౦Б۽ቔၛಫ3୍ֻ8௹.,IJBRARYANDINF()હᇹ3ఒြ֥ྐ༏ླაקᇅ߄ྐ༏ڛༀᅦթߛౢ(ഈݚࢌ๙ն࿐ܵ࿐ჽഈݚ2ၛಫ52)qᅋေxՖఒြ֥࢘؇ധೆٳ༅ఒြ֥ྐ༏ླ,ᆷԛఒြྐ༏ڛༀຓЇ൞ն൝෮,๙ݖທ-divldua]܄ඳྐ༏ڛༀ֥Ӯۿσ২,ฐษ܄܋౦Бࠏܒູఒြิ܂קᇅ߄a۱ྟ߄ྐ༏ڛༀ֥ॖྛٚൔb}ܱՍ]ྐ༏ླࣩᆚ౦БຓЇ[ٳোݼxG252Enteႆriselr़onmჾቛonDerϫmdsandtheCustoᇜၛnglਾronರႼonserdceZhangCରuHtlangPeiqng(Marlࢡᗲnlen,,tScholShโlghaiJiaoTongUniversityShaJlghai)ಥAࡆࡳtxsThipaperanalyzesseentrpi11mrnllationddsindepth¥111theeangleofenterp,mansepointsouttllatinfotnaionservieeoutsoؽ.ing15aeotendellcymonAeraeftasestuࢧonlhdividualCOmPa-ע,thepaperdiseussesthefeasibilityforpublielibmriesandinteliઅnceinstitutionstoservieeentᔐᆞrnllationqKepஃnೂriഀrnnationdelllalldColllpetitiveintelliઅncebutsi~ᕫCustؽ21ᕫؓ౦БႨ֥࣮൞౦Б࿐ં࣮֥ᇗေਵߌ)֥ྐ༏bთᆭ၂b๙ݖؓ౦БႨࠣః౦Бླ֥࣮.,ॖ11၂Ϯߌྐ༏ၛູ໓ང౦Бࠏܒิ܂۽ቔ၇ऌ[nb1ఒြ൞౦.ᆟᇍمੰྐ༏b২ೂݓࡅ֥ᆟᇍ൙ࡱaᆟᇍБࠏܒ֥ᇗေႨbྐ༏൞ఒြᆞಒथҦބކܿٚᆌaمੰم֩b҂ࣇᆟکᇅק֥ӁြᆟҦa॓߃֥భิ,္൞ႵིܵބӮۿႏཧ֥Ќᆣ,طఒᆟҦaࣁವᆟҦaඥ൬ᆟҦaߌЌᆟҦaসದ൙ᆟြླေ֥ྐ༏؟ඔᄏҟႿ܄षؿྛ֥ԛϱᇏbഠҦaഠ߶ЌᅰᆟҦ֩߶ؓఒြӁളᇗն႕ཙ,طᆟ߶܄܋౦БࠏܒႚႵऍն֥ྐ༏ሧჷ,ၛФᇍ֕ބफ൙Ԋ္߶۳ఒြӁളᇗն႕ཙb֥ࢤ൳ྐ༏Ұ࿘ڛༀູᇶ,ྐ༏ሧჷބྐ༏ڛༀህ.ࣜ࠶ྐ༏b২ೂ০ੱa๙ᅮੱaॖᆦ൬ದြದჴ֥మ৯ીႵ֤֞ԉٳؿߨbЧ໓൫ᄝٳ༅֥эaᆣಊ൧ӆᆷඔa၂Ϯഅြᇛ௹֩bԩႿࣜ࠶ఒြྐ༏ླ֥ࠎԤഈ,๙ݖ၂۱σ২,ฐษ܄܋කބࣜ࠶ᄹӉߌᇏ֥ఒြ߶۴ऌᆃུྐ༏Ґ౼౦Бࠏܒູఒြิ܂۱ྟ߄ྐ༏ຓЇڛༀ֥ॖྛ҂֥ؿᅚҦbٚൔb.ഠ߶ྐ༏bఒြсྶൡႋഠ߶ࡎᆴܴaڄa໊aളࠃٚൔ֥э߄,ѩᄝэ߄ᇏሂᇾഅࠏb1ఒြ֥ྐ༏ླ.ඌྐ༏bૌԩᄝ၂۱॓࿐ඌۚؿᅚ֥ൈս,ඌਵ༵֥ఒြऎႵ۷఼֥ࣩᆚ৯bྍఒြླေ֥ྐ༏টሱఒြଽ҆ބຓ҆ߌ,ᆃඌॖջটӁ۷ྍߐս,ളӁഡСބളӁ۽ૌᆺษંটሱఒြຓ҆ߌ(၂ϮߌބऎุၜԷྍ,֝ᇁఒြܵٚൔaႏཧٚൔaؿٚൔ֩൬۠ರ௹:2(Xj2၂ۥዶ၂1
౦Б۽ቔ2โ3୍ֻ8௹..82uX)3֥ڿэbඌྐ༏ၹՎॖٳູაӁႵܱ֥ඌྐඣaᅞඌծീ֩֩bࣩᆚؓ൭ྐ༏ॖၛ҆ٳֹ༏aაളӁݖӱႵܱ֥ඌྐ༏ބაܵཧ൲֩ٚՖ܄षԛϱ(Їওሰԛϱa৳ຩ)ഈࠆ֤bൔႵܱ֥ඌྐ༏b.ᆟکࠏܒაഠ߶ุྐ༏bᆟکቔູഠ߶.ሱಖᄙݝaߌЌ֩ྐ༏bఒြ܂ႋഅࠎԤഡീ֥ิ܂ᆀބࣜ࠶ᄎྛᇇ֥ົᆀ,๙ݖ෮ᄝֹؿളֹ֥ᆑaڄaޠඣ֩ሱಖᄙݝ߶႕ཙఒمੰ൭؍aྛᆟ൭؍aࣜ࠶൭؍ט॥ఒြ֥ྛູ,ᆟြ֥܂ႋҐܓ,طӁཧ൲ֹ֥ሱಖᄙݝ߶႕ཙک֥ቔႨཋᇅਔఒြܵᆀथҦ֥࿊ᄴٓຶ,ܤग़ಕุ֥ܓઙ৯bൈ္۳ޓ؟ఒြิ܂ਔྍ֥ࠏ߶bఒြथ҂ିޭ൪.12ऎุߌྐ༏۲ࠩᆟکԛ֥ٚᆌᆟҦծീb҂֥ఒြദԩ҂֥ऎุߌbؓն؟ඔఒఒြ๙ݖ࣮ຓ҆ߌྐ༏࿙ᅳؿᅚࠏმѩ႒ြটඪ,܂ႋഅaܤग़aࣩᆚᆀaᆟکࠏܒބఃཌྷܱࢤ۲ᇕ็ᅞ,๙ݖٳ༅ଽ҆ྐ༏ᅳԛሱദ֥Ⴊ൝აਜ൝,ၛьቓԛᆞಒथҦ,ഠ߶ุ൞ؓఒြႵᇗေ႕ཙ֥ຓ҆ߌၹbᇅקaטᆜఒြ֥ᅞᅞऎุߌྐ༏ॖၛٳູ܂ႋྐ༏aܤग़ླྐ༏aࣩඌ,ଔᄝ൧ӆࣩᆚᇏԩႿ҂ϧᆭֹbᆚؓ൭ྐ༏aᆟکࠏܒაഠ߶ุྐ༏bૼಒఒြྐ༏ླ֥ଢ֥൞ູਔฐ෬ೂޅ۷ݺ.܂ႋྐ༏bఒြӻ࿃໗קֹᄎྛ,ླေՖֹູఒြิ܂ྐ༏ڛༀbᆃٚ૫ૅݓIndivdual܄ຓࢸࠆ֤ჰҋਘaഡСaିჷ৯aದჴaඌaྐ༏aඳิ܂ਔॖ܂ࢹ֥ࣜဒbሧࣁ֩bູఒြิ܂ჰҋਘഡС֥Ӂᇅᄯഅࠇࣜཧഅaิ܂ඌࠇྐ༏ڛༀၛࠣఃླྀቔڛༀ֥ڛ2σ২࣮[,1ༀഅaิ܂ሧࣁᆦӻ֥ၿྛࠇܢתaิ܂স৯֥ದҌ൧ӆ֩܋ཟఒြิ܂ളӁࣜႏ෮ླေ֥ሧIndivdual܄ඳ໊Ⴟૅݓઔᇭೖᇜ֥Ϥਲؘ,ჷখbఒြܵᆀ࿙ၛ࣐ॖି֥֮ӮЧটЌᆣ෮ᇶေູग़ิ܂ࡧБaྐ༏Ұ࿘֩ڛༀ,ग़Їওླದ֥ӻ࿃໗ק܂ႋb෮ླದ֥҂ॖࠆ֤aaચड़༌aဝaٙ֩۲ᇕ҂ো֥܄ඳbૄ༂aᇉਈொҵaࡎ۬ഈᅨन߶ؓఒြᄯӮ҂০႕ཙb၂۱ग़֥ླ൞ห൹֥a҂؎э߄֥,Indivjdualྍ֥ؿᅚ൝൞ఒြ༐ຬაູඔ҂؟֥ჰҋਘࠣഡ൬ࠢग़ླေ֥ྐ༏ѩࠣൈ๙ݖԮᆇaሰႯࡱa࠹С܂ႋഅࡹ৫Ӊ௹໗ק֥ކቔࠄϴܱ༢,ఒြॖၛෘࠏᄝཌڛༀ֩ٚൔԮෂ۳ग़bᆜކ০Ⴈކቔఒြ֥ሧჷ,Ϝֆ۱ఒြᆭࡗ֥ࣩᆚIndividual܄ඳ֥ቓم൞,ᄝग़దרڛༀކэӮᆜ۱܂ႋ৽ᆭࡗ֥ࣩᆚbᆃဢఒြࣼླေ۴ऌު,༵ஊ၂ြༀࣜಀ۞ౢԣग़֥ྐ༏ླ,܂ႋഅ֥ൌ৯(ሧӁaܵaದҌaᆩ്aႏཧ֩ٚ૫)ಖުϜग़֥ླൻದ܄ඳ֥SMART༢(၂۱໓ބіགྷြࠛ(ӁᇉਈaӁࡎ۬aࢌࠊൈࡗaڛༀඣЧԩބҰ࿘֥࠹ෘࠏܵ༢b)SMART༢ૄaކቔ؇֩ٚ૫)টሸކࡎބ࿊ᄴ܂ႋഅbሹ฿ିՖ᳒ಫ؟۱ྐ༏ჷᇏࠆ֤.12ຣ่ྐ༏,Ֆᇏᆭ,ఒြေམࠆ֤ԉٳ֥܂ႋྐ༏,ࣼсྶૡ్ܱᇿೱ࿊ԛቋॖିડቀग़ླ֥ྐ༏ѩοग़࿊ᄴ֥܂ႋഅބఒြҐܓ൧ӆ֥܂ႋྙ൝a҂ಒקྟࠣॖٚൔෂղग़bૄᇛ,Individual܄ඳ๙ݖԮᆇࠇ࠹ିู֥ս܂ႋٚൔbෘࠏຩ౨ྍग़ࡎః෮ิ܂֥ૄ၂่ྐ༏,ѩ.ܤग़ླྐ༏bડቀܤग़ླ൞ఒြࣜႏϜग़֥ࡎࢲݔᄜൻದ֞SMART༢ᇏࡆၛٳࠃ֥ଢ֥ބఒြթᄝ֥భิbఒြᆺႵૡ్ܱᇿ༅bषൈ,؟ඔग़ؿགྷᆺႵ4D%֞6O%֥ྐ༏ଢѓ൧ӆགྷႵܤग़ބమᄝܤग़ླ֥э߄,҂؎טҵ҂؟ཌྷܱࠇޓཌྷܱ,ඹ۱ྒ௹ၛުॖၛղ֞ᆜః൧ӆҦބӁҦ,Ҍିડቀܤग़֥ླbso%֞9O%bՎު,Indivdual܄ඳࡨഒಞग़ࡎ.ࣩᆚؓ൭ྐ༏bദԩࣩᆚߌᇏ֥ఒြс֥ੱ,္ࠎЧഈିൡႋग़э߄֥ླb-Individྶࠣൈᅧࣩᆚؓ൭֥ྛູѩൈख़ሙСቔԛّႋbual܄ඳགྷႵ3ຣჅग़,ग़Ќӻੱᄝ85%֞ෆࠢaᆜaิ܂ࣩᆚؓ൭֥ྐ༏൞ྐ༏ڛༀ֥ᇗ9O%bׄbࣩᆚؓ൭ྐ༏Їওࣩᆚؓ൭֥ਵ֝ҪaቆᆮࢲIndividual܄ඳ֥ӮۿᆭԩᄝႿ০Ⴈఃᄝྐ༏ܒaሧЧሑঃaఒြܿଆaᅞٚᆌa܄ᇙྙའaࣜႏჷބྐ༏Ұ࿘ഈ֥ህӉ,Ֆٗয֥ྐ༏ݚလᇏ็࿊หׄaଢѓ൧ӆaӁྟିaඌหӉaളӁٚൔaܵग़ླေ֥ྐ༏,ิ܂קᇅ߄֥ྐ༏ڛༀ,ࢫസग़
ዏБ۽ቔၛಫ3୍ֻ8௹IJBRARYANDINFORMATI()NSERV~C,EN.,O82uX)3ᄝྐ༏ࠆ౼ഈ֥ሧބൈࡗbIndivdual܄ඳඔਈ֡bॖ༵ิ܂ӈܿྐ༏ෆࠢa෬aҰ࿘ڛༀ,ᄜิॖܴ֥ग़ಕႵ০Ⴟԉٳ০Ⴈྐ༏ሧჷ,ൌགྷܿଆ܂ྐ༏ٳ༅aؓҦࡹၰ֩ۚҪՑڛༀbིၭbఒြྐ༏ླٳ༅ؓྐ༏Ӂิԛਔଽಸေ,Indivdual܄ඳ֥σ২ิ܂ਔӮۿ֥ࣜဒb໓ང3౦Бࠏܒູఒြิ܂۱ྟ߄ྐ༏ڛༀ}6]ؓ౦Бࠏܒิ܂۱ྟ߄קᇅྐ༏ڛༀࣉྛਔԚ҄ฐษb֒ಖ,ݓఒြྐ༏ڛༀຓЇ֥൧ӆߎ҂Ӯඃ,ఒြࣜႏٚൔഈ֥ྍ൝൞ࠢᇏࣚ৯ႿሱദႵླေቓ࡛७֥൧ӆषؿa൧ӆტ۽ቔ,ህӉ֥ނྏਵთ,Ϝਬࡱ܂ႋaੀෂa۲ᇕህߎླေ҂؎ฐ෬ြༀ࿆ԮaஇԷࡹa՜ཧҦaग़ြڛༀ֩๙ݖຓЇটࢳथ,ᆃဢॖၛᄹ఼ఒြ֥ނܱ༢aڛༀٚൔaྐ༏Ӂ֥ᇉਈބڛༀܿٓ֩໙ྏࣩᆚ৯,ؓ൧ӆэ߄ቔԛّႋ,ൈ๙ݖ࿊ᄴีbਸ਼ຓ,ູఒြิ܂۱ྟ߄aקᇅ߄֥ຓЇڛༀ,ህြ߄֥܂ႋഅղ֞۷֥ۚڛༀඣbྐ༏ڛༀຓ܄܋౦Бࠏܒህြ۽ቔದჴ֥ᇉ္ႵրิЇ൞ն൝෮b૫ؓ൧ӆࣜ࠶֥ರၭӮඃބࡆದۚ,Ⴍః൞ิۚ۽ቔದჴ֥൧ӆၩ്aڛༀၩ്aࣩlWlDު૫ਢ֥็ᅞ,ݓఒြؓྐ༏౦Б༢֥ቔᆚၩ്aᇉਈၩ്bႨᄀটᄀᇗ൪,[4]ఒြࣩᆚ౦Б༢ၘӮູྍ֥ҕॉ໓ང:࣮ಣׄbႵུఒြෙಖഡႵܶa౦Б൩,҂ॖ1ޱૼ,ӧ࣑.॓࿐౦БႨࠣః౦Бླ֥ંฐିႚႵഠ߶܄܋౦Бࠏܒପဢپڶ֥ྐ༏ሧษ.౦Б۽ቔ,195(:3)23၂26ჷ2,္҂ऎСྐ༏ԩაڛༀ֥ህြದҌބഡСႪqૅrථֺٯcP.અџථᇷ,ߛ֩ၲ.ܵ࿐(ֻ4ϱ.)Кࣘ:൝bྐ༏ࠗᄹఒြࠆ֤Ⴕࡎᆴྐ༏֥؇ᄹࡆ,ᇏݓದն࿐ԛϱഠ,1ળ7..,ຓЇྐ༏ڛༀ൞ࢫസఒြࣜٮބൈࡗ֥ႵིϷمb3BJOSeRnenເnPexrലrs,MartllaRogersDoyouwanttokeႆyourcllsI0meؿղݓࡅ֥ൌၘᆣૼਔᆃ၂ׄbెforever?HarvaඳBusinesReview,lળ5۴ऌؓఒြྐ༏ෆࠢٚم֥טҰо,Б़ሧਘ(Mh၂Apml:,)103၂1124྆ྍᇝ,ଫ,ߛകఏ.(ЇওБ़ᄖᆽaᆟک໓ࡱa߶ၰሧਘaህ০Б֝aຩݓఒြྐ༏߄აࣩᆚ౦Б֥ഈྐ༏aህြඔऌ९a൭Ҩ୍aඌБۡ֩)൞ఒြൌטҰ(༯.)౦Б࿐Б,2(X)1(4:)434၂ਘ2ࠆ౼ྐ༏֥ᇶေ౻֡ᆭ၂,ః֥ྐ༏ࠆ౼ࣥߎ5ޅএᆒ.གྷսఒြࣩᆚაࣩᆚ౦Б֥षؿ০Ⴈ.౦Б࿐Ⴕؓ܂ႋഅaग़aࣩᆚؓ൭֥ൌֹטҰaקཟ۵ሶБ,2(X)l(2:)180၂1856ਾ႖.۱ྟ߄קᇅྐ༏ڛༀ࣮.ෆࠢ֩b܄܋౦Бࠏܒᄝཟఒြิ܂ק௹ڛ౦Б۽ቔ,2(X֗(8:ༀࠇህีڛༀൈ,ॖ༵ՖऎႵྐ༏ሧჷႪ൝aഡСႪ)13၂16൝aህြႪ൝֥܄षྐ༏౻֡ष,ᄜঔᅚ֞ః౻[ቔᆀࡥࢺ]ᅦթ,ଳ,1965୍ള,ۚࠩ۽ӱഽ,Ѱൖ࣮ള,ؿіં໓20؟bߛౢ,ଳ,1ࢡ6୍ള,࢝൱,Ѱൖ,Ѱൖള֝ഽ,ؿіં໓10؟bఓ൙Ч़ሱ2(Xቐ୍ఏࡼૄ௹်ᄹᇀ128်ުট۠ರၭᄹ؟,ૌۋܼ྆նቔᆀؓЧ़֥ࠒࠞᆦӻ,Ч़щࠠ҆ࡼ࣐ॹؓট۠ࣉྛԩ,Ⴈაڎ၂Ϯᄝ40฿ଽۡᆩቔᆀbট۠ༀ౨οೂ༯ඨࡏܒ:.1ᇏ໓ѓีaᇏ໓ቔᆀྠaᇏ໓ֆ໊ӫ(ѩݣӬ൧aႯᆟщa)ᇏ໓ᅋေ(1၂0150ሳa)ᇏ໓ܱՍaᇏ໓ٳোݼaႇ໓ѓีaႇ໓ቔᆀྠ(ݱეၻa)ႇ໓ֆ໊ӫ(ѩݣӬ൧a)ႇ໓໓ᅋ(2(X)Սၛଽa)ႇ໓ܱՍaᇏ໓ᆞ໓aҕॉ໓ངaቔᆀࡥࢺ(ݣྠaྟљaԛള୍aᆯӫaᆯༀaؿ໓ඔ)໓ଽі֥ᇅႋژކඌܿٓ,Ҭژݼaਈژݼބֆ໊ေౢԣaܿٓaѓሙbҕॉ໓ང۬ൔູ:௹़οቔᆀa໓ีa௹़a୍ज(௹a)ఏᇀ်,ህᇷοቔᆀa໓ีaԛϱֹaԛϱഠaԛϱ୍ԫԿѓᇿ;ೂҕॉ໓ང༢ၲᇷ(໓,)ႋѓᇿჰቔᆀݓљaჰቔᆀaၲᆀb༐ຬܼնቔᆀ۬οഈඍေࡏܒ໓۠,Ⴍః൞ҕॉ໓ང֥ᇷ҂ିႵಌཛ,ၛ૧ᇛᅼ,༂໓ᅣ֥ԩb౦Б۽ቔᄖᆽഠ
