쫔첽캣믺맜샭컥솦쒣탍퓚춼쫩망캣믺맜샭훐뗄펦폃[햪ꆡ튪]ꆡ놾컄룹뻝춼쫩망캣믺맜샭뗄샭싛랽램,럖컶쇋웳튵캣믺맜샭컥솦쒣탍퓚춼쫩망캣믺맜샭훐펦폃뗄뿉탐탔,돵늽첽쳖쇋춼쫩망캣믺맜샭컥솦쒣탍뗄ퟩ돉,늢뛔헢컥훖솦뷸탐쇋럖컶퇐뺿ꆣ[맘볼듊]ꆡ캣믺맜샭ꆡ컥솦쒣탍ꆡ춼쫩망[훐춼럖샠뫅]ꆡG251ꆡꆡꆡ[컄쿗뇪쪶싫]ꆡA[Abstract]ꆡBasedonthetheoryoflibrarycrisismanagement,thisarticleanalysisthefeasibilitythattheapplicationofFive-Forcesmodelofenterprisescrisismanagementinlibrarycrisismanagement,furtherprobesthecompositionofFive-Forcesinlibrarycrisismanagement,anddoessomeresearchonthesefiveforces.[Keywords]ꆡCrisisManagementꆡFive-ForcesModelꆡLibraryCrisisManagement1ꆡ틽퇔떱뷱짧믡훐,늻뚨틲쯘폐뫜뛠ꆣ캣믺쫂볾퓚룷탐룷튵훐뚼듦퓚ퟅ,춼쫩망튲늻샽췢ꆣ떫쫇맺쓚뛔폚춼쫩망캣믺맜샭뗄퇐뺿,쫇뷼벸쓪닅틽웰맘힢뗄ꆣ웤쯻탐튵훐맘폚캣믺맜샭뗄퇐뺿틑폐듳솿돉릦뺭퇩,뷨본헢킩뺭퇩,뛔폚춼쫩망캣믺맜샭뗄퇐뺿쓜릻웰떽훘튪ퟷ폃ꆣ2ꆡ캣믺맜샭컥솦쒣탍캣믺맜샭퓚컷랽퇐뺿훐뛠놻ퟷ캪퓖쓑맜샭ꆢ뷴춼1ꆡ웳튵캣믺맜샭컥솦쒣탍벱쫂볾맜샭,늢ퟮ쿈펦폃폚웳튵ꆣ캣믺맜샭쫇튻룶럇돌탲뮯뻶닟맽돌,뻍쫇튪퓚얼좻탔훐랢쿖뇘좻탔3ꆡ춼쫩망캣믺맜샭,퓚캣믺훐랢쿖폐샻틲쯘,냑컕캣믺랢짺뗄맦싉,헆컕캣믺맜샭헢튻룅쓮놻틽죫춼쫩망맜샭뗄쇬폲뒦샭캣믺뗄랽램뫍틕쫵,뺡솦뇜쏢캣믺쯹퓬돉뗄캣훐,쪱볤늻쫇뫜뎤ꆣ컒맺뛔춼쫩망캣믺맜샭뗄퇐뺿몦뫍쯰쪧,늢쓜릻뮺뷢쎬뛜[1]ꆣ맺췢틑폐뫜뛠볒훷튪뮹춣쇴퓚첽쯷퇐뺿짏,좱랦쪵볹ꆣ쿖뷗뛎맺쓚헫뛔캣믺맜샭샭싛쳡돶쇋튻킩쒣탍,닠훘뗣튲룷폐뗄듳뛠쫽춼쫩망,평폚맛쓮ꆢ뒫춳ꆢ죋풱ꆢ뷰뫍맜샭늻춬ꆣ컒맺톧헟헔뚨쳎ꆢ샮?퓚훚뛠샭싛퇐뺿믹뒡뗈룷훖풭틲[3],뮹쎻폐죏쪶떽캣믺맜샭뛔ퟔ벺뗄짺짏,ퟛ뫏룷쒣탍폅좱뗣,쳡돶쇋웳튵캣믺맜샭컥솦쒣듦랢햹뗄훘튪탔,좱랦캣믺틢쪶ꆣ쇵뫣ꆢ엋쎷죏캪탍,죧춼1쯹쪾ꆣ춼쫩망캣믺맜샭쫇뛔춼쫩망퓋탐훐돶쿖뗄캣믺틲ퟓ룃쒣탍뗄쓚닣뇭쏷웳튵캣믺맜샭냼삨3룶맽뫍캣믺쫂볾듓랢짺떽쿻췶좫돌좫쏦볠뿘뒦샭뗄맜샭돌:풤럀ꆢ뒦샭뫍움맀ꆣ쒣탍뗄췢캧뇭쏷웳튵캣믺맜샭싛폫맜샭쪵볹[4]ꆣ샭탨튪웳튵햽싔ꆢ캣믺맜샭킡ퟩꆢ탅쾢릵춨ꆢ풴놣헏ꆢퟩ횯컄뮯헢5훖솦솿릲춬ퟷ폃,릲춬릹돉웳튵캣4ꆡ웳튵캣믺맜샭컥솦쒣탍떼죫춼쫩망캣믺맜샭뗄믺맜샭뗄뚯솦믺훆뿉탐탔[2]ꆣꆡꆡ듓춼1훐뿉틔뾴돶,쒣탍췢캧뗄컥훖ퟷ폃솦쿠
풬쿾늨:쫔첽캣믺맜샭컥솦쒣탍퓚춼쫩망캣믺맜샭훐뗄펦폃ꆡ뮥솪쾵,좱튻늻뿉ꆣ웤훐,웳튵햽싔쫇뫋탄솦,웰훷캣믺풤럀듫쪩폐ퟅ훘튪뗄닎뾼볛횵ꆣ평듋뿉볻,춼떼ퟷ폃;캣믺맜샭킡ퟩꆢ탅쾢릵춨뫍풴놣헏죽헟쿠쫩망캣믺맜샭늻쫇튻룶뗣,뛸쫇튻쳵늻뛏톭뮷뗄쿟,뢨쿠돉,캣믺맜샭킡ퟩ뗄뇢욽탍ퟩ횯쒣쪽헽쫇캪탅늻뛏뗄톭뮷튲헽틢캶ퟅ춼쫩망캣믺맜샭쾵춳뗄늻뛏쾢릵춨쳡릩쇋튻룶뿬쯙폐킧뗄탅쾢춨뗀,폐킧뗄췪짆,듓뛸쪹춼쫩망뗄쏢틟쓜솦늻뛏볓잿,퓚뚯첬뗄풴ힼ놸튲캪캣믺맜샭킡ퟩ뗄뿬쯙랴펦틔벰탅쾢릵춨룟뛈늻좷뚨뗄뮷뺳훐짺듦쓜솦뗃틔늻뛏볓잿ꆣ쟾뗀뗄뎩춨뫍솬탸탔쳡릩쇋놣헏,ퟩ횯컄뮯쳡릩쇋떼쿲뫍풭퓲[2]ꆣ헢컥훖솦맡뒩ퟅ웳튵캣믺맜샭뗄풤럀ꆢ뒦샭뫍움맀뗄헻룶맽돌,릹돉웳튵캣믺맜샭뗄헻쳥쒣쪽ꆣ퓚춼쫩망캣믺맜샭훐,튲춬퇹듦퓚ퟅ틔짏헢킩틲쯘ꆣ듓뷼벸쓪랢짺뗄춼쫩망캣믺쫂볾살뾴,캣믺뗄랢짺ꆢ뒦샭맽돌훐,뚼맡뒩ퟅ캣믺뒦샭닟싔뗄훆뚨ꆢ폫룷벶늿쏅벰쎽쳥쏱훚뗄벰쪱릵춨킭뗷뗈ꆣ춼쫩망늻춬폚튻냣뗄웳튵맜샭,쯼쫇튻룶릫릲뗄럾컱믺릹ꆣ춼쫩망뗄짨솢믹뒡살풴폚릫훚,쳡릩뗄럾컱펦룃쫇컞뎥뗄,릫쏱폐좨샻뫍틥컱살쪹폃뫍샻폃춼쫩망ꆣ쯦ퟅ릫쏱뗄춼쫩망좨샻틢쪶뗄훰붥쳡룟,춼춼2ꆡ춼쫩망캣믺맜샭컥솦쒣탍쫩망캣믺훰붥춹쿖돶살,냼삨죋솦풴캣믺ꆢ럾컱캣춼2뗄췢캧훐,폐캣믺맜샭햽싔ꆢ캣믺맜샭킡믺ꆢ낲좫캣믺뗈뗈ꆣ춼쫩망튪룼뫃짺듦쿂살,탨튪럀ퟩꆢ탅쾢릵춨ꆢ풴놣헏ꆢ춼쫩망컄뮯헢컥훖솦솿,쯼랶룷훖캣믺뗄닺짺,틔럀캣믺ퟨ낭쇋춼쫩망뗄랢햹ꆣ튪폐킧뗘뿘훆춼쫩망캣믺뗄랢짺,탨튪ퟶퟣ듳솿뗄쏇릲춬ퟷ폃폚춼쫩망캣믺맜샭맽돌,릹돉춼쫩망캣릤ퟷ믺맜샭컥솦쒣탍ꆣ,냼삨춼쫩망캣믺맜샭뗄ퟩ횯ꆢ훆뛈ꆢ쇷돌ꆢ닟싔ꆢ볆뮮ꆢ뻶닟뗈,짨볆엠퇸캣믺틢쪶ꆢퟩ붨횰쓜늿ꆡ캣믺맜샭햽싔쏅ꆢ헬닢늢뒦샭캣믺틲ퟓꆢ붨솢캣믺풤낸뫍풤뺯쾵춼쫩망캣믺맜샭놾짭뻟폐햽싔탔ꆣ퓚춼쫩망햽춳ꆢ뒦샭캣믺쫂볾ꆢ캣믺믖뢴ꆢ쫂뫳ퟜ뷡뺭퇩늢톧쾰싔맜샭뗄돵벶뷗뛎,죧맻뛔캣믺뾼싇늻훜믡듸살뫜룄뷸뗈훮뛠랽쏦[5]ꆣ뛠틾뮼ꆣ풤럀캣믺,럀뮼폚캴좻,쫇햽싔맜샭뗄쒿뿉틔뾴돶,춼쫩망캣믺맜샭폫웳튵뗄캣믺맜샭뇪ꆣ평폚햽싔맜샭쫇튻룶솬탸톭뮷뗄맽돌,헫뛔춼폐쿠쯆탔ꆣ틲듋,틽죫웳튵캣믺맜샭뗄돉릦랽램쫩망뗄쳘쫢탔훊,뿉틔냑쯼럖캪죽룶뷗뛎:햽싔훆,뛔폚춼쫩망캣믺맜샭폐ퟅ훘튪뗄뷨본닎뾼ꆣ뚨ꆢ햽싔쪵쪩뫍햽싔움맀ꆣ헢죽룶뷗뛎쫇튻룶폐믺춳튻뗄헻쳥ꆣ5ꆡ춼쫩망캣믺맜샭컥솦쒣탍ꆡ햽싔훆뚨본폚웳튵캣믺맜샭폫춼쫩망캣믺맜샭뗄맽돌뗄퓚웳튵캣믺맜샭뗄햽싔훆뚨뷗뛎,튻냣뚼튪뛔쿠쯆탔,틆횲웳튵캣믺맜샭컥솦쒣탍떽춼쫩망맜샭웳튵뷸탐SWOT럖컶ꆣSWOT럖컶냼삨쯄룶랽쏦:훐살,뿉뗃돶춼2ꆣ폅쫆(strength)ꆢ쇓쫆(weakness)ꆢ믺믡(opportunity)룹뻝춼쫩망럾컱맽돌뫍쳘쫢뗄늿쏅짨훃,뇊헟뫍췾킲(threats)ꆣ춼쫩망캣믺튲춬퇹뿉틔폃SWOT붫춼쫩망캣믺맜샭뮮럖캪쯄룶맽돌:풤럀(Preven2살뷸탐럖컶,틔뇣뛔캣믺폐튻룶좫쏦뗄냑컕ꆣ쯄룶tion)ꆪힼ놸(Preparedness)ꆪ랴펦(Reaction)ꆪ믖랽쏦뿉틔헢퇹샭뷢:S쫇춼쫩망퓚캣믺훐뿉샻폃뗄뢴훘붨(Recovery)ꆣ캣믺풤럀쓜릻풤닢뿉쓜랢짺뗄폅쫆,W쫇춼쫩망퓚캣믺훐쯹뒦뗄죵쫆뫍좱쿝,O캣믺쟩뺳,믽벫닉좡풤럀뿘훆듫쪩;캣믺ힼ놸쫇쓜캪횸춼쫩망퓚캣믺뒦샭쪱뿉샻폃뗄췢늿뮷뺳믺믡,T뿉쓜랢짺뗄캣믺ퟶ뫃ힼ놸,쓢뫃볆뮮,듓뛸ퟔ죧펦뢶횸춼쫩망퓚캣믺뒦샭쪱쯹쏦쇙뗄췢늿뮷뺳췾킲[6]ꆣ캣믺;캣믺랴펦쫇뛔틑뺭랢짺뗄캣믺쫂볾튪틔쯙뛈퓚듋럖컶믹뒡짏,룹뻝춼쫩망뗄망님벰웤쯼풴ힴ훂쪤,쏦쇙캣믺톸쯙웴뚯캣믺뒦샭볆뮮,춬쪱튪돤럖뿶,헫뛔늻춬탔훊늻춬쇬폲뗄캣믺훆뚨돶죴룉룶뷴랢믓쿠맘늿쏅벰헾뢮뛔캣믺뒦샭뗄훘튪ퟷ폃;캣믺벱뒦샭캣믺뗄놸톡랽낸ꆣ믖뢴훘붨쫇ퟮ뫳튻룶훘튪뮷뷚,쯼뛔훆뚨탂튻싖뗄ꆡ햽싔쪵쪩ꆤ23ꆤ
ퟜ뗚110웚즽뚫춼쫩망벾뾯2008쓪12퓂ꆡꆡ퓚쪵쪩뷗뛎,춼쫩망튪훆뚨캣믺맜샭볆뮮,늢폫뫍릵춨훷쳥틔벰놣횤릵춨쟾뗀뗄솬탸탔뫍뎩춨춼쫩망뗄쿠맘훆뛈쿠뷡뫏,볡돖냑폃뮧뗄좨틦럅퓚뗚탔[2]ꆣ평벸웰훘듳뗄춼쫩망캣믺쫂볾훐뿉틔뾴떽,튻캻ꆣ퓚헢샯,뮹튪붨솢캣믺맜샭킡ퟩꆣ죴쳵볾퓊쎽뷩뗄뒫능쫇쫂볾캣몦탔삩듳뗄훘튪쟾뗀ꆣ틲듋,탭,뮹뿉붨솢춼쫩망캣믺탅쾢쾵춳,랽뇣캣믺뗄맜샭ꆣ욽쪱튪볓잿캣믺맜샭킡ퟩ폫룷늿쏅횮볤뗄릵춨,횸ꆡ햽싔움맀뚨룷늿쏅뗄릵춨뢺퓰죋,틔좷놣캣믺탅쾢쓜릻뿬쯙퓚캣믺햽싔움볛뷗뛎,튪뛔햽싔맜샭뫍캣믺맜떽듯쿠맘늿쏅,듓뛸뇜쏢캣믺뗄랢짺ꆣ펢맺캣믺릫샭뗄뷡맻뷸탐움볛,샻폃움볛맽돌쯹믱뗃뗄탅쾢탞릲볒샯뷜쮹쳘쳡돶쇋캣믺릵춨뗄3T풭퓲,벴훷룄뫍췪짆햽싔[2],춬쪱움볛춼쫩망캣믺맜샭뗄돉킧뚯릵춨(Tellyourowntale)ꆢ좫늿릵춨(Tellitall)ꆢ늢첽쯷럀횹샠쯆캣믺뗄룼뫃햽싔ꆣ뺡뿬릵춨(T[8]ellitfast)ꆣ닉좡훷뚯릵춨,뻍틢캶ퟅ퓚헻룶맽돌훐,춼쫩망맜샭죋풱튪폐잿쇒뗄캣춼쫩망돉캪탅쾢릵춨뗄훷튪쟾뗀,뛔캣믺뗄얤폐믺틢쪶,퓚릤ퟷ훐닅쓜룟햰풶훵,훆뚨뫃럀랶캣믺랢ퟅ맘볼ퟷ폃ꆣ쟀햼탅쾢풴,뇜쏢듭컳탅쾢뗄랢늼,춬짺뗄맦헂훆뛈ꆣ평듋뿉볻,햽싔맜샭쫇캣믺맜샭훐쪱벰쪱룼헽쎽뷩뒫능뗄폫쫂쪵늻럻뗄탅쾢ꆣ좫늿릵뗄뫋탄솦솿,캣믺맜샭킡ퟩꆢ탅쾢릵춨ꆢ풴놣헏틔춨쫇춼쫩망붫ퟔ벺쯹듦퓚뗄캣믺쫂쪵좫늿룦쯟폃벰춼쫩망컄뮯뚼튪틔캣믺맜샭햽싔캪떼쿲,틔쪵쿖뮧,틔붨솢솼뫃뗄탎쿳,퓚럾컱맽돌훐퓶볓폃뮧뗄탅햽싔쒿뇪캪훐탄ꆣ삵룐ꆣ퓚쪵쪩뺡뿬릵춨쪱,춼쫩망늻뷶튪믽벫훷뚯ꆡ캣믺맜샭킡ퟩ붲헦뮰,늢퓚뗚튻쫂볾쓚뷸탐릵춨ꆣ췏췏삭삭,횻쓜룹뻝뿉쓜돶쿖뗄늻춬캣믺,쇙쪱뗷죎쿠맘릤ퟷ삩듳캣믺뗄캣몦탔,뷸튻늽폐쯰춼쫩망뗄탎쿳ꆣ퓚죋풱ퟩ돉튻룶탂뗄캣믺맜샭킡ퟩ,튪뇈룶죋죧망뎤캣믺랢짺맽뫳,춼쫩망펦냑릵춨뗄뷡맻,퓙헫뛔웤탎룼죝틗돉릦ꆢ폐킧ꆣ샽죧ꆰ탅쪦쫂볾ꆱ,퓚캣믺맜샭쿳쫜쯰뗄돌뛈뾪햹쿠펦믮뚯,죧탞뚩훆뚨춼쫩망맦쇙쪱킡ퟩ훐,뷌폽늿ꆢ춼릤캯뗈짏닣쇬떼늿쏅뚼닎폫헂훆뛈ꆢ랢뇭짪쏷믲뗀잸뗈,틔ퟮ듳돌뛈복짙캣믺뛔뷸살,쪹쫂볾뗃떽쮳샻뷢뻶ꆣ캣믺맜샭킡ퟩ탨튪돐춼쫩망탎쿳뗄웆뮵ꆣ듋췢,춼쫩망뿉틔톡좡늢엠통떣뗄죎컱뇈뷏볨뻞,튪훆뚨돶쿠펦뗄캣믺쫂볾뒦샭튻쏻쏅뗄릫훚랢퇔죋,놣횤춼쫩망쓚췢탅쾢뗄튻풤낸ꆣ캣믺맜샭킡ퟩ뒦폚탅쾢맜샭뗄훐쫠캻훃,떣훂,쫷솢솼뫃뗄탎쿳ꆣ죎훘튪뗄릵춨뷇즫ꆣꆡ풴놣헏떫쫇컒맺뗄춼쫩망쳥쾵뷡릹,쪵볊짏쫇쫷탍뷡춼쫩망뗄컄쿗풴췹췹뇈뷏돂뻉,평폚뷰폐릹,벴튻닣맜튻닣;뛸웳튵캣믺맜샭킡ퟩ욫훘폚뇢욽쿞,릺싲뗄쫩벮쫽솿튲늻쫇뫜뛠,죝틗돶쿖뗍쮮욽훘탍ퟩ횯믺릹,살놣횤탅쾢뒫뗝뗄뿬쯙뫍헽좷탔,듯떽뢴ꆣ춼쫩망뗄망님풴?랦,틗틽웰폃뮧뗄늻싺ꆣ톸쯙뻶닟뗄쒿뗄ꆣ뇊헟죏캪,죴쫇펰쿬떽망췢뗄럾틲듋,놣헏풴돤ퟣ,뛔폚뿉쓜돶쿖뗄캣믺뫜폐뇘컱캣믺,퓲쫷탍뷡릹뗄뒦샭맜샭킡ퟩ쫇폐뇘튪뗄;죴튪ꆣ풴놣헏냼삨춼쫩망뺭럑ꆢ죋솦풴ꆢ릫릲맘쾵쫇뛔춼쫩망죕뎣뗄럾컱캣믺퓲쫇뇢욽탍ퟩ횯뷡릹,벰캣믺뒦샭탅쾢풴ힼ놸ꆣ춼쫩망뗄뺭럑내뇈샽춶킡ퟩ돉풱펦룃좡뗃춬뗈뗄ퟰ훘,늢쪵쿖룟뛈ퟔ훎,룟죫,늢짨훃튻킩릫틦탔뗄뻨퓹훆뛈,쓜폐킧뗘죃춼쫩뛈뫏ퟷꆣ망헽뎣퓋ퟷ,늢쓜벰쪱펦뛔돶쿖뗄캣믺ꆣ웤듎,죋솦쇭췢,춼쫩망솪쏋튲늻쪧캪튻룶뷏뫃뗄캣믺맜풴튲쫇캣믺맜샭훐뗄훘튪풴놣헏횮튻,캣믺맜샭킡ퟩꆣ춼쫩망솪쏋쓜릻릲쿭탅쾢ꆢ뺭퇩뫍횪쪶,웤샭킡ퟩ뻍쫇웤훐ퟮ믹놾ퟮ뇘튪뗄죋솦풴,틲뛸욽쒿뇪샠탍ꆢ뷡릹ꆢ돉풱뚼뿉쓜쯦쪱랢짺뇤뮯[7],뻟폐쪱튪볓잿캣믺맜샭킡ퟩ뗄엠통늢뷸탐캣믺쒣쓢통쇩믮탔ꆣ틔캣믺맜샭캪쒿뇪뗄춼쫩망솪쏋,릲쿭솷,볓잿웤뻶닟쓜솦ꆢ뿘훆솦틔벰횴탐솦[2]ꆣ퓙듎,풴쓜죃룷믺릹듓뇋듋뗄쪧컳훐벳좡뺭퇩뷌통,펪퓬춨맽뗷닩폃뮧탨쟳,쫊쪱붨솢솼뫃뗄릫릲맘쾵,폃ퟔ캣믺틢쪶뗄럕캧ꆣ퓚캣믺뒦샭훐,뗷뚯솪쏋훐뛔캣벺뗄망님폅쫆훺튻킩탨튪춼쫩뗄뗘랽,퓚릫훚훐믺쫂컱뇈뷏쫬쾤뗄춼쫩망망풱,쪹캣믺뗃떽뺡뿬뗄쫷솢솼뫃뗄릫릲탎쿳ꆣ샽죧,맣뚫쪡솢훐즽춼쫩망뷢뻶,춬쪱튲쓜릻듙뷸룷망볤뗄뮥뚯붻쇷ꆣ뗄쇷뚯춼쫩망,ퟟ뷸쇋욶삧즽쟸,듸좥뺫짱쪳솸,퓚ꆡ탅쾢릵춨춼쫩망뷧뫍짧믡훐틽웰잿쇒랴쿬,룼쫇퓚쏱훚훐쫷퓚쯹랢짺뗄춼쫩망캣믺쫂볾훐,릵춨쫇튻룶쿠솢쇋솼뫃탎쿳ꆣ춬쪱,볓잿폫듳훚쎽쳥뫍헾뢮횮볤떱훘튪뗄틲쯘ꆣ춼쫩망캣믺맜샭뇘탫뷸탐탅쾢릵춨뗄솪쾵,틔뇣퓚캣믺훐믱뗃횧돖폫냯훺ꆣ캣믺뒦샭쟾뗀붨짨ꆣ폐킧뗄탅쾢릵춨쟾뗀냼삨좷뚨릵춨쎽뷩탅쾢풴ힼ놸,튻냣살쮵,쯼냼삨뛔캣믺뗄풤낸뒦ꆤ24ꆤ
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