MANUFACTURING TRAINING UNIT WCM Approach basic WCM 方法 – 基础
MANUFACTURING TRAINING UNIT 此模型的历史 Part 1 Genesis and 1950 1980 1986 1991-92 2005 2006 2007 2008 2009 development of WCM 发现生产率差异，in FIAT Group 2个试点工厂获FGA银奖，得初步成果：所有FGA工厂参与；FGA其他工TPM日本和欧美之间差 异达FPTPart 2 40% 通过第一个示Tychy（波兰）厂铜质奖，扩展到克莱、Mel全面扩展到斯勒，与其WCM overview model 范区域建立信fi（意大工厂马瑞利利）；依维柯参TIE供应商他WCM协会 and Loss & Waste WCM首次在美国心&开始运行 与 的其他公司应用：通用电气合作 Part 3 TQC；川崎北美等。KAIZEN 活动开始 在西方运用WCM management WCM 向FGA和第一铜质工集团扩展，始厂criteria overview JIT于2006年 Part 4 Audit 体系 and KAIZEN 译成WCM Association 英文 Part 5 KAIZEN（持续改善）WCM in FIAT Group 起源于丰田today 丰田生产体系 传播 书 书 重振 菲亚特 （菲亚特WCM TPS） of Taichi Ohno菲亚特菲亚特菲亚特集WCM协会：丰田生产体系（Shigeo Shingo转施恩伯发布了世改变世界的机器菲亚特走出危机换成英语，传播界级制造：简化(Womack/Jones) ；识别利用WCM汽车生集团的团&供应菲亚特集团TPS）发展 丰田思想 应用的经验模型建设菲亚特产体系FAPS 商的FAPS 和外部公司 ‘精益思想’ 汽车生产体系 启动 (Womack/ Jones) 2 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 框架 Part 1 Genesis and development of WCM in FIAT Group Part 2 WCM overview model and Loss & Waste 1 2 3 4 工作场所体系 质量体系 维护体系Part 3 物流体系 WCM management criteria overview 零浪费 零缺陷 零故障 零库存 Part 4 Audit 体系 and WCM Association TIE TQC TPM JIT Part 5 方法全面工业工程 全面质量控制 全面生产维修 准时生产 WCM in FIAT Group today 焦点生产率 质量改进 技术效率 服务水平 目标零浪费 零缺陷 零故障 零库存 价值 人员参与、价值创造、客户满意度 3 © Fiat Sepin – all rights reserved WCM_approach_basic 成本部署
MANUFACTURING TRAINING UNIT WCM 框架 Part 1 Genesis and development of WCM in FIAT Group Part 2 WCM overview model and Loss & Waste 1 2 3 4 工作场所 质量 维护 物流Part 3 体系WCM management 体系 体系 体系 criteria overview 零浪费 零缺陷 零故障 零库存 Part 4 Audit 体系 and WCM Association TIE TQC TPM JIT 持续改进 Part 5 Mel 质量 控制 Total Productive 维thoTotal Industrial Tota d Engineering 护Just in Time WCM in FIAT Group today ProductivityImprovement of 质量Technical Level of Focus efficiency service zero zero zero zero Objectives waste defects faults stocks Values 人员参与、价值创造、客户满意 4 © Fiat Sepin – all rights reserved WCM_approach_basic 成本部署
MANUFACTURING TRAINING UNIT WCM 框架 Part 1 WCM结构 KPI: Genesis and 安全development of WCM, 质量, Cost, Delivery in FIAT Group Part 2 WCM overview model and Loss & Waste Part 3 WCM management criteria overview Part 4 Audit 体系 and WCM Association Part 5 WCM in FIAT Group today 5 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 聚焦 Part 1 Genesis and development of WCM in FIAT Group 全体员工Part 2 WCM overview model and Loss & Waste Part 3 WCM management criteria overview 浪费和损失 Part 4 Audit 体系 and WCM Association Part 5 WCM in FIAT Group today 标准和方法 6 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 10 个基本原则 Part 1 Genesis and 安全第一 没有标准development of WCM = 没有改进 in FIAT Group Part 2 WCM overview model and Loss & Waste 工厂. 目标= 0 Part 3 WCM management criteria overview Part 4 WCMAudit 体系 and 是可视的WCM是在车间建立起来的 WCM Association Part 5 WCM in FIAT Group today 最佳实践严格应用 参与度是WCM的助推器 能源方面的危机 7 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING WCMTRAINING - 20 Pillars in 7 Steps UNIT Reactive Preventive Reactive Preventive 反应期 预防期 Proactive Proactive 主动期 8 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 7 steps approach Part 1 Genesis and development of WCM in FIAT Group Problems are addressed at three levels: Part 2 WCM overview model Reactive Once a problem has emerged, it is attacked and solved PROCESS IS and Loss & Waste 反应期 with corrective measures NOT CHANGED Part 3 WCM management Preventive Analyzcriteria overview ing the problem and detecting its root causes, 预防期 specific countermeasures are taken to avoid future Part 4 reoccurrence of the same problem (learn from history) PROCESS IS Audit System and STRENGTHENWCM Association Proactive Analyzing potential risks, proper countermeasures are 主动期Part 5 taken to prevent the occurrence of a specific problem WCM in FIAT Group today Reactive Preventive Proactive Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 9 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 支柱实施 通Part 1 积往累卓经越验的，路成的功特案征例是推复广杂实性施逐，步更增加：逐步到解决，工厂的参与度不断扩展。多的难题得Genesis and 3development of WCM 工厂in FIAT Group Part 2 WCM overview model and Loss & Waste Part 3 2WCM management criteria overview 更多的示范区域 Part 4 Audit 体系 and WCM Association 1 Part 5 示范区域目标是将WCMWCM in FIAT Group 扩展到整个体today 系和所有流程 05_Yamashina_2_ModelArea_choice 渐进的方式 10 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 改进流程 Part 1 Genesis and 大型 源于高层 development of WCM in FIAT Group Kaizen管理层 项目Part 2 WCM overview model and Loss & Waste 成本 Part 3 质量WCM management criteria overview 安全 Part 4 效率Audit 体系 and WCM Association 损失&浪费 Part 5 WCM in FIAT Group today 快速 源于车间 实施 Kaizen 建议 11 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 标准&工具 Part 1 Genesis and development of WCM in FIAT Group Part 2 WCM overview model 改进and Loss & Waste 知识创造 7 步法 Part 3 WCM management criteria overview Part 4 4MAudit 体系 and 分析 WCM Association MeasureToolsPart 5 WCM in FIAT Group today 措施 Pareto 图 5W & 1H 12 © Fiat Sepin – all rights reserved WCM_approach_basic
ProfonditàStep1Step2Step3Step4Step5Step6Step7Re-engineeringLogistica ControllatoEst. 1Processo Livello 1CampioneEst. 2Livello 250% ProcessiLivello 4Est. 3Livello 3100% ProcessiEst. 4PlantMANUFACTURING TRAINING UNIT WCM implementation follows two directions Part 1 Depth Genesis and Livello 5development of WCM in FIAT Group Part 2 WCM overview model Ext. 1 and Loss & Waste Model Level 1 process Part 3 WCM management Ext. 2 Est. 5criteria overview 50% Level 2 procPart 4 . Level 4 Audit System and WCM Association Ext. 3 75%SuLepvel 3 ply Part 5 proc. WCM in FIAT Group today Ext. 4 Chainplant Level 5 Ext. 5 Supply Chain 13 © Fiat Sepin – all rights reserved WCM_approach_basic EstensioneExtension
MANUFACTURING TRAINING UNIT WCM认证体系 它是评估、指导、支持菲亚特先进生产体系实施并达到WCM标准的体Part 1 系。Genesis and development of WCM in FIAT Group Part 2 WCM overview model 管理标准 技术标准and Loss & Waste （方法）Part 3 WCM 管理标准 overview Part 4 Audit 体系 and 工具WCM Association Part 5 WCM in FIAT Group today 生产 体系 WCM KPI’s $ 14 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 认证体系 Part 1 Genesis and development of WCM 自评工厂内部进行，由管理者跟踪in FIAT Group 监控支柱活动的进展 Part 2 WCM overview model and Loss & Waste 内部审计 由审计员对于工厂的水平进行Part 3 正式认证WCM 管理标准 overview 3 Part 4 12 0 Audit 体系 and 外部审计WCM Association Part 5 WCM in FIAT Group 3 12 today 0 工厂 15 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 认证评估等级 Part 1 Genesis and development of WCM in FIAT Group •对于20个标准的每一个，评估结果都分为5个等级（0-5） Part 2 WCM overview model and Loss & Waste •每一个级别，都有相应的分数： 等级 1 = 1 分 Part 3 WCM 管理标准 等级 2 = 2 分 overview 等级 3 = 3 分 Part 4 等级 4 = 4 分 Audit 体系 and 等级 5 = 5 分 WCM Association Part 5 •工厂的整体评估有一个指标叫做方法实施指标（Methodology Implementation Index，简称WCM in FIAT Group MII） today •得到85或以上分数为世界级水平。 16 © Fiat Sepin – all rights reserved WCM_approach_basic
1safety6quality controllogistics &customer 2cost deployment7serviceearly equipment/ 3focused improvement8product managementMANUFACTURING TRAINING UNIT 认证4标准逻辑 autonomous activities9people developmentPart 1 Genesis and development of WCM in FIAT GroupCriteria to Evaluate Achievement Level –Focused Improvement (3) 重点改进（FI）评估级别 Part 2 5pr of0.[eNo asctsioni ] o Thenre aare nlo prmojectas ori pnrogrtamemesn basaed onn 成c本e部署. All WCM1 ove0rview model environmentthe projects are chosen ad hocand Loss & Waste , and no 体系atic approach or a proper method is used. Part 3 举例 1. [Reactive] Site costs and losses are understood and prioritized. There is a WCM 管理标准 体系 to choose subjects for 重点改进 but no proper cost and benefit analysis overview is made. There is no 体系 to horizontally expand the knowledge gained after each 重点改进. Part 4 Audit 体系 and 2. [Basic techniques ] Based on 成本部署, proper subjects for 重点改进 have WCM Association been selected. Based on the needs of the 重点改进, a proper cross-functional team is formed. Knowledge to reduce or eliminate 浪费和损失es is Part 5 created step by step, by using propoer methods and 7 WCM tools WCM in FIAT Group (prioritization, 体系atic, logical and detailed deployment of objectives, today problem description with sketches, 5W + 1H with 5G principles, root causes analysis, phenomena description with sketches and TWTTP). Sketches are used extensively to visualize. Cost/benefits are known for each completed FI project (QK, SK, MK) and are tracked monthly involving the financial service department. Documented lessons/knowledge is used for training. 17 © Fiat Sepin – all rights reserved WCM_approach_basic
1safety6quality controllogistics &customer 2cost deployment7serviceearly equipment/ 3focused improvement8product managementMANUFACTURING TRAINING UNIT 认证4标准逻辑autonomous activities9people development Part 1 Genesis and development of WCM Criteria to Evaluate Achievement Level –Focused Improvementin FIAT Group 3. [Substantial KH, many FI project covering the major areas] Part 2 5proTfheeres is ssuibsotanntial knowledge to eliminate or reduce 浪费和损失al maintenance10environmentes. Both basic and intermediate FI techniques are used WCM overview model and Loss & Waste extensively and routinely at all levels of the organization. 举例Part 3 4. [Advanced level, many FI projects with major Kaizen and PPA] 世WCM 管理标准 The various tools of intermediate and advanced levels such as PPA overview 界and DOE are utilized to attack and solve difficult problems which have been left unattended. The lessons learned are horizontaPart 4 lly 级Audit 体系 and expanded to others. From inductive to deductive approaches. WCM Association 水5. [Involvement of everybody in FI with many, many kaizen] Part 5 平There is a 体系 to continuously increase the in-house knowledge WCM in FIAT Group to reduce or eliminate all possible (and probably hidden ) 浪费和today 损失es. Advanced techniques are used, more knowledge is created. Additional losses are attacked. The knowledge is horizontally expanded. 18 © Fiat Sepin – all rights reserved WCM_approach_basic
Indice Implementazione Metodologie-102030405060708090100MANUFACTURING TRAINING UNIT WCM 认证评估等级 Part 1 WCM scor levelGenesis and development of WCM in FIAT Group Part 2 WCM overview model and Loss & Waste MIIBRONZESILVERGOLDWORLD CLASS Part 3 WCM 管理标准 pAlant overview DLuadstt eit stabilimentomar-06030210221 11Part 4 Audit 体系 and WCM Association Part 5 WCM in FIAT Group today 19 © Fiat Sepin – all rights reserved WCM_approach_basic 1Safety/Sicurezza2Cost Deployment3Focused Improvement4Autonomous Activities (AM / WO)5Professional Maintenance (PM)6Quality Control7Customer Service / LogisticsEarly Product / Equipment Safety/Sicurezza8ManagementCost Deployment9People developmentFocused Improv1ement0Environment/Ambiente11Management CommitmentWorkplace Organization (AA)12Clarity of Objectives and KPIsAM: Manutenzione Autonoma13Route map to WCMPM: Manutenzione ProfessionaleAllocation of Highly Qualified People 14to Model AreasEarly Equipment Management15Commitment of the OrganizationProduct Quality ControlCompetence of Organisation Toward 16ImprovementSistema logistico di stabilimento17Time and BudgetEnvironment/Ambiente18Level of ExpansionInternal Customer Service19Level of DetailPeople development20Motivation of OperatorsManagement CommitmentClarity of Objectives/Sviluppo del sistema di obiettivi (KPI)Allocation of Highly Qualified People to Model AreasCommitment of the OrganizationCompetence of Organisation Toward ImprovementTime and BudgetLevel of DetailMotivation of OperatorsIMM
Indice Implementazione Metodologie-102030405060708090100WCM score levelBRONZESILVERGOLDWORLD CLASSri Learning & Wrl l i orld Class in IlttiImplementationWi ti ide extensionKI: , , PIs: S, Q, C and D & iiti f i trl dissemination of via external < 50t rtiribest practicesbenchmarkingMANUFACTURING TRAINING UNIT WCM 认证评估等级 Part 1 WCM t methods 60 -6985 -100Genesis and development of WCM in FIAT Group Part 2 WCM overview model rlt i and Loss & Waste and results in ll ilttiFull implem entation Part 3 WCM 管理标准 overview Part 4 Audit 体系f i t lt and ml rodel areasWof WCM in the plantCM Association 学习&实施 KPI达到世界级Part 5 广度WCM in FIAT Group&最佳实践：外部标杆对比 today 传播 S/Q/D 示范区WCM方法&结果WCM工厂全面推广50 -59 70 -8420 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 授予要求 Part 1 85 分 Genesis and development of WCM in FIAT Group Part 2 7WCM overview model 分0 and Loss & Waste 安全: level =5 Part 3 AA: level =5 6PMWCM 管理标准 : leve分0 l > 4 overview QC level > 4 安全L & CS level > 4 Part 4 : level > 4 PD level = 5 Audit 体系 and 50 AA: level > 4 E level = 5 WCM Association 分 PM: level > 3 安全QC level > 3 Part 5 : level > 3 L & CS level > 3 WCM in FIAT Group AA: level > 3 PD level > 4 today PM: level > 2 E level > 4 安全QC level > 2 : level > 2 L & CS level > 2 AA: level > 2 PMPD level > 3 : level > 1 QCE level > 3 level > 1 L & CS level > 1 PD level > 2 E level > 2 21 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM协会 Part 1 它是一家由参与WCM项目的公司组成的、非营利性国际Genesis and development of WCM 组织in FIAT Group Part 2 WCM overview model and Loss & Waste Part 3 WCM 管理标准 overview Part 4 Audit 体系 and WCM Association Part 5 WCM in FIAT Group today •Gruppo Bonzano POWERTRAIN 22 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM协会 Part 1 Genesis and development of WCM in FIAT Group WCM协会存在多长时间了？ Part 2 WCM协会于2006年成立WCM overview model and Loss & Waste Part 3 WCM成立背后的目标是什么？想达成什么成果？WCM 管理标准 overview WCM协会是一家非营利性的组织，目标是帮助成员公司的工厂提供业绩，开发并推广最Part 4 佳制造、技术，增强生产体系的竞争力，为成员及最终客户的利益服务。Audit 体系 and WCM Association Part 5 WCM协会由谁成立？ WCM in FIAT Group today WCM协会是在名誉主席H. Yamashina教授的领导下，由Arcelor, Fiat and Saint Gobain公司共同成立，他领导了以上所有公司WCM项目的实施。 23 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 管理标准 Part 1 Genesis and development of WCM 1in FIAT Group 管理层承诺 6 组织的改善能力 Part 2 WCM overview model and Loss & Waste 2 目标清晰(KPI) 7 时间&预算 Part 3 WCM 管理标准 overview Part 4 3 WCM路线图 8 推广层次 Audit 体系 and WCM Association Part 5 WCM in FIAT Group 4 将胜任人员分配至示范区域 9 细节层次 today 5 组织承诺 10 操作人员激励 24 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 管理标准 Part 1 Genesis and development of WCM 1in FIAT Group 管理层承诺 6 组织的改善能力 Part 2 WCM overview model and Loss & Waste 2 目标清晰(KPI) 7 时间&预算 Part 3 WCM 管理标准 overview Part 4 3 WCM路线图 8 推广层次 Audit 体系 and WCM Association Part 5 WCM in FIAT Group 4 将胜任人员分配至示范区域 9 细节层次 today 5 组织承诺 10 操作人员激励 25 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 管理层承诺 Part 1 管理层承诺对于WCM的成功是必备的条件。管理层必须有开放的思维，不断的挑战现状Genesis and development of WCM ，学习WCM方法和工具，并授权。 in FIAT Group 管理团队应学习了并熟悉WCM的核心方法和工具。Part 2 WCM overview model 管理层必须通过其他层级（跨部门、部门内、科级…）将目标部署（转化）为集中的行动（成and Loss & Waste 本部署、分解部署…） Part 3 授权很重要因为WCM意味着更多的权力和自主被下放到组织，更多的信息和举措得以WCM 管理标准 overview 向上走 Part 4 举行跨部门的日常会议，识别浪费和损失的根因。Audit 体系 and WCM Association Part 5 WCM in FIAT Group today 26 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 将高度胜任的人员分配至示范区域 Part 1 Genesis and development of WCM in FIAT Group Part 2 1.各支柱的人员分配 WCM overview model and Loss & Waste 2.各示范区域的人员分配 Part 3 WCM 管理标准 3.知识 vs 层级overview Part 4 4.持续教育 Audit 体系 and WCM Association 5.解决问题方法的标准化 Part 5 WCM in FIAT Group today 27 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 管理标准 Part 1 Genesis and development of WCM 1in FIAT Group 管理层承诺 6 组织的改善能力 Part 2 WCM overview model and Loss & Waste 2 目标清晰(KPI) 7 时间&预算 Part 3 WCM 管理标准 overview Part 4 3 WCM路线图 8 推广层次 Audit 体系 and WCM Association Part 5 WCM in FIAT Group 4 将胜任人员分配至示范区域 9 细节层次 today 5 组织承诺 10 操作人员激励 28 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 目标清晰(KPI) Part 1 Genesis and 只是语言传达的目标往往很难实现。必须有具体的衡量手段这样取得的成果才有衡development of WCM 量。in FIAT Group 有衡量就能实现。工厂目标必须清晰、量化，并向全体员工传达。 Part 2 工厂的宣传区域，应该有所有的活动WCM overview model 、宣传板，高度可视化的标准，显示浪费和损失 and Loss & Waste 分析、项目选择的逻辑、实施项目和活动、结果。 Part 3 WCM 管理标准 浪费和损失需要转化成钱，以帮助确定需解决的损失的优先级顺序。overview 损失须考虑各种现象的互动以及显示与既定的KPI的清晰联系。 Part 4 Audit 体系 and 改进项目须在关键领域实施，关键领域是通过合理的手法利用成本部署实施的，以WCM Association 解决浪费和损失。所选择方法和取得的结果之间应有清晰的联系。 Part 5 WCM in FIAT Group today 29 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 目标清晰(KPI) Part 1 Genesis and development of WCM in FIAT Group Part 2 1.目标设定 WCM overview model and Loss & Waste 2.衡量 Part 3 WCM 管理标准 3.部署overview Part 4 4.评价/汇报 Audit 体系 and WCM Association 5.沟通宣传 Part 5 WCM in FIAT Group today 30 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 管理标准 Part 1 Genesis and development of WCM 1in FIAT Group 管理层承诺 6 组织的改善能力 Part 2 WCM overview model and Loss & Waste 2 目标清晰(KPI) 7 时间&预算 Part 3 WCM 管理标准 overview Part 4 3 WCM路线图 8 推广层次 Audit 体系 and WCM Association Part 5 WCM in FIAT Group 4 将胜任人员分配至示范区域 9 细节层次 today 5 组织承诺 10 操作人员激励 31 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM路线图 路线图很重要，它用于向组织的所有层级展示WCM项目的路径。WCM路径每一个阶段Part 1 都设计好了时间节点（铜、银、金和钻石）Genesis and 。 development of WCM in FIAT Group 管理层构思哪些对于利益相关者是独特、有价值的，并且展示公司未来的良好愿景，然后通过仔细调查研究市场需求、内部需要解决的长远的问题，了解需要如何构建这一价Part 2 WCM overview model 值。管理层可以直观的告诉大家工厂在短期、中期和长期会如何变化。 and Loss & Waste 方针&战略平衡短期和中期需求，利益相关者的期望。Part 3 WCM 管理标准 方针&战略依据组织愿景、使命和卓越的思维方式进行开发、审核并且不断的更新。 overview 方针&战略帮助识别关键成功因素。Part 4 Audit 体系 and 方针&战略评估风险，并且识别解决这些风险的途径。WCM Association 从客户满意度、人员满意度、社会满意度和关键绩效结果按步骤的澄清增值的创新和改Part 5 进项目以及详细的日程（年度、中期和长期的）。WCM in FIAT Group today 32 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM路线图 Part 1 Genesis and development of WCM in FIAT Group 1.愿景/政策/战略Part 2 WCM overview model and Loss & Waste 2.教育/培训 Part 3 3.生产工程（生产线支持）WCM 管理标准 overview 4.致力于成本、质量、生产周期、能耗（理想的生产Part 4 系统）Audit 体系 and WCM Association Part 5 5.标杆（内、外） WCM in FIAT Group today 33 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 管理标准 Part 1 Genesis and development of WCM 1in FIAT Group 管理层承诺 6 组织的改善能力 Part 2 WCM overview model and Loss & Waste 2 目标清晰(KPI) 7 时间&预算 Part 3 WCM 管理标准 overview Part 4 3 WCM路线图 8 推广层次 Audit 体系 and WCM Association Part 5 WCM in FIAT Group 4 将胜任人员分配至示范区域 9 细节层次 today 5 组织承诺 10 操作人员激励 34 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 将高度胜任的人员分配至示范区域 Part 1 人员参与对于WCM的工厂是关键。同样必要的一点是，指派高素质、高技能的工程Genesis and 师和管理员至示范区域，他们可以创造扎实的专业知识，以便WCM的成功推广实施development of WCM in FIAT Group 。 Part 2 WCM引进初期主要是管理人员和工程、质量、控制人员创造关于改进的专业知识，WCM overview model 这一点关系到后期操作人员参与时的学习效果是否好。and Loss & Waste 在横向推广期间，很重要的一点是，操作人员的参与，首先要参与人员数量，尽量让Part 3 WCM 管理标准 跟多人参与，然后再看人员质量。overview 工厂领导委员会监控工厂的业绩，确保运用正确、合适的方法。每个支柱的应该有Part 4 专门的责仸人，这很必要。Audit 体系 and WCM Association 目标是实现扁平、自我管理的架构，人员得到系统性的相关技巧的教育、培训，能够Part 5 自主的识别并解决问题。WCM in FIAT Group today 35 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 将高度胜任的人员分配至示范区域 Part 1 Genesis and development of WCM in FIAT Group Part 2 1.各支柱的人员分配 WCM overview model and Loss & Waste 2.各示范区域的人员分配 Part 3 WCM 管理标准 3.知识 vs 层级overview Part 4 4.持续教育 Audit 体系 and WCM Association 5.解决问题方法的标准化 Part 5 WCM in FIAT Group today 36 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 管理标准 Part 1 Genesis and development of WCM 1in FIAT Group 管理层承诺 6 组织的改善能力 Part 2 WCM overview model and Loss & Waste 2 目标清晰(KPI) 7 时间&预算 Part 3 WCM 管理标准 overview Part 4 3 WCM路线图 8 推广层次 Audit 体系 and WCM Association Part 5 WCM in FIAT Group 4 将胜任人员分配至示范区域 9 细节层次 today 04_Yamashina_1_Committment_of_Organizati5 组织承诺 10 操作人员激励on 37 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 组织承诺 Part 1 Genesis and development of WCM in FIAT Group 人们或否认存在问题Part 2 ，或总是能找到借口不愿意解决问题（如“太忙”、“没钱”） WCM overview model 一旦这一障碍消除，正视问题的存在，那问题就可以得到解决。and Loss & Waste Part 3 WCM 管理标准 overview Part 4 Audit 体系 and WCM Association Part 5 WCM in FIAT Group today 38 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 组织承诺 Part 1 Genesis and development of WCM in FIAT Group Part 2 1.积极的思维方式 WCM overview model and Loss & Waste 2.全局（从整体问题到细节） Part 3 WCM 管理标准 3.“零”概念overview Part 4 活动参与 Audit 体系 and WCM Association 5.管理层授权 Part 5 WCM in FIAT Group today 39 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 管理标准 Part 1 Genesis and development of WCM 1in FIAT Group 管理层承诺 6 组织的改善能力 Part 2 WCM overview model and Loss & Waste 2 目标清晰(KPI) 7 时间&预算 Part 3 WCM 管理标准 overview Part 4 3 WCM路线图 8 推广层次 Audit 体系 and WCM Association Part 5 WCM in FIAT Group 4 将胜任人员分配至示范区域 9 细节层次 today 5 组织承诺 10 操作人员激励 40 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 组织的改善能力 Part 1 Genesis and development of WCM in FIAT Group WCM 采用了很多方法解决浪费和损失。开始时的方法是很基础的，很快就趋于高级Part 2 了。WCM overview model and Loss & Waste 秘诀就是针对问题运用正确的手法。 Part 3 WCM 管理标准 overview Part 4 Audit 体系 and WCM Association Part 5 WCM in FIAT Group today 41 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 组织的改善能力 Part 1 Genesis and development of WCM in FIAT Group Part 2 1.方法/工具 WCM overview model and Loss & Waste 2.解决问题的规划能力 Part 3 WCM 管理标准 3.收集解决问题信息的能力overview Part 4 4.分析能力 Audit 体系 and WCM Association 5.持续学习（愿意） Part 5 WCM in FIAT Group today 42 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 管理标准 Part 1 Genesis and development of WCM 1in FIAT Group 管理层承诺 6 组织的改善能力 Part 2 WCM overview model and Loss & Waste 2 目标清晰(KPI) 7 时间&预算 Part 3 WCM 管理标准 overview Part 4 3 WCM路线图 8 推广层次 Audit 体系 and WCM Association Part 5 WCM in FIAT Group 4 将胜任人员分配至示范区域 9 细节层次 today 5 组织承诺 10 操作人员激励 43 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 时间和预算 Part 1 Genesis and development of WCM in FIAT Group 成立项目并编制预算可以为损失的解决提供方向和资源。每年应通过正式的流程Part 2 成立项目和编制预算，作为对业务预算和3年计划的补充。 WCM overview model and Loss & Waste 权力应该向组织下放，提高自主性，避免改进实施出现延迟。 Part 3 最终结果必须持续改进。WCM 管理标准 overview Part 4 Audit 体系 and WCM Association Part 5 WCM in FIAT Group today 44 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 时间和预算 Part 1 Genesis and development of WCM in FIAT Group 1.时间 Part 2 WCM overview model 2.预算and Loss & Waste Part 3 3.跟踪 WCM 管理标准 overview / EPM 早期设备/产品维护 Part 4 Audit 体系 and WCM Association 5.响应时间/生产周期 Part 5 WCM in FIAT Group today 45 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 管理标准 Part 1 Genesis and development of WCM 1in FIAT Group 管理层承诺 6 组织的改善能力 Part 2 WCM overview model and Loss & Waste 2 目标清晰(KPI) 7 时间&预算 Part 3 WCM 管理标准 overview Part 4 3 WCM路线图 8 推广层次 Audit 体系 and WCM Association Part 5 WCM in FIAT Group 4 将胜任人员分配至示范区域 9 细节层次 today 5 组织承诺 10 操作人员激励 46 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 推广层次 Part 1 一个区域积累的知识应向其他区域推广，收益最大化。这样改进项目更聚焦，出Genesis and development of WCM 现业绩加速改进。in FIAT Group 要真正产生影响，需要实施很多项目。Part 2 WCM overview model 要产生有意义的影响，项目应该推广至and Loss & Waste AA和A级设备，这些设备对于工厂的业绩影响很大。Part 3 WCM 管理标准 要取得实质性的结果，创新、改进活动不仅要推广至整个工厂、或这个公司，最overview 终还要推广至外部（供应商）。 Part 4 Audit 体系 and WCM Association Part 5 WCM in FIAT Group today 47 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 推广层次 Part 1 Genesis and development of WCM in FIAT Group Part 2 1.覆盖的机器/区域 WCM overview model and Loss & Waste 2.支柱活动 Part 3 WCM 管理标准 overview Part 4 Audit 体系 and WCM Association Part 5 WCM in FIAT Group today 48 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 管理标准 Part 1 Genesis and development of WCM 1in FIAT Group 管理层承诺 6 组织的改善能力 Part 2 WCM overview model and Loss & Waste 2 目标清晰(KPI) 7 时间&预算 Part 3 WCM 管理标准 overview Part 4 3 WCM路线图 8 推广层次 Audit 体系 and WCM Association Part 5 WCM in FIAT Group 4 将胜任人员分配至示范区域 9 细节层次 today 5 组织承诺 10 操作人员激励 49 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 细节层次 Part 1 Genesis and 如果一家工厂要了解其浪费和损失结构，细节是必不可少的。development of WCM in FIAT Group 通过研究细节，我们可以发现、重点关注事情背后隐藏的真正问题。 Part 2 通过研究细节，我们可以系统的解决困难、复杂的问题WCM overview model 。 and Loss & Waste 通过研究细节，我们可以清晰的描述现象并澄清产生问题的机制。 Part 3 通过数据分析，我们可以事半功倍却将收益最大化，因为我们只有有限的资源。WCM 管理标准 overview 通过识别问题的根因，通过正确的方法（机器）严谨（正确）的解决它，我们可以消除Part 4 问题Audit 体系 and ，使问题不再出现。 WCM Association 包括关注小细节的活动，深思熟虑的的改进、细节分析和详细的评估。 Part 5 WCM in FIAT Group today 50 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 细节层次 Part 1 Genesis and development of WCM in FIAT Group Part 2 1.数据分层 WCM overview model and Loss & Waste 2.根因分析 Part 3 WCM 管理标准 3.可视化（如照片、草图）overview Part 4 4.逻辑、方法/工具、缜密 Audit 体系 and WCM Association 5.了解客户需求 Part 5 WCM in FIAT Group today 51 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM 管理标准 Part 1 Genesis and development of WCM 1in FIAT Group 管理层承诺 6 组织的改善能力 Part 2 WCM overview model and Loss & Waste 2 目标清晰(KPI) 7 时间&预算 Part 3 WCM 管理标准 overview Part 4 3 WCM路线图 8 推广层次 Audit 体系 and WCM Association Part 5 WCM in FIAT Group 4 将胜任人员分配至示范区域 9 细节层次 today 5 组织承诺 10 操作人员激励 52 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 操作人员激励 Part 1 Genesis and development of WCM in FIAT Group WCM要成功，操作人员必须全面参与改善项目。要全面参与，需要每个阶段进行良好的教育和培训（如被动、预防和主动Part 2 ）。 WCM overview model and Loss & Waste Part 3 WCM 管理标准 overview Part 4 Audit 体系 and WCM Association Part 5 WCM in FIAT Group today 53 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 操作人员激励 Part 1 Genesis and development of WCM in FIAT Group Part 2 1.人员参与办法 WCM overview model and Loss & Waste 2.团队协作 Part 3 WCM 管理标准 3.行为overview Part 4 4.缺勤 Audit 体系 and WCM Association 5.表彰和奖励机制 Part 5 WCM in FIAT Group today 54 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT WCM实施和支持团队 Part 1 Genesis and 支柱组development of WCM 支柱组和车间组有不同的成员和任务 in FIAT Group Part 2 WCM overview model and Loss & Waste 计划、培训、坚持、监控 Part 3 WCM 管理标准 overview 车间组 Part 4 Audit 体系 and WCM Association Part 5 WCM in FIAT Group today 学、做和展示 55 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 支柱组愿景和主要任务 Part 1 愿景VISIONGenesis and : development of WCM 设计、指导、支持和监控支柱在车间的实施in FIAT Group Part 2 WCM overview model and Loss & Waste 任务TASKS: Part 3 WCM 管理标准 与管理层一起确定支柱路线图（支柱KPI和目标得分） overview 评估现状，发现差距，制定和跟踪行动计划Part 4 Audit 体系 and WCM Association 选择示范区域并设计推广计划 制定和实施（与PD一起）针对支柱组成员和车间组的培训计划Part 5 WCM in FIAT Group today 支持车间组示范区域活动的持续进行 审核车间组活动：方法/工具的合理运用与否；结果的达成 56 © Fiat Sepin – all rights reserved WCM_approach_basic
MANUFACTURING TRAINING UNIT 示范区组愿景和主要任务 Part 1 愿景：Genesis and development of WCM in FIAT Group 车间支柱活动的推进，实践中学习 Part 2 创造最佳实践，通过内部标杆进行知识传播WCM overview model and Loss & Waste Part 3 任务：WCM 管理标准 overview 参与关于支柱基础知识和操作工具的车间培训Part 4 Audit 体系 and WCM Association 在该区域内推广支柱，采用7步法 Part 5 根据Kaizen（FI）方法实施改进行动 WCM in FIAT Group today 记录并跟踪路径、达成结果管理活动板 示范区用于向新车间组展示“如何开展”。06_WCM_dossierproblemi _2007 57 © Fiat Sepin – all rights reserved WCM_approach_basic
