맾런짌톧풺 9-494-083 1995쓪3퓂22죕 ퟩ횯훐뗄좨솦뚯첬 탷퇔 쓣뛔쒳튻훘듳컊쳢닺짺쇋뫜폐뒴틢뗄쿫램믲뛀쳘뗄볻뷢떫뷡맻쓣좴튪쏦뛔ퟩ횯뗄컞솦쎻폐쪲쎴뇈헢룼죃죋틢웸쿻돁뗄쇋탭뛠죋뚼퓸뺭뾴떽맽좨솦뗄헢튻틵낵쏦쯻쏇뺫솦돤엦싺뮳죈쟩쯻쏇벫뛈ퟔ탅뗘죏캪쯻쏇쇮죋뺴캷뗄쓜솦쫜맽뗄뚥볢벼쫵엠통늻횪욣뻫뗄뺫솦믡쪹쯻쏇퓚릫쮾쓚퇘ퟅ좨솦뗄뷗쳝럶튡횱짏좻뛸맽늻쇋뛠뻃탭뛠죋믡탄믒틢샤풹웸훘훘쯻쏇횸퓰쓇킩샏볒믯캪쇋놣힡ퟔ벺뗄쫆솦랶캧뛸뻜늻뷓쫜탂뗄쿫램쯻쏇뗄듬헛룐듙쪹탭뛠죋뛸좥웤쯼릫쮾톰헒룼뫃뗄믺믡뿉떽춷살좴쫇쏦뛔탂뗄업돢뫍쪧냜헢킩죋뫜뿬쏷냗쇋횻폐쳬헦뗄죋닅믡쿠탅ퟜ쫇ퟮ뫃뗄붨틩놻닉쓉ퟜ쫇ퟮ쓜룉뗄죋놻쳡짽ퟜ쫇ퟮ뻟볛횵뗄늿쏅뗃떽펦뗃뗄풤쯣럝뛮헢킩좨샻뻶닟퓚뫜듳돌뛈짏놻헆좨죋뗄샻틦쯹ퟳ폒1 탭뛠죋퓚횰튵짺퇄룕룕뾪쪼뗄쪱뫲쏦뛔맜샭뗄쿖쪵뻍늻퓙듦폐죎뫎믃쿫뇤뗃럟쫀벵쯗춨뎣쫇웤훐튻킩ퟮퟔ싉뗄죋튲뻍쫇쓇킩듓늻쟼ퟰ퓚냬릫쫒췦좨쫵뗄죋믡쿝죫짮짮뗄샤쒮믲믌뿖횮훐떱좻튲폐튻킩쏖싾ퟅ뿌뚾뗄좨쫵웸럕뗄ퟩ횯웤훐돤돢ퟅ튻킩틵쒱볒쯻쏇뛔ퟔ벺쯹ퟷ쯹캪퓬돉뗄캣몦뫁늻퓚틢컒쏇뚼뾴떽맽튻킩컞쓜뛸폖늻뗀뗂뗄죋돶죋춷뗘틲캪쯻쏇쫇쮣쫖췳뗄룟쫖컒쏇튲뚼쪮럖쫬쾤튻룶맣캪쇷뒫뗄룱퇔뫃죋캴뇘폐뫃놨훮죧듋샠뗄쫂샽볓뻧쇋죋쏇뛔좨솦뗄쿻벫첬뛈룼볓짮쇋좨솦뢯냜뗄맛쓮 좻뛸쫂쪵짏쎻폐좨솦춬퇹믡퓬돉뢯냜헽죧뾲쳘쯹횸돶뗄헽쫇컞좨뎣뎣믡퓬돉뗍돉킧맜샭늻솬맡뫍쯶쯩훆뷌쳵뗄맜샭럧룱2 폐좨뗄죋뿉틔뒴퓬쯹뒦뗄뮷뺳 1 DA믝뾨쎷싗랢햹맜샭벼쓜: 믱뗃좨샻뫍펰쿬솦Developing Management Skills: Gaining Power and Influence얦풼: 맾-뿆쇖쮹듳톧돶냦짧, 199326-27 2 RM뾲쳘맜샭톭뮷훐뗄좨솦쪧냜Power Failure in Management Circuits맾런짌튵움싛Harvard Business Review1979쓪7퓂-8퓂뫅65 놾닄쇏쫇쇕듯쾣뛻뷌쫚?Linda A. Hill캪뛾쓪벶뗄MBA뗄톧짺뗄톡탞뿎좨솦폫펰쿬솦뛸ힼ놸뗄놾닄쇏뿉틔폫랢믓펰쿬솦맾런짌톧풺뗚494-080뫅튻웰쪹폃 냦좨쯹폐맾런듳톧킣뎤벰뷌쪦1994죴탨뚩릺뢱놾믲튪쟳퓊탭뛔쓚죝뷸탐훘탂훆ퟷ쟫훂뗧800545-7685믲훂몯맾런짌톧풺돶냦짧맾런짌톧풺늨쪿뛙MA02163믲쟫럃컊캴뺭맾런짌톧풺탭뿉늻뗃뛔놾돶냦컯훐뗄죎뫎늿럖뷸탐훘탂훆ퟷ붫웤뒢듦- 1 -
좻뛸컞좨뗄죋힢뚨튪놻뮷뺳펰쿬뫍훆풼컒쏇뎣뎣쳽떽헢퇹뗄쫂쟩폐킩죋죏캪ퟔ벺뇰컞톡퓱횻뫃좥룉튻킩늻뗀뗂뗄릴떱틲캪쯻쏇쎻폐쓜솦룄뇤볈폐뗄냬쫂랽램듓놾훊짏붲ퟩ횯뻍쫇튻훖좨샻쪵쳥뛸폐킩맜샭헟뫶쫓믲늻쓜샭뷢ퟩ횯훐좨솦뫍펰쿬솦죧뫎닺짺ퟷ폃틲듋믡룐떽뫜쓑퓚릤ퟷ훐놣돖룟킧늢볡쫘횰튵뗀뗂 퓚놾컄훐컒쏇붫훘뗣뾪랢쓣뗄에뛏쓜솦벴뾪랢쓣뛔ퟔ벺쯹퓚뻟쳥뮷뺳뗄좨솦쳥쾵ퟶ돶움맀뗄쓜솦컒쏇붫듓틔쿂쯄룶랽쏦죫쫖1쪲쎴쫇좨솦2ퟩ횯훐뗄좨샻돥춻캪쪲쎴쫇늻뿉뇜쏢뗄3좨솦듓뫎뛸살4죧뫎쏾쟥쓣쯹퓚뗄뻟쳥ퟩ횯훐뗄좨솦쳥쾵 쪲쎴쫇좨솦 뛔폚좨솦폐ퟅ탭뛠늻뺡쿠춬뗄뚨틥컒쏇뛔폚좨솦뗄뚨틥쫇쯼쫇쒳룶룶죋믲벯췅뛔쇭튻룶룶죋믲벯췅쪩볓펰쿬솦뗄잱솦펰쿬솦쫇횸퓋폃ퟔ벺뗄솦솿살듯떽룄뇤쯻죋믲웤쯻벯췅탐캪첬뛈뫍/믲볛횵좡쿲뗄쒿뗄룄뇤탐캪뇈룄뇤첬뛈룼죝틗룄뇤첬뛈뇈룄뇤볛횵좡쿲룼죝틗 퓚움맀튻룶죋뛔좨솦뫍펰쿬솦뗄탐쪹쟩뿶쪱컒쏇펦룃닉폃틔쿂죽룶쿠뮥맘솪뗄뇪ힼ뛔룶죋쫇럱폐킧뛔ퟩ횯쫇럱폐킧쫇럱럻뫏뗀뗂맦랶퓚믘듰헢킩컊쳢쪱뛔룶죋탐캪닺짺뗄뎤웚뫍뛌웚뫳맻뚼펦ퟶ돶에뛏샽죧튻킩맜샭헟쫔춼펰쿬쯻쏇뗄욽벶춬쫂뷓쫜쒳쿮닺욷뚨볛닟싔쯻쏇훁짙펦룃컊컊ퟔ벺틔쿂벸룶컊쳢1컒뗄춬쫂뷓쫜컒뗄쳡틩싰쯻쏇쫇럱죧컒쯹쾣췻뗄쓇퇹룄뇤쇋ퟔ벺뗄탐캪2컒뗄춬쫂쏇쫇럱풸틢뷓쫜컒뗄붨틩믲뛔컒뗄붨틩탅럾죏캪컒뗄붨틩좷쪵뛔ퟩ횯폐샻믲헟죧컒쯹쾣췻뗄쓇퇹룄뇤쇋ퟔ벺뗄첬뛈죧맻쎻폐쪵쪩웰살튲탭뻍믡폐삧쓑3컒뗄쯹ퟷ쯹캪쫇럱럻뫏횰튵뗀뗂뺡맜컒죃춬쫂ퟶ쇋쯻쏇펦룃ퟶ뗄쫂떫쫖뛎쫇럱잡떱쓘4컒폫춬쫂뗄맘쾵쫇룄짆쇋뮹쫇퓢떽쇋웆뮵죧맻닉폃킲웈믲웛햩뗄쫖뛎쪩볓펰쿬헢킩맜샭헟퓚춬쫂훐뗄뿉탅죎뛈뻍뿉쓜믡듳듲헛뿛쓇쎴쯻쏇뗄춬쫂뫜폐뿉쓜믡뛔웤틔뫳쪩볓펰쿬뗄웳춼볓틔뗖훆뺡맜튲폐탭뛠샽췢쟩뿶떫쫇듓뎤풶살뾴ퟮ폐돉킧뗄맜샭헟쫇쓇킩볈쓜릻ힿ폐돉킧뗘캪웤쯹퓚ퟩ횯릤ퟷ튲쓜릻볡쫘뗀뗂뇪ힼ뗄맜샭헟 ퟷ캪좨샻쪵쳥뗄ퟩ횯 ퟩ횯훐좨솦뫍펰쿬솦쳥쾵쫇죧뫎랢믓ퟷ폃뗄쓘평폚떱듺ퟩ횯퓚맜샭릤ퟷ훐쏦쇙ퟅ룷훖룷퇹뗄쳴햽틲듋캪헹뛡쾡폐믲훘튪뗄ퟩ횯풴뛸랢짺좨샻돥춻쫇늻뿉뇜쏢뗄쿈살뾴튻뾴헢킩맜샭뗄쿖쪵쟩뿶 맜샭뗄쿖쪵쟩뿶 쳴햽 • 쿠뮥틀듦맜샭헟쏇틀뾿웤쯻죋살췪돉릤ퟷ벰좡뗃뷸햹랴맽살웤쯻죋튲튪틀뾿쯻쏇 • 뛠퇹뮯퓚맜샭헟뫍쯻쏇쯹틀뾿뗄죋횮볤뎣뎣듦퓚ퟅ닮뇰샽죧늻춬뗄쒿뇪볛 퓚쒳훖뿉믖뢴뗄쾵춳횮훐폃폚뗧ퟓ쫽뻝뇭믲틔죎뫎탎쪽믲춨맽뗧ퟓ믺킵뢴펡볇슼믲웤쯼죎뫎랽쪽뷸탐뒫쯍 - 2 -
횵맛샻몦맘쾵뫍릤ퟷ럧룱뗈 • 좨솦닮뻠죧맻늻쫇퓚뻸듳뛠쫽쟩뿶쿂뗄뮰훁짙튲퓚탭뛠쟩뿶쿂맜샭헟쏇뛔폚쓇킩쯻쏇쯹틀뾿뗄죋늢늻펵폐헽쪽뗄좨췾 뷢뻶랽낸 • 뮥믝풭퓲튪쿫ힿ폐돉킧맜샭헟뇘탫헒돶뛔쯻쏇쯹틀뾿뗄죋쪩볓펰쿬뗄랽램퓚좱짙헽쪽횰좨뗄쟩뿶쿂믱뗃펰쿬솦뗄쫗튪랽쪽쫇춨맽뮥믝풭퓲샽죧벸뫵뻙쫀춨탐뗄탅쳵쫇죋쏇펦룃캪쯻쏇쯹뢶돶뗄얬솦뗃떽헢퇹믲쓇퇹뗄믘놨틲캪죋쏇좷쪵죏캪짆폐짆놨뛱폐뛱놨펰쿬솦평듋뛸닺짺3 • 췸싧튪ퟷ떽ힿ폐돉킧늢볡쫘뗀뗂뇪ힼ맜샭헟뇘탫붨솢늢캬뮤웰튻룶췸싧헢룶췸싧붨솢웰뗄뮥믝뮥샻뗄맘쾵냑쯻쏇폫쓇킩폫ퟔ벺뮥쿠틀뾿뗄죋솪쾵퓚튻웰 좨샻돥춻 ퟩ횯평튻킩쿠뮥틀듦뗄룶죋뫍벯췅ퟩ돉쯻쏇폐ퟅ룷ퟔ늻춬뗄샻틦뇘탫헒돶킭뗷헢킩늻춬샻틦뗄냬램살쯹폐뗄맜샭뻶뚨뚼짦벰떽좨뫢샻뇗헢쫇돶폚욽뫢뢴퓓뛸폖뻀닸늻쟥뗄룷훖컊쳢뗄탨튪틲캪평헢킩컊쳢뛸틽랢뗄맘폚퓵퇹ퟶ닅뛔ퟩ횯ퟮ폐샻뗄럖웧뚼쫇헽떱뫏샭뗄 웤쯻쟩뿶튲쿠춬튻룶ퟩ횯쓚늿쿠뮥틀삵탔풽잿풽쫇뛠퇹뮯풴풽쫇뛌좱뻍풽폐뿉쓜랢짺좨샻돥춻4 폐튻킩풤럀틲쯘폐훺폚복짙돥춻뗄랢짺떱ퟩ횯훐뗄죋쏇펵폐릲춬뗄쒿뇪뫍볛횵좡쿲쪱샽죧평폚쇬떼솦믲잿폐솦뗄컄뮯쓇쎴퓚쮼뾼죧뫎럖엤훘튪뗄풴벰죧뫎뒦샭틢췢쫂맊뗈컊쳢짏뻍믡폐뿉쓜펵폐릲춬뗄돶랢뗣늢쟒랢쿖뷢뻶쓇킩돥춻뗄쪹듳볒릲춬쫜틦뗄냬램뗄믺믡튲뻍퓶뛠쇋죧맻ퟩ횯뗄컄뮯폫돉릦뗘듯돉쮫펮뗄뷢뻶랽낸쿠튻훂믲헟퓚헢튻쇬폲폐뛀떽횮뒦돥춻뻍뿉틔듳듳뮺뷢쇋 폫듋탎돉뛔뇈뗄쫇폐튻킩췧만탔뗄틲쯘믡쪹튻룶ퟩ횯훐뗄돥춻뛱뮯죧맻ퟩ횯훐쎻폐솼뫃뗄쒿뇪뫍볛횵좡쿲쓇쎴좨샻돥춻폐뿉쓜믡퓶뛠떼훂ퟩ횯훐좱짙릲춬뗄쒿뇪뫍볛횵좡쿲뗄풭틲폐뫜뛠훖뇈죧ퟩ횯쓚늻듦퓚릲춬컄뮯믲잿폐솦뗄쇬떼캴쓜횸쏷캴살뗄풶뺰쎻쓜붫듳볒췅뷡퓚튻웰캪쪵쿖헢튻풶뺰뛸얬솦ퟮ뷼ퟩ횯뛔쇬떼쓜솦뫍ퟩ횯컄뮯풽살풽룐탋좤늢럇얼좻헢킩믺훆뛔맜샭떱뷱ퟩ횯만폐뗄늢늻뛏퓶잿뗄뛠퇹뮯뫍쿠뮥틀듦뗄맘쾵뚼쫇럇뎣폐폃뗄5 좨췾헦뿕믲쿠뮥뺺헹뗄솪쏋뗄탎돉틑뫜쏷쿔믲룕룕돶쿖튲쫇퓬돉ퟩ횯좱 3 죴쿫뛔ퟩ횯훐뗄뮥믝맘쾵뷸탐짮죫쳖싛뗄뮰뿉틔닎볻AR뿆뛷뫍??늼삭뗂뢣뗂뗄늻틀뾿횰좨뗄펰쿬솦Influence Without Authority얦풼풼몲?췾샻뢸ퟓ돶냦짧ㄹ㤰탨튪쮵쏷뗄쫇늻쫇쯹폐뗄맘쾵뚼틔뮥믝풭퓲캪믹뒡뮹듦퓚튻훖웕춨맘쾵샽죧뫃엳폑횮볤뗄맘쾵퓚헢훖맘쾵샯죋쏇뿉쓜믡폐탭뛠컞쮽뗄탐캪뛸쫜믝랽튲늢늻믡틲듋폐뢺햮뗄룐뻵믲룐떽잷죋쟩뛸뇘탫헒믺믡좥뎥뮹 4 닎볻JP뿆쳘J. 뗄좨샻폫펰쿬뎬풽헽쪽횰좨Power and Influence: Beyond Formal Authority얦풼ퟔ평돶냦짧ㄹ㠵 5 웕럑뢥Pfeffer뛔폚틀삵풶뺰뫍컄뮯뗄ퟛ뫏믺훆폐뛀쳘뗄볻뗘뛠풪뮯폐쪱믡복짙헢뫜캣쿕틲듋ퟩ횯뛔뮷뺳뇤뮯뷸탐뗷헻뗄쓜솦튲믡쫜떽펰쿬 잿쇒뗄컄뮯럕캧좷쪵쓜릻릹돉ퟩ횯뗄쒣쪽퓚헢룶쒣쪽샯맦뚨쇋뾴컊쳢뗄랽램뫍헽좷뗄뷢뻶컊쳢뗄랽램뫍벼쟉틔벰쪲쎴쫇훘튪뗄쫂쟩뫍컊쳢튻룶뇈뷏쿈뷸뗄쒣쪽믲튻훖잿쇒뗄컄뮯횻폐퓚ퟮ삧쓑뗄쪱뫲닅믡놻뗟뢲벴쪹쫇쯼컞램쮵쏷쫽뻝믲뿉쓜틽랢탂뗄랢쿖춬퇹ퟩ횯뗄쒣쪽뿉틔쳡릩튻훖뛔쫀뷧뗄쮼캬랽쪽뫍뗷닩랽쪽헢퇹뿉틔붵뗍늻좷뚨탔늢쳡릩폐킧뗄벯쳥탐뚯늻맽튲죝틗뫶쫓튻킩톯컊붨솢벯쳥쮼캬뗄잿- 3 -
짙릲춬쒿뇪뫍볛횵좡쿲뗄틲쯘쇭췢퓚ퟩ횯돶쿖캣믺뗄쪱웚늻좷뚨탔뫍샻몦맘쾵췹췹믡볓듳죋쏇짵훁믡컞쫓쓇킩쯻쏇쪵볊짏릲춬펵폐뗄뚫컷캣믺냼삨릫쮾벨킧퇏훘쿂뮬릫쮾짹폾틲쮾램쯟쯏뛸쫜떽쯰몦뗈쟩뿶 퓚믺릹뺫볲뗄릫쮾샯죋쏇뎣뎣믡웚엎ퟅ탂뗄쒣쪽뿉쓜듸살뗄맢쏷잰뺰럖뷧쿟뗈벶횰쓜뫍뗘샭뗈랽쏦뗄놻쿻돽쇋릫쮾뇤돉쇋튻룶탒뢣뗄듳볒춥탭뛠맜샭헟붫쿻돽쇋쯹폐좨샻틲쯘뗄ퟩ횯쫓ퟷ췪쏀뗄샭쿫좻뛸헢훖맛쓮늻뷶쫇늻쿖쪵뗄뛸쟒쫇늻뿉좡뗄헽죧뫕쾣믴뛷뫍벪뛻쒦쯹횸돶뗄쓇퇹튻룶ퟩ횯훐늻춬ퟩ돉돉풱횮볤뗄돥춻뿉쓜쫇붡뾵늢뢻폐붨짨탔뗄 퇐랢늿쏅ퟔ좻믡맘힢뎤웚퇐뺿릤ퟷ짺닺늿쏅퓲힢훘닺욷뗄뿉짺닺탔펪쿺늿쏅힢훘뗄퓲쫇맋뿍뗄뷓쫜돌뛈릤믡돉풱믡헫뛔쫇럱캥랴샍뚯뫏춬폫릤춷랢짺헹횴튻룶뗘쟸뢱ퟜ닃믡쾣췻놣횤ퟔ벺뗄릤뎧뗃떽룼뛠춶튻룶퇐뺿쪵퇩쫒훷죎믡뺡솦쪹ퟔ벺뗄뿆톧볒늻쫜펪쿺릤ퟷ뗄룉죅헢킩뚼늻뿉뇜쏢뗘뒦폚룷훖좨샻맘쾵횮훐헢킩맘쾵뛔룟벶뺭샭쏇쫇벫캪폐폃뗄틲캪쯼쏇뿉틔벤랢룷훖샻틦뫍맛뗣헢킩샻틦뫍맛뗣볓퓚튻웰뿉틔쪹맜샭헟뛔헻룶탎쫆폐튻룶좫쏦뗄쇋뷢6 튪듯떽쿻돽좨샻돥춻뗄쒿뗄맜샭헟쏇뻍횻쓜쿻돽뛠퇹탔냼삨럖릤뫍튵뮯뛸튵뮯춨뎣폖쫇ퟩ횯뗄돉킧뫍킧싊뇘늻뿉짙뗄뛠퇹탔뫍돥춻쫇듸살뒴퓬솦뫍뒴탂뗄믹놾튪쯘 좨샻돥춻쫇떼훂웆뮵탔뮹쫇붨짨탔뗄뷡맻좡뻶폚훷튪닎폫헟뛔쯼뗄랴펦쯻쏇쓜럱ퟶ떽볈캬뮤ퟔ짭샻틦폖늻웆뮵ퟩ횯뗄릦킧떱좻폐킩쟩뿶쿂쿚뇽컞램퓙ퟶ듳뛸쟒폐킩죋튪쫤쇋떫쫇죧맻쯻쏇폐틢풸뛸쟒폐쓜솦퓚뿉쓜뗄쟩뿶쿂춨맽킭짌좥톰쟳쮫펮뗄뷢뻶랽낸늢쟒퓚ퟩ횯훐붨솢웰뫏ퟷ뗄맘쾵쫇뿉틔닺짺돶뒴퓬솦뫍뒴탂뗈믽벫뗄뷡맻뗄럱퓲좨솦쮥죵엉쾵쟣퓾웆뮵탔뗄좨솦뚷헹뻍믡뷓뛸훁좨샻돥춻붫뇤뗃늻뿉뗷뫍훰늽짽벶횱떽ퟮ훕쪧뿘쓣횻튪믘틤튻쿂뮪뛻뷖죕놨뫍닆뢻퓓횾볇퓘뗄뚭쫂믡짏뗄좭뷅쿠볓뫍릫쮾뗄럖뮯췟뷢뻍늻쓑샭뷢짏쫶쟩뿶 헽쫇욾뷨ퟅ좨솦뫍펰쿬솦뗄믺훆ퟩ횯쓚늿컞램뇜쏢뗄좨샻돥춻랽쓜뗃틔뷢뻶좨솦췹췹믡맩쫴폚쓇킩퓚ퟩ횯훐뒦폚뿘훆뛌좱풴뫍뒦샭맘볼쫂컱뗄캻훃짏뗄죋맘볼쫂컱횸뗄쫇쓇킩퓚쳘뚨놳뺰쿂뛔ퟩ횯뗄벨킧훁맘훘튪뗄믮뚯샽죧탐튵쫜맦헂쿞훆뗄뮷뺳샍뚯솦죋뿚춳볆뗈죸삼쮹뿋뫍웕럑뢥쮵쏷쇋튻룶릫쮾훐뗄램싉늿쏅캪쪲쎴믡펵폐좨솦뫍펰쿬솦 떱튻룶ퟩ횯쏦쇙뛔웤듦퓚닺짺췾킲뗄쯟쯏쪱램싉늿쏅퓚ퟩ횯뻶닟훐뻍믱뗃쇋좨솦뫍펰쿬솦돶폚쒳훖풭틲ퟩ횯훐뗄웤쯼벯췅돐죏쇋쯼뗄훘튪탔늢뢳폨쯼듓캴폐맽뗄뗘캻뫍좨솦헢훖펰쿬솦뿉쓜믡뎬돶풭살횻쫇뒦샭램싉쫂컱뗄랶캧뛸째춸떽닺욷짨볆맣룦훆ퟷ뗈랽쏦듋샠좨솦퇓짬뫁컞틉컊믡냩쯦ퟅ 폐솦뗄컄뮯쫇뫜죝틗뗄횻탨잿웈듳볒ퟱ듓튻훖햼훷떼뗘캻뗄맛뗣뻍뿉틔쇋풶뺰힢훘뗄쫇탄훂횾떫퓚헢훖쟩뿶쿂탭뛠쫂쟩뿉쓜뻍믡놻틅슩쇋 6 L뫕쾣믴뛷L. HirschhornT벪뛻쒦T. Gilmore컞뷧쿟릫쮾뗄탂뷧쿟The New Boundaries of the “boundaryless” Company맾런짌튵움싛Harvard Business Review1992쓪5-6퓂뫅108 - 4 -
잡떱뗄믲뿉뷓쫜뗄뿚춷죏뚨쮵늻뚨램싉늿쏅뗄뺭샭뮹폐뿉쓜돉캪릫쮾뗄쫗쓔헽죧듋잰떱쫐뎡럝뛮돶쿖싩랳쪱뢺퓰펪쿺뗄뢱ퟜ닃믡쫊쪱뗘짽죎ퟜ닃튻퇹뛸퓚쯻횮잰퓲쫇쫗쾯릤돌쪦쯻뗄쳡냎쫇틲캪짺닺쇷돌퓚쯻뗄맜샭쿂퓋뗃쪮럖쮳뎩7 ퟩ횯훐좨솦뫍펰쿬솦뗄럖엤튻냣쫇룹뻝웤쯹쏦쇙뗄쿖쪵쟩뿶살ퟶ돶뗷헻뗄쇬떼헟뫍뒦횧엤뗘캻뗄솪쏋쫇쓇킩쓜릻폐믺믡뷓뒥떽풴믲맜샭ퟅ뛔ퟩ횯벨킧훁맘훘튪뗄웤쯼쫂컱뗄죋좨솦튻냣믡쯦ퟅퟩ횯훘듳쫂컱뗄룄뇤뛸틆샽죧퓚릫쮾캪믘펦뺺헹톹솦뛸룄뇤햽싔랽쿲뗄쪱뫲 좻뛸헢룶맽돌뿉쓜믡떹믲헟좨솦뿉쓜믡놻샄폃룶죋뗄좨솦뫍펰쿬솦뿉쓜믡풶풶뎬돶풭폐뗄믲뫏샭뗄믹뒡훚쯹훜횪뒦횧엤뗘캻뗄솪쏋뗄쫗튪돶랢뗣쫇캬뮤웤좨솦뗘캻뛸늻쫇뾼싇죧뫎ퟮ듳돌뛈짏캬뮤ퟩ횯뗄샻틦좨솦뫍펰쿬솦뗄럖엤믡뇤뗃훆뛈뮯듓뛸웤뷸튻늽뗄퇓탸폐뿉쓜뎬돶헢훖럖엤놾짭쯹펦뻟폐뗄볛횵펵폐좨솦뗄죋늻믡쟡틗럅웺좨솦쯻쏇뒴퓬돶룷훖ퟩ횯뷡릹헾닟뫍돌탲살놣힡쯻쏇뗄좨솦ퟩ횯컄뮯뗄뷸튻늽랢햹튲믡폐훺폚횧돖뫍릮만쯻쏇뗄좨솦뫁컞틉컊폐쪱탨튪랢뚯튻뎡룯쏼닅쓜췆랭쓇킩뗘캻컈만뗄훐볡럖ퟓ캪쇋풤럀헢킩좨솦뢯냜쿖쿳ퟩ횯뾪쪼붨솢룷훖뾹뫢믺훆훮죧퓶볓ퟩ횯뚭쫂믡훐췢살뚭쫂뗄죋쫽믲좷솢횰튵뗀뗂뇪ힼ뗈 컊쳢뗄쪵훊쫇좨샻돥춻쫇ퟩ횯횰쓜뗄뫋탄컊쳢닎퓄뢽볾1뛔좨샻돥춻맽돌뗄룅쫶죋쏇쏦쇙뗄쳴햽늻쫇죧뫎쿻돽돥춻뛸쫇죧뫎폐킧뗘맜샭헢킩돥춻1죧뫎듯떽ퟩ횯훐돥춻늻뛠늻짙헢퇹튻훖뺫좷뗄욽뫢2퓚뿉쓜뗄쟩뿶쿂죧뫎듙돉쮫펮뗄뷢뻶랽낸3죧뫎놣횤좨솦뫍펰쿬솦뗄럖엤늻뛏뇤뮯뫍뗷헻폫ퟩ횯늻뛏퇝뇤뗄뮷뺳쿠럻뫏 좨솦듓뫎뛸살 룶죋펵폐뛠듳뗄좨솦뫍펰쿬솦틲뮷뺳늻춬뛸늻춬틲듋쫇뚯첬뗄죧맻뮷뺳뇤뮯쇋벴쪹웤쯼쟩뿶놣돖늻뇤룶죋뗄좨솦뫍펰쿬솦튲붫믡랢짺룄뇤룶죋뗄좨솦듳늿럖살풴폚웤퓚ퟩ횯훐듓쫂뗄믮뚯뫍쯹뒦뗄캻훃떫쫇튪쪹튻룶횰캻뗄잱퓚쓜솿돤럖랢믓돶살뮹탨튪룶죋뻟폐뇘튪뗄룶죋쯘훊좷쪵튻룶죋뗄좨솦듳킡쫇평솽샠틲쯘뻶뚨뗄냼삨횰캻쳘헷뫍룶죋쯘훊닎퓄뢽볾28 횰캻좨솦뗄살풴 헽쪽횰좨 헽쪽횰좨횸뗄쫇튻룶죋퓚ퟩ횯뗈벶훐뗄캻훃틔벰쯻쏷좷뗄릤ퟷ좨샻쳘좨뫍퓰죎퓚릫쮾뗈벶훐뗄뗘캻풽룟믲헟퓰죎랶캧뫍돌뛈풽듳튻룶맜샭헟쯹펵폐뗄좨솦뻍풽듳뷼쓪살헽쪽횰좨ퟷ캪좨솦쫗튪살풴뗄뗘캻쫜떽쳴햽뷰ퟖ쯾쪽뫍횰쓜탔ퟩ횯뷡릹헽퓚췟뷢욽탐췸싧뫍쇷뚯릦쓜붻닦뗄췅뛓풽살풽돉캪튻훖뇪ힼ쒣쪽헢뻍틢캶ퟅ릤ퟷ퓰죎쿠뮥훘뗾틔벰횸쇮솴뗄뛠풪뮯뛔헽쪽횰좨쪹폃뗄웤쯼쿞훆살풴폚짧믡뎱쇷쯦ퟅ샍뚯솦쫜뷌폽돌뛈풽살풽룟풱릤믡뛔탐뚯퇔싛ퟔ평벰닎폫뻶닟놧폐룼듳뗄웚췻쇭췢탭뛠죋쯆뫵뛔 7 GR죸삼쮹뿋 Gets Power and How They Hold Onto It: A Strategic Contingency Model?of Powerퟩ횯뚯첬Organizational Dynamicsㄹ㜷쓪뚬벾뾯? 8 닎볻DA믝뫍KS뾨쎷싗뗄랢햹맜샭벼쓜맾-뿆쇖쮹듳톧돶냦짧1993쓪퓚룱싗췾돶냦- 5 -
뒫춳뗄횰좨훆뛈늻틔캪좻샽죧폐맘쏱톡맙풱뢯냜뗄뒫퇔떼훂뛔헾뢮룼뛠뗄늻탅죎룹놾늻뷓쫜떥랽쏦쪹폃헽쪽횰좨ퟷ캪쪩볓펰쿬솦뗄쫖뛎 쿠맘탔 튻킩죋듓쫂뗄믮뚯폫릫쮾릤ퟷ훘뗣맘쾵쏜쟐쯻쏇믡뇈쓇킩퓚릫쮾훐쯹듓쫂믮뚯늻뻟놸짏쫶쳘헷뗄죋룼폐좨솦틔짏쯹쫶맘폚램싉늿쏅뗄맊쫂뻍쫇튻룶뫜뫃뗄샽횤퓚룟뿆벼릫쮾훐닺욷뒴탂뎣뎣쫇릫쮾믱뗃뺺헹폅쫆뗄맘볼퇐랢늿쏅뗄뺭샭튻냣뚼펵폐쿠떱듳뗄좨솦죋쫂늿쏅뫍뫳쟚늿쏅뗄뺭샭뒫춳짏튪뇈짺닺횰쓜늿쏅뗄뺭샭좨솦킡틲캪뫳헟뛔릫쮾펯뿷쯹랢믓뗄ퟷ폃룼볓횱뷓쫔쿫튻쿂떱맘볼짺닺쾵춳돶쿖맊헏쪱캬탞늿쏅뗄좨솦믡훨좻뇤듳틲캪웤쯻죋뚼튪뾿쯻쏇뺡뿬탞뢴쾵춳퓚떱뷱횪쪶쏜벯탍뗄뿧맺ퟩ횯훐탅쾢벼쫵뾪쪼햼뻝훘튪뗄햽싔탔뗘캻??헢퇹탅쾢벼쫵늿쏅뺭샭뗄좨솦튲퓚늻뛏짏짽훐??훐탄탔††쓇킩퓚ퟩ횯뗄훘튪췸싧훐햼폐훐탄캻훃뗄죋췹췹믡뫜폐좨솦틲캪웤쯻뒦퓚뇟풵캻훃뗄죋뇘탫틀삵쯻쏇살믱뗃풴믲췪돉뛀쳘믲맘볼뗄죎컱??뢽볾?쏨쫶쇋쿻럑욷펪쿺릫쮾훐퓧닍싳욬늿쏅뗄탅쾢쇷뚯쟩뿶쮭폫쮭붻첸믹폚쯽쯹뒦뗄캻훃욷없뢱뺭샭⌱퓚헢룶릵춨췸싧훐햼폐뫋탄캻훃쯽뿉틔폫웟쏻돉풱훐뗄컥죋횱뷓솪쾵쯽쫇뿉틔춨맽ퟮ짙뗄훐볤뮷뷚쯻쏇뿉쓜뷘쇴믲췡쟺탅쾢뷓뒥췸싧훐ퟮ뛠돉풱뗄죋뻍퓚췸싧돉풱훐쯑벯뫍뒫능탅쾢뛸퇔쯽뒦퓚튻룶샭쿫뗄캻훃짏컒쏇뚼뫜쫬쾤헢퇹튻뻤룱퇔탅쾢뻍쫇솦솿틲듋떱뗃횪욷없뢱뺭샭⌱뺭뎣퓚춬쫂쿂쫴뫍샏냥횮볤돤떱랢퇔죋뗄뷇즫컒쏇튲뻍늻믡룐떽틢췢쇋??튻룶죋퓚릤ퟷ쇷돌훐뗄캻훃폫쯻퓚탅쾢췸훐뗄캻훃튻퇹훁맘훘튪뒦폚훐탄캻훃뗄죋뿉틔붻뮻뫍헻뫏웤쯻늻횱뷓쿠맘뗄죋풱뗄풴뫍릱쿗퓚욷없뢱뺭샭⌱뗄샽ퟓ훐쯽뗄샏냥캯죎쯽뢺퓰뒦샭폫맣룦릫쮾듺뇭뗄맘쾵췸싧훐뗄웤쯻돉풱냼삨샏냥퓚쓚뚼튪틀뾿쯽살싄탐헢튻믹놾뗄횰쓜맣룦춶럅돉릦폫럱퓚뫜듳돌뛈짏뻶뚨ퟅ쯻쏇닺욷뗄쫐뎡럝뛮컞틉쿠떱튻늿럖좨솦쫇폫헢훖뿧풽뷧쿟뗄캻훃쿠맘뗄뒦퓚헢룶캻훃짏뗄죋랢믓ퟅ쟅솺믲훐볤죋뗄ퟷ폃벯췅횮볤믲ퟩ횯횮볤뗄맘쾵춨맽쯻쏇뗃떽킭뗷쯹틔떱욷없뢱뺭샭⌱놻샏냥톡훐닎볓튻룶뿧횰쓜뗄쳘뇰릤ퟷퟩ움짳릫쮾뗄탂닺욷뾪랢랽램쪱컒쏇튻뗣튲늻믡룐떽뺪퇈틲캪샏냥탨튪릤ퟷퟩ훐폐튻룶죋쪮럖쟥돾폫맣룦릫쮾뫏ퟷ훐듦퓚쓄킩믺믡뫍뻖쿞??ퟔ훷좨††튻룶맜샭헟쯹뒦뗄캻훃펵폐풽뛠뗄ퟔ훷탔벴ퟶ돶에뛏뗄ퟔ뻶좨믲ퟔ평쯻펵폐뗄좨솦뻍풽뛠벴쪹튻룶뻶뚨쫇럇뎣맦탔뗄헢캻펵폐ퟔ훷좨뗄뺭샭튲늻뇘튻뚨튪믱뗃짏벶뗄춬틢탂쿊뫍뛠뇤뗄릤ퟷ죎컱췹췹펵폐쿠떱듳뗄ퟔ훷좨틲캪뫜쓑헒돶튻쳗죧뫎췪돉헢샠릤ퟷ뗄횸떼풭퓲믲맦싉살냩쯦ퟅퟔ훷좨뛸살뗄쫇탐뚯뗄ퟔ평뿉틔돤럖랢믓훷뚯탔뫍뒴탂탔튻뻤뮰뿉틔틽쇬믲탎돉ퟩ횯믲쒳튻쳘뚨떥캻랢햹뗄랽쿲샽죧탂뇏튵뗄MBA쏇뛔ퟜ닃훺샭뗄횰캻쪮럖룐탋좤ퟷ캪훺샭쯻쏇쪱뎣놻엉잲좥췪돉룷훖룷퇹뗄죎컱뛸늻쫜뛠짙뿘훆웤훐튻킩뮹뻟폐햽싔훘튪탔폐쪱쯻쏇늻뷶놻퓊탭뿉틔ퟔ탐맦뚨죧뫎췪돉쿮쒿튲탭룼횵뗃튻쳡뗄쫇쯻쏇뮹놻퓊탭ퟔ탐좷뚨뷓쫖쓄킩쿮쒿??뿉볻뛈††튻킩맜샭헟뗄벨킧쟩뿶뿉틔놻ퟩ횯훐헆좨죋컯횱뷓뾴떽쯻쏇췹췹뇈쓇킩쯹듓쫂뗄릤ퟷ벨킧쟩뿶늢늻틽죋힢틢뗄맜샭헟펵폐룼듳뗄좨솦뷶뷶룟킧뗘싄탐횰퓰늢캪ퟩ횯 살뷸탐맘폚좨솦살풴뗄룼짮죫뗄쳖싛 9 닎볻T?듯컄늨쳘T. H. Davenport??낣뿋뛻쮹R. G. Eccles?웕슳죸뿋L. Prusak탅쾢헾훎Information Politics쮹슡맜샭움싛Sloan Management Reviewㄹ㤲쓪쟯벾뗚㌴웚㔳?㘵 - 6 -
뗄돉릦ퟶ돶릱쿗뮹늻릻죧맻웤쯻죋늢늻쇋뷢쒳튻캻맜샭헟뛔튻쿮훘듳뒴뻙뗄돉릦릦늻뿉쎻쓇캻맜샭헟뻍늻믡뗃떽평듋듸살뗄죙폾튪ퟟ퓚뇰죋잰쏦맜샭헟뻍뇘탫좷놣죋쏇쫬횪ퟔ벺뗄릤ퟷ돉뻍뛔탭뛠죋살붲헢튲탭쫇릤ퟷ훐ퟮ쇮죋탄믒틢샤뗄튻룶랽쏦룼캪죋짺쫇늻릫욽뗄헢훖쮵램헒떽쇋횤뻝돽럇폐펰쿬뗄죋횪뗀헢캻맜샭헟뗄믽벫뇭쿖럱퓲쯻뻍늻믡뗃떽믘놨죧죋죋뚼쿫뗃떽뗄릤ퟷ죎컱볓킽뫍짽횰헢퇹뛔욷없뢱뺭샭⌱살쮵쯽퓚쳘뇰릤ퟷퟩ훐뗄릤ퟷ횤쏷쇋헢뛔쯽뗄쫂튵랢햹뻟폐늻뿉맀솿뗄ퟷ폃룃췅뛓쿲릫쮾뗄맜샭룟닣ퟶ쇋솽듎훘튪뗄릤ퟷ돂쫶웤훐뗄튻캻룟벶뺭샭뛔욷없뢱뺭샭⌱뗄뇭쿖쇴쿂쇋짮뿌뗄펡쿳쯻쳡쏻쯽닎볓쇋릫쮾캪뫳놸쳡냎죋톡뾪짨뗄엠통뿎돌??돽쇋ퟔ훷좨틔췢뿉볻탔쫇ퟜ닃훺샭횰캻뗄쇭튻폕죋쳘헷틲캪훺샭뗄횰캻뿉틔쪹죋쏇퓚횰튵짺퇄룕룕뾪쪼뗄쪱뫲뻍뿉틔뷸죫냼삨맜샭룟닣퓚쓚뗄췸싧횮훐뷓뷼헢킩췸싧캪쯻쏇쳡릩쇋햹쪾튵벼쓜뫍쇬떼훊뗄믺믡떱좻냩쯦ퟅ믺폶뗄쫇럧쿕떱튻룶죋퓚쎻폐헽쪽횰좨뗄쟩뿶쿂뒦퓚헢훖캻훃짏뗄쪱뫲쯻쫇럱폐쓜솦쪩볓펰쿬쫇컊쳢뗄맘볼쯹퓚??쯦ퟅ좫쟲뮯뗄떽살맜샭헟풽살풽뛠뗘탨튪떽ퟩ횯ퟜ늿쯹퓚맺틔췢뗄맺볒좥릤ퟷ튻랽쏦헢킩몣췢횰캻럇뎣뻟폐쿠맘탔뫍뿉볻탔뇈죧듲뾪튻룶탂뗄훘튪뗄맺췢쫐뎡떫쇭튻랽쏦튲듦퓚ퟅ늻퓚퇛잰늻놻쿫웰뗄캣쿕쫂쪵짏퓚놻캯엉떽몣췢릤ퟷ뫳맜샭헟퓚훘탂죚죫놾뗘ퟩ횯쪱믡폶떽삧쓑??룶죋좨솦뗄살풴??튵벼쓜†?튵벼쓜횸폫죎컱믲ퟩ횯ퟚ횼쿠맘뗄쓜솦튻룶죋뗄튵벼쓜풽쫇뛀튻컞뛾뛔ퟩ횯풽쫇훘튪쯼ퟷ캪좨솦뗄살풴뻍풽쿔뗃훘튪뺡맜탭뛠죋췹췹붫힢틢솦벯훐퓚튵벼쫵뗄쓜솦짏퓚맜샭릤ퟷ훐죋볊맜샭릤ퟷ맘쾵뗄쓜솦뫍맛뗣듓릫쮾헻쳥뗄뷇뛈쮼뾼컊쳢뗄쓜솦랽쏦뗄쓜솦짵훁뻟폐룼듳뗄훘튪탔??뺡맜헽맦뷌폽퓚뾪랢튻냣쓜솦짏뻟폐튻뚨ퟷ폃떫췹췹탨튪춨맽퓚횰뺭퇩붫헢킩쓜솦뮯캪쫊펦쳘뚨죎컱뫍ퟩ횯놳뺰튪쟳뗄횪쪶뫍벼쓜퓚헢룶벼쫵뒴탂볓쯙뫍튵뮯볓잿뗄쓪듺횻폐떱맜샭헟쫇ퟔ뻵뗄톧쾰헟늢늻뛏뗘ힷ쟳쳡룟뫍룼탂ퟔ벺뗄횪쪶뫍벼쫵쯻쏇뗄쫂튵닅믡탋췺랢듯ㄱ??샺쪷볇슼††맜샭헟뗄샺쪷볇슼횸쯻쏇믱뗃뗄폫죎컱뫍웳튵ퟚ횼쿠맘뗄뺭퇩뫍좡뗃뗄돉뻍뷸튻늽쮵헢늻뷶냼삨쇋쯻쏇ퟶ맽쪲쎴뛸쟒뮹냼삨쯻쏇쫇퓵퇹ퟶ뗄쓇킩샺쪷볇슼솼뫃뗄죋뇈웰쓇킩볇슼늻병뗄죋살믡룼폐좨솦샺쪷볇슼뎣뎣놻뾴ퟷ쫇뫢솿맜샭헟뎤웚틔살뛔쯹퓚ퟩ횯릱쿗듳킡뗄뇪ힼ늢쟒쫇쯻쏇랢햹잱솦뗄훘튪풤닢횸뇪샽죧튻캻솬탸컥쓪뗘쟸쿺쫛솿업쏻뗚튻뗄쿺쫛풱쎻폐놻쳡짽캪뺭샭틲캪훚쯹훜횪?쯻폫춬쫂뫜쓑뫏ퟷ붥붥뗘릫쮾샯뗄죋짵훁뛔폚튻킩쯻짃뎤뗄컊쳢튲늻퓙헷톯쯻뗄틢볻헽죧쯻뗄샏냥쯹쏨쫶뗄쯻폐룶늻뫃뗄쏻짹뻍쫇볻쯀늻뻈??뛔맜샭벨킧뗄움맀뎣뎣듸폐훷맛즫닊쯼쯦뫳폖뇤돉샺쪷볇슼뛔튻룶죋샺쪷볇슼뗄룐 10 첽쳖룷훖룷퇹뗄튵벼쓜탨튪쳖싛맜샭뗄룷룶늻춬닣듎틔벰룷룶늻춬뗄횰쓜쇬폲닎볻R?뾨듄R. L. Katz뗄룟킧맜샭헟뗄벼쟉Skills of an Effective Administrator뾯퓘폚맾런짌튵움싛ㄹ㜴쓪?퓂?퓂뫅뗚㤹??튳 11 닎볻P?쪥벪P. M. Senge뗚컥쿮탞솶톧쾰훐뗄ퟩ횯뗄틕쫵뫍쪵볹The Fifth Discipline: The Art - 7 -
뻵늢늻ퟜ쫇쓜릻죧쪵랴펳쪵볊쟩뿶웤쯻죋튲탭늢늻췪좫쇋뷢튻룶죋뗄뺭샺돉뻍뫍맽쪧쇭췢튻룶죋튻떩폐쇋쒳훖샺쪷볇슼헢룶볇슼췹췹쫇쾴늻뗴뗄쏷탇쏇죧맻랸쇋듭믡놻룸폨뗚뛾듎믺믡떫죧맻튻룶죋웰늽쪱뻍실뫳폚쯻죋틔뫳퓙쿫ힷ룏웰살뻍뫜삧쓑쇋??퓚쒳킩ퟩ횯훐튻룶죋뗄샺쪷볇슼뿉틔쫇좨솦뗄벫캪훘튪뗄살풴퓚튻볒훆튩릫쮾샯쓪쟡뿆톧볒뗄짹폾퓚뫜퓧뻍틑탎돉늢퓚쯻쏇뗄횰튵짺퇄훐냩쯦쪼훕듓튵죴룉쓪뫳죋쏇믡쿲쓇킩퓧쓪ퟶ돶뿆톧춻웆뗄뿆톧볒뻍뿆톧뫍맜샭랽쏦뗄컊쳢헷톯틢볻쯻쏇뗄틢볻뫜짙믡놻뮳틉룼쓑뗃놻럱뚨좻뛸퓚쇭췢튻킩ퟩ횯훐샺쪷볇슼늢늻죧듋훘튪튻볒춶틸탐뗄쿺쫛뫍쎳틗늿샯웤컄뮯헽죧튻룶죋쯹쏨쫶뗄쫇쓣ퟮ뷼캪컒ퟶ쇋쪲쎴?퇛쿂뗄돉뻍뛸늻쫇샺쪷볇슼닅헦헽폐맘쾵ퟲ죕쏷탇뿉쓜뻍쫇뷱죕뗄짧믡웺뛹??컼틽솦††튻킩죋뻟놸튻킩퓚쯻죋뾴살뫜틽죋힢쒿쓜릻뗃떽죏뿉쟒늢샖폚럂킧뗄쳘훊헢킩죋췹췹뇈쓇킩쎻폐헢킩쳘훊뗄죋튪룼폐좨솦듋샠쳘훊뿉틔냼삨컼틽죋뗄탐캪뫍컼틽죋뗄췢탎퇐뺿쿔쪾튻킩죋쏇룐뻵폐컼틽솦뗄죋컞싛헢훖룐뻵쫇뛔쫇듭춬퇹믡놻죏캪쫇룟킧뛸ퟱ쫘뗀뗂뗄웤쯻죋췹췹믡탅죎쯻쏇짵훁뛔쯻쏇뗄맽듭튲닉좡헶튻횻퇛뇕튻횻퇛뗄첬뛈??떱좻컼틽솦뗄컊쳢쫇죊헟볻죊훇헟볻훇퓚튻룶ퟩ횯뮷뺳쿂놻죏캪쫇폐컼틽솦뗄떽쇋쇭튻룶ퟩ횯훐늻튻뚨뻍죧듋쫊뫏튻룶ퟩ횯컄뮯뗄룶탔뫍췢탎늢늻튻뚨쫊뫏쇭튻룶퓚톯ퟩ횯훐럖컶쓜솦뫜쫜훘쫓쓇킩쾲뮶뇭쿖룶죋펢탛훷틥뗄슱쎧죋쪿뻍뿉쓜쎻폐뛠듳펰쿬솦뛸퓚쪱ힰ튵뷧룐맙짏뗄폤퓃쪮럖훘튪죧맻짨볆쪦뺫탄캬뮤뗄택쿐떫뫜쪱뗄탎쿳쫇쯻뗄맋뿍쯹쾲낮뗄탎쿳쯻뻍뿉쓜믱뗃좨솦??뮹폐튻킩죋뿉쓜놻탭뛠죋쏨믦캪퓚췢뇭뻟폐쇬탤솦뿉낮믲럇춬튻냣ㄲ?쇬탤솦샽죧폐풶볻뫍맄컨죋탄뗄쇬떼쓜솦뿉쓜돉캪좨솦ퟮ잱퓚뗄살풴ㄳ?탭뛠죋뛔튻룶폐쇬탤솦뗄쇬떼헟뿉쓜뻟폐뗄펰쿬솦뫍컞뿉훊틉뗄뿘훆솦놧ퟅ뫜쎬뛜뗄첬뛈벴쪹쯻쏇죏춬헢캻쇬떼헟뗄풶볻뿉낮쯆뫵튻냣쫇폫폑틪쿠맘뗄탐캪샽죧뾪쏷돏쪵훒돏뫍폐춬쟩탄뻟폐뿉낮룶탔뗄쇬떼헟뿉틔벤랢쯻죋뗄탅죎죃죋쿠탅쯻늻믡샄폃좨솦??첸떽췢탎뗄컼틽솦뿉틔뻙튻룶쏀맺뗄샽ퟓ퓚쏀맺짭룟쫇펰쿬쯻죋뛔튻룶죋룶죋쓜솦에뛏뗄틲쯘폐떵낸볇슼룶ퟓ낫뗄죋퓚뻍튵쪱쫜떽웧쫓쯻쏇늻첫뿉쓜놻뾴ퟷ쫇쇬떼헟폫듋쿠샠쯆퓚쏀맺쓪쟡쫇뫜폐볛횵뗄쓪쟡뗄췢탎뛔튻킩쓪뎤뗄뺭샭쫇튻뇊닆뢻쓪쟡춨뎣쫇폫믮솦뫍뷓쫜뇤뮯뫍뒴탂솪쾵퓚튻웰뗄쿫쿫헢뻤샏뗴퇀뗄뮰쓣늻뿉쓜뷌믡샏릷탂냑쾷쿠랴퓚훐맺뒫춳짏붫쓪쇤폫훇믛뮮뗈뫅맜샭헟뿉쓜믡틲캪첫쓛뛸늻놻뾼싇떣죎훘튪뗄룟벶횰캻??늻폃쮵쎻폐뛠짙죋뿉틔뛔쯻쏇뗄췢탎믲죋훖쳘헷뗄쒳킩랽쏦ퟶ돶뫜듳뗄룄뇤튪쟳쯻쏇헢퇹ퟶ튲쫇늻잡떱믲헟쮵쫇늻릫욽뗄퓚ퟶ돶헐울뫍짽횰뻶뚨쪱폐튻뗣쪮럖훘튪맜샭헟펦룃틢쪶떽쯻쏇잱퓚뗄튻킩욫볻헢킩욫볻쫇틲캪쾣췻짭뇟뗄죋쫇폫쯻쏇쿠쯆뗄죋믲쯻쏇죏춬뗄죋뛸퓬돉뗄쫊뫏뗄뇪ힼ횻퓚폫릤ퟷ튪쟳쿠튻훂뗄랶캧쓚닅쫊폃? and Practice of the Learning Organization얦풼쮫죕?뒫능돶냦짧ㄹ㤰 12 퓚쏀맺뫍컷얷뗄튻킩맺볒샯뷸탐쇋듳솿뗄맘폚컼틽솦뗄퇐뺿늿럖뇭쏷맺볒늻춬죋쏇뛔컼틽솦튲폐늻춬뗄뾴램 13 죴쿫뷸튻늽쇋뷢쇬탤솦쟫닎볻J뾵룱J. Conger뗄뻟폐쇬탤솦뗄쇬떼The Charismatic - 8 -
?얬솦††튻냣쟩뿶쿂캪릤ퟷ뢶돶뗄얬솦룟돶뇰죋뗄웚췻뗄죋믱뗃뗄좨솦튪듳폚쓇킩쎻폐헢퇹ퟶ뗄죋릤ퟷ얬솦뗄죋췹췹놻죏캪룼폐퓰죎탄탭뛠죋붫쳘뇰얬솦폫튵벼쓜뫍뛔ퟩ횯뗄릱쿗뗈춬웰살뛸헢훖뾴램뎣뎣쫇ힼ좷뗄샽죧죋쏇퓚뻍쒳튻쳘뚨뿎쳢헷톯붨틩쪱뫜뿉쓜믡헒쓇킩쯻쏇횪뗀퓚헢튻쇬폲춶죫듳솿쪱볤뫍뺫솦뗄죋??룐뻵퓚헢샯퓙튻듎뇤뗃뫜훘튪쟀뚨뛮뗄죋쓇킩놻춬쫂쏇죏캪릤ퟷ맽럖얬솦뗄죋뿉쓜믡쫜떽업돢퓚튻킩ퟩ횯뗄볓킽뫍짽횰훐쯻죋뛔쒳룶죋릤ퟷ쫇럱얬솦뗄뾴램췹췹믡뇈쪵볊릱쿗룼훘튪퓚헢킩쟩뿶쿂뇭쏦쪱볤뇤뗃쪮럖맘볼듳볒뚼킡탄틭틭뗘좥ퟶ떽ퟮ퓧튻룶떽냬릫쫒뛸ퟮ췭샫뾪뗄튻룶얬솦뗄컊쳢틑뺭늻쪮럖훘튪틲캪ퟩ횯뾪쪼쪵탐떯탔릤ퟷ낲업뫍퓚볒냬릫쓇킩톡퓱샻폃헢훖쪵쪩냬램뗄죋떣탄웤쯻죋믡죏캪쯻쏇늻릻뺴튵헢훖떣탄폐쪱쫇뫏뫵싟벭뗄??컒쏇뿉틔뾴떽튻룶죋뗄좨솦살풴폚튻쾵쇐쿠맘뗄횰캻뫍룶탔쳘헷헢킩쳘헷쓄튻룶ퟮ훘튪펦룃쫓뻟쳥쟩뿶뛸뚨??움맀좨솦뚯첬??볈좻컒쏇틑뺭쳖싛쇋좨솦뚯첬쫇죧뫎퓚ퟩ횯훐랢믓ퟷ폃뗄쓇쎴헢뛔맜샭헟뗄릤ퟷ폐킩쪲쎴웴쪾쓘폐킧뗘펦뢶좨솦뚯첬뗄뗚튻늽쫇뛔쓣쯹뒦쟩뺳뗄믺훆ퟶ돶럖컶헢훖럖컶붫폐훺폚쓣뛔컞램뇜쏢뗄좨샻돥춻뷸탐풤웚뫍ힼ놸쯼붫폐훺폚쓣샭뷢뫍풤닢죋쏇뛔쓣뗄뻶뚨뫍탐뚯믡퓵쎴쿫뫍퓵쎴랴펦??퓚럖컶짦벰떽샻틦돥춻뗄쫇럇쟺횱쪱탭뛠죋폐튻훖쟣쿲죏캪ퟔ벺뗄탐캪랴펳쇋룟짐뗄뚯믺뫍퇏뷷뗄럖컶뛸웤쯻죋뗄탐캪횻쓜횤쏷쯻뗄쒱좡쮽샻뗄뚯믺맽럖뗄룶죋튰탄믲좱랦샭탔ㄴ?ퟐ쾸뗄럖컶뿉틔럀횹쓣붫튻킩뛱틢뗄뚯믺퓚릫헽뗄돥춻훐잿볓폚쓣뗄랴뛔랽폈웤쫇퓚쯻쏇믱쪤뗄쟩뿶쿂쓣믡뛔ퟔ벺뗄볙짨뷸탐퇩횤늢닉좡튻훖룼볓뿍맛뗄쫓뷇헢쫇좡뗃쮫펮킭짌뷡맻뗄맘볼튪쯘??튪뛔쳘뚨뮷뺳쿂뗄좨솦뚯첬ퟶ돶움맀쓣탨튪ㄵ????헒돶쿠맘룷랽뗄쿠뮥틀삵횮뒦쮭틀뾿쮭캪쪲쎴탨튪쮭뗄엤뫏쮭뗄럾듓???좷뚨쿠맘룷랽뗄좨솦살풴???퓚헒돶쿠맘룷랽횮뫳럖컶쯻쏇뗄늻춬횮뒦퓚쒿뇪볛횵맛춶죫돌뛈뫍릤ퟷ랽쪽랽쏦틽랢믲잿뮯헢킩늻춬뗄잱퓚틲쯘쫇쪲쎴샽죧횰튵놳뺰벤샸볆뮮탅쾢헢킩늻춬뿉쓜믡떼훂룷랽뛔떱잰뻖쏦ퟶ돶쓄킩볙짨뫍닺짺쓄킩룐뻵쓣죏캪돥춻믡캧죆쓄킩쫂쟩햹뾪???럖컶듳뗄놳뺰듦퓚뛠듳좨샻돥춻뗄뿉쓜탔춨뎣퓚ퟩ횯훐믡럖돉룷훖샻틦좺쳥훷튪뗄뷡쏋헟쫇쮭훷튪뗄뺺헹헟쫇쮭쫇럱듦퓚벤뮯돥춻뗄틲쯘퓚듋폈캪훘튪뗄쪱튪뾼싇떽ퟩ횯헽퓚뺭샺쓄킩랽쏦뗄훘튪뇤룯폐컞풤럀돥춻랢짺뗄틲쯘듦 Leader뻉뷰즽쟇쮹?냍쮹돶냦짧ㄹ㤱쓪돶냦 14 닎볻V?쒬샯V. A. Murray뫍?룊뗂쮹J. Gandz쯹훸맜샭헟뗄폎쾷릤ퟷ훐뗄헾훎Games Executives play: Politics at Work뾯퓘폚짌뷧쫓튰Business Horizonsㄹ㠰쓪ㄲ퓂뾯뗚ㄱ?㈳튳 15 쿫믱뗃맘폚에뛏좨솦뚯첬뗄룼뛠붨틩쟫닎볻J?뿆쳘뗄좨솦뫍펰쿬솦뎬풽헽쪽횰좨얦풼- 9 -
퓚튻뚨튪붫ퟩ횯뗄컄뮯뾼싇퓚쓚훷튪뗄돥춻닎폫헟뿉쓜ퟶ돶뗄랴펦쫇쪲쎴쯻쏇뗄랴펦뿉쓜듸살붨짨탔뗄뮹쫇웆뮵탔뗄뫳맻???뚨웚룼탂쓣뗄에뛏좨솦뚯첬헽쫇죧듋쫇뚯첬뗄??냑ퟔ벺쿫쿳돉튻쏻헬첽믲쫇뾼맅톧볒벱쟐뗘쿫튪춨맽쯑벯즸톡뫍움맀쓇킩폐탎뗄믲컞탎뗄쿟쯷살얪쟥ퟩ횯훐쮭헦헽펵폐좨솦냬쫂뗄헦헽랽램쫇쪲쎴튪ퟐ쾸뗘맛달뫍쟣쳽붫짏쫶컊쳢뗄듰낸쿠뮥솪쾵웰살뛔헽퓚랢짺뗄쟩뿶ퟶ돶볙짨퓚탭뛠훖쟩뿶쿂쓣컞램뷶뷶춨맽톯컊쯻죋뛸뗃돶헢킩컊쳢뗄듰낸헢훖ퟷ램튲탭믡캥놳릫쮾뗄맦뚨뛸쟒튲믡떼훂죋쏇뮳틉쓣뗄뚯믺죋쏇뎣뎣뛔쓇킩뛔좨솦룐탋좤뗄죋뮳ퟅ튻훖뢴퓓뗄탄샭헢샠쫂쟩폐쪱놻죏캪쫇쮵늻돶살뗄떫룼훘튪뗄쫇죋쏇튲탭쎻폐틢쪶떽믲컞램닻쫶쟥돾헢킩컊쳢뗄듰낸좨솦뚯첬헽쫇ퟩ횯볜릹뗄튻늿럖헢튻뗣뎣뎣놻죏캪쫇샭쯹떱좻뗄뎣뎣쓣뇘탫퓚쏷좷뗄헽쪽뷡릹헾닟뫍돌탲뗄ퟖ샯탐볤헒컄헂랢쿖쇭튻쳗럇헽쪽뗄뢱놾볇힡헦쿠췹췹듦퓚폚쾸뷚떱훐쓣뗄퇐뺿뫍럖컶풽쫇뢴퓓짮죫랢쿖뻍믡풽뛠??떱쓣쇋뷢쇋쓣쯹퓚뮷뺳뗄좨솦뚯첬뫳쯼믡뛔쓣뗄탐뚯닺짺쇋쓄킩펰쿬쓣붫죧뫎믱좡좨솦늢랢믓펰쿬솦뷸뛸폫쓇킩쓣틀삵뗄죋붨솢웰뫏ퟷ믯냩맘쾵듓뛸릲춬췪돉릤ퟷㄶ?? ퟔ평돶냦짧ㄹ㠵쓪돶냦 16 닎볻컄헂 랢믓펰쿬솦맾런짌톧풺뗚494-080뫅놾컄ퟅ훘첽쳖쇋퓵퇹폐킧뫏샭뗘샻폃좨솦쪵쪩펰쿬솦 - 10 -
닎뾼쫩쒿??죧맻쓣쾣췻퓄뛁룼뛠폐맘ퟩ횯훐좨솦뚯첬뗄훸ퟷ뿉틔듓틔쿂닎뾼쫩쒿죫쫖? AR뿆뛷A. R. Cohen뫍??늼삭뗂뢣뗂D. L. Bradford뗄늻틀뾿횰좨뗄펰쿬솦Influence Without Authority⸠얦풼㨠풼몲?췾샻뢸ퟓ돶냦릫쮾ㄹ㤰쓪??L뫕쾣믴뛷L. Hirschhorn뫍T벪뛻쒦T. Gilmore? 컞뷧쿟릫쮾뗄탂뷧쿟The New Boundaries of the “boundaryless” Company? 맾런짌튵움싛Harvard Business Review⸠1992쓪5-6퓂뫅108 -115 RM뾲쳘() 릫쮾훐뗄쓐죋뫍얮죋(Men and Women of the Corporation⤮?얦풼㨠믹뒡춼쫩릫쮾ㄹ㜷?????뾲쳘⸠맜샭톭뮷훐뗄좨솦쪧냜?Power Failure in Management Circuit⤮?맾런짌튵움싛??ㄹ㜹쓪???퓂뫅‶??㜵????뾲쳘??탂탍맜샭릤ퟷ(The New Managerial Work)??맾런짌튵움싛? 1989쓪11-12퓂뫅?㠵?㤲????뾭웕삼?R. E. Kaplan??붻틗슷뺶맜샭헟뗄맘쾵췸싧?Trade Routes: The Manager’s Network of Relationships???ퟩ횯뚯첬톧⸠ㄹ㠴쓪뒺벾뫅㌷?㔲??R?뾨듄R. L. Katz?룟킧맜샭헟뗄벼쟉Skills of an Effective Administrator?맾런짌튵움싛.1974쓪9퓂-10퓂뫅Ⱐ90-102????뿆쳘⸠좨솦폫펰쿬㨠뎬풽헽쪽횰좨⸠얦풼?ퟔ평돶냦짧ㄹ㠵????삳뿋쮹?䐮䄮䱡????죻뇈쓡쮹⡊?䬮卥扥湩畳?⸠ퟷ캪첸에헟뗄맜샭헟캪뫏ퟷ뫍뺺헹뫃뒦뛸쳖볛뮹볛?The Manager as Negotiator㨠Bargaining for Corporation and Competitive Gain⤮?얦풼?ퟔ평돶냦짧ㄹ㠶???슳즣쮹?F. Luthans???믴룱듄?R. M. Hodgetts???싞즭뿋삼듄?S. A. Rosenkrantz⤮헦헽뗄맜샭헟?Real Managers⤮?십죸훮죻훝붣쟅냍쇖룱돶냦짧ㄹ㠸???쏷듄늮룱? Manager’s Job: Folklore and Fact?⸠맾런짌튵움싛⸠ㄹ㜵쓪???퓂뫅㐹?㜱???웕럑뢥⡊??偦敦晥爩⸠맜샭좨솦ퟩ횯훐뗄좨샻뫍펰쿬솦?Managing with Power: Politics and Influence in Organization⤮?늨쪿뛙맾런짌톧풺돶냦짧ㄹ㤲?????믝 Management Skills: Gaining Power and Influence?얦풼㨠맾?뿆쇖쮹듳톧돶냦짧Ⱐㄹ㤳㨠㈶?㈷?- 11 -
??퓺삼듄쓡뿋?⤠?ퟩ횯짺믮훐뗄좨솦뫍헾훎?Power and Politics in Organizational Life⤮?맾런짌튵움싛⸠ㄹ㜰쓪???퓂뫅㐷?㐸??- 12 -
뢽볾??ퟩ횯훐뗄좨샻돥춻??ퟩ횯훐뗄좨샻돥춻????벤뮯?틲쯘 •캣†믺††††††††?††††††††††††††?? ?좨샻돥춻뗄살풴 •횰좨헦뿕 ?•뛠퇹뮯 •뺺헹춬쏋뗄탎돉 ?•쿠뮥틀듦 ?•뛔뛌좱풴뗄뺺헹 풤럀†틲†쯘†† ††††††††††††††††††††??•쿠춬볛횵맛탎돉뗄얨뫱컄뮯 •쇬떼솦 맘볼닎폫헟뗄탐뚯 뒴퓬솦뫍뒴탂쓜솦 좨샻뚷헹 - 13 -
뢽볾㈠?룶죋좨솦뗄뻶뚨틲쯘ㄷ?????횰캻좨솦뗄살풴 헽쪽횰좨 퓚뗈벶훐뗄캻훃벰맦뚨퓰죎 쿠맘탔 죎컱폫ퟩ횯쒿뇪횮볤뗄맘쾵 훐탄탔 퓚훷튪뗄맘쾵췸싧훐뗄캻훃 ퟔ훷좨 튻룶횰캻뗄ퟔ훷탔뗄듳킡 뿉볻탔 벨킧뿉놻쯻죋뾴떽뗄돌뛈 룶죋좨솦뗄살풴 튵쳘뎤 쿠맘횪쪶뫍벼쓜 샺쪷볇슼 쿠맘뺭샺 컼틽솦 웤쯻죋죏캪폕죋늢죏춬뗄쳘훊 얬솦 뢶돶뗄쪱볤뫍뺫솦 ? 17 헢룶춼뇭쫇룄뇠ퟔDA믝뫍KS뾨쎷싗뗄랢햹맜샭벼쓜: 믱뗃좨샻뫍펰쿬튻쫩뗚30뫍38튳얦풼맾-뿆쇖쮹듳톧돶냦짧1993쓪돶냦폐킩럖샠즾돽쇋떫튲퓶볓쇋튻킩럖샠쇭췢럖샠뗄뚨틥튲늻췪좫쿠춬 - 14 -
뢽볾?†퓧닍마컯췅뛓뗄탅쾢췸싧??퓧닍마컯췅뛓뗄탅쾢췸싧?? - 15 -
