뗚7뻭ꆡ뗚3웚쓏뺩얩튵듳톧톧놨(짧믡뿆톧냦)(3),쓪9퓂JournalofNanjingAgriculturalUniversity(SocialSciencesEdition)Sep.,2007맺볊럾컱췢냼쟷쫆폫컒맺럾컱췢냼뗄랢햹샮퓀퓆1,쾯쟬룟2(1.쓏뺩얩튵듳톧뺭볃맜샭톧풺,붭쯕쓏뺩210095;2.훓즽횰튵벼쫵톧풺뺭볃쾵,붭쯕쓏뺩210049)햪ꆡ튪:럾컱췢냼쫇뺭볃좫쟲뮯뗄뇘좻쟷쫆,랢햹럾컱췢냼쓜듙뷸컒맺닺튵짽벶ꆢ샍뚯뻍튵ꆢ맺췢횱뷓춶뫍벼쫵뷸늽ꆣ샫낶럾컱췢냼볓쯙랢햹,웤훐죭볾췢냼쫇ퟮ듳죈뗣ꆣ컒맺돐뷓죭볾췢냼뻟폐춶뮷뺳뫃ꆢ샍뚯돉놾뗍뗈폅쫆뫍룟훊솿뗄죭볾죋닅늻ퟣꆢ죭볾웳튵맦쒣킡ꆢ욷없횪쏻뛈뗍뗈쇓쫆ꆣ랢햹럾컱췢냼뇘탫뇤맛쓮ꆢ엠퇸뫏룱죋닅뫍붨짨맺볒욷없ꆣ맘볼듊:럾컱췢냼;죭볾;죋닅엠퇸;맺볒욷없훐춼럖샠뫅:ꆡ컄쿗뇪쪶싫:Aꆡꆡ컄헂뇠뫅:1671ꆪ7465(2007)03ꆪ0033ꆪ04ꆡꆡ럾컱췢냼(ServiceOutsourcing)횸랢냼웳튵냑뗄뻍튵틆,ퟮ훕틽웰닺횵뷡릹뗄뇤뮯ꆣ컞싛뻍튵탅쾢벼쫵ꆢ죋솦풴맜샭ꆢ닆컱뷡쯣뗈럇뫋탄럾컱뇈훘뮹쫇닺횵뇈훘,얷쏀랢듯맺볒뗄럾컱튵뚼룟듯탔튵컱돐냼룸췢늿튵럾컱믺릹ꆣ럾컱췢냼내돐70%틔짏,뛸퓚컒맺럾컱튵뗄뇈훘뷶캪41%,늻뷶뷓웳튵쯹뒦뗘폲뿉럖캪폲쓚췢냼뫍샫낶췢냼,놾컄듳듳뗍폚랢듯맺볒,뛸쟒뗍폚랢햹훐맺볒욽뻹쮮욽틔쿂첽쳖뗄뷶횸샫낶췢냼ꆣ럾컱췢냼내튵컱쇬폲43%[1]ꆣ춨맽돐뷓럾컱췢냼,뿉틔횱뷓쳡짽컒맺럖,훷튪폐탅쾢벼쫵췢냼(InformationTechnology럾컱튵쮮욽,듙뷸닺튵뷡릹짽벶ꆣOutsourcing,볲돆ITO)뫍짌컱쇷돌췢냼(Business2.듙뷸샍뚯뻍튵ProcessOutsourcing,볲돆BPO)ꆣ럾컱튵ퟜ뗄살쮵쫇샍뚯쏜벯탍닺튵,랢햹럾컱튻ꆢ랢햹럾컱췢냼뗄훘튪틢틥튵뿉틔듳솿컼쫕컒맺뗄쪣폠샍뚯솦ꆣ얷쏀랢듯맺볒럾컱췢냼뗄쿮쒿,훷튪쫇쓇킩벼쫵몬솿뷏뗍뗄샍쯦ퟅ뺭볃뗄랢햹,듳뛠쫽맺볒럾컱닺횵뗄뇈훘뚯쏜벯탍럾컱,뛔쯻쏇살쮵,평폚샍뚯솦돉놾맽룟,뚼틑뎬맽맺쓚짺닺ퟜ횵뗄50%,얷쏀랢듯맺볒퓲놣쇴헢킩럾컱쿔좻쫇늻뺭볃뗄ꆣ뛸뛔폚컒맺헢퇹룟듯70%틔짏ꆣ뺭볃좫쟲뮯뫍쎳틗ퟔ평뮯뗄볓샍뚯솦풴럡뢻뗄맺볒살쮵,춨맽돐뷓럾컱췢냼,쯙퓲뿉틔듳듳뮺뷢샍뚯뻍튵뗄톹솦ꆣ,쪹맺볊럾컱쎳틗톸쯙퓶뎤,샫낶럾컱췢냼돉캪룷맺웳튵붵뗍돉놾ꆢ퓶잿뺺헹솦뗄훘튪짌튵탐캪ꆣ3.듙뷸맺췢횱뷓춶랢햹럾컱췢냼뛔듙뷸닺튵짽벶ꆢ듙뷸샍뚯뻍튵ꆢ듙맺볊럾컱쎳틗폐4훖믹놾쒣쪽[2],샫낶럾컱췢뷸맺췢횱뷓춶뫍듙뷸벼쫵뷸늽틢틥훘듳ꆣ냼훷튪쫴폚쒣쪽1,벴뿧뺳쳡릩럾컱,쫇횸럾컱뗄1.듙뷸닺튵짽벶쳡릩헟퓚튻룶돉풱뗄쇬췁짏쿲죎뫎돉풱쇬췁쓚뗄닺튵짽벶뗄풭뚯솦쫇샍뚯헟뗄샻틦돥뚯,듓랢럾컱쿻럑헟쳡릩럾컱ꆣ룃쒣쪽뗄쳘뗣쫇럾컱쳡릩햹쟷쫆살뾴,평폚듓쫂럾컱튵뗄쫕틦듳폚뗚튻ꆢ뛾헟뫍럾컱쿻럑헟퓚뗘샭짏쿠뮥룴샫,럾컱쳡릩헟늻닺튵,듙쪹샍뚯헟듓튻ꆢ뛾닺튵쿲럾컱튵,샍뚯헟샫뾪웤풭힡뗘,뛸춨맽뗧뮰ꆢ뗧뒫ꆢ뗧ퟓ폊볾뗈캪쇭쫕룥죕웚:2007205221ퟷ헟볲뷩:샮퓀퓆(1945ꆪ),쓐,쓏뺩얩튵듳톧뺭볃맜샭톧풺뷌쫚,늩쪿짺떼쪦;쾯쟬룟(1980ꆪ),쓐,훓즽횰튵벼쫵톧풺뺭볃쾵뷌쪦,맺볊쎳틗뷌퇐쫒훷죎ꆣ33
ꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡ쓏뺩얩튵듳톧톧놨(짧믡뿆톧냦)ꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡ뗚7뻭튻룶돉풱뗄럾컱쿻럑헟쳡릩럾컱,뿧뺳뗄쫇럾컱놾뻹퓶뎤싊퓚30%틔짏,2008쓪좫쟲죭볾췢냼붫듯짭,뛸늻짦벰뷰ꆢ짨놸뫍죋풱뗄틆뚯ꆣ떫쪵볊짏,2000틚쏀풪[4]ꆣ럾컱췢냼뗄랢냼짌캪볓잿맜샭,춨뎣탨튪퓚럾컱뗄4.럾컱췢냼쫐뎡룱뻖믹놾탎돉쿻럑뗘짨솢쿠펦뗄믺릹뫍엉튻뚨뗄죋풱,늢쳡릩럾컱췢냼뗄랢냼랽훷튪쫇랢듯맺볒,쯻쏇쫇쏀뇘튪뗄짨놸,벴춨맽쒣쪽3(짌튵듦퓚)뫍쒣쪽4맺ꆢ펢맺ꆢ얷쏋ꆢ죕놾ꆢ냄듳샻퇇ꆢ낮뛻삼ꆣ럾컱췢냼(ퟔ좻죋틆뚯)살쪵쿖ꆣ틲듋,랢햹럾컱췢냼뮹쓜뗄돐뷓랽내뺺헹솦뗄잿죵럖죽룶닣듎:폅쿈돐뷓랽듙뷸맺췢횱뷓춶ꆣ캪볓쓃듳ꆢ펡뛈ꆢ낮뛻삼ꆢ뛭싞쮹ꆢ럆싉뇶;뗚뛾돐뷓4.듙뷸벼쫵뷸늽랽캪냄듳샻퇇ꆢ탂컷삼ꆢ훐맺ꆢ십삼컷퇇ꆢ쒫컷룧ꆢ컷퓚샫낶럾컱췢냼훐,랢듯맺볒췹췹쫇랢냼랽,냠퇀;뗚죽돐뷓랽캪훐뚫얷ꆢ펡뛈쓡컷퇇ꆢ틔즫쇐ꆢ랢햹훐맺볒퓲돤떱뷓냼뗄뷇즫ꆣ랢냼쿮쒿뛔랢듯첩맺ꆢ냍컷ꆢ낣벰ꆢ냍믹쮹첹ꆢ쓏럇ꆣ[4]맺볒살쮵,뿉쓜쫇벼쫵몬솿뷏뗍뗄럾컱,떫뛔랢햹5.럾컱췢냼뗄맄샸뫍쿞훆훐맺볒살쮵뿉쓜쫇튻훖쿈뷸뗄럾컱벼쫵,춨맽돐뷓쯦ퟅ럾컱췢냼뗄뿬쯙랢햹,췢냼뗄쿠맘랽돶쿖럾컱췢냼,뿉틔톧쾰뫍헆컕쿈뷸뗄럾컱벼쫵뫍맜샭쇋솽훖뮥쿠뛔솢뗄죏쪶뫍헾닟ꆣ튻랽쏦,럾컱췢냼뺭퇩,듙뷸럾컱튵벼쫵뷸늽ꆣ듋췢,럾컱췢냼뗄랢뗄훷튪랢냼랽쏀맺죏캪,럾컱췢냼쪹쏀맺쪧좥듳솿햹,듸뚯맺췢횱뷓춶뫍죋풱붻췹,춨맽벼쫵췢틧,뻍튵믺믡,떣폇뢻풣맺볒냑늿럖럾컱췢냼룸맺췢믡춬퇹쓜췆뚯뚫뗀맺뗄벼쫵뷸늽ꆣ뛔뢻풣맺볒뗄샍뚯헟뗄쫕죫닺짺늻샻펰쿬,뫴폵냑뛾ꆢ맺볊럾컱췢냼랢햹쟷쫆폫쳘뗣펡뛈헢퇹뗄랢햹훐맺볒업돽퓚헾뢮럾컱닉릺횮췢,뮹잲퓰쓇킩쪵탐럾컱췢냼뗄릫쮾,늢탋웰튻막솢램쿞훆럾컱췢냼뗄샋뎱ꆣ헢훖쟩뿶퓚얷훞맺볒춬퇹1.맺볊횱뷓춶듓훆퓬튵쿲럾컱튵듦퓚ꆣ2003쓪뗗틔살,퓚쏀맺27룶훝틑뺭돶쿖5220쫀볍90쓪듺틔살,탂벼쫵룯쏼늻뛏짮죫,룶쿠맘램낸살쿞훆쏀맺릫쮾붫쿠맘럾컱췢냼떽웤룟탂벼쫵닺튵탋웰,벼쫵쏜벯탍닺튵뫍럾컱튵탎돉쯼맺볒,짵훁쳡돶튪냑펡뛈듓럾컱췢냼돐뷓랽훐업뻞듳뗄쫐뎡탨쟳,맺볊횱뷓춶뗄훘뗣뾪쪼평훆퓬돽돶좥,늢틽랢쇋쏀맺맺쓚폐맘럾컱췢냼폫뻍튵믺튵쿲럾컱튵ꆣ뻝ꆶ2004쓪쫀뷧춶놨룦ꆷ쇏,믡쇷쪧컊쳢뗄듳헹싛ꆣ쇭튻랽쏦,럾컱췢냼뗄훷튪2001ꆪ2002쓪볤,럾컱튵햼FDI쇷죫ퟜ솿뗄죽럖돐뷓랽펡뛈뗈랢햹훐맺볒퓲죏캪,럾컱췢냼쫇맺볊횮뛾,풼5000틚쏀풪;뛸퓚1989ꆪ1991쓪볤뷶햼럖릤뗄짮뮯,뛔떱쫂쮫랽뚼폐뫃뒦,쿞훆럾컱췢냼44%;럾컱튵퓚쫀뷧FDI듦솿훐뗄뇈훘평70쓪듺캥놳ퟔ평쎳틗풭퓲,늢뾪쪼탐뚯웰살,튪쟳퓚WTO돵웚뗄쯄럖횮튻ꆢ90쓪듺뗄늻떽튻냫,퓶볓떽2002럾컱쎳틗첸에훐쳖싛럾컱췢냼컊쳢,틔듋췆뚯럾컱쓪뗄60%,풼4췲틚쏀풪[3]ꆣ헢뇭쏷럾컱튵틑뺭쿮쒿췢냼뗄랢햹ꆣ훷헅쎳틗ퟔ평뮯뗄WTO뻍럾좡듺훆퓬튵,돉캪맺볊횱뷓춶뗄훷튪쇬폲ꆣ컱췢냼뛔랢듯맺볒뻍튵뗄펰쿬뗄믹놾첬뛈쫇,럾컱2췢냼뛔랢듯맺볒뻍튵뗄뢺쏦펰쿬캢킡ꆣ뻝춳볆,.샫낶럾컱췢냼볓쯙랢햹맺볊횱뷓춶훷튪쇬폲쿲럾컱튵,췆뚯쇋샫1999ꆪ2002쏀맺틑뺭췢냼돶좥뗄릤ퟷ믺믡쎿쓪폐낶럾컱췢냼뗄볓쯙랢햹ꆣ10췲룶,퓚쯦뫳뗄10쓪샯,쎿쓪ퟮ뛠췢냼돶좥뗄2000ꆪ2003쓪럾컱췢냼훐뗄탅쾢벼쫵췢냼뫍짌컱쇷돌췢냼뗄돶뿚샛볆퓶릤ퟷ믺믡쫇췲룶[5]ꆣ뛸룹뻝쏀맺샍릤춳볆뻖뎤뗄춳볆,2002쓪쏀맺폫탅쾢닺튵폐맘뗄뻍튵룚캻31%,풶풶뎬맽춬웚럾컱쎳틗21%뫍믵컯쎳틗16%뗄퓶뎤쯙뛈[3]ꆣ뻝ꆶ2004쓪쫀뷧춶놨룦폐1700췲룶,캴살췢쇷뗄뻍튵룚캻횻햼ퟜ뻍튵룚:쿲럾컱튵ꆷ맀볆캻뗄늻떽%ꆣ얷훞뗄쟩뿶튲듳훂죧듋[5]ꆣ,캴살벸쓪쫀뷧럾컱췢냼붫틔30ꆪ40%뗄쯙뛈퓶뎤,2007쓪좫쟲럾컱췢냼ퟜ뛮붫듯췲틚쏀풪[3\ꆽꆣ쯄ꆢ컒맺돐뷓럾컱췢냼뗄쿖3.죭볾췢냼쫇ퟮ듳죈뗣ힴ벰폅쇓쫆럖컶샫낶럾컱췢냼훐죭볾췢냼쫇죈뗣,2004쓪좫쟲죭볾췢냼쫐뎡듯1300틚쏀풪,웤훐샫낶췢냼풼1.쿖ힴ햼80%ꆣ뻝GARTNER풤닢캴살벸쓪죭볾췢냼쓪ퟜ뗄살쮵,컒맺럾컱췢냼웰늽쯤췭,떫랢햹뷏34
뗚3웚ꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡ샮퓀퓆,쾯쟬룟:맺볊럾컱췢냼쟷쫆폫컒맺럾컱췢냼뗄랢햹ꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡ뿬,퓚럾컱췢냼돐뷓맺훐뒦폚뗚뛾닣듎ꆣ컒맺럾컱냼쫕죫뷶6270췲쏀풪[6]ꆣ췢냼쿠뛔폚훆퓬튵췢냼웰늽뷏췭,폫펡뛈뗈돐뷓럾(3)욷없횪쏻뛈뗍ꆣ컒맺죭볾웳튵훷튪쏦쿲컱췢냼뷏퓧뗄맺볒뇈퓲췭쇋쪮쓪ꆣ럾컱췢냼웰늽죕놾쫐뎡,ퟜ쳥짏뒦폚뗍돉놾뺺헹뷗뛎,뮹쎻폐떽폚짏쫀볍쒩놾쫀볍돵,뛌뛌벸쓪랢햹뫜뿬,웤훐죭틀뾿욷없잮뗄뷗뛎ꆣ죭볾췢냼훷튪쫐뎡뗄얷쏀볾췢냼퓶뎤ퟮ뿬ꆣ뻝춳볆,2000ꆪ2003쓪컒맺죭맺볒뛔컒맺죭볾췢냼웳튵좱랦쇋뷢,튲뫜짙폐컒맺볾췢냼쓪퓶뎤싊욽뻹룟듯70%ꆣ룹뻝주뗏맋컊뗄웳튵믱뗃돐뷓죭볾췢냼쯹탨뗄룟벶맺볊훊죏횤ꆣ퇐뺿놨룦,2001쓪컒맺죭볾췢냼럾컱뗄쫐뎡맦쒣횻폐틚쏀풪,2005쓪틑뎬맽9틚쏀풪,쓪퓶쯙컥ꆢ랢햹컒맺럾컱췢냼뗄뛔닟폫붨틩캪40%ꆣ죭볾췢냼훷튪쫐뎡쫇죕놾뫍얷쏀,죕ꆢ쏀ꆢ얷뗄햼뇈럖뇰캪60%ꆢ15%뫍10%[6]ꆣ죭볾췢컒맺헾뢮쟥돾뗘죏쪶떽듳솦돐뷓샫낶럾컱췢냼믹뗘훷튪벯훐퓚놱뺩ꆢ짏몣뫍듳솬뗈뗘ꆣ쿂쏦틔냼,뛔훐맺뺭볃뿉돖탸랢햹뗄훘튪틢틥,2006쓪3죭볾췢냼캪샽,틔펡뛈캪닎헕쾵,럖컶컒맺돐뷓샫퓂릫늼쪵쪩뗄컒맺ꆶ맺쏱뺭볃뫍짧믡랢햹뗚쪮튻낶럾컱췢냼뗄폅쫆뫍쇓쫆ꆣ룶컥쓪맦뮮룙튪ꆷ횸돶,튪ꆰ볓뿬뇤뛔췢쎳틗퓶2뎤랽쪽,ꆭꆭ붨짨죴룉럾컱튵췢냼믹뗘,폐탲돐뷓.폅쫆맺볊럾컱튵틆ꆱꆣ캪실쪵헢튻햽싔릹쿫,짌컱늿(1)폕죋뗄뺭볃뮷뺳ꆣ뷼30쓪뗄룄룯뾪럅,쪹컒맺뺭볃룟쯙퓶뎤,GD뻶뚨쪵쪩럾컱췢냼ꆰ잧냙쪮릤돌ꆱ,벴퓚ꆰ쪮튻컥ꆱP쓪뻹퓶뎤싊뛠쓪놣돖퓚9%틔짏ꆣ뺭볃뗄룟쯙퓶뎤웚볤,퓚좫맺붨짨10룶뻟폐튻뚨맺볊뺺헹솦뗄럾,쪹13틚죋쏱뗄짺믮쮮욽벫듳쳡룟,탎돉뻞듳뗄맺쓚쫐뎡탨쟳ꆣ짺믮컱췢냼믹뗘돇쫐,췆뚯100볒쫀뷧훸쏻뿧맺릫쮾붫훊솿뗄룄짆웤튻뚨맦쒣뗄럾컱췢냼튵컱틆떽컒맺,엠폽,쳡룟쇋죋솦놾뗄훊솿,좫맺펵폐1000볒좡뗃맺볊훊뗄듳훐탍럾컱췢냼웳튵,뒴160췲쓪쟡죭볾튵죋닅,16췲쓪쟡릤돌쪦,뗧쓔뇏튵짺쎿쓪탂퓶20췲죋ꆣ퓬폐샻쳵볾,좫랽캻돐뷓샫낶럾컱췢냼튵컱,늻뛏쳡짽럾컱볛횵,쪵쿖2010쓪럾컱췢냼돶뿚뛮퓚(2)뗍솮뗄샍뚯돉놾ꆣ틔짏몣쫐캪샽,죭볾릤돌쪦퓂킽캪500쏀풪,펡뛈캪700쏀풪,쏀맺캪2005쓪뗄믹뒡짏랭솽랬[7]ꆣ캧죆헢튻햽싔쒿뇪,쳡돶랢햹컒맺럾컱췢냼뗄헾닟붨틩ꆣ4000쏀풪,볓짏뷏뗍뗄맜샭럑폃,췢냼뿉뷚쪡랢냼랽풼60%뗄돉놾ꆣ1.뇤맛쓮(3)쿈뷸뗄믹뒡짨쪩ꆣ뗧뮰웕벰싊ꆢ뮥솪췸폃컒맺럾컱췢냼쓋훁헻룶럾컱튵랢햹쿠뛔훍뫳뮧ꆢ뿭듸ꆢ짏췸뗧쓔틔벰IT쿻럑뇈펡뛈룟5놶뛠ꆣ뗄튻룶훘튪풭틲쫇,쫜뒫춳볛횵맛쓮펰쿬,죏캪볛(4)훚뛠뗄췢맺춶웳튵ꆣ좫쟲ퟮ듳뗄500횵닺짺폚짺닺맽돌,쇷춨뗈럾컱횻쫇쪵쿖볛횵뗄쫖잿뿧맺릫쮾훐폐풼450볒틑뺭뷸죫컒맺,쫇돐뷓샫뛎ꆣ춻돶뇭쿖캪훘쫓훆퓬튵,뫶쫓럾컱튵ꆣ뷡맻쫇낶죭볾췢냼뗄훘튪퓘쳥ꆣ펮뗃쇋ꆰ쫀뷧릤뎧ꆱ뗄쏀폾,좴냑ꆰ쫀뷧냬릫쫒ꆱ놦3ퟹ죃룸쇋펡뛈ꆣ랢햹럾컱췢냼,헱탋럾컱튵쫗쿈튪.쇓쫆뇤맛쓮,틔훆퓬튵뗄뺢춷살랢햹럾컱췢냼,냑(1)룟훊솿뗄죭볾죋닅늻ퟣꆣ컒맺웕춨죭볾죋닅쫽솿돤ퟣ,떫폫틔펢폯캪쒸폯뗄펡뛈쿠뇈펢폯헐짌틽뗄훘뗣듓훆퓬튵쿲럾컱튵,뮨듳솦웸랢쮮욽쏷쿔욫뗍,헢뛔뾪랢얷쏀쫐뎡뗄펢컄죭볾쪮럖햹컒맺럾컱췢냼쫂튵,춨맽돐뷓랢듯맺볒뗄럾컱췢늻샻ꆣ듋췢냼튵컱,쳡룟컒맺럾컱튵헻쳥랢햹쮮욽ꆣ웳튵튪,뛔컷랽짌튵샭쓮좱랦쇋뷢,폈웤쫇좱짙뻟놸좫쟲퇛맢뫍쇬떼돐뷓듳탍죭볾췢냼뗄벼쫵뇤뺭펪샭쓮,뺭펪튵컱튪듓ꆰ킡뛸좫ꆱ쿲ꆰ듳뛸췅뛓쯹탨뗄맜샭쓜솦뗄짌튵맜샭쓜솦뗄룟쯘훊죭뺫ꆱ,늻튪ퟔ벺쓜ퟶ뗄뚼평ퟔ벺ퟶ,뛸튪ퟶퟔ벺ퟮ볾죋닅ꆣ뫃뗄ꆣ퓚튵럖릤뗄믹뒡짏,믽벫닎폫맺볊맺쓚뫏ퟷ,쿲춬탐톧쾰ퟮ탂뗄럾컱샭쓮뫍쿈뷸뗄맜샭뺭(2)죭볾웳튵맦쒣킡ꆣ컒맺죭볾췢냼릫쮾풱릤맦쒣욫킡,듳뛠캪벸냙죋ꆣ뛸펡뛈틑뺭돉캪폐쫽퇩,쳡룟웳튵뗄뺺헹솦ꆣ볒맽췲죋뗄췢냼릫쮾2.엠퇸죋닅,쓪펪튵뛮뎬틚쏀풪뗄웳튵폐벸쪮볒,폐솽볒쓪돶뿚뎬20틚쏀풪뗄뻞탍죭볾벯럾컱튵볈쫇샍뚯쏜벯탍,룼쫇훇솦쏜벯탍닺췅,뛸컒맺ퟮ듳췢냼웳튵뚫죭벯췅2005쓪샫낶췢튵,쓜럱돐뷓샫낶럾컱췢냼ퟮ훷튪뗄뻶뚨틲쯘쫇죋35
ꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡ쓏뺩얩튵듳톧톧놨(짧믡뿆톧냦)ꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡꆡ뗚7뻭솦놾뗄뗄훊솿ꆣ헢쫇평럾컱뗄탔훊뫍럾컱췢냼쪾컒맺죭볾췢냼뗄탎쿳;튪틔룟훊솿뗄럾컱췢냼쫷닺튵,쳘뇰쫇죭볾췢냼뗄쳘헷쯹뻶뚨뗄ꆣ쯤좻컒맺솢컒맺욷없뗄탎쿳;튪퇏룱놣뮤횪쪶닺좨,캬뮤컒뷓쫜맽룟뗈뷌폽뗄죋솦풴럡뢻,펵폐죭볾튵죋맺죭볾욷없뗄탎쿳ꆣ닅160췲,떫뻟폐듓쫂죭볾췢냼튵컱쓜솦뗄죋닅?랦ꆣ볓뿬죭볾췢냼죋닅뗄엠퇸쫇떱컱횮벱ꆣ쫗쿈닎뾼컄쿗:,룟뗈풺킣볆쯣믺튵튪헫뛔죭볾췢냼죋닅뗄탨튪,[1]횣뒺쾼,맺볊럾컱췢냼폫컒맺럾컱쎳틗랢햹[J].뛔췢뗷헻뿎돌짨훃,룼탂뷌톧쓚죝,룄룯뷌톧랽램,볓잿쎳틗쪵컱,2006(11):70-73.쪵볹뮷뷚,폫죭볾췢냼릫쮾킭ퟷ붨솢죭볾췢냼쪵통[2]헅몺쇖,뗈.뺭쎳뺺헹탂쇬폲ꆪꆪꆪ럾컱쎳틗ퟜ킭뚨폫맺믹뗘볊럾컱쎳틗.놱뺩:훐맺뺭볃돶냦짧,1997:113-114.,쳡룟톧짺뗄펢폯쮮욽뫍죭볾훆ퟷ쓜솦ꆣ죭볾췢냼웳튵펦쮫맜웫쿂,춨맽몣쓚췢헐울뫍웳튵풱릤[3]헔.펡뛈랢햹럾컱췢냼쒣쪽첽쳖[J].떱듺퇇첫,2007엠통(3):39-43.,볓쯙엠퇸룟쯘훊ꆢ룟벼쓜뗄죭볾췢냼죋닅ꆣ[4]뮪뗂퇇.돐뷓뿧맺릫쮾럾컱췢냼ꆡ볓쯙컒맺쿖듺럾컱3.욷없붨짨튵랢햹[J].뺭볃컊쳢첽쯷,2007(3):84-86.췘햹샫낶럾컱췢냼쫐뎡,ퟮ듳뗄헏낭쫇욷없[5]뇋뗃죸즪삼.WTO뗄캴살[J].췲춦,틫.WTO뺭볃,욷없늻쿬떼뾯,2005(6):20-23.,욷없늻펲,뻍늻쓜펮뗃뿍짌뗄힢틢뫍탅죎ꆣퟷ캪쫀뷧ퟮ듳뗄죭볾췢냼돐뷓맺,펡뛈쫇뗚튻[6]짌컱늿럾컱쎳틗쮾.ꆰ냼듲쳬쿂ꆱ[J].WTO뺭볃떼뾯,룶틔맺볒캪떥캻쫷솢욷없탎쿳뗄뷓냼랽2006(11):19-21.,웤뛀쳘뗄폅쫆캪펡뛈퓚맺볊췢냼쫐뎡좷솢쇋뗘캻ꆣ틔맺볒[7]짌컱늿췢쮾.ꆰ잧냙쪮릤돌ꆱ듲퓬ꆰ훐맺럾컱ꆱ욷없캪떥캻쫷솢췢냼욷없쫇떱뷱맺볊럾컱췢냼뗄듳쟷[J].WTO뺭볃떼뾯,2006(11):24.[8]샮훙훜.랢햹럾컱췢냼헾뢮펦룃ퟶ쪲쎴?[J].WTO뺭쫆ꆣ튪룸몣췢뿍뮧튻룶솼뫃뗄탎쿳,쫗쿈뇘탫퓚몣볃떼뾯,2006(11):31-33.췢쫐뎡탻뒫훐쫷솢컒맺춳튻욷없,탻뒫컒맺뗄럾컱(퓰죎뇠벭ꆡ쯎톩량)췢냼훊솿ꆣ튪춨맽룷훖믡틩ꆢ믡햹뗈뎡뫏탻뒫ꆢ햹Onserviceoutsourcing:internationaltrendanddomesticdevelopmentLIY2ueΟ1yun,XIQingΟgao(,NanjingAgriculturalUniversity,Nanjing210095,China;,ZhongshanVocationalTechnicalCollege,Nanjing210049,China)Abstract:,,,Chinaboastssomesuperioritysuchasagoodinvestmentenvironment,alowcostoflaborandsoon,buthassomeinferioritysuchasthehighgradesoftwaretalentedpersoninsufficiency,asmallscaleofthesoftwareenterprise,,wemustrevolutionizetheconception,:serviceoutsourcing,software,talentedpersonneltraining,domesticbrand36
