GreaterChinaCRM ROI ANALYSIS YOU CAN TRUSTTM 움맀Siebel헦헽뗄ROI GreaterChinaCRM좫쟲뛀볒랢탐훐컄냦 룅Siebel뷢뻶랽낸 튪 평폚Siebel Systems쳡릩쇋튻룶췪헻쾵쇐뗄뗧ퟓ짌컱펦폃죭볾ꎬ쪹뛠쟾뗀뗄쿺쫛ꆢ펪쿺벰뿍럾쾵춳돉Siebel죭볾쪵쪩욽뻹돉놾뎬맽캪뿉쓜ꆣSiebel뗄룷훖뷢뻶랽낸냼삨죧쿂랽쏦ꎺ 18,000쏀풪/죋/쓪ꎬ튪좡뗃쪵훊탔뗄춶믘놨ꎨ ROIꎩ뻍틢캶ퟅ튪ퟐ쾸뗘뷸탐펮샻움• 쿺쫛ꎬ웤훐냼삨쿺쫛맜샭ꆢ풤닢ꆢ럖컶ꆢ붱짍훆뛈ꆢ틆뚯쿺쫛뗈릦쓜 맀뫍쪵쪩돉놾맜샭ꆣ• 펪쿺ꎬ웤훐냼삨뗧ퟓ펪쿺ꎨeMarketingꎩꆢ뗧ퟓ쿮쒿ꎨeEventsꎩ 벰쫐뎡럖컶뗈릦쓜 61%뗄쫜뗷닩뿍뮧죏캪쯻쏇쎻쓜듓• 뫴뷐훐탄벰럾컱ꎬ웤훐냼삨뫴뷐훐탄ꆢ췸싧럾컱ꆢ쿖뎡럾컱ꆢ틆뚯럾컱틔벰튵럾컱ퟔ뚯뮯뗈릦쓜 Siebel죭볾훐좡뗃믽벫쪵훊뗄• 뮥뚯쿺쫛ꎬ웤훐냼삨뗧ퟓ맋컊ꎨeAdvisorꎩꆢ뗧ퟓ쿺쫛ꎨeSalesꎩꆢ뗧ퟓ짨훃ROIꆣ ꎨeConfiguratorꎩ ꆢ뗧ퟓ엄싴ꎨeAuctionꎩꆢ뗧ퟓ뚨볛(ePricer)뗈ퟩ볾 • 믯냩맘쾵맜샭 (PRM) • 맍풱맘쾵맜샭 (ERM) • 럖컶 • 훐탍쫐뎡 • 춨폃펦폃췸싧 • 탐튵펦폃죭볾 탭뛠릫쮾뚼틑뺭춶쇋뿍뮧맘쾵맜샭(CRM)뷢뻶랽낸틔웚춨맽쳡룟쫐뎡럝뛮ꆢ붵뗍돉놾ꆢ퓶볓샻죳살쪵쿖쪵훊탔뗄ROIꆣNucleus Research헫뛔Siebel죭볾쪵쪩횼퓚뛔룷릫쮾쪵볊쏦뛔뗄킧틦뫍돉놾뷸탐움맀ꎬ뿉틔쿲Nucleus뗄뿍뮧쳡릩튻킩죧뫎듓춶Siebel죭볾훐쪵쿖쪵훊탔ROI뗄ퟮ병쪵쪩랽낸ꆣ Nucleus Research, Inc.쫚폨GreaterChinaCRM퓚훐맺뗘쟸뛀볒뇠 틫폫랢탐듋뗷닩놨룦—ꆰAssessing 뗷닩맽돌 The Real ROI From Siebelꆱ횮훐컄 냦. 럇뺭쫩쏦탭뿉ꎬ놾컄뷻횹좫컄믲늿Nucleus 폚2002쓪6퓂뮨쇋솽훜쪱볤퓚Siebel췸햾짏좷뚨쇋뿉틔닎폫듋듎럖컶뗄Siebel뿍럖뢴훆ꆣ퓘톯ꎺ뮧ꆣNucleus늢쎻폐헫뛔뿍뮧믲Siebel뷢뻶랽낸뷸탐맽쳘뇰뗄톡퓱ꎬ뛸쫇쫔춼럃첸퓚Siebel췸햾info@ 짏놻폃ퟷ쪵샽뗄쎿튻룶뿍뮧ꆣ룃짨쿫쫇ꎺ평폚Nucleus뗷닩뗄뿍뮧쫇Siebelퟔ벺톡냎돶살뗄돉릦Nucleus Research 쪵쪩뗄랶샽ꎬ쯹틔Nucleus쓜릻듓훐랢쿖믱뗃쇋뎬돶튻냣춶믘놨쮮욽뗄뿍뮧ꆣ춨맽럖컶헢킩뿍()쫇쏀뮧ꎬNucleus웚췻뿉틔헒떽듓춶Siebel죭볾훐쪵쿖쪵훊탔 ROI뗄춨폃뗄뫍ퟮ뫃뗄튻킩ퟶ램ꎬ헢맺훸쏻뗄벼쫵춶믘놨럖컶믺릹ꆣ룼뛠쿪쟩퇹뻍뿉틔캪쯼뗄뿍뮧쳡릩룼뫃뗄붨틩ꆣ ,쟫럃컊 퓚뎹뗗뗄쯑쯷횮뫳ꎬNucleus헒떽쇋Siebel췸햾짏쏨쫶맽뗄66룶뿍뮧늢뫍쯻쏇쎿룶죋뚼좡뗃쇋솪쾵ꎺ • 23룶뿍뮧춬틢닎폫럃첸 • 12룶뿍뮧평폚룷훖풭틲뻜뻸닎폫럃첸 • 31룶뿍뮧뛔랴뢴쳡돶뗄럃첸쟫쟳튻횱쎻폐뇭첬ꆣ Success CRM Without Software.
GreaterChinaCRM 춬틢닎볓럃첸뗄뿍뮧놻컊벰쿂쏦튻킩믡펰쿬ROI뗄Siebel죭볾쪵쪩랽쏦뗄컊쳢ꎺ • 캪뫎ꆢ뫎쪱ꆢ춨맽뫎훖랽쪽톡퓱쇋Siebel? • 폐뛠짙폃뮧퓚쪹폃쓄킩릦쓜? • 쓄킩쇬폲믘놨ퟮ캪쏷쿔ꎿ • 퓚헢룶쿮쒿짏춶쇋뛠짙ꎬ쳘뇰쫇퓚죭볾뫍톯짏뮨럑쇋뛠짙ꎿ • 쓣뗄뿍뮧뚨훆뮯벰쪵쪩닟싔쫇쪲쎴ꎿ • 쓣퓚쪵쪩훐폶떽뗄쳴햽쫇쪲쎴ꎿ Nucleus붫쯹폐쫜럃뿍뮧쳡릩뗄쫽뻝럅뷸쇋헢럝놨룦ꆣ듳늿럖죋뚼쫇퓚쓤쏻쟩뿶쿂뇭듯맛뗣뗄ꆣ놨룦훐쯹폐폃틽뫅뇪힢뗄듫듇ꎬ돽럇쳘뇰횸쏷ꎬ뚼쫇듓Siebel췸햾짏뿍뮧낸샽퇐뺿훐틽폃뗄춬튻Siebel뿍뮧듺퇔죋뗄쪵볊움싛ꆣ 61% 뗄쫜닉럃뿍뮧늻죏캪쯻쏇틑뺭듓Siebel쪵쪩훐믱뗃쪵훊탔뗄 ROIꆣ 춶Siebel뗄킧틦 퓚웤췸햾짏ꎬ Siebel탻돆웕춨뿍뮧뗄쫕죫퓶뎤쇋12%ꎬ풱릤짺닺싊쳡룟쇋20%ꎬ뿍뮧싺틢뛈튲쳡룟20%ꆣ떫쫇닎헕뿍뮧훐폐61% 뗄죋늻죏캪쯻쏇틑뺭듓Siebel춶훐믱뗃쪵훊탔뗄ROIꆣ 듓춶Siebel훐믱뗃킧틦쯆뫵폐솽룶튪쯘ꎺ튻쫇릫쮾뗄쪹폃헟풸틢닉폃Siebel벼쫵ꎻ뛾쫇릫쮾폐쓜솦붫뷢뻶랽낸뷸탐뿍뮧뚨훆뮯믲쪹폃웤뇪ힼ릦쓜폃틔횧돖쿺쫛벰뿍뮧럾컱믮뚯ꆣ뫜뛠쪱뫲ꎬ릫쮾뚼쎻폐ퟶ떽헢솽뗣믲웤훐튻뗣ꎻ쪵볊짏ꎬ붫탅쾢쫤죫쾵춳믲헟듓쾵춳믱좡탅쾢뚼듦퓚ퟅ삧쓑ꆣ 튻킩룶쳥폃뮧듓Siebel쳘뚨뗄ퟩ볾훐쪵쿖쇋쪵훊탔ROI ꆣ늻횹튻룶뿍뮧쳡떽쯻쏇듓뫴뷐훐탄펦폃쪵쪩훐믱뗃쇋뿉맛뗄믘놨ꎬ떫웤쯻릺싲뗄Siebelퟩ볾늢쎻폐듸살춬뗈뗄믘놨ꆣ 짙쫽쪹폃Siebel웤쯻뷢뻶랽낸뛸좡뗃쇋뿉맛믘놨뗄뿍뮧닉폃쇋틔뻟쳥횱뷓뗄킧틦캪쒿뇪뗄쪵쪩닟싔ꆣ듓튻뾪쪼Siebel쪵쪩쪱ꎬ쯻쏇뻍맦뮮뫃쇋훮죧죋풱뺫볲믲헟쫕죫샻죳쳡룟횮샠뗄쒿뇪ꆣ샽죧ꎺ튻볒튲쫇Siebel햽싔춬쏋믯냩뗄뿍뮧쮵맽ꎬ쯻쏇뻍틔웤Siebel쿺쫛쪵쪩랽쏦뗄쫕죫퓶볓캪믹뒡훆뚨쇋튻룶캪웚6룶퓂뗄믘놨웚ꆣ 뿍뮧펦폃쳥퇩 듓죎뫎죭볾뷢뻶랽낸훐좡뗃틔짺닺싊캪믹뒡뗄믘놨뗄맘볼쫇좷놣뿍뮧폐킧뗘쪹폃쇋룃뷢뻶랽낸ꆣ뻝탭뛠Siebel뿍뮧랴펳ꎬSiebel뷢뻶랽낸쪹폃뗄뢴퓓탔뫍삧쓑탔쫇펰쿬쯻쏇믱뗃쫕틦뗄훷튪냭뷅쪯ꆣ 78%뗄쫜닉럃뗄Siebel폃뮧죏캪좱랦폃뮧폑뫃뛈쫇듓Siebel쪵쪩훐믱좡뿉맛믘놨뗄튻듳쳴햽ꆣ 듓뿍뮧랽믱뗃뗄뻟쳥움볛죧쿂ꎺ • ꆰ닺욷뗄뢴퓓탔쫇튻룶쳴햽ꆣ늢늻죧컒쏇쿫쿳뗄쓇퇹죝틗헆컕ꎬ뷧쏦폑뫃ꆣꆱ • ꆰ튪십짏듓춶훐믱뗃쫕틦쯼튪쟳뗄엠통쪵퓚첫뛠쇋ꆣꆱ • ꆰ쯼탨튪룼볓죋탔뮯ꆣꆱ Success CRM Beyond Software.
GreaterChinaCRM • 뻝Siebel췸햾뷩짜ꎬ튻볒뿍뮧쮵떽ꎬꆰ풱릤뛔룃쾵춳움볛웄룟ꆣꆱ떫뷓쫜Nucleus닉럃쪱ꎬ춬퇹뗄뿍뮧뗄움볛좴쫇ꆰ뺡맜릫쮾쓚늿뮨듳솦웸좥췆뚯헢룶뷢뻶랽낸ꎬ떫쫇풱릤쏇좴뾴늻떽쯼뗄폅뗣ꆣꆱ 헢늢늻쫇튻룶폐틢톡퓱뗄뿍뮧랴삡뗄낸샽ꎻ쪵볊짏ꎬ늻횹튻룶놻닉럃뿍뮧뛔Siebel뗄쪹폃돖폐쿻벫뗄뾴램ꆣ 릫쮾뿉틔춨맽펦폃돌탲믲뷧쏦뿍뮧뮯살룼뫃뗘폫폃뮧믲릫쮾뗄맟폃ퟶ램뷓맬틔뷢뻶죭볾폃뮧뗄쫊펦뫍엠통컊쳢ꆣ떫쫇ꎬ뛔Nucleus닉럃뗄뿍뮧살쮵ꎬ뷸튻늽뗄퇐랢벰뿍뮧뚨훆뮯탨튪퓶볓쪱볤뫍돉놾ꎬ뛸쟒늻튻뚨쫕떽웚췻뗄샻틦ꆣ 65%뗄쫜닉럃Siebel뿍뮧죏캪뿍뮧뚨훆뮯벰닙ퟷ뗄삧쓑탔쫇듓Siebel쪵쪩훐믱뗃뿉맛쫕틦뗄튻듳쳴햽ꆣ 뿍뮧뗄뻟쳥움볛죧쿂ꎺ • ꆰ컒쏇탨튪뿍뮧뚨훆뮯ꎬ떫컒쏇랢쿖뿍뮧뚨훆뮯늢늻죝틗ꆣ컒쏇뗄짌튵뮷뺳ퟜ쫇뇤뮯뗄ꎬ떫쫇Siebel쾵춳맽폚쯀냥ꎬ돉쇋뚨훆뗄헏낭ꆣSiebel늻쓜냙럖냙뗄쫊펦컒쏇뗄뿍뮧뚨훆뮯벰튵컱탨튪---쯼첫쯀냥쇋ꆣꆱ • ꆰ컒쏇쎻폐쿫떽컒쏇탨튪뿍뮧뚨훆뮯튻킩릦쓜ꎬ틲듋컒쏇늻뗃늻뎤웚울쟫튻킩맋컊ꎬ헢컞탎훐퓶볓쇋돉놾ꆣꆱ • ꆰ컒쏇뛔뷢뻶랽낸뗄탔쓜돖폐튻킩틉컊ꆣ뾼싇떽쫽뻝뗄믖뢴ꎬ쯼탨튪튻룶룼뫃뗄뛠폃뮧뮷뺳ꆣꆱ 퓚럃첸맽돌훐컒쏇튲폶떽컞램횱뷓닉럃떽췸햾훐놻틽폃풭뮰뗄죋뗄쟩뿶ꎬ컒쏇횻폐닉럃폫헢룶쿮쒿폐맘뗄웤쯻죋ꆣ쯻쏇뗄늿럖틢볻죧쿂ꎺ • ꆰ쓣늻뗃늻늻뛏춶틔믱뗃뿉틔퓋ퟷ뗄뷢뻶랽낸ꆣꆱ • ꆰ쾵춳뗄쯀냥쫇ퟮ듳뗄헏낭ꆣ컒쏇쿖퓚쪹폃뗄웁쒻뚼늻쫇십짏뿉틔폃뗄ꆣ쿖폐뗄웁쒻룹놾뚼늻쓜폃ꎻ컒쏇늻뗃늻냑쯼쏇폃뮯뫍훘킴ꆣ컒쏇횻쓜뾿ퟔ벺뇠킴튻킩Visual Basic 뗄돌탲ꆣꆱ • ꆰ쓑뗣쫇죧뫎쪹놨룦쾵춳쓜내ퟔ벺뗄틢풸릤ퟷꆣ쫽뻝뇭첫뢴퓓쇋ꆣꆱ 춬횮잰뗄뿍뮧움쫶튻퇹ꎬ헢킩튲쫇뺭럃첸뗃떽뗄뗤탍샽ퟓꎻ쎻폐뿍뮧뛔Siebel뗄폃뮯폫쫊펦탔돖뿏뚨첬뛈ꆣ헢폫Siebel췸햾짏맘폚릦쓜탔벰짌튵탨튪쫊떱탔돖뿏뚨뾴램뗄죋캪쫽늻짙뗄쟩뿶쿠뇈뷏쇮죋돔뺪ꆣ 쪵쪩뺭퇩 쇭튻룶쳡룟쫊펦탔벰뿉폃탔뗄랽램쫇쯦ퟅ뿍뮧뛔뷢뻶랽낸쫬쾤돌뛈볓짮뿉틔럖뷗뛎뷸탐릦쓜쪵쪩ꆣ헢쫇탭뛠Siebel뿍뮧틑뺭퓚쯻쏇쾵춳쪵쪩훐닉폃뗄닟싔ꆣ쫂쪵짏ꎬ헢킩놻닉럃뗄뿍뮧욽뻹쪹폃Siebel뷢뻶랽낸뗄쓪쿞뚼뎬맽솽쓪ꆣ떫쯻쏇좴죏캪쯻쏇욽뻹횻쪹폃쇋뷢뻶랽낸릦쓜뗄60%ꆣ 헽죧튻캻뿍뮧쯹쮵뗄ꎬꆰ컒쏇붫튻횱쪵쪩Siebel”ꆣ 듳뛠쫽뿍뮧릺싲쇋Siebel늻횹튻룶ퟩ볾ꎬ탭뛠쟩뿶쿂ꎬ뚼쫇틲캪튻룶ퟩ볾뗄쓑뛈믲탞룄뛸복싽쇋쇭튻룶ퟩ볾뗄쪵쪩ꆣ쯹틔튻룶룼뫃뗄ROIퟮ듳뮯뗄닟싔쫇쿈쪵쪩쓜닺짺ퟮ듳킧틦뗄ퟩ볾ꎬ좻뫳퓙움맀뫍볆뮮웤쯻ퟩ볾뗄쪵쪩ꆣ 튻볒릫쮾튪쿫듓쒳쿮뢴퓓뗄벼쫵훐믱뗃쪵훊탔뗄ROIꎬ럖뷗뛎쪵쪩쫇탐횮폐킧뗄닟싔ꆣ좻뛸ꎬ럖뷗뛎뗄릦쓜쪵쪩늻뷶믡복싽쪵쿖샻죳뗄맽돌ꎬ췹췹뮹붫퓶볓뫍삩듳맋컊ꆢ엠통벰죋쫂랽쏦뗄돉놾ꆣ튪에뛏럖뷗뛎쪵쪩뗄랽쪽쫇럱췗떱ꎬ룷릫쮾뇘탫뾼싇쯻쏇쯹웚췻뗄킧틦쓜럱듯떽---뛸죧맻쓜듯떽ꎬ쪲 Success CRM Beyond Software.
GreaterChinaCRM 쎴쪱뫲믡듯떽ꆣ쯻쏇뮹뇘탫뾼싇룃쿮쒿뗄ퟜ쳥돉놾ꎬ틔벰쯻쏇뢶잮릺싲죭볾쓜럱죃쪹쯻쏇좡뗃ퟣ릻뗄쫕틦듓뛸횤쏷웤컯폐쯹횵---벴뇣퓚뿉틔풤볻뗄붫살쯻쏇뷶뷶횻폃떽풤볆릦쓜훐뗄튻냫ꆣ Siebel뗄돉놾 캪쇋볆쯣뿍뮧뷸탐Siebel쪵쪩뗄돉놾ꎬNucleus 뛔릫쮾잰죽쓪쓚뮨퓚죭볾ꆢ톯뫍죋쫂짏뗄럑폃뷸탐쇋뗷닩ꆣ틲캪룷훖펲볾뫍엠통뗄돉놾닮뇰뫜듳ꎬNucleus 퓚볆쯣Siebel 뗄욽뻹돉놾쪱쎻폐냑쯼쏇냼삨뷸살ꎬ틔뇜쏢욫닮ꆣ틲듋ꎬퟜ뗄욽뻹쪵쪩돉놾튪뇈Table 1훐놣쫘볆쯣돶뗄쫽ퟖ튪듳튻킩ꆣ 룹뻝튻킩뿍뮧쳡릩뗄쫽뻝Nucleus랢쿖ꎬSiebel쪵쪩잰죽쓪뗄욽뻹돉놾뎬맽쇋659췲쏀풪ꎬ뮻뻤뮰쮵퓲쫇쎿죋쎿쓪훁짙18,040쏀풪ꆣ 뇭1. Siebel 쪵쪩뗄죽쓪웚돉놾 샠뇰 돉놾 쫽뻝돉럖 죭볾 췲쏀풪 돵쪼탭뿉욽뻹볛룱 = 101췲쏀풪 쓪뻹캬뮤볛룱 =163,794쏀풪 톯 췲쏀풪 뿍뮧럃첸톯욽뻹횧돶 죋쫂 췲쏀풪 횧돖Siebel뗄FTE욽뻹쫽= 뫏볆 췲쏀풪 퓚헽뎣뗄웳튵죭볾쪵쪩훐ꎬ뿉틔풤볻춷벸쓪돉놾믡뇈뷏룟ꎬ뛸뫳쯦ퟅ쪱볤뗄췆틆믡훰붥붵뗍ꆣ좻뛸ꎬNucleus럃첸맽뗄뫜뛠뿍뮧퓚쪵쪩Siebel솽쓪뛠쪱볤뫳죧맻쎻폐퓶볓톯뫍죋쫂뗄돉놾뗄뮰ꎬ웰싫캬돖퓚풭살뗄쮮욽ꆣ헢퇹ꎬퟜ돉놾늻듳뿉쓜퓚춷죽쓪횮뫳쾷뻧탔뗘붵뗍ꆣ 뇭2. Siebel 쪵쪩뗄죋뻹돉놾 돵쪼죋뻹돉놾 뻹횵 훐쿟 죭볾탭뿉 11,315쏀풪 4,190쏀풪 톯 25,939쏀풪 6,300쏀풪 뷸탐훐돖탸죋뻹돉놾 죭볾캬뮤 1,689쏀풪 893쏀풪 횧풮죋풱 3,932쏀풪 3,000쏀풪 잰죽쓪쓪뻹죋욽돉놾. 18,040쏀풪 8,296쏀풪 틲듋ꎬNucleus죏캪냑18,040쏀풪뗄죋뻹쫽ퟖ맀볆캪Siebel쪵쪩뗄쓪퓋ퟷ돉놾쫇늻뫏샭뗄ꎬ훁짙퓚춷벸쓪쫇헢퇹ꆣ 뷓쫜쇋닉럃뗄Siebel뿍뮧훐57%뗄죋쮵쯻쏇뗄쪵쪩뎬맽쇋볆뮮뗄쪱볤ꎻ55%뗄죋쮵쪵쪩Siebel뗄잮뎬맽쇋풭폐풤쯣ꆣ Nucleus뛔죽듳돉놾쇬폲훐뗄쎿튻룶ꆪꆪ죭볾ꆢ톯뫍죋쫂ꆪꆪ뚼뷸탐쇋룼캪쾸훂뗄럖컶퇐뺿ꆣ Success CRM Beyond Software.
GreaterChinaCRM 죭볾돉놾 Nucleus랢쿖폃폚Siebel죭볾뗄돵쪼탭뿉볛룱쫇1,009,696쏀풪ꎺ • 룹뻝쪵볊뗄쪹폃죋쫽ꎬSiebel죋뻹탭뿉볛룱캪11,315쏀풪ꎬ웤훐쿟캪죋뻹4,190쏀풪ꎬퟮ룟110,000쏀풪ꎬퟮ뗍550쏀풪ꆣ • Siebel뗄쓪뻹탭뿉캬뮤럑폃퓲듓15%떽33%늻뗈ꎬ욽뻹캪%ꎬ쿠떱폚죋뻹1,689쏀풪폃폚캬뮤ꆣ 뿍뮧쏇죏캪Siebel죭볾탭뿉볛룱뇈웰웤쯻뗄죭볾춶뛸퇔튪살뗃룟ꆣ쿂쏦뻍쫇쯻쏇뛔Siebel죭볾탭뿉볛룱뗄뻟쳥틢볻ꎺ • ꆰSiebel뫜맳ꎬ헢뚼쫇튻냣탔맦싉쇋ꆣ쇭췢ꎬ볛룱쳥쾵폖뢴퓓ꎬ뛸쟒쓣뫜쓑룣쟥퓚싴룸쓣쪲쎴ꎬ믡뗃떽쪲쎴ꎬ틔벰ퟮ훕늻믡뗃떽쪲쎴ꆣ폐킩뚫컷쿖퓚컒쏇헦쾣췻떱돵쎻폐믱뗃탭뿉ꆣꆱ • ꆰ볛룱쳥쾵첫샫웗쇋ꎬSiebel볲횱뻍쫇잮뛑웰살뗄ꆣꆱ • ꆰ컒쏇쏦쇙뗄ퟮ듳쳴햽뻍쫇뚨볛뫍룷훖볛룱쳥쾵ꆣSiebel첫맳쇋ꆣ뛔컒쏇살쮵맳낡ꆣ듓랢햹뗄퇛맢살뾴ꎬ폐킩탂뚫컷퓚컒쏇뾴살ꆭꆭ뻍쿱쫇쮵ꆮ쓣늻쫇뾪췦킦냉ꎿꆯꎬTom (Siebel) 뛔뚨볛맜뗃뫜쯀ꎬ쯹틔쎻뛠듳뗄룶죋톡퓱폠뗘ꎺ뻍헢쇋ꎬ튪뻍튪늻튪삭떹ꆣꆱ • ꆰ컒쏇튻쓪뮨닮늻뛠10췲쏀풪퓚늻뛏캬뮤뗄럑폃짏ꆣ헢첫죃컒헰뺪쇋ꆪꆪ맽좥늻쫇헢퇹뗄ꆣꆱ 헢폖쫇튻훖뻟폐듺뇭탔뗄뿍뮧틢볻ꎻ뷓쫜맽럃컊뗄뿍뮧훐쎻폐죋뛔Siebel죭볾뗄탭뿉볛룱돖뿏뚨첬뛈ꆣ 톯돉놾 쫜닉럃뗄뿍뮧훐벸뫵쯹폐뗄뚼쪹폃Siebel Professional Services믲Siebel Alliance Partner살냯훺뾪랢뷢뻶랽낸ꎬ뚨훆ꆢ쪵쪩믲닢쫔ꆣ 17%뗄쫜닉럃뿍뮧냑톯믲맋컊쫓ퟷ듓Siebel쪵쪩훐좡뗃쟐쪵믘놨뗄쫗튪쳴햽ꆣ 폃폚Siebel쪵쪩뗄욽뻹뮨럑쫇2,666,902쏀풪ꎬ웤훐ퟮ룟뗄뎬맽쇋1400췲쏀풪ꎬퟮ짙뗄퓲캪쇣ꆣ톯뮨럑뗄훐쿟캪90췲쏀풪ꆣ쿂쏦쫇뿍뮧뗄뻟쳥틢볻ꎺ • 뻝Siebelퟔ벺뗄췸햾쮵ꎬ튻캻뿍뮧붲떽쪵쪩내쪱뷸탐ꎬ럇뎣쮳샻ꎬ뛸떱Ncleus닉럃춬튻뿍뮧쪱ꎬ쯻좴쮵ꆰ쪱볤뇈컒쏇볆뮮뗄튪뎤ꆣ쯻쏇췪돉늻쇋ꎬ뛸컒쏇폖컞램뛀솢뷸탐ꆣSiebel뗄햽싔믯냩쎻쓜펵폐ퟣ릻뗄풴ꎬ뛸틲캪쿮쒿뷸햹늻샻ꎬ쯻쏇떽춷살룺Siebel룉웰살쇋ꆣꆱ • ꆰ룺웤쯻릩펦짌뇈웰살ꎬSiebel뗄볛룱볲횱뻍쫇쳬컄쫽ퟖꎬ뛸폖쎻폐쳡릩룼듳뗄볛횵ꆣꆱ • ꆰ컒쾣췻쯻쏇뗄TAMSꎨtechnical account managers벼쫵뿍뮧뺭샭ꎩ쓜릻룼뫃ꆣ컒쏇뮹쎻뾴떽쪲쎴돶즫뗄뇭쿖쓘ꆣꆱ 폐쪱뫲컒쏇컞램솪싧떽짏쫶쳡떽뗄죋ꎬ뛸놻룦횮좥닉럃웤쯻폫쿮쒿쿠맘뗄죋ꆣ웤훐튻룶쮵뗀ꎺꆰ컒쏇뗄훷튪컊쳢쫇맋컊뺭퇩늻ퟣꆣ쯻쏇쫇Siebel뗄믯냩ꎬ놻Siebel췆볶살ꎬ좴쎻폐뺭퇩캪컒쏇햹쿖돤럖샻폃룃뷢뻶랽낸뗄랽램벰웤ퟮ듳킧틦ꆣꆱ 죋쫂돉놾 돽쇋룃쿮쒿뗄돵쪼뷗뛎ꎬ웕춨뗄릫쮾폐룶죋폃폚뛔Siebel쪵쪩쳡릩횧돖ꎬ믲헟쮵쎿룶죋쏦뛔71룶폃뮧ꆣ훚뛠릫쮾펦룃틔룃뇈샽캪닎헕ꎬ맀볆뷸탐훐뗄죋쫂풤쯣폃춾ꆪꆪ퓚돵쪼뷗뛎쫽솿뮹튪듳ꆣ Success CRM Beyond Software.
GreaterChinaCRM Siebel 뗄맘쾵 뫜뛠쪱뫲ꎬ죋쏇뚼쎻폐ힷ뺿죭볾릫쮾닺욷뗄bug뫍뻖쿞탔ꎬ헢쫇틲캪쯻쏇뗄뿍뮧뺭샭뫍튵럾컱췅뛓뚼퓚뿍뮧짭뇟뷢뻶컊쳢ꆣ Siebel췸햾짏틽폃뗄샽ퟓ뫍Nucleus뺭럃컊믱좡뗄뿍뮧틢볻퓚뿚웸뫍쾸뷚짏폐뫜듳뗄늻춬ꆣ퓚Siebel뗄뿍뮧쳥퇩짏쎻폐쪲쎴뗘랽믡뇈헢뛹폐룼듳뗄돶죫쇋ꆣ 쿂쏦 뻍쫇벸룶샽ퟓꎺ • 뻝Siebel뗄췸햾뷩짜ꎬ튻쏻뿍뮧쮵뫜쿔좻Siebel폫ퟔ벺뗄믯냩캪쇋돉릦탄훂횾ꎬ컱쟳웤믱뗃싺틢ꆣ뛸떱Necleus닉럃쪱ꎬ춬튻뿍뮧췸햾뗄쮵램쫇ꎺꆰ컒쏇퓚닺욷랽쏦짏폫Siebel폐릵춨ꆣ컒쏇쾣췻Siebel룼샖폚뫏ퟷ킩ꎬ뛔컊쳢헆컕뗃룼볓춸뎹ꆣ쯻쏇뗄럾컱쇬폲탨튪폐룼뫃뗘랢햹ꆣꆱ • 뻝Siebel뗄췸햾뷩짜ꎬ튻쏻뿍뮧쮵Siebel퓚좷놣벼쫵뫍튵컱탨쟳쿠뮥엤뫏튻훂랽쏦ퟶ뗃뫜돶즫ꆣ뛸떱Necleus닉럃쪱ꎬ춬튻뿍뮧췸햾뗄쮵램쫇ꎺꆰ쯻쏇럇뎣냁싽ꎬퟔ틔캪쫇ꆣ쯻쏇뗄럾컱죋풱랴펦동뛛틔훁폚컒뛔쯻쏇뗄럾컱쫇쓜늻폃뻍늻폃ꆣꆱ • 뻝Siebel뗄췸햾뷩짜ꎬ튻쏻뿍뮧쮵Siebel튻탄튻틢캪뿍뮧쳡릩냙럖횮냙뗄싺틢ꆣ듋뫳룃죋샫뾪쇋릫쮾ꆣNucleus닉럃쇋탂죎쿮쒿뺭샭ꎬ쯻쮵ꎺꆰ컒쏇듓Siebel믱뗃뗄죎뫎튻뗣횧돖뚼룺잮솪쾵퓚튻웰ꆣSiebel뗄쿺쫛죋풱뛔컒쏇쫇쓇쎴뗄늻쓍탄ꆣ폐킩믹놾뗄횧돖컒쏇놾살틔캪펦룃늻폃뢶럑뗄ꆣꆱ 붨틩 Nucleus랢쿖뫜뛠쪵쪩쇋Siebel룷훖뷢뻶랽낸뗄릫쮾뮨럑뗄돉놾룼룟ꎬ뛸쪵볊믘놨뇈풤볆뗄튪뗍ꎬ웤풭틲쫇뿉폃탔뫍뿍뮧뚨훆뮯랽쏦뗄컊쳢ꆣ룷볒릫쮾럇뎣폐뇘튪짳짷뗘뾼싇쯻쏇뗄죭볾쪵쪩퓚캴살뗄ROIꎬ늢뛔뷢뻶랽낸뗄뾪랢뫍쪵쪩뷸탐맜샭ꎬ틔좷놣좡뗃쪵훊탔뗄ROIꆣ 폐좤뗄쫇ꎬ컒쏇힢틢떽Siebel뗄췸햾짏뗄좷폐튻훖ROI릤뻟ꆣ헽죧Nucleus뛔웤쯹폐뗄떱쫂죋훒룦뗄쓇퇹ꎬ 헢킩ퟔ뚯뮯뗄릤뻟ꆪꆪ냼삨믹폚췸싧뫍늻믹폚췸싧탎쪽뗄ꆪꆪ룼펦떱놻쫓ퟶ쫇튻킩펪쿺쯘닄뛸늻쫇쪵쪵퓚퓚뗘캪쇋벼쫵쪵쪩뛸뷸탐짌튵낸샽뾪랢뗄튻훖쫖뛎ꆣ볆쯣ROI뗄뻟쳥쫽ퟖ늢늻쿳쇋뷢죭볾쪵쪩뗄쪵볊돉놾뫍킧틦쓇쎴훘튪ꆣ폫웤쎤쒿뗘쿠탅튻쿂ퟓ볆쯣돶살뗄뷡맻ꎬ룷릫쮾떹펦룃뷸탐튻룶쾵춳뗄ROI움맀ꎬ좻뫳뻍뿉붫웤폃폚횸떼죭볾쪵쪩ꆣ뛔폚쓇킩뇘탫죏헦맜샭쪵쪩뷗뛎틔좷놣쪵훊탔뗄ROI뗄낸샽뛸퇔ꎬ헢튻뗣폈캪헽좷ꆣ 쿖퓚뮹퓚뾼싇CRM춶뗄릫쮾펦떱ퟶ틔쿂릤ퟷꎺ • 늻뷶뛔Siebel뛸쟒뛔웤쯻쯹폐뿉릩톡퓱뗄CRM뗄ROI 뷸탐ퟐ쾸뗄뾼싇ꆣ쓣튲탭믡랢쿖늻첫횪쏻뗄뷢뻶랽낸쓜틔뷏뗍뗄탭뿉뫍뿍뮧뚨훆돉놾쳡릩쿠뷼뗄킧틦ꆣ • 죧맻쓣톡퓱릺싲Siebel뗄뷢뻶랽낸ꎬ튻뚨튪룒폚뫍Siebel쳖볛뮹볛ꆣ웤훐튻훖닟싔쫇틔볛횵캪믹뒡첸에뚨볛컊쳢늢퓝뮺횧뢶ꎬ횱떽좷뚨믱뗃풤웚뗄킧틦ꆣ • 뾼싇튻킩럇벼쫵탔뗄쳦듺랽낸ꎬ쯼쏇뿉쓜믡뇈웳튵벶뗄Siebel죭볾쪵쪩듸살룼룟뗄ROIꆣ뇈죧쮵ꎬ뛔훷튪릤ퟷ죋풱룸폨룼룟뗄붱샸ꆣ • 훆뚨럖뷗뛎쪵쪩볆뮮ꎬ틔ퟮ쿈뿉쓜닺짺믘놨뗄쳘뚨쇬폲캪쒿뇪ꎬ늻튪죃쿮쒿췏췏믲죃웤쯻늿럖살ퟨ쓓킧틦뗄닺짺ꆣ 쿖퓚헽쪵쪩믲쪹폃Siebel죭볾뗄릫쮾펦룃ퟶ틔쿂릤ퟷꎺ • 뛔뇈풤웚뗄ROIꎬ톸쯙뻍쓣쏇떱잰뗄ROI훘탂뷸탐움맀ꆣ Success CRM Beyond Software.
GreaterChinaCRM • 에뛏퓚뷓쿂살뗄쇹룶퓂훐쓜럱횱뷓좡뗃킧틦ꆣ죧맻뿉틔ꎬ냑쯹폐뗄톯뫍엠통횧돶뚼쿞훆퓚쓜릻듸살쓇킩킧틦뗄뷗뛎ꎻ죧맻늻탐ꎬ퓲뾼싇춣횹믲췆동쪵쪩ꆣ • 뾼싇퓚뻟쳥쪵쪩뫍듸살뷗뛎탔킧틦뗄믹뒡짏뻍뷸탐훐뗄캬뮤뫍톯뫏춬훘탂첸에ꎬ 뷡싛 Nucleus뛔럖컶뗄뷡맻럇뎣돔뺪ꆣ컒쏇뗄쒿뗄놾살쫇듓Siebel쯹죏캪뗄돉릦뿍뮧쓇샯톧쾰죧뫎좡뗃쪵훊탔ROI뗄뺭퇩ꎬ틔벰뿉틔폃살냯훺Nucleus뿍뮧뗄웕뇩뷌통ꆣ컒쏇쯹랢쿖뗄좴쫇쪵쪩럑폃룟낺ꎬ킧틦럇뎣폐쿞ꎬ뮹폐뿍뮧뛔쪵쪩뗄늻싺ꆣ룃럖컶쟥돾뗘뇭쏷ꎬ쯤좻CRMퟷ캪튻훖뷢뻶랽낸뿉틔캪룷릫쮾쳡릩킧틦ꎬ듳맦쒣뗄CRM쪵쪩믡헐훂룼듳뗄돉놾뫍늿쫰뗄럧쿕ꎬ틲뛸펦떱ퟐ쾸움맀ꆣ GreaterChinaCRM CRM Success Beyond Software.” ꎨ뎬풽죭볾뗄돉릦CRMꎩ CRM 늻뷶뷶죭볾ꆣ컒쏇쿠탅돉릦 CRM 뗄맘볼쫇“닟싔ꆢ죋ꆢ쇷돌ꆢ벼쫵벰뿍뮧”ꆣ GreaterChinaCRM 뒴솢폚2001쓪ꎬ춨맽GCCRM췸햾ꆢ톯뫏믯죋ꆢ퇐뺿쯹벰3C랽램ꎬ듳솦쳡뎫ꎺ“CRM Success?Beyond?Software”ꎨ뎬풽죭볾뗄돉릦CRMꎩꆣ컒쏇뗄쪹쏼쫇쳡룟듳훐뮪뗘쟸CRM쪵쪩뗄돉릦싊ꆣ 쫇좫쫀뷧캨튻훐펢쮫폯뗄 CRM 죫쏅췸햾ꎬ쫇쒿잰퓚훐맺펵폐ퟮ뛠믡풱ꎨ살ퟔ80뛠룶맺볒뎬맽60,000믡풱ꎩ뗄 CRM 튵췸햾ꆣ GCCRM 톯뫏믯죋 GCCRM 톯뫏믯죋평좫쟲14캻훐솢폚죭볾짌뗄 CRM 뺫펢맋컊ퟩ돉ꎬ컒쏇캪훐맺뗄웳튵쳡릩쫀뷧벶뗄 CRM 엠통벰톯럾컱ꆣ GCCRM 퇐뺿쯹 GCCRM 퇐뺿쯹쳡릩뛀솢ꆢ쇬쿈뗄훐맺 CRM 퇐뺿벰놨룦ꎬ냼삨 "훐맺ퟮ병 CRM 쪵쪩","CRMBodyCheck" 뫍 "훐맺 CRM 탐뚯횸쓏" ꆣ 3C 랽램 튻쳗평뫉삼CMI ꎨ뿍뮧펪쿺믺릹ꎩ뫍GreaterChinaCRM뫏ퟷ뾪랢ꎬ헫뛔듳훐뮪쫐뎡뗄CRM랽램ꆣ 솪쾵컒쏇 튻냣닩톯 info@ portal@ GCCRM 톯뫏믯죋 associates@ GCCRM퇐뺿쯹 institute@ 3C랽램 info@ 짏몣쿣룛 짏몣쫐헣붭훐슷400뫅918쫒쿣룛춭신췥싦뿋뗀463-483뫅춭신췥맣뎡2웚1604쫒 폊뇠: 200001 뗧뮰뗧뮰: +852 2851 0356 : +86 21 6351 2506 뒫헦: +86 21 6351 2501 뒫헦: +852 3078 1881 Success CRM Beyond Software.
