죋샠릤킧톧ꆡ2006쓪9퓂뗚12뻭뗚3웚ꆤ17ꆤ컄헂뇠뫅:100628309(2006)0320017203ퟩ횯돐억뛔풱릤탐캪뫍릤ퟷ벨킧뗄펰쿬퇐뺿샮뷰늨,탭냙뮪,헅퇓퇠(헣붭듳톧탄샭폫탐캪뿆톧쾵,몼훝ꆡ310028)ꆡꆡ햪튪:캪첽쯷ퟩ횯돐억폫샫횰틢쿲ꆢ릤ퟷ탐캪ꆢ릤ퟷ벨킧횮볤뗄펰쿬맘쾵,돩좡294쏻놻쫔뷸탐컊뻭뗷닩뫍붨솢뷡릹랽돌쒣탍뷸탐럖컶ꆣ뷡맻쿔쪾:ퟩ횯돐억뿉틔붵뗍풱릤뗄샫횰틢쿲뫍샫횰싊,퓶볓뷇즫쓚탐캪,늢뛔풱릤뗄릤ퟷ벨킧닺짺쿔훸뗄펰쿬ꆣ웤훐죽훖ퟩ횯돐억뻹뛔샫횰틢쿲닺짺횱뷓펰쿬,룐쟩돐억뫍돖탸돐억뛔뷇즫쓚탐캪뫍훜뇟벨킧닺짺횱뷓펰쿬,뛸돖탸돐억뫍맦랶돐억퓲뛔죎컱벨킧닺짺횱뷓펰쿬ꆣꆡꆡ맘볼듊:ퟩ횯돐억;샫횰틢쿲;릤ퟷ벨킧;릤ퟷ탐캪;펰쿬틲ퟓꆡꆡ훐춼럖샠뫅:B849;C93ꆡꆡ컄쿗뇪쪶싫:ATheInfluenceofOrganizationalCommitmentonWorkBehaviorandWorkPerformanceLIJin2bo,XUBai2hua,ZHANGYan2yang(DepartmentofPsychologyandBehaviorScience,ZhejiangUniversity,Hangzhou310028,China)ꆡꆡAbstract:Inordertoexploretherelationshipbetweenorganizationalcommitmentandemployeesꆯquittinginten2tion,theirbehaviorandworkperformance,:organizationalcommitmenthasmarkedeffectonquittinginten2tionandrate,ꆯquittingintention,.ꆡꆡKeyword:organizationalcommitment;quittingintention;workperformance;workbehavioreffect1ꆡ틽퇔쿬킧펦맘쾵좱랦뷸튻늽뗄퇐뺿ꆣ뿶쟒,ퟩ횯돐억ꆡꆡ틔췹뛔ퟩ횯돐억뗄퇐뺿,훷튪짦벰뗄뷡맻뇤폫릤ퟷ벨킧ꆢ릤ퟷ탐캪ꆢ샫횰틢쿲뗈뇤솿횮볤돽횱솿냼삨풱릤뗄샫횰틢쿲ꆢ샫횰싊뫍쟳횰틢쿲뗈ꆣ뷓뗄펰쿬췢,뮹듦퓚볤뷓뗄쿠뮥펰쿬맘쾵ꆣ믹폚튲폐퇐뺿헟냑풱릤뗄릤ퟷ벨킧뫍쯻쏇퓚릤ퟷ훐쯹듋,놾퇐뺿쓢춨맽붨쒣뗄랽램,붫풱릤뗄ퟩ횯돐뇭쿖돶살뗄탐캪ퟷ캪ퟩ횯돐억뗄뷡맻뇤솿뷸탐쇋억ꆢ샫횰틢쿲ꆢ릤ퟷ탐캪뫍릤ퟷ벨킧ퟷ캪튻룶헻퇐뺿ꆣ샽죧,Meyer뗈죋[1]죏캪늻춬탎쪽뗄ퟩ횯쳥,살첽쳖퓚훐맺짧믡놳뺰쳵볾쿂,룷뇤솿횮볤뗄돐억뛔폚쯻쏇퓚릤ퟷ훐뇭쿖돶살뗄탐캪뻟폐늻춬펰쿬킧펦ꆣ뗄틢틥,쯻쏇죏캪룐쟩돐억ꆢ맦랶돐억(퓚뷏뗍돌2ꆡ랽램뛈짏)펦룃폫릤ퟷ벨킧뫍ퟩ횯릫쏱탐캪돊헽쿠맘,ꆡ놻쫔뛸돖탸돐억퓲폫릤ퟷ벨킧컞맘믲돊뢺쿠맘ꆣ떫훁ꆡꆡ톡퓱몼훝ꆢ짏몣ꆢ놱뺩ꆢ컂훝뗈늻춬돇쫐뗄웳뷱캪횹,헢랽쏦뗄퇐뺿뮹늻뛠,뛸쟒틑폐뗄퇐뺿뛠튵,냼삨뷰죚ꆢ랿뗘닺ꆢITꆢ훐뷩뗈탐튵ꆣ닢쫔릲랢닉폃쿠맘뗄퇐뺿랽램,뛔뇤솿횮볤뗄짮닣듎뗄펰럅컊뻭400럝,믘쫕365럝,폐킧294럝,믘쫕싊ꆡꆡퟷ헟볲뷩:샮뷰늨(1968-ꆡ),쓐,헣붭몼훝죋,뢱퇐뺿풱,늩쪿퇐뺿짺,훷튪퇐뺿랽쿲탄샭닢솿폫횰튵탄샭,(뗧뮰)0571-88008032(뗧ퟓ탅쿤)ljb@ꆣ
ꆤ18ꆤ죋샠릤킧톧ꆡ2006쓪9퓂뗚12뻭뗚3웚%,폐킧싊%ꆣ폐킧놻쫔훐,쓐탔햼릤ퟷ벨킧룹뻝Borman뫍Motowildle뗄럖샠%,얮탔햼%;틑믩햼%,캴믩햼램럖캪죎컱벨킧뫍훜뇟벨킧ꆣ늢룹뻝죎컱벨킧뫍%;쓪쇤퓚25쯪틔쿂%,45쯪틔짏훜뇟벨킧샭싛틔벰틔췹쯹뇠훆뗄릤ퟷ벨킧솿뇭ퟔ%,웤폠뇈뷏뻹퓈럖늼퓚25ꆫ45쯪횮볤;룟뇠쇋컊뻭,릲13룶쿮쒿ꆣ뺭쪵닢웤ꛁ쾵쫽캪훐벰틔쿂톧샺햼19%,쮶쪿틔짏톧샺햼%,,뷢쫍랽닮%ꆣ웤폠캪듳뫍놾뿆;횰컱캪튻냣풱릤뗄햼%,ꆡꆡ틔짏닢쫔쓚죝뻹틔웳튵캪떥캻쪩닢,쫔뻭믘훐닣맜샭죋풱햼%,룟닣(ퟜ뺭샭틔짏)햼쫕뫳,럖뇰내룐쟩돐억ꆢ돖탸돐억ꆢ맦랶돐억ꆢ샫횰%;릤ퟷ쓪쿞1쓪틔쿂캪%,10쓪틔짏캪틢쿲ꆢퟩ횯릫쏱탐캪ꆢ뷇즫쓚탐캪ꆢ죎컱벨킧ꆢ훜뇟17%,웤폠뇈뷏뻹퓈럖늼퓚1ꆫ10쓪횮볤;웳튵탔벨킧릲8룶캬뛈뷸탐믣ퟜ,늢퓋폃LISREL춳볆럖훊캪맺펪웳튵뗄햼%,쏱펪웳튵뗄햼%,컶죭볾ퟷ뷸튻늽뗄럖컶ꆣ췢믲뫏웳튵뗄햼%ꆣꆡ럖컶랽램ꆡ닢솿릤뻟ꆡꆡ캪첽쯷ퟩ횯돐억ꆢ샫횰틢쿲ꆢ릤ퟷ탐캪뫍릤ퟷꆡꆡퟩ횯돐억럖돉룐쟩돐억ꆢ돖탸돐억뫍맦랶돐벨킧횮볤뗄펰쿬킧펦맘쾵,컒쏇붨솢볙짨쒣탍뷸억죽룶캬뛈ꆣ룐쟩돐억닢솿쪹폃Mowday뗈죋[2]탐럖컶ꆣ쒣탍1볙짨ퟩ횯돐억뛔샫횰틢쿲ꆢ릤ퟷ쯹뾪랢솿뇭훐뗄9룶헽쿲볆럖쿮쒿,돖탸돐억뫍탐캪뫍릤ퟷ벨킧뻹닺짺횱뷓펰쿬,샫횰틢쿲뛔릤맦랶돐억닢솿닉폃M[3]eyer뫍Allen뇠훆뗄럖솿ퟷ탐캪뫍릤ퟷ벨킧닺짺횱뷓펰쿬,릤ퟷ탐캪뛔릤뇭,늢룹뻝쪵닢뫍첽쯷탔틲쯘럖컶뷡맻뛔럖솿뇭ퟷ벨킧닺짺횱뷓펰쿬ꆣ훐뗄늿럖쿮쒿뷸탐쇋탞뚩ꆣ탞뚩뫳ퟜ솿뇭뗄쓚퓚ꆡꆡ캪뷸튻늽첽쯷4룶뇤솿룷캬뛈횮볤뗄펰쿬맘튻훂탔ꛁ쾵쫽캪,뷢쫍ퟜ랽닮%ꆣ쾵,컒쏇퓚쒣탍1뗄믹뒡짏붨솢쇋쒣탍2ꆣ벴볙ꆡꆡ붫릤ퟷ훐뗄탐캪럖캪ퟩ횯릫쏱탐캪뫍뷇즫쓚짨ퟩ횯돐억뗄3룶캬뛈(룐쟩돐억ꆢ돖탸돐억ꆢ맦탐캪ꆣퟩ횯릫쏱탐캪닢솿쪹폃랮뺰솢뗈죋[4]뇠훆랶돐억)럖뇰뛔샫횰틢쿲ꆢ릤ퟷ탐캪뗄2룶캬뛈뗄ퟩ횯릫쏱탐캪컊뻭,릲15룶쿮쒿,럖캪냯훺릫(ퟩ횯릫쏱탐캪뫍뷇즫쓚탐캪)ꆢ릤ퟷ벨킧뗄2룶쮾ꆢ샻쯻탐캪ꆢퟱ쫘짧믡맦랶ꆢ죋볊뫍킳ꆢ캬뮤뷚풼캬뛈(훜뇟벨킧뫍죎컱벨킧)뻹닺짺횱뷓펰쿬;샫ퟩ횯풴뗈5룶캬뛈,웤쪵닢ꛁ쾵쫽퓚횰틢쿲뛔릤ퟷ탐캪뗄2룶캬뛈뫍릤ퟷ벨킧뗄2룶ꆫ횮볤,솿뇭릲뷢쫍랽닮%ꆣ뷇즫쓚캬뛈닺짺횱뷓펰쿬;릤ퟷ탐캪뗄2룶캬뛈튲뛔릤탐캪닢솿닉폃W[5]illiams뫍Anderson쯹뇠뗄뷇즫ퟷ벨킧뗄2룶캬뛈럖뇰닺짺횱뷓펰쿬ꆣ쓚탐캪닢솿컊뻭,틀뻝쪵닢뫍첽쯷탔틲쯘럖컶뷡3ꆡ뷡맻럖컶맻뛔쿮쒿ퟷ쇋탞룄뫍즾룄,릲5룶쿮쒿,탞룄뫳뗄ꆡퟩ횯돐억ꆢ샫횰틢쿲ꆢ릤ퟷ탐캪ꆢ릤ퟷ벨킧4솿뇭뗄쪵닢ꛁ쾵쫽캪,릲뷢쫍랽닮룶뇤솿횮볤뗄횱뷓펰쿬뫍볤뷓펰쿬럖컶%ꆣꆡꆡ쒣탍1쪹폃LISREL죭볾뫍벫듳쯆좻램뷸탐ꆡꆡ샫횰틢쿲닢솿닉폃Dennis뗈[6]뛔Mowday쯹맀볆,뇤솿횮볤뗄횱뷓펰쿬틲ퟓ뫍ퟜ펰쿬틲ퟓ죧뇠뗄샫횰틢쿲솿뇭뷸탐탞뚩뫳뗄샫횰틢쿲컊뻭ꆣ뇭1쯹쪾ꆣ뺭쪵닢웤ꛁ쾵쫽캪,뷢쫍랽닮%ꆣ뇭1뇤솿횮볤뗄횱뷓펰쿬틲ퟓ뫍ퟜ펰쿬틲ퟓퟩ횯돐억샫횰틢쿲릤ퟷ탐캪뇤솿횱뷓펰쿬틲ퟓퟜ펰쿬틲ퟓ횱뷓펰쿬틲ퟓퟜ펰쿬틲ퟓ횱뷓펰쿬틲ퟓퟜ펰쿬틲ퟓ샫횰틢쿲릤ퟷ탐캪릤ퟷ벨킧ꆡꆡꆡ힢:3뇭쪾룃쫽횵t볬퇩횵듳폚,듯떽쿔훸쮮욽ꆡꆡ뇭1뷡맻뇭쏷,ퟩ횯돐억ꆢ샫횰틢쿲뫍릤ퟷ탐캪뻹뛔릤ퟷ벨킧닺짺쿔훸뗄헽쏦펰쿬믲뢺쏦펰
죋샠릤킧톧ꆡ2006쓪9퓂뗚12뻭뗚3웚ꆤ19ꆤ쿬ꆣ듋췢,ퟩ횯돐억뫍샫횰틢쿲뛔릤ퟷ탐캪튲닺ꆡꆡ쒣탍2춬퇹폃LISREL죭볾뫍벫듳쯆좻램뷸짺쿔훸뗄헽쏦펰쿬뫍뢺쏦펰쿬,ퟩ횯돐억뮹뛔샫탐럖컶,늢붫룷캬뛈횮볤펰쿬틲ퟓ캴듯떽쿔훸쮮횰틢쿲닺짺쿔훸뗄뢺쏦펰쿬ꆣ욽(꛲t꛲<)뗄뷸탐쳞돽,ퟮ뫳뿉뗃뇤솿룷룶ꆡ뇤솿룷룶캬뛈횮볤뗄횱뷓펰쿬럖컶캬뛈횮볤뗄횱뷓펰쿬틲ퟓ죧뇭2쯹쪾ꆣ뇭2룷캬뛈횮볤뗄횱뷓펰쿬틲ퟓ룐쟩돖탸맦랶샫횰뷇즫쓚ퟩ횯릫캬뛈ꆡꆡꆡꆡꆡꆡꆡꆡ돐억돐억돐억틢쿲탐캪쏱탐캪ꆡꆡ샫횰틢쿲ꆡꆡ뷇즫쓚탐캪ꆡꆡퟩ횯릫쏱탐캪ꆡꆡ죎컱벨킧ꆡꆡ훜뇟벨킧ꆡꆡꆡꆡ힢:뇭훐쫽ퟖ뇭쪾룷캬뛈횮볤뗄횱뷓펰쿬틲ퟓ듳킡,죧룐쟩돐억뛔샫횰틢쿲뗄횱뷓펰쿬틲ퟓ캪ꆣꆡꆡ뇭2뷡맻뇭쏷,룐쟩돐억뫍돖탸돐억뛔샫횰뗄엠퇸,쫇쳡룟풱릤릤ퟷ벨킧뫍릤ퟷ킧싊뗄폐킧틢쿲ꆢ뷇즫쓚탐캪뫍훜뇟벨킧뚼폐쿔훸뗄횱뷓펰춾뺶ꆣ쿬,뛸돖탸돐억뫍맦랶돐억뛔죎컱벨킧뻹폐쿔훸ꆡꆡ쇭췢,놾퇐뺿뮹랢쿖,샫횰틢쿲뛔풱릤퓚릤ퟷ뗄펰쿬;샫횰틢쿲뛔솽훖릤ퟷ벨킧폐쿔훸펰쿬,솽훐뗄탐캪뫍릤ퟷ벨킧닺짺쿔훸뗄뢺펰쿬,릤ퟷ탐훖릤ퟷ탐캪뛔뛾훖릤ퟷ벨킧튲닺짺늻춬돌뛈뗄쿔캪뛔릤ퟷ벨킧튲닺짺쿔훸뗄펰쿬ꆣ훸펰쿬ꆣ4ꆡ쳖싛닎뾼컄쿗:ꆡꆡ춨맽짏쫶뗄럖컶,뿉틔랢쿖풱릤뗄ퟩ횯돐억[1]ꆡMeyerJP,PaunonenSV,GellatlyLR,뛔웤샫횰틢쿲ꆢ릤ퟷ훐뗄탐캪뫍릤ퟷ벨킧뻹닺짺ganizationalCommitmentandJobPerformance:Itꆯs늻춬돌뛈뗄횱뷓펰쿬뫍볤뷓펰쿬ꆣtheNatureoftheCommitmentthatCounts[J].Journalꆡꆡퟩ횯돐억폫샫횰틢쿲횮볤듦퓚벫캪쿔훸뗄뢺ofAppliedPsychology,1989,74(1):1522156.쏦펰쿬[2\ꆡMowdayRT,PorterLW,(틲ퟓ횵듯)ꆣ헢뷸튻늽횤쪵ퟩ횯돐억뿉틔폐킧뗘붵뗍풱릤뗄샫횰틢쿲뫍샫횰싊ꆣmentofOrganizational[J].JournalofVocationalBe2듓뇭havior,1979,14(2):뿉틔뾴돶컞싛쓄훖ퟩ횯돐억샠탍뻹뛔샫횰[3]ꆡMeyerJP,AllenNJ,틢쿲닺짺쿔훸뗄횱뷓펰쿬,웤훐폈웤틔돖탸돐억ganizationsandoccupations:ExtensionandTestofa뻟폐룼듳뗄펰쿬ꆣ평듋뿉볻,쳡룟풱릤뗄ퟩ횯돐Three-componentConceptualization[J].Journalof억쮮욽쫇붵뗍풱릤샫횰틢쿲뫍샫횰싊뗄튻쿮폐킧AppliedPsychology,1993,78(4):5382551.듫쪩,뛸웤훐뺭볃틲쯘퓚펰쿬풱릤뗄샫횰틢쿲훐[4]ꆡFarhJL,PodsakoffPM,웰떽맘볼뗄ퟷ폃ꆣOrganizationalCitizenshipBehavior:LeaderFairnessꆡꆡ풱릤뗄ퟩ횯돐억뛔웤릤ퟷ훐뗄탐캪뗄펰쿬훷andTaskScopeversusSatisfaction[J].Journalof튪춨맽룐쟩돐억뫍돖탸돐억뛔뷇즫쓚탐캪뗄펰쿬,16(4):7052721.살쪵쿖ꆣ뇭[5]ꆡWilliamsLJ,쿔쪾,맦랶돐억늢쎻폐뛔릤ퟷ탐캪닺짺쿔훸뗄횱뷓펰쿬,죽훖ퟩ횯돐억뛔ퟩ횯릫쏱ganizationalCommitmentasPredictorsofOrganization2탐캪뻹쎻폐닺짺쿔훸뗄횱뷓펰쿬ꆣ헢폫alCitizenshipandIn-roleBehaviors[J].JournalofMeyer뗈Management,1991,17(3):6012617.뗄퇐뺿뷡싛튲믹놾튻훂ꆣ[6]ꆡDennisPB,ꆡꆡ죽훖ퟩ횯돐억탎쪽뻹뛔릤ퟷ벨킧닺짺쿔훸뗄OverlaponOrganizationalCommitmentQuestionnaire펰쿬,횻쫇펰쿬벨킧뗄랽쪽폐킩늻튻훂ꆣ룐쟩돐-turnoverCognitionsRelationships[J].Journalof억훷튪펰쿬훜뇟벨킧,맦랶돐억훷튪펰쿬죎컱벨,82(4):5392545.킧,뛸돖탸돐억퓲뛔솽훖벨킧뚼폐쿔훸뗄펰쿬,헢폫Meyer뗈죋죏캪돖탸돐억폫릤ퟷ벨킧컞맘믲뢺[쫕룥죕웚]2005-06-27쿠맘폐킩늻튻훂ꆣ틲듋,볓잿뛔풱릤뗄ퟩ횯돐억[탞믘죕웚]2005-12-01