvaluationTraining Effect Evaluation
•四级培训效果评估 4 Levels Training4 Levels Training
学员的反应 Reaction of ParticipantsReaction of Participants
对主要概念的理解 Understanding of main concept Understanding of main concept
行为的改变 Change of behaviorsChange of behaviors
绩效 Results & PerformanceResults & Performance
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Appendix 1
•• Interviewee: Date: Interviewer: Interviewee: Date: Interviewer:
Please answer the following questions: Please answer the following questions:
1. For your dept, what are the most important things you would like to 1. For your dept, what are the most important things you would like to
improve?(improve?(对于你的部门，哪些方面你认为需要提高？）对于你的部门，哪些方面你认为需要提高？）
2. For employees (your manager), what would you like them to improve? 2. For employees (your manager), what would you like them to improve?
（对于你部门的员工或经理，你认为首先在哪些方面需要提高？）（对于你部门的员工或经理，你认为首先在哪些方面需要提高？）
3. For yourself, what would you like to improve? 3. For yourself, what would you like to improve?
（对于你自己，你认为首先哪些方面需要提高？）（对于你自己，你认为首先哪些方面需要提高？）
4. For yourself, what would you like to share from related departments? 4. For yourself, what would you like to share from related departments?
（对于你自己，你认为其他部门的哪些信息对你有用？）（对于你自己，你认为其他部门的哪些信息对你有用？）
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Appendix 3Appendix 3
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