John Ng
Accommodate
When we work together, conflicts will arise, we accommodate by:
Focusing on supra-ordinate goals
Knowing person’s passion & competence
Recommitting ourselves to core values of organization
Determining whether issue is worth fighting over
Adjusting expectations: Realize habits and lifestyles are
hard to change
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Ways To Deal With Personality Differences
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Affirm
Ability to recognize and
affirm worth of individuals &
their contributions and
manage their weaknesses
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Ways To Deal With Personality Differences
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Affirm
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Ways To Deal With Personality Differences
Healthy relationships characterized by positive
strokes: pH 5:1 Relational Principle
Affirmation is counter-culture
tendency to focus on what’s not achieved
less verbal & expressive society
fear of losing out
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Affirm
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Ways To Deal With Personality Differences
“Great managers tend to build upon people’s strengths and
make their weaknesses irrelevant.”
Peter Drucker
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Affirm
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Ways To Deal With Personality Differences
“Unfortunately many benchmarking efforts focus only on ‘what they do right’…
Not enough emphasis is placed on the mistakes that were made and
how people learned from these mistakes.”
- Marshall Goldsmith
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Applaud
Ability to share in the
joy of success and
sorrow of failure together
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Ways To Deal With Personality Differences
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Applaud
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Ways To Deal With Personality Differences
Applaud involves:
Lending credibility,
Helping people succeed
Developing people to fullest potential
Refuse to allow negatives to hinder growth
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Applaud
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Ways To Deal With Personality Differences
There is a lot of celebration in success and support in times of failures.
Today, we see people becoming
jealous of success, sabotaging success,
suppressing development &
rejoicing in our failures.
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Applaud
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Ways To Deal With Personality Differences
Sharing in failures is critical:
Critical moments in leadership
“Misery loves miserable company”
Engender trust in times of failures
Avoid the “blame game”
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Acknowledge
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Accept
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Accommodate
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Affirm
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Applaud
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MANAGING
DIFFERENCES
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Ways To Deal With Personality Differences
© Meta HR & Communication
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