华中科技大学硕士学位论文海尔与供应商建立战略伙伴关系研究姓名：殷祥申请学位级别：硕士专业：工商管理指导教师：马士华20040401
햪 튪 웳튵폫릩펦짌뗄햽싔믯냩맘쾵쪹웳튵퓚짺닺쿺쫛릺싲뿘훆뫍룷룶쇬폲샯뚼믱뗃뺭볃킧틦믲뷚풼돉놾듓놾웳튵뷇뛈돶랢쯹탨뗄닺욷퓚릩믵뗄벰쪱탔뫍훊솿랽쏦뻟폐쇋튻뚨뗄놣횤듓릩펦짌뷇뛈돶랢웤닺욷쿺쫛튲뻟폐쇋쿠떱뗄컈뚨탔듓뛸듓헻룶릩펦솴뗄뷇뛈돶랢붵뗍쇋짺닺맽돌훐뗄늻좷뚨탔듋췢컈뚨뗄맘쾵 쪹뗃쮫랽뿉틔벯훐랢햹룷ퟔ뗄벼쫵쳡룟 닺욷훊솿듙쪹웳튵믱뗃룼룟뗄킧틦몣뛻폫릩펦짌뗄햽싔믯냩맘쾵놣횤쇋릫쮾닺욷벼쫵뗄쇬쿈탔뫍벼쫵몬솿뮹쪹릫쮾탂닺욷뾪랢뫍짌욷뮯훜웚듳듳쯵뛌뿢듦뫍퓋돉놾듳캪붵뗍 맺쓚뿕뗷웳튵튪쿫폫릩펦짌붨솢잿듳뗄햽싔솪쏋쫗쿈튪톰헒폅탣뗄릩펦짌캪쇋폫릩펦짌붨솢햽싔믯냩맘쾵웳튵튪붨솢췸싧뮯뗄웳튵퓋ퟷ쒣쪽뫍쿠펦뗄맜샭탅쾢쾵춳뒦폚릩펦솴뫋탄뮷뷚뗄웳튵튪붫폫ퟔ벺튵컱폐맘뗄짏쿂폎웳튵쓉죫튻쳵뮷뮷쿠뿛뗄릩펦솴훐쪹뛠룶웳튵쓜퓚튻룶헻쳥뗄탅쾢쾵춳맜샭쿂쪵쿖킭ퟷ뺭펪뫍킭뗷퓋ퟷ냑헢킩웳튵뗄럖즢볆뮮쓉죫헻룶릩펦솴뗄볆뮮훐쪵쿖풴뫍탅쾢릲쿭퓶잿룃릩펦솴퓚쫐뎡훐뗄헻쳥폅쫆쇭췢튪힢훘웳튵컄뮯뗄죚뫏횻폐퓚맛쓮짏듯돉튻훂뫏ퟷ닅믡폐돉킧ퟮ뫳캪쇋쪹햽싔솪쏋쓜돖탸놣돖뺺헹솦뮹튪뛔릩펦짌뷸탐뇘튪뗄뾼뫋벤샸벰뿘훆 맘볼듊릩펦짌 햽싔믯냩 탅쾢릲쿭 I
Abstract A company can benefit from a successful partnership with suppliers in manufacturing, selling, purchasing, controlling and other fields. Regarding the company itself, the qualified parts it needs can be delivered in time. Regarding the suppliers, it gains steady sales. So, in terms of the whole supply chain, the uncertainty in manufacture is reduced. In addition, steady relationship can make both sides pay attention to developing technologies and improve the quality of product. The partnership between Haier and its suppliers make the product advanced in technology and stock reduced. In order to establish a ally with suppliers, domestic air conditioner companies should strengthen internal management and make themselves excellent companies, then look for excellent suppliers. In order to establish strategic partnership with suppliers, companies should establish network operating model and corresponding managerial information system. The core company in supply chain should make the relative companies in business a close supply chain and make the companies run and cooperate in a whole managerial information. In addition, the core company should make the scattered plans parts of the whole plan of supply chain, resource and information shared and strengthen the whole advantage of supply chain in market. What’s more, the company should pay attention to fusion of culture. Finally, in order to make the ally keep competitiveness, the company should do necessary check, stimulation and control. Key words: supplier strategic partner information sharing I I
1 탷싛 훐맺볒폃뿕뗷웷닺튵쿖ힴ벰랢햹쟷쫆럖컶 컒맺뿕뗷짺닺뾪쪼폚1978쓪떱쓪닺솿뷶캪223첨퓚1991-1993쓪컒맺뿕뗷웷탐튵뷸죫쇋웰늽뷗뛎퓚1994-1996쓪펭살쇋춶룟럥뷸죫쇋룟쯙랢햹뷗뛎폚1997쓪짺닺솿뎬맽쇋틔잰뗄쫀뷧뗚튻 죕놾뺭맽헢10쓪뗄랢햹훐맺뿕뗷웷닺튵틑뺭펵폐쇋햼쫀뷧뿕뗷웷뷼튻냫뗄짺닺맦쒣돉캪쏻뢱웤쪵뗄쫀뷧볒폃뿕뗷웷뗄뗚튻짺닺듳맺 †듓뛾쪮쫀볍뻅쪮쓪듺돵떽쿖퓚컒맺뿕뗷웷뗄닺솿틔욽뻹쎿쓪%뗄퓶뎤싊룟쯙퓶뎤뾼싇뿕뗷웷톹쯵믺뗈맘볼쇣늿볾뗄릩펦쓜솦쒿잰맺쓚뿉쪵쿖뗄볒폃뿕뗷웷ퟜ짺닺쓜솦맀볆퓚2600-3100췲첨/쓪쮫냠쮮욽풶풶뎬돶쿖퓚뗄쪵볊닺솿쯦ퟅ닺솿뗄늻뛏엊짽돶뿚솿튲퓚톸쏍퓶뎤뷸뿚솿퓲훰늽캮쯵2000쓪돶뿚솿듯닺솿뗄%뷸뿚솿뷶캪돶뿚솿뗄%[4] 평폚뿕뗷웷닺튵쿠뛔뷏룟뗄샻죳뫍뷏뗍뗄뷸죫뇚생틽훂듳솿웳튵뷸죫뷘횹떽2003쓪뗗뻟폐볒폃뿕뗷웷죏횤룱뗄웳튵폐177볒뻟폐튻뚨맦쒣짺닺닺욷틑뺭춶럅쫐뎡뗄웳튵짏냙볒2003쓪틔뒺삼룱솦몣뛻쏀뗄뿆쇺뮪놦뗈캪듺뇭뗄뿕뗷웷훷떼욷없뗄닺솿뎬맽좫맺짺닺ퟜ솿뗄40%죕쏀몫튲퓚컒맺붨솢쇋뷼20볒뿕뗷웷웳튵닺솿풼캪ퟜ솿뗄20%몣탅냂뿋쮹냄뿂싪횾룟뎤뫧탂뿆샖뮪TCL뗈뫳웚뷩죫뿕뗷웷짺닺뗄웳튵돉뎤톸쯙닺솿풼햼ퟜ솿뗄15%뮹폐튻듳엺맦쒣뷏킡뗄탂퓶웳튵[4] 춨맽럖컶,뿕뗷웷닺튵캴살뗄랢햹붫뻟폐죧쿂벸룶쟷쫆 1뿕뗷웷탐튵죔뻟폐랢햹뿕볤떫룟쯙퓶뎤웚벴붫죫욽컈랢햹뷗뛎 †쒿잰컒맺뿕뗷웷퓚돇쫐뗄펵폐싊쮮욽춬뗧뇹쿤쾴틂믺뗧쫓믺쿠뇈죔좻뷏뗍뷶캪뗧뇹쿤펵폐쮮욽뗄튻냫ퟮ뷼뿕뗷웷볛룱늻뛏붵뗍쒿잰틑뺭믹놾짏뫍뗧뇹쿤쾴틂믺뫍뗧쫓믺뒦퓚튻룶쮮욽쿟짏뛸컒맺뻓쏱뗄뿉횧엤쫕죫늻뛏쳡룟뇘좻듙뷸뿕뗷웷뗄탨쟳맣듳얩듥뿕뗷웷뗄펵폐싊쮮욽룼뗍뮹뒦퓚웰늽뷗1
뛎쯹틔듓ퟜ솿짏뫢솿뿕뗷웷펦뻟폐튻뚨뗄쫐뎡뿕볤떫캴살벸쓪쫇룟쯙퓶뎤뮹쫇욽컈퓶뎤쓘 †쫗쿈듓뗘쟸럖늼짏붲뿕뗷웷뗄훷튪쿺쫛뗘쟸틔훐쓏뮪뚫뮪놱컷쓏캪훷뚫놱뫍컷놱뗘쟸쫐뎡탨쟳퓶뎤쯤좻뷏뿬떫평폚웸뫲쿠뛔뷏솹쮬쫕죫튲늻룟ퟜ뗄탨쟳솿뮹뇈뷏짙늻믡돉캪뿕뗷웷뗄훷튪쿺쫛뗘쟸튻냣볒춥퓚볒폃뗧웷쿻럑횧돶짏뿕뗷웷릺싲듎탲업퓚뗧쫓믺쾴틂믺뫍뗧뇹쿤횮뫳컒맺뗧뇹쿤퓚펵폐쮮욽듯떽70%ퟳ폒뫳뷸죫쇋뮺싽퓶뎤뷗뛎평듋뿉틔췆뛏뿕뗷웷퓚퇗죈뗄뮪뚫훐쓏뗘쟸펵폐쮮욽듯떽70%틔뫳퓶뎤쯙뛈붫복뮺탂퓶탨쟳햼ퟜ탨쟳뗄뇈샽복짙룼탂탨쟳훰붥퓶뛠맀볆2004쓪뗄뮪뚫훐쓏뗘쟸뗄펵폐싊쮮욽붫듯떽70%ퟳ폒뛸랢듯뗄짏몣맣훝뗈듳돇쫐퓧퓚2001쓪뻍틑뺭퓚80%틔짏헢킩뗘쟸붫뫜뿬뷸죫욽컈랢햹뷗뛎컷쓏뗘쟸쯤좻튲뇈뷏퇗죈떫쫕죫쮮욽실뫳폚뚫늿뗘쟸뮪놱뗘쟸쿄벾튲럇뎣퇗죈떫뇏뺹쿄벾돖탸쪱볤뷏뛌펵폐싊뗄쮮욽늻첫뿉쓜룏짏뮪뚫훐쓏뗘쟸쯹틔뮪놱뫍컷쓏뗘쟸뿉쓜퓚듯떽40%-50%ퟳ폒뫳퓶뎤붫쟷뮺뛸2004쓪맀볆헢킩뗘쟸뗄펵폐싊붫듯떽35%틔짏[8] †웤듎쒿잰뗧뇹쿤쾴틂믺뗧쫓믺탐튵뚼틑뺭뷸죫컈뚨랢햹뗄뷗뛎쯼쏇뗄랢햹샺돌뛔뿕뗷웷탐튵쫇룶닎뾼틔뗧뇹쿤탐튵캪샽쒿잰쎿쓪맺쓚뗄탨쟳솿캪900-1000췲첨ퟳ폒돶뿚탨쟳퓚400췲첨퓚볒춥쫐뎡뿕뗷웷뗄탨쟳솿펦룃쫇듳폚뗧뇹쿤탨쟳뗄컒쏇헢샯볙뚨듳풼펦쫇놶죧맻볓짏벯췅폃뮧ퟜ탨쟳솿펦룃쫇뗧뇹쿤뗄훁놶쯹틔컈뚨웚뗄뿕뗷웷쫐뎡맺쓚죝솿캪2000췲첨ퟳ폒맺볊쫐뎡퓚600췲훁800췲횮볤쯹틔컒맺뿕뗷웷쫐뎡뿉쓜퓚2600-2800췲첨ퟳ폒듯떽컈뚨웚[8] †듓닺튵랢햹쪱볤짏럖컶뗧뇹쿤쾴틂믺탐튵듳풼폃쇋12-15쓪랢햹떽뇈뷏돉쫬뗄뷗뛎죧맻컒쏇냑1991쓪ퟷ캪뿕뗷웷탐튵뗄웰늽쓪떽2004-2007쓪볤컒맺뿕뗷웷탐튵붫뷸죫컈늽랢햹쪱웚 †쇭췢튻룶훘튪틲쯘쫇퓚훐맺볓죫쫀쎳횮뫳붫쏦쇙췢웳튵뗄룼벤쇒뺺헹맺쓚뎧짌붫늻뿉뇜쏢뗘쪧좥튻늿럖쫐뎡쫐뎡벯훐뛈붫뷸튻늽쳡룟튻킩뺺헹솦뗍쿂뗄웳튵붫놻쳔청 2
2뿕뗷웷탐튵뗄샻죳뿕볤붫늻뛏복짙 †닺튵랢햹맦싉룦쯟컒쏇튻룶닺튵퓚ퟟ쿲돉쫬뗄쪱뫲쯼뗄샻죳뿕볤붫훰붥쯵킡잰벸쓪뿕뗷웷탐튵랢햹뗄샺돌튲볻횤쇋헢튻맦싉쯤좻뿕뗷웷탐튵춬틔잰쿠뇈샻죳쮮욽틑듳럹뛈복짙탐튵욽뻹샻죳뮹쫇룟폚뗧뇹쿤쾴틂믺탐튵떫캴살벸쓪쯦ퟅ뺺헹뗄볓뻧뿕뗷웷탐튵붫뫜쓑놣돖쒿잰뗄샻죳쮮욽샻죳쮮욽붫돊쿂붵쟷쫆뿉쓜퓚캴살뗄튻훁죽쓪쓚헻룶뿕뗷웷탐튵붫죫캢샻쪱듺 3훐맺뿕뗷웷닺튵붫뷸죫닺튵훘ퟩ웚 †쒿잰컒맺뿕뗷웷웳튵쫽쒿훚뛠듓닺튵뗄랢햹맦싉짏뾴냩쯦ퟅ탐튵뗄돉쫬쫐뎡뗄뺺헹헟붫훰붥복짙뿕뗷웷탐튵춬뗧뇹쿤쾴틂믺쿠뇈쫐뎡뗄벯훐뛈쿠뛔뷏뗍2003쓪뇹쿤잰4볒뗄닺솿햼ퟜ닺솿뗄59%뛸뿕뗷웷잰4볒뷶햼떽쇋40%뗧뇹쿤쾴틂믺믹놾짏틑뺭탎돉쇋뇈뷏만뚨뗄쫐뎡럝뛮룱뻖떫뿕뗷웷탐튵폐튻듳엺뻟폐잿뺢쪵솦뗄훐볤솦솿죧뿆쇺뢻쪿춨뎤뫧쯉쿂쿄웕샖뷰죕솢몣탅냂뿋쮹뮪쇨TCL샖뮪탂뿆뗈잰벸쓪뿕뗷웷탐튵뒦퓚뿬쯙랢햹웚뻸듳늿럖웳튵뚼듓훐믱뗃쇋쫕틦떫쯦ퟅ뿕뗷웷탐튵훰붥죫욽컈랢햹웚탐튵뗄샻죳쮮욽쿂붵탐튵뗄훘ퟩ붫돉캪뇘좻[12] †떫틀뻝쒿잰뗄쫐뎡ힴ뿶뛌웚쓚짐늻뻟놸평벸룶듳웳튵탎돉슢뛏뗄쳵볾웤풭틲훷튪폐죽뗣쫗쿈쫇컒맺럹풱쇉삫쫐뎡뮷뺳뫍쳵볾닮틬뫜듳탨쟳쳘뗣룷늻쿠춬튻룶웳튵뫜쓑폐쓜솦ퟶ떽붫웤닺욷뢲룇좫맺늢싺ퟣ늻춬쿻럑헟뗄탨쟳쳘뗣웤듎뿕뗷웷닺욷닮틬탔뷏듳닺욷럖훐룟뗍떵헢퇹늻춬샠탍뗄웳튵뻍폐웤듦퓚뗄뿕볤ퟮ뫳듓웳튵뗄뺺헹솦살뾴쒿잰쓑럖늮훙뫜쓑퓚뛌웚쓚럖돶쪤뢺늻맽쯤좻뛌웚쓚짐탎늻돉쾴틂믺뗧뇹쿤탐튵뗄쫐뎡럝뛮럖늼룱뻖뿕뗷닺튵훘ퟩ뗄쟷쫆틀좻쫇늻뿉쓦뗄 4웳튵뺭펪럧쿕붫폐쯹퓶볓 †쫗쿈뿕뗷웷탐튵쳘뗣쫇탨쟳떯탔듳뛸릩펦떯탔킡뫜쓑욽뫢릩쟳맘쾵헢벸쓪쯤좻ퟜ뗄쟷쫆쫇뿕뗷웷탐튵퓚뿬쯙랢햹떫죧맻폶떽뺭볃늻뺰웸뫍웸뫲틬뎣뻍뿉쓜돶쿖탨쟳캮쯵쿖쿳믲헟쫇퓶뎤쯙뛈복뮺죧맻웳튵믹놾짏내헕췹쓪뗄랢햹쯙뛈낲업짺닺볆뮮뻍뿉쓜돶쿖릩듳폚쟳뗄쿖쿳웳튵믡돶쿖뷏듳뗄뿢3
듦퓬돉뷰뫍쪵컯믽톹헢뻍펰쿬떽뗚뛾쓪웳튵짺닺뗄낲업뫍쿺쫛웤듎뿕뗷웷탐튵랢햹잱솦훰붥복킡쪹웳튵뺺헹톹솦퓶볓쯦ퟅ뿕뗷웷탐튵붫훰붥뷡쫸룟쯙랢햹웚늽죫돉쫬웚탐튵랢햹뗄뿕볤붫훰붥쯵킡웳튵횮볤뗄뺺헹붫믡룼캪벤쇒닺튵뗄훘ퟩ쫇랢햹뗄뇘좻쟷쫆뒦퓚닺튵훘ퟩ웚뗄웳튵뗄뺭펪럧쿕붫뇈퓚닺튵짏짽웚튪듳뗚죽닺튵뗄샻죳뿕볤뗄쯵킡붫붵뗍웳튵뗖폹럧쿕뗄쓜솦 †룹뻝틔짏럖컶컒죏캪뿕뗷웷웳튵쫗쿈튪퓚캴살뗄뺺헹떱훐볓잿뛔뿕뗷웷탐튵헻쳥랢햹뗄냑컕퓚좫쟲뺭볃튻쳥뮯쪱듺웳튵뺭펪헟튪솢ퟣ폚좫쟲살뾼싇웳튵뗄랢햹햽싔뗚뛾튪붨솢럧쿕럀랶믺훆볓잿탅쾢뗄쫕벯듋췢튪볓잿뛔듦믵뗄뿘훆쪹뿢듦솿놣돖퓚뫏샭뗄쮮욽쳘뇰쫇튪볓잿뛔뷰뗄맜샭놣돖돤ퟣ뗄쿖뷰쇷뚯뿘훆펦쫕헋뿮뗄ퟜ솿뗚죽죏헦퇐뺿죫쫀뫳뗄펪쿺쒣쪽훐맺볓죫WTO틔뫳맺췢볒뗧쇣쫛짌붫뷸죫훐맺헢붫룸맺쓚뿕뗷웷뗄펪쿺쒣쪽듸살뫜듳뗄돥믷쒿잰맺쓚볒뗧쇷춨튵뮹뒦폚랢햹돵웚랢햹뮹늻돉쫬볒뗧짺닺짌뫍쿺쫛짌뗄맘쾵튲늻컈뚨뮹뇘탫퓚쫐뎡뺺헹훐볓틔좷솢뗚쯄쳡룟벼쫵뒴탂쓜솦뾪췘탂뗄샻죳뿕볤웕춨뿕뗷웷뗄뇟볊샻죳붫풽살풽짙웳튵펦룃춨맽벼쫵뾪랢뾪췘탂뗄쇬폲폃벼쫵돉놾붵뗍닺욷돉놾캴살벸쓪뿕뗷웷벼쫵랢햹뗄쟷쫆쫇뷚쓜HCFC쳦듺뫍죧뫎ퟛ뫏쳡룟쫒쓚뿕웸훊솿뗚컥쳡룟뿕뗷웷뗄맘볼쇣늿볾뗄릩펦쓜솦탎돉췪헻뗄닺튵솴짺닺짌폫쇣늿볾릩펦짌튪춨맽햽싔솪쏋쿠뮥닎막뗈뛠훖쫖뛎붨솢웰샎만뗄맘쾵볦맋솽헟뗄샻틦쪵쿖쮫펮ퟮ훕붨솢튻룶붡뾵뗄닺튵솴놣헏쳥쾵릲춬캬뮤헻룶닺튵뗄랢햹 훐맺뿕뗷닺튵쏦쇙쳴햽폫믺폶 뷼쓪살훐맺뿕뗷쫐뎡"볛룱햽"햽쫂욵랱탂짺욷없뫍튻킩훐킡욷없욾뷨뗍볛캻랢뚯튻듎폖튻듎"볛룱돥믷늨"웈쪹뎤웚폎샫폚"볛룱햽"횮췢뗄튻쿟욷없퓚2001쓪뛈튲뗷헻볛룱헻룶훐맺뿕뗷튵좫쏦쿝죫쇋뗍닣듎뗄볛룱햽캧돇훐뺿웤룹놾풭틲퓚폚훐맺뗄뿕뗷뎧볒듳뚼쎻폐ퟔ벺뗄뫋탄벼쫵닺욷춬훊뮯퇏훘볓죫WTO뫳훐맺뿕뗷튵죧뫎펦뛔헢샠볛룱햽헢뻍쫇훐맺뿕뗷튵뗄쳴햽횮튻쳴햽횮뛾퓚폚훐맺뿕뗷뎧볒죧뫎붵뗍짺닺돉놾듳럹붵뗍뗄맘쮰룸뷸뿚4
퇳욷없듳뻙뷸뻼훐맺쫐뎡즨쟥쇋훷튪헏낭듋췢퇳욷없믽벫뗘춬훐맺뿕뗷뎧볒뷸탐뫏ퟷ짵훁횱뷓퓚훐맺붨짺닺쿟붵뗍짺닺돉놾틔췹훐맺뿕뗷뎧볒쟀햼쫐뎡뗄폅쫆튲늻뢴듦퓚쇋쳴햽횮죽뻍퓚훐맺뿕뗷튵ퟮ뾴뫃뗄돶뿚짏쒿잰몣췢ퟮ뻟잱솦뗄뗄뿕뗷쫐뎡훷튪럖늼퓚얷쏀뗈뗘퓚쓇샯훐맺뗄뿕뗷닺욷뇘탫튪쏦뛔룷맺퇏룱뗄훊솿볬닢쳥쾵폈웤쫇퓚뮷놣훊솿짏뗄튪쟳쳴햽횮쯄냼삨죧뫎쳡짽욷없탎쿳놣돖웳튵붡뾵랢햹뗈훮뛠컊쳢틔췹퓚맺쓚뿕뗷쫐뎡짏뎣볻뗄쒳킩욷없ퟷ돶럾컱돐억늻쓜쪵쿖낲ힰ늻뫏룱욷없탎쿳닮맣룦탻뒫솦뛈킡뗈컊쳢볓죫WTO뫳퓚헻룶좫쟲뺺헹뗄듳뮷뺳쿂뚼쫇뛔훐맺뿕뗷튵탂뗄뾼퇩 돶뿚컞틉쫇훐맺볓죫WTO룸훐맺뿕뗷튵듸살뗄ퟮ듳믺폶볓죫WTO틔뫳훐맺뿕뗷닺욷뷸죫몣췢쫐뎡뗄쏅볷뷸뿚맘쮰붫듳럹쿂붵헢캪훐맺뿕뗷튵쳡릩쇋튻룶솼뫃뗄췢늿뮷뺳뫍뺺헹믺훆욾뷨훐맺뿕뗷튵20뛠쓪랢햹뗄뺭퇩벼쫵뫍샍뚯솦폅쫆훐맺뿕뗷닺욷붫틔"컯쏀볛솮"뗄ퟋ첬듳뻙뷸죫몣췢쫐뎡 듓탐튵랢햹뗄뷇뛈살뾴볓죫WTO듸룸훐맺뿕뗷튵룼듳믺폶퓚폚룸훐맺뿕뗷튵쳡릩쇋튻룶욽첨죃훐맺뿕뗷튵뿉틔뗃떽훊뗄랢햹뷼벸쓪살평폚뿕뗷웳튵좱짙뫋탄벼쫵훐맺뿕뗷쫐뎡쪼훕춣쇴퓚뗍닣듎뺺헹훐볓죫WTO뫳훐맺뿕뗷튵뇘탫쳡룟벼쫵쮮욽뫍맺쓚췢춬탐뷸탐뫏ퟷ맺쓚뿕뗷튵튲튪뷸탐풴헻뫏닅쓜퓚벤쇒뺺헹뗄좫쟲쫐뎡훐좡뗃쪤샻 훐맺뿕뗷튵뗄튻킩폐쪶횮쪿퓚뾴떽볓죫WTO뫳룸훐맺뿕뗷튵듸살뗄믺폶쪱튲뾴떽쇋잰쏦뗄삧쓑뫍쳴햽쯻쏇헽쏦쳴햽얬솦힡믺폶솦헹퓚좫쟲뺺헹훐쟀햼쫐뎡훆룟뗣 놾컄퇐뺿뗄훷튪쓚죝 퓚훕뛋쫐뎡뫍웳튵쓚늿뿉랢믓뿕볤훰붥복킡뗄쟩뿶쿂맺쓚뿕뗷웳튵붫쒿맢맘힢퓚폫릩펦짌뗄뫏ퟷ짏폫릩펦짌붨솢햽싔믯냩맘쾵랢믓릩펦솴헻쳥폅쫆돉캪웳튵뻶쪤쫐뎡뗄맘볼놾컄틔뿕뗷탐튵캪놳뺰쫗쿈럖컶쇋맺쓚뿕뗷탐튵뗄쿖ힴ벰랢햹쟷쫆닻쫶쇋퓚떱잰뮷뺳쿂맺쓚뿕뗷웳튵쯹쏦쇙뗄믺폶뫍쳴햽캪쇋펦뛔헢킩믺폶뫍쳴햽뷓쿂살럖컶쇋웳튵폫릩펦짌붨솢햽싔믯냩맘쾵쯹뻟폐뗄훘5
튪틢틥늢틔몣뛻캪샽닻쫶쇋몣뛻폫릩펦짌붨솢햽싔믯냩맘쾵쯹좡뗃뗄돉맻냼삨벼쫵쇬쿈뿢듦폫돉놾뗄붵뗍뗈쯦뫳퓚뗚죽헂ퟅ훘퇐뺿쇋몣뛻폫 릩펦짌붨솢햽싔믯냩맘쾵뗄춾뺶냼삨릩펦짌뗄톡퓱붨솢췸싧뮯뗄웳튵퓋ퟷ쒣쪽붨솢맜샭탅쾢쾵춳웳튵컄뮯뗄죚뫏릩펦짌뗄뾼뫋틔벰릩펦짌뗄벤샸뫍뿘훆ퟮ뫳뛔몣뛻뗄ퟶ램ퟷ돶ퟜ뷡뫍쮼뾼웚췻쓜룸맺쓚뿕뗷웳튵퓚붨짨릩펦짌믯냩맘쾵랽쏦쳡릩튻킩폐틦뗄붨틩뫍닎뾼놾컄퓚뛔몣뛻뷸탐럖컶맽돌훐훷튪틔뿕뗷쫂튵늿캪퇐뺿뛔쿳볦맋웤쯻쫂튵늿뗄ퟶ램 6
2 웳튵폫릩펦짌붨솢햽싔믯냩맘쾵뗄훘튪틢틥 웳튵폫릩펦짌붨솢햽싔믯냩맘쾵뗄믽벫틢틥 헻룶뛾쪮쫀볍뻅쪮쓪듺뿕뗷탐튵톸쏍랢햹룷룶뿕뗷웳튵뻹냑훷튪뺫솦럅퓚펪쿺랽쏦쯻쏇쪹돶믫짭뷢쫵샻폃맣룦탻뒫듙쿺뗈룷훖쫖뛎엜십좦뗘틔춼쟀뗃쿈믺좻뛸쯦ퟅ뿕뗷탐튵훰늽뷸죫컈뚨랢햹뷗뛎쿻럑헟뗄죕쟷샭탔뫍돉쫬맣룦탻뒫뗈쫖뛎뛔듙뷸웳튵뗄랢햹뗄ퟷ폃풽살풽폐쿞쇭췢웳튵뺭맽뛠쓪뗄쓚늿짺닺솦룄짆횮뫳튻킩듳탍웳튵쓚늿뗄짺닺솦좪풴뾪쪼뿝뷟헽죧뛅솢Shawn Tully퓚닆뢻퓓횾훐뗄튻욪컄헂훐횸돶“뷱쳬웳튵뗄뺭뎣탔뾪횧뚼늻믡뎬맽릫쮾욽뻹훆퓬돉놾뗄3%뛸샍뚯솦돉놾춨뎣튲늻믡뎬맽6%벴쪹쫇ퟮ폐킧뗄럑폃쿷복믲헟쫇붫짺닺맽돌훐샍뚯솦쏜벯뗄늿럖뷸탐좫쏦뗄ퟔ뚯뮯뛔ퟜ돉놾뗄룄짆뮹쫇캢뫵웤캢[13]” 튪쿲ퟩ횯쓚늿헒톰폐킧뗄짺닺솦쳡룟뗄살풴쫇풽살풽쓑쪵쿖쇋튲뻍쫇쮵웳튵틑뺭쎻폐첫뛠ힸ죢뿉복쇋헢쪱퓚쿻럑쫐뎡뫍웳튵쓚늿뻹늻쓜폐첫듳ퟷ캪뗄쟩뿶쿂웳튵폫릩펦짌뗄뫏ퟷ맘쾵뻍돉쇋뻶쪤쫐뎡뗄맘볼탔틲쯘뿉틔뫁늻뿤헅뗄쮵쮭펵폐쇋풭닄쇏쫐뎡쮭붫펵폐훕뛋쫐뎡맺쓚폐쿈볻횮쏷뗄뿕뗷웳튵퓧퓚벸쓪잰뻍틑뺭뾪쪼ퟅ쫖붨솢ퟔ벺뗄릩펦짌췸싧틢춼춨맽폫릩펦짌붨솢잿듳뗄햽싔솪쏋살펮뗃쫐뎡 ퟷ캪훐맺ퟮ듳뗄볒뗧훆퓬튵벯췅몣뛻릫쮾뷼쓪쏦쇙맺쓚맺볊춬탐튵뗄벤쇒뺺헹틔잰몣뛻릫쮾퓚볆뮮췆뚯쒣쪽쿂붨솢늢퓋탐쇋맺쓚튻쇷뗄닉릺훆퓬뫍펪쿺쾵춳떫뷼쓪살룃쾵춳뗄뺺헹뫍샻죳잱솦틑뷓뷼뺡춷릫쮾늻뗃늻퓚햽싔짏톰쟳탂뗄룼폐샻뗄뺭펪춾뺶몣뛻벯췅ퟔ 1999쓪10퓂럝쪵쪩맺볊뮯햽싔틔살퓚좫벯췅랶캧쓚틔쿖듺컯쇷룯쏼캪춻웆뿚뛔풭살뗄튵컱쇷돌뷸탐쇋훘탂짨볆뫍퓙퓬컯쇷헻뫏뗄뗚튻늽쫇헻뫏닉릺릫쮾붫풭살폫릩펦짌뗄싲싴맘쾵뇤돉캪햽싔뫏ퟷ믯냩맘쾵붫닉릺맜샭쿲풴맜샭췆뷸헢훖풴늻뷶횸닺욷풴뛸쟒냼삨죋솦풴뫍벼쫵풴틔뇤욵탂뎬죋뗄뾪랢캪샽쯦ퟅ뇤욵탂뎬죋뿕뗷춶럅쫐뎡몣뛻퓚뇤욵뿕뗷쫐뎡틑뺭돉캪쇬쿈헟뇤욵탂뎬죋춨맽웤폅탣뗄7
짨볆폅솼뗄욷훊낲좫탔뫍맣랺쪹폃뇪ힼힰ훃캪튵뷧짨솢쇋탂뇪ힼ뇤욵탂뎬죋쫇몣뛻뷶폃쇋6룶퓂뻍뾪랢돉릦뗄룟벶뇤욵뿕뗷쎻폐몣뛻릩펦짌뗄죈탄뫍닎폫뻍늻뿉쓜췪돉헢퇹뗄죎컱퓚뇤욵탂뎬죋뗄뾪랢훐몣뛻퓚뿕뗷릩펦탐튵뗄튻쳥뮯랽쏦뾪뒴쇋탂쇬폲벴뾪뒴쇋춬늽릤돌춬늽릤돌쫇횸뾪랢늽훨욽탐뷸탐헢퇹뿉틔뷚쪡쪱볤떫춬쪱튪쟳벫잿뗄볍싉탔뫍뿉뾿뗄돌탲[14]뛔폚ퟷ캪횱뷓뷓뿚폫릩펦탐튵쿠솪쾵뗄닉릺늿쏅폈웤탨튪죧듋풭살뗄닉릺뷶뷶듺뇭튻룶훷튪틔뗍돉놾 닉릺캪떼쿲뗄늿럖릺훃맽돌쿖퓚퓚몣뛻닉릺돐떣쇋좫쏦닺욷뾪랢맽돌뗄릲춬퓰죎ퟷ캪잰뛋릩펦살풴뗄튻룶ퟩ돉늿럖헢킩릩펦짌퓚튻룶뫜퓧뗄뷗뛎뻍놻몣뛻헻뫏퓚튻웰폐쪱짵훁닎폫뿉짨볆뷗뛎뗄릤ퟷ릩펦짌폐믺믡틔웤횪쪶뫍뺭퇩돐떣닺욷짨볆틔듙뷸짺닺헢쫇펰쿬몣뛻헢룶욷없뷸죫룟벶뇤욵뿕뗷뗄뻶뚨탔틲쯘틲뛸몣뛻쾣췻웤뫏ퟷ믯냩릩펦짌훰늽랢햹돉캪좫랽캻럾컱뗄쾵춳릩펦짌닆뢻500잿훐폐뷼50볒돉캪몣뛻벯췅뗄릩펦짌[16]릫쮾퓚믆떺뫍붺훝(폫ퟜ늿짺닺믹뗘쿠뻠2킡쪱틔쿂웻뎵샯돌)붨솢쇋릤튵풰캪맺쓚췢햽싔뫏ퟷ믯냩붨뎧늢캪웤닉폃JIT뒴퓬쳵볾 햽싔릩펦짌맘쾵폫뒫춳릩펦짌맘쾵뗄쟸뇰죧뇭21쯹쪾[17] 뇭21 햽싔릩펦짌맘쾵폫뒫춳릩펦짌맘쾵뗄쟸뇰 뒫춳릩펦짌맘쾵 햽싔릩펦짌맘쾵 릩펦훷쳥 컯쇏/늿볾 컯쇏/늿볾럾컱벼쫵횪쪶 릩펦짌톡퓱뇪ힼ 쫗쿈잿뗷볛룱늢탐뾼싇뛠뇪ힼ틲쯘 웤듎쫇훊솿 컈뚨탔 뇤뮯욵랱 뎤웚컈뚨뷴쏜뫏ퟷ 뫏춬탔훊 뛌웚떥튻 뎤웚뾪럅쪽뫏춬 짌컱첸에/뫏춬잩뚩욵싊 룟욵랱 뗍뷏만뚨 릩펦엺솿 킡 듳 릩펦짌쫽솿 듳솿 짙뛸뺫뎤웚뷴쏜뗄뫏ퟷ맘쾵 릩펦짌맦쒣 킡 듳 릩펦짌랶캧 믹놾퓚놾맺 좫쟲랶캧 탅쾢붻쇷 탅쾢폐 탅쾢릲쿭 닎폫싲랽퓧웚퇐랢 믹놾늻닎폫릩펦짌퓚퓧웚퇐랢훐죚죫ퟔ벺 뗄횪쪶벼쫵뗈 훊솿뿘훆 탨튪훊볬뿘훆평싲랽죏횤릩펦짌뛔닺욷훊 솿뢺좫늿퓰죎 8
헽쫇평폚짏쫶쟸뇰뗄듦퓚쪹뗃햽싔릩펦짌맘쾵뿉틔룸웳튵듸살훖훖뫃뒦듓샭싛돶랢튻룶돉릦뗄웳튵폫릩펦짌뗄햽싔믯냩맘쾵뛔웳튵닺짺뗄펰쿬폫웳튵볤뗄ퟝ쿲헻뫏샠쯆튲벴춨맽짏쿂폎웳튵볤뗄뫏ퟷ믲뫏늢쫇쪹웳튵퓚짺닺쿺쫛릺싲뿘훆뫍룷룶쇬폲샯뚼믱뗃뺭볃킧틦믲뷚풼돉놾18쿔좻솽룶뻟폐릩펦맘쾵뗄웳튵볤뗄뫏ퟷ쪹뗃늻춬벼쫵뗄짺닺ퟷ튵솪뫏웰살폐샻폚웳튵쳡룟짺닺킧싊샽죧퓚훆퓬튵헢훖뇤뚯쓜복짙짺닺맽돌뗄늽훨붵뗍닙ퟷ돉놾벰퓋쫤돉놾돤럖샻폃평폚짺닺늽훨뗄늻뿉럖룮틽웰뗄쿐훃짺닺솦쪵쿖붵뗍돉놾 뗄쒿뗄웤듎볆뮮킭뗷ퟷ튵닙ퟷ뗄돉놾틔벰뒦샭뷴벱쫂볾뗄돉놾튲뿉쓜붵뗍햽싔믯냩 맘쾵춨맽냑췪좫뗄쫐뎡붻틗탐캪뇤캪솽룶웳튵ퟩ돉뗄춳튻쳥쾵뗄쓚늿붻틗폐훺폚쮫랽춨맽쓚늿뿘훆뫍쓚늿킭뗷쪵쿖뺭볃탔듓놾웳튵뷇뛈돶랢쯹탨뗄닺욷퓚릩믵뗄벰쪱탔뫍훊솿랽쏦뻟폐쇋튻뚨뗄놣횤듓릩펦짌뷇뛈돶랢웤닺욷쿺쫛튲뻟폐쇋쿠떱뗄컈뚨탔19듓뛸듓헻룶릩펦솴뗄뷇뛈돶랢붵뗍쇋짺닺맽돌훐뗄늻좷뚨탔퓙듎춨맽솪쏋쮫랽뿉틔럖첯쫕벯럖컶 탅쾢뗄돉놾붨솢탅죎쪵쿖탅쾢릲쿭좡뗃쮫펮뗄킧맻웤훐냼삨믱좡뿢듦뫍닺욷탨쟳볆뮮탅쾢틔쪵쿖탨쟳폫짺닺쓜솦뗄욽뫢릩펦짌뺡퓧쇋뷢뿍뮧탂뗄짨볆믮뚯훷뚯뗘쳡돶붵뗍돉놾룄짆훊솿뫍릤틕맦뮮짺닺쓜솦뫍볓뿬쯙뛈뗄붨틩펰쿬뿍뮧닺욷뗄짨볆랽쪽싲랽퓲탨튪쿲릩펦짌쳡릩췪놸뗄탅쾢늢뻍훘튪뗄뇤룼탅쾢폫웤뷸탐쪵쪱킭뗷[20]듋췢컈뚨뗄맘쾵 쪹뗃쮫랽뿉틔벯훐랢햹룷ퟔ뗄벼쫵쳡룟 닺욷훊솿듙쪹웳튵믱뗃룼룟뗄킧틦 몣뛻릫쮾춨맽쪵쪩햽싔믯냩맘쾵좡뗃쇋죧쿂돉맻 1닉릺돉놾쿂붵닉릺욷훊솿쳡룟 몣뛻튻쓪탨튪닉릺150틚풪15000룶욷훖뗄짺닺뫍퓋ퟷ춶죫쯼쏇살ퟔ폚2000뛠볒릩펦짌춨맽헻뫏릩펦짌쫽쒿복짙떽900뛠볒벯췅닉릺죋풱복짙1/3돉놾쎿쓪뮷뇈붵뗍5ퟳ폒폫릩펦짌뗄햽싔믯냩맘쾵놣횤쇋릫쮾닺욷벼쫵뗄쇬쿈탔뫍벼쫵몬솿뮹쪹릫쮾탂닺욷뾪랢뫍짌욷뮯훜웚듳듳쯵뛌[21] 2뿢듦뫍퓋돉놾듳캪붵뗍 9
틔잰몣뛻릫쮾욽뻹뿢듦쪱볤뎤듯30쳬뷶쟠떺놾늿웳튵뗄췢ퟢ닖뿢뻍듯떽20폠췲욽랽쏗“닖뿢룯쏼”횮뫳욽뻹뿢듦훜쪱볤복짙쇋3/5벯췅닖뿢햼뗘쏦믽뷶캪췲욽랽쏗ERP뗄닉폃폐킧뗘쯵뛌쇋뚨떥쿬펦쪱볤쪹릫쮾2001쓪잰5룶퓂뗄뚩떥솿뇈좥쓪춬웚퓶볓쇋50틔짏 3뢶뿮킧싊룄짆 춨맽컯쇷룄퓬뫍뗧ퟓ짌컱탅쾢벼쫵뗄펦폃릫쮾뗄췸짏뢶뿮싊듯떽80틔짏뢶뿮벰쪱싊듯100뛅뻸쇋“죽뷇햮”쳡룟쇋릫쮾뗄탅폾춨맽췸짏횧뢶쎿쓪캪릩펦짌뷚풼럑폃듯짏잧췲풪 햽싔믯냩맘쾵쪵볊짏쫇튻훖뒴샻틦듳뇽돔룼듳뿩뗄뇽닟싔헽죧튻킩폐풶볻뗄웳튵볒쯹쳡돶뗄캪쪲쎴컒쏇뇘탫뫍릩펦짌운뗃쓣쯀컒믮살쟀돔쿖폐뗄헢뿩뇽쓘헢뿩샻틦듳뇽튻뚨뻍횻폐헢퇹듳싰뫎늻솪쫖살냑쯼ퟶ뗄룼듳죃쮫랽뚼춬쪱쫜틦튻춬돔룼듳뗄뇽쓘”[22]쒿잰퓚튻킩닺튵훐죧룟뿆벼닺튵뗧웷탐튵컯쇷튵폫튵럾컱튵뗈탐튵틑뷏캪웕뇩뗘붨솢쇋헢훖믯냩맘쾵뛸쟒헢훖펰쿬퓚늻뛏뗘삩듳떫퓚쒳킩닺튵훐헢훖뇤퓲뮹횻쫇햸슶춷뷇뛸뛔폚쓇킩쓜뎬풽뒫춳ퟩ횯뷧쿞룅쓮뗄웳튵믯냩맘쾵룸쇋쯻쏇폅뫱뗄붱짍뛸뛔쓇킩뻖쿞퓚뒫춳붻틗맘쾵훐뗄릫쮾퓲쪩폨쇋돍랣AMR Research뗄룟벶럖컶볒Pierre Mitchell움싛쮵“춨맽듓햽싔뷇뛈룼뫃뗘ퟩ횯믵풴늢쪵쪩릩펦솴뿉틔벫듳뗘붵뗍잱퓚돉놾늢뿉쿔훸펰쿬튻볒웳튵뗄뺺헹뗘캻”[23]믯냩맘쾵쪹뗃릩펦짌폫뿍뮧뚼쓜퓚룷ퟔ뗄쫐뎡훐뻟놸뎤웚뗄뺺헹폅쫆쯻쏇붥붥뗘만뷡폚헢훖룼뻟킧싊폫킧틦뗄짌튵맘쾵훐늢쟒튻늽늽뗘붫뺺헹헟업벷돶좥춬쪱뿍뮧뗃틔붫닺욷틔룼뿬룼뇣틋뗄랽쪽쿺쫛돶좥뛸릩펦짌퓚믱뗃뎤웚뫏풼뗄춬쪱튲쓜틔룼쇩믮뗄쟾뗀폫랽쪽룼컈만뗄뗘캻쳡릩뻟뺺헹솦뗄닺욷룸뿍뮧떱뷡캪믯냩뗄ퟩ횯볤쓜릻돖탸뗘ힷ쟳룼뗍돉놾폫룼뛠뗄탂볛횵쪱쯻쏇튲뒴퓬쇋튻훖뒫춳붻틗탎첬폀풶컞램폫횮욥뗐뗄폅쫆[24]틲듋듓샭싛짏붲믯냩맘쾵튲쫇웳튵쫊펦릱쿗벫듳뮯뗄닺컯 웳튵폫릩펦짌붨솢햽싔믯냩맘쾵늻뷶쫇퓶잿ퟔ짭뺺헹솦뗄탨튪뛸쟒쫇싺ퟣ뿍뮧탨쟳뗄탨튪웳튵횮볤뗄킯쫖뫏ퟷ붥붥뗘돉캪뿍뮧뗄믹놾튪쟳폫웚엎헢1 0
쫇평폚뿍뮧쯹톰헒뗄늻뷶뷶쫇쓜쳡릩닺욷폫럾컱뗄릩펦짌룼튪쟳릩펦짌쓜쟐죫헻룶릩룸쿮쒿늢폐쓜솦폫쯻죋릲쒱뫏ퟷ뿍뮧뮹튪쟳잿솦뗄믯냩맘쾵캪쯻쏇듸살췪헻뗄뷢뻶랽낸틔벰쳡릩ퟮ폅솼뗄닺욷뫍럾컱[25] 웳튵폫릩펦짌붨솢햽싔믯냩맘쾵뿉쓜듸살뗄뢺쏦펰쿬 뺡맜햽싔믯냩맘쾵폐ퟅ죧짏쯹쫶뗄믽벫ퟷ폃떫쫇튲폐뿉쓜듸살튻뚨뗄뢺쏦펰쿬맘쾵쮫랽뇘탫춨맽맘쾵뗄햼폃탔춶닅뿉쓜붨솢웰햽싔믯냩맘쾵[26]튻냣뛸퇔폃탔춶뚼폐춬퇹뗄뫳맻웵풼쮫랽쿖퓚횪뗀 쯻쏇붫듓쿠뮥붻틗훐폐쯹뗃릩랽뫍싲랽쫂쿈뚼퓚뺺헹탔뗄탭뛠놸톡웳튵훐톡퓱뛔랽ퟮ뫳탎돉쫂뫳뗄쮫뇟슢뛏쪹뗃쯼쏇폐믽벫탔뇋듋붻틗뛸늻쫇 폫웤쯻랽붻틗평폚햽싔믯냩맘쾵쫇룶솬탸늩?뗄맽돌웳튵뷸탐폃탔춶뻍믡쏦쇙뗃늻떽평듋닺짺뗄좫늿돉놾뷚풼믲헟쮵볛횵뗄퓶횵뛸쇭튻랽퓲퓚쫂뫳폃늻붻틗뷸탐췾킲틔뗃떽룃웳튵뗄돉놾뷚풼훐뗄늿럖헢훖쿖쿳 퓚붻틗돉놾샭싛훐돆캪믺믡훷틥[28]뎤웚뗄뫏ퟷ맘쾵쪹뗃웳튵뮹튪쏦쇙놻쟃훱룜쳗샎틔벰뗀뗂럧쿕뗈컊쳢쯦ퟅ맘쾵뗄퇓탸ퟌ뎤쇋튻킩틲쯘복죵쇋틲뎤웚맘쾵훐뗄탅죎돐억붻뮥ퟷ폃뗈듸살뗄뫃뒦샽죧뎤웚뗄릩펦맘쾵훐웳튵죝틗죏캪쯻쏇뗄릩펦짌첫컞뇤뮯믲헟쫇폫쯻쏇ퟔ짭뗄쿫램첫튻훂뛸늻퓙쪹쯻쏇퓶횵[29]뛸쟒웳튵뿉쓜믡죏캪뎤웚맘쾵훐뗄릩펦짌샻폃쇋쯻쏇뗄탅죎닉좡쇋믺믡훷틥뗄뺭펪탐캪듋췢뎤웚캬쾵뗄맘쾵틗폚맄샸쿠맘죋풱횮볤뗄뫏쒱헢훖뫏쒱튲붫떼훂웳튵퓋펪컞킧 1 1
3 몣뛻폫릩펦짌붨솢햽싔믯냩맘쾵뗄춾뺶 릩펦짌뗄톡퓱 웳튵폫릩펦짌뗄뫏ퟷ쪼폚뛔릩펦짌뗄톡퓱쯗뮰쮵뫃뗄뾪쪼쫇돉릦뗄튻냫죴쎻폐뫃뗄릩펦짌뫳쏦튪폫릩펦짌햽싔믯냩맘쾵횻쓜쫇몣쫐뎽슥틲듋웳튵튪폫릩펦짌붨솢햽싔믯냩맘쾵쫗쿈튪톡퓱뫃뗄릩펦짌웳튵튻냣룹뻝훊솿뿉뾿탔볛룱럾컱뗈랽쏦뛔릩펦짌ퟷ돶움에듓훐퓱폅톡좡릩펦짌 몣뛻벯췅퓚좷뚨릩펦짌횮잰튻냣믡뛔릩펦짌뷸탐뗷닩헢훖뗷닩럖캪죽훖뗚튻훖쫇돵늽뗷닩뗚뛾훖쫇풴쫐뎡뗷닩뗚죽훖쫇짮죫뗷닩 쫗쿈쫇돵늽뗷닩훷튪쫇뛔릩펦짌뗄믹놾쟩뿶뷸탐뗷닩죧릩펦짌뗄쏻돆뗘횷짺닺쓜솦쓜쳡릩쪲쎴닺욷쓜쳡릩뛠짙볛룱죧뫎훊솿죧뫎쫐뎡럝뛮폐뛠듳퓋쫤뷸믵쳵볾죧뫎뗈돵늽뗷닩튻냣닉폃럃컊뗷닩몣뛻뗄럃컊죋풱쫗쿈믡톰헒뫏쫊뗄럃컊뛔쿳좻뫳춨맽뗧뮰풤풼뷸탐럃컊퓚럃컊맽돌훐럃컊풱믡죃럃컊뛔쿳쳮튻헅릩펦짌뾨죧뇭3-1쯹쪾 뇭3-1 릩펦짌뾨욬 릫쮾쏻돆 믹뗘횷 놾펪튵횴헕 힢닡놾 쟩뿶솪쾵죋 늿쏅횰컱 뗧뮰 뒫헦 E-mail 탅폃뛈 닺닺욷쏻돆뿉릩쫐뎡럝욷 맦룱 볛룱 훊솿 솿 뛮 쟩뿶 퓋쫤랽쪽 퓋쫤쪱볤 퓋쫤럑폃 놸힢 1 2
릩펦짌뾨욬쫇닉릺맜샭뗄믹뒡릤ퟷ컒쏇퓚닉릺릤ퟷ훐뺭뎣튪톡퓱릩펦짌뻍뿉틔샻폃릩펦짌뾨욬살뷸탐톡퓱떱좻릩펦짌뾨욬튲튪룹뻝쟩뿶뗄뇤뮯뺭뎣뷸탐캬뮤탞룄뫍룼탂 퓚럃컊뷡쫸횮뫳몣뛻뗄럃컊죋풱믡릩펦짌뾨욬뗄쓚죝쫤죫볆쯣믺훐좥쯦뫳쫽뻝럖컶풱믡샻폃쫽뻝뿢뛔릩펦짌뷸탐럖컶럖컶뗄훷튪쒿뗄쫇뇈뷏룷룶릩펦짌뗘폅쫆뫍쇓쫆럖컶뗄쓚죝훷튪짦벰쯄룶랽쏦튻쫇닺욷뗄욷훖맦룱뫍훊솿쮮욽쫇럱럻뫏웳튵탨튪볛룱쮮욽죧뫎횻폐닺욷뗘욷훖맦룱훊솿쮮욽뚼쫊뫏폚웳튵닅쯣뗃짏웳튵뗃뿉쓜릩펦짌닅폐뇘튪뷸탐쿂쏦뗄럖컶뛾쫇웳튵뗄쪵솦맦쒣죧뫎닺욷뗄짺닺쓜솦죧뫎벼쫵쮮욽죧뫎웳튵뗄탅폃뛈죧뫎몣뛻튻냣믡톡퓱듳훐탍웳튵ퟷ캪릩펦짌헢튲쫇캪쇋쪹짏쫶틲쯘뗃떽놣횤죽쫇닺욷쫇뺺헹탔짌욷뮹쫇슢뛏탔짌욷죧맻쫇뺺헹탔짌욷퓲릩펦짌뗄뺺헹첬쫆죧뫎닺욷뗄쿺쫛쟩뿶죧뫎쫐뎡럝뛮죧뫎닺욷뗄볛룱쮮욽쫇럱뫏쫊쯄쫇릩펦짌쿠뛔놾웳튵뗄뗘샭붻춨쟩뿶죧뫎뷸탐퓋쫤랽쪽퓋쫤쪱볤퓋쫤럑폃럖컶뾴퓋쫤돉놾쫇럱뫏쫊믹폚헢튻뗣몣뛻튻냣믡쟣쿲폚톡퓱놾뗘릩펦짌떫헢튲늻쫇뻸뛔뗄뇈죧쮵튻룶웳튵샫몣뛻뇈뷏풶떫퓚웤쯻랽쏦뻟폐뫜듳폅쫆몣뛻튲믡뾼싇폫웤뫏ퟷ뗈떽쿂듎몣뛻퓶붨믲삩붨릤튵풰쪱뿉틔죃듋웳튵퓚풰쓚뾪짨럖뎧믲냡잨맽살헢퇹뻍듯떽쇋솽좫웤쏀뗄킧맻떱좻뛔폚쓇킩벼쫵몬솿뇈뷏룟뗄쇣늿볾죧톹쯵믺뛸놾뗘릩펦짌컞램짺닺뗄횻쓜쫇풶뻠샫닉릺믲맺볊닉릺 퓚뛔릩펦짌뷸탐돵늽럖컶횮뫳닉릺늿뮹믡뷸탐풴쫐뎡뗷닩쪵볊짏쫇뛔릩펦닄쇏쯹퓚쫐뎡뷸탐뫪맛럖컶럖컶뗄쓚죝훷튪쫇튪얪쟥돾솽룶컊쳢튻룶쫇풴쫐뎡쫇슢뛏탔쫐뎡뮹쫇뺺헹탔쫐뎡죧맻쫇슢뛏탔쫐뎡퓲닉좡슢뛏탔닉릺닟싔뛔폚뺺헹탔쫐뎡퓲닉좡뺺헹탔닉릺닟싔샽죧헐춶뇪훆30듓쪵볊쟩뿶살뾴볒뗧쇣늿볾뻸듳뛠쫽뒦폚뺺헹탔쫐뎡헢쫇평폚볒뗧쇣늿볾뗄벼쫵몬솿늻쫇뫜룟뷸죫쏅볷뷏뗍쇭췢튻룶컊쳢쫇풴쫐뎡쫇돉뎤탔뗄쫐뎡뮹쫇쎻실탍뗄쫐뎡죧맻쫇쎻실탔쫐뎡퓲믡튪쟳퇐랢늿벰퓧ힼ놸쳦뮻닺욷뇈죧쯦ퟅ뺭볃뗄랢햹뫍죋쏇짺믮쮮욽뗄쳡룟죋쏇풽살풽쟣쿲폚릺싲뻟폐훮뛠폅뗣뗄뇤욵뿕1 3
뗷쓇쎴헢뻍틢캶ퟅ뚨욵톹쯵믺쫐뎡붫훰늽ퟟ쿲쎻실쯦ퟅ닺욷랽쿲뗄룄뇤닉릺랽쿲튲붫쯦횮룄뇤 퓚췪돉잰쏦솽쿮뗷닩럖컶릤ퟷ횮뫳믹놾짏틑뺭좷뚨ힼ놸랢햹캪ퟔ벺릩펦짌뗄웳튵뷓쿂살뗄릤ퟷ뻍쫇뛔뫲톡웳튵뷸탐짮죫ퟐ쾸뗄뾼달헢훖뾼달쫇쪵뗘뾼달벴짮죫떽릩펦짌웳튵뗄짺닺쿟룷룶짺닺릤틕훊솿볬퇩뮷뷚짵훁맜샭늿쏅뛔쿖폐뗄짨놸릤틕짺닺벼쫵맜샭벼쫵뗈뷸탐뾼달뾴쯹닉릺뗄닺욷쓜늻쓜싺ퟣ놾웳튵쯹펦뻟놸뗄짺닺릤틕쳵볾훊솿놣횤쳥쾵뫍맜샭맦랶튪쟳뻟쳥살쮵뾼달뗄쓚죝죧쿂 1맜샭죋풱쮮욽맜샭죋풱쯘훊뗄룟뗍맜샭죋풱릤ퟷ뺭퇩쫇럱럡뢻맜샭죋풱릤ퟷ쓜솦뗄룟뗍 2튵벼쫵쓜솦웤벼쫵죋풱쯘훊뗄룟뗍벼쫵죋풱뗄퇐랢쓜솦룷훐튵벼쫵쓜솦뗄룟뗍 3믺웷짨놸쟩뿶믺웷짨놸뗄쏻돆맦룱뎧없쪹폃쓪쿞벰짺닺쓜솦믺웷짨놸뗄탂뻉탔쓜벰캬뮤ힴ뿶뗈 4닄쇏릩펦ힴ뿶웤닺욷쯹폃풭닄쇏뗄릩펦살풴웤닺욷쯹폃풭닄쇏뗄릩펦살풴웤닄쇏뗄릩펦쟾뗀쫇럱뎩춨웤풭닄쇏뗄욷훊쫇럱컈뚨웤릩펦짌풭쇏살풴랢짺삧쓑쪱웤펦뇤쓜솦뗄룟뗍뗈 5욷훊뿘훆쓜솦웤욷맜ퟩ횯쫇럱붡좫욷맜죋풱쯘훊뗄룟뗍욷맜훆뛈쫇럱췪짆볬퇩틇웷쫇럱뺫쏜벰캬뮤쫇럱솼뫃풭닄쇏뗄톡퓱벰뷸쇏볬퇩뗄퇏룱돌뛈닙ퟷ랽램벰훆돌맜훆뇪ힼ쫇럱맦랶돉욷맦룱벰돉욷볬퇩뇪ힼ쫇럱맦랶욷훊틬뎣뗄ힷ쯝쫇럱돌탲뮯춳볆벼쫵쫇럱뿆톧틔벰춳볆쫇럱쿪쪵뗈 6닆컱벰탅폃ힴ뿶쎿퓂뗄닺횵쿺쫛뛮살췹뗄뿍뮧살췹뗄틸탐뺭펪뗄튵벨벰랢햹잰뺰뗈 7맜샭맦랶훆뛈맜샭훆뛈쫇럱쾵춳뮯뿆톧릤ퟷ횸떼맦랶쫇럱췪놸횴탐뗄ힴ뿶쫇럱퇏룱 1 4
뾼달튻냣평닉릺늿훊맜늿뫍벼쫵훐탄돩돶죋풱ퟩ돉뾼달킡ퟩ뷸탐뾼달췪횮뫳뾼달킡ퟩ믡뻍뾼달쓚죝닎헕쿠맘뇪ힼ룸릩펦짌듲럖듲럖뗄뇪ힼ죧뇭32 쯹쪾 뇭32 릩펦짌듲럖닎헕뇭 움 럖 뇪 ힼ 쿮쒿 쓚죝 3럖 2럖 1럖 맜 폐컄볾뮯뗄릫쮾헾닟늢폐컄뮯뗄릫쮾헾닟떫컞컄볾뗄릫쮾헾 쟒뇈뷏췪짆 늻첫췪짆 닟 샭 맜샭닣폐뚨웚움뚨욷훊쳥맜샭닣폐움뚨욷훊쳥쾵 쾵뗄쫊뫏탔뫍폐킧탔뗄쫊뫏탔뫍폐킧탔떫컞 횰 쇷폚탎쪽 퓰맜샭닣폐췪짆뗄욷훊움짳폐쿠맘뗄맜샭움짳볇 볇슼 슼떫늻쿪쪵컞 폐컄볾뮯뗄욷훊놣횤쳥폐컄볾뮯뗄욷훊쳥쾵컞컄볾뮯뗄욷훊쳥쳥 쾵뷡릹뇈뷏췪짆 떫늻첫췪짆 쾵 쾵 냬쫂좫욾쇬떼뿚춷욷 뗄 횸쪾ퟩ횯뷡릹늻훊 췪 웳튵ퟩ횯뷡릹뇈뷏뫏샭ퟩ횯뷡릹늻쪮럖쏷좷붡좫횰퓰늻쟥놣 짆 룷룚캻횰퓰쏷좷 횰퓰늻첫쟥돾 릤ퟷ컞헂톭뎯쇮횤 탔 쾦룄뗈냬쫂킧싊쳥 뗍쿂 쾵 쳥쾵쳥쾵믹놾짏쓜퓋탐떫퓋ퟷ쳥쾵쓜폐킧퓋탐욷훊쫖쎻폐튻룶췪헻뗄컄쫖닡뫍볾뮯뗄쳥쾵횻폐뗄폐닡뫍돌탲컄볾뗄맦뚨쓜죏늻첫췪짆횴탐킧탔헦횴탐돌탲컄볾뗄맦뚨늻첫퇏튻킩쾰맟탔ퟶ램믲 룱 뿚춷돌탲퓚쪵쪩 쳥쾵퓋탐훐뗄컊쳢늻폐돶쇋컊쳢짏짏쿂쿂쓜춨맽맜샭움짳벰쓚짳랢벰쪱랢쿖랢쿖쇋튲늻쎦폚뻈믰샠쳥쾵쿖쳥쾵퓋탐훐뗄컊쳢늢닉쓜뫜뫃뗘뻀헽풤럀듫쯆뗄컊쳢뺭뎣랢 퓋ퟷ좡뻀헽뫍풤럀듫쪩 쪩늻첫췪짆컄볾폐탎짺컞뻀헽풤럀듫 뗄폐쪽훷틥쟣쿲 쪩 욷 킧탔룹놾컞엠통맜샭훊 풱릤닎폫쳥쾵뗄ퟔ톧탔풱릤놻뚯뗘닎폫엠통 룟뛔풱릤뗄엠통뫍뾼뫋맜샭헟뛔웳튵엠통튲늻벼쫵짏컞붻쇷죋놣 쓜췆뚯죋풱쯘훊뗄쳡룟쫇럇뎣훘쫓믲헟ퟟퟟퟟ쇋맜샭뫍벼쫵횤 탎쪽 뻍돶쿖뛏닣 쳥 살ퟔ릫쮾쓚룷늿쏅벰폃뮧쓚늿욷훊탅쾢늻쓜훷뚯쾵 욷훊뗄탅쾢쓜훷뚯쫕벯폐쫕벯뫍럖컶뇘탫믲뷴탅쾢쏅늿쏅뷸탐럖컶늢벰쪱뒫벱쪱닅쓜뒫뗝떽폐맘늿쎻폐욷훊탅쾢뗄럖뗄럖쯍룸폐맘늿쏅죋풱뺭뎣쏅살ퟔ폃뮧뗄탅쾢늻컶폫뒫뗝횻폐떱컶폫헙뾪욷훊럖컶믡뷸탐욷쓜벰쪱듰뢴믲뒦샭늻폐뮧틢볻뷏듳쪱뒫뗝 훊룄뷸듫쪩훘튪탅쾢쳡뎣뷸탐욷훊럖컶뫍욷훊닅쇙쪱볓틔뷢뻶 붻맜샭움짳 룄뷸 1 5
탸뇭 짺닺폐튻쳗췪헻뗄짨놸맜샭폐튻킩캬탞냬램뛔훘튪짨놸냬램듓닉릺닙ퟷ짨놸닅폐놣퇸볆뮮늻쓜컞놣퇸폫캬탞훆뛈킡뗄캬캬뮤뫍놣퇸뻹쫜떽폐킧뺭뎣놣횤짨놸뒦샭췪뫃ힴ컊쳢늻훘쫓늻풤럀돶뮤폫뿘훆늻춬짨놸뷸탐늻첬늻쪱폐틲짨놸뒦샭췪풺듳컊쳢닅뷸탐캬탞짺 닺놣퇸춬벶뇰뗄놣퇸짨놸뺭뫃ힴ첬늻쪱폐틲짨놸쯰뺭뎣펰쿬짺닺 뎣뒦폚췪뫃ힴ첬 뮵뛸춣릤쿖쿳 맜 샭 짺닺짺닺뮷뺳쟥뷠헻웫퓠싒닮샋럑뺭뎣헒 뮷뺳폐탲내5S튪쟳퓋믹놾헻뷠쪱뛸폐즢싒쿖 ퟷ쿳늻쓜ퟶ떽쾰맟뮯늻떽컯쇏믲릤뻟펰쿬 헽뎣짺닺뷸탐 짺닺벼쫵쫬솷훘쫓닺욷욷믹놾짏헆컕짺닺벼쓜횻벼쫵쮮욽뗍컄뮯쯘훊죋풱훊퓰죎탄잿벼쫵쮮맘탄ퟔ벺뗄릤탲늻맘탄닮퓰죎탄늻잿뺭뎣쯘훊 욽룟퓰죎탄훘 웤쯻죋뎵볤뫍릫쮾뗄쫂 짺닺돶듎욷뫍럏욷 힢쿞폚욪럹움럖쓚죝캴좫늿퓚뇭룱훐쇐돶 럖쫽돶살뫳틀뻝쿠맘뇪ힼ믲룹뻝럖쫽룟뗍퓱폅슼좡늢냑뷡맻쯍훊맜늿벼쫵훐탄뾪랢늿믡짳믡짳춨맽뫳놨릤쎳릫쮾ퟜ뺭샭엺ힼ뷓쿂살릤쎳릫쮾믡춨횪릩펦짌뷸탐쯍퇹퇹욷쯍맽살뫳평훊볬뒦훊볬풱내뷸믵볬퇩폫쫔퇩뿘훆돌탲뫍살쇏볬퇩맦랶뷸탐볬퇩늢ퟷ돉볇슼죴욷훊늻뫏룱훊볬뒦춨횪릤쎳릫쮾닉릺늿퓙춨횪릩펦짌쯍퇹훘탂좷죏웤욷훊죴죔늻뫏룱퓲폨틔쳔청죴퇹욷볬퇩뫏룱뫳퓲뷸탐킡엺쫔퇩킡엺쫔퇩죴쫇춨맽퓲뷸죫듳엺릩믵ퟔ듋룃릩펦짌닅쯣폫몣뛻붨솢쇋컈뚨뗄릩펦맘쾵뻟놸쇋폫몣뛻붨솢햽싔믯냩맘쾵뗄쿈뻶쳵볾 붨솢췸싧뮯뗄웳튵퓋ퟷ쒣쪽 웳튵튪뒴붨췸싧뮯뗄웳튵퓋ퟷ쒣쪽뒦폚릩펦솴뫋탄뮷뷚뗄웳튵튪붫폫ퟔ벺튵컱폐맘횱뷓뫍볤뷓뗄짏쿂폎웳튵쓉죫튻쳵뮷뮷쿠뿛뗄릩펦솴훐쪹뛠룶웳튵쓜퓚튻룶헻쳥뗄탅쾢쾵춳맜샭쿂쪵쿖킭ퟷ뺭펪뫍킭뗷퓋ퟷ냑헢킩웳튵뗄럖즢볆뮮쓉죫헻룶릩펦솴뗄볆뮮훐쪵쿖풴뫍탅쾢릲쿭퓶잿쇋룃릩펦솴퓚쫐뎡훐뗄헻쳥폅쫆춬쪱튲쪹쎿룶웳튵뻹뿉쪵쿖틔ퟮ킡뗄룶뇰돉놾뫍뮻돉놾살믱뗃돉놾폅쫆32헢훖췸싧뮯뗄웳튵퓋ퟷ쒣쪽닰돽쇋웳튵뗄캧잽붫룷룶웳튵뛀솢뗄1 6
탅쾢맂떺솬뷓퓚튻웰춨맽췸싧뗧ퟓ짌컱냑맽좥럖샫뗄튵컱맽돌벯돉웰살뢲룇쇋듓릩펦짌떽뿍뮧뗄좫늿맽돌뛔릩펦솴훐뗄웳튵뷸탐쇷돌퓙퓬붨솢췸싧뮯뗄웳튵퓋ퟷ쒣쪽쫇붨솢웳튵볤뗄릩펦솴탅쾢릲쿭쾵춳뗄믹쪯[33] 2000쓪캪쇋쫊펦탂뗄랢햹탎쫆뗄탨튪몣뛻벯췅뷸탐쇋튻뎡맦쒣뫪듳뗄튵컱쇷돌훘ퟩ튵컱쇷돌훘ퟩ잰몣뛻벯췅뗄ퟩ횯뷡릹쫴폚뗤탍뗄닺욷쫂튵늿훆룷룶닺욷쫂튵늿뻹쿂짨닉릺짺닺펪쿺닆컱닖뿢뗈늿쏅늢쟒룷닺욷놾늿룷ퟔ캪헾훘ퟩ뫳벯췅내헕맦쒣뺭볃벰튵뮯럖릤뗄풭퓲붫룷룶닺욷쫂튵늿뗄닉릺횰쓜닖뒢횰쓜퓋쫤횰쓜헻뫏캪튻룶늿쏅—컯쇷평컯쇷춳튻탐쪹룷닺욷쫂튵늿뗄짏쫶3훖횰쓜붫룷닺욷쫂튵늿뗄맺쓚펪쿺릦쓜헻뫏캪튻룶늿쏅—짌쇷맺췢펪쿺늿쏅헻뫏캪몣췢쇷몣췢췆뷸놾늿닆컱늿쏅헻뫏캪뷰쇷폚쫇풭폐뗄룷닺욷쫂튵늿뻍퇝뇤돉뛀솢뗄짺닺벰퇐랢늿쏅뛸늻퓙뻟폐웤쯻뗄릦쓜짏쫶벸듳늿쏅퓚벯췅ퟩ횯뷡릹훐뗄뗘캻쫇욽벶뗄 컯쇷늿쏅퓚튵컱쇷돌훘ퟩ뫳뗄킧싊쏷쿔쳡룟쇋평폚룷닺욷쫂튵늿쇣볾뗄릲폃탔틔벰닉릺뗄맦쒣뺭볃탔쪹뗃닉릺돉놾듳럹뛈붵뗍춬쪱뛔룷쫂튵늿뗄닖뿢틔벰퓋쫤뷸탐춳튻맦뮮쪹뗃닖뒢럑폃뫍퓋쫤럑폃튲폐쇋튻뚨뗄붵뗍늢쟒퓋쫤뗄벰쪱탔뷏틔잰튲폐쇋뷏듳돌뛈뗄룄짆 튵컱쇷돌훘ퟩ뫳뗄뷰쇷퓚돉놾맜샭럑폃뿘훆뗈랽쏦뛔룷쫂튵늿웰떽쇋펦폐뗄햢뿚ퟷ폃듓뛸룄뇤쇋퓚튵컱쇷돌훘ퟩ잰틲닆컱늿쏅솥쫴폚룷닺욷쫂튵늿뛸쪹뗃릤ퟷ늻뫃뾪햹뗄뻖쏦킧싊쳡룟쇋[34] 짌쇷랽쏦쯹폐쫂튵늿뗄닺욷평짌쇷놾늿춳튻ퟩ횯쿺쫛룷뗘릤쎳릫쮾뢺퓰몣뛻쯹폐닺욷퓚떱뗘뗄쿺쫛헢퇹춨맽헻뫏펪쿺쟾뗀쪵쿖쇋늻춬닺욷쫐뎡풴뗄릲쿭욷없펰쿬솦뗄뮥뚯듙뷸쇋쿺쫛뷚풼쇋쿺쫛돉놾 붨솢맜샭탅쾢쾵춳 뷱쳬탅쾢돉쇋뻶뚨웳튵짺듦폫랢햹뗄맘볼틲쯘뛸탅쾢릲쿭쫇웳튵폫릩펦짌붨솢햽싔믯냩맘쾵뗄훷튪쳘헷뫍쓜럱좡뗃돉릦뗄맘볼캪쇋쪵쿖룟훊솿뫍룟킧뗄탅쾢릲쿭뻍뇘탫붨솢웳튵볤뫍웳튵쓚뗄맜샭탅쾢쾵춳[35] 1 7
2000쓪몣뛻벯췅퓚뷸탐튵컱쇷돌훘ퟩ뗄춬쪱돢1틚죋쏱뇒붨솢웰SAP쾵춳룃쾵춳냼삨컯쇷탅쾢쾵춳쿺쫛맜샭쾵춳닆컱맜샭쾵춳뫍뻶닟횧돖쾵춳컯쇷탅쾢쾵춳쫇SAP쾵춳뗄튻룶ퟓ쾵춳룃컯쇷맜샭탅쾢쾵춳훷튪냼삨뚩믵뒦샭엤쯍맜샭뷸믵맜샭퓋쫤맜샭뫍뿢듦맜샭컥룶쾵춳룃컯쇷맜샭탅쾢쾵춳죧쿂춼쯹쪾 컯쇷맜샭탅쾢쾵춳 뚩 믵 엤 쯍 뷸 믵 퓋 쫤 뿢 듦 뒦 샭 맜 샭 맜 샭 맜 샭 맜 샭 ퟓ쾵ퟓ쾵ퟓ쾵ퟓ쾵ퟓ쾵 춳 춳 춳 춳 춳 춼3-3 몣뛻컯쇷맜샭탅쾢쾵춳 뷸믵맜샭ퟓ쾵춳훷튪뷸탐닉릺맜샭뫍릩펦짌맜샭죧쿂춼쯹쪾 뷸믵맜샭ퟓ쾵춳 뷸믵맜샭릩펦짌맜샭 뷸뚩믵릩펦뷸뷸뷸릩펦릩펦릩펦릩펦믵 솿 짌톡 믵 믵 믵 짌 짌 짌 짌 볆좷 뚨 퓱 뚩뚩뚩떵 낸떵 낸 벶 뇰 쟩 뿶뮮 떥 떥 떥 붨 솢 룼 탂 좷 뚨 닩 톯훆쫤탞닩뚨 죫 룄 톯 춼3-4 몣뛻뷸믵맜샭ퟓ쾵춳 1 8
틀췐SAP맜샭탅쾢쾵춳몣뛻붨솢웰틔튻쇷죽췸캪쳘헷뗄쿖듺컯쇷쒣쪽튻쇷쫇틔뚩떥탅쾢쇷캪훐탄죽췸럖뇰쫇좫쟲릩펦솴풴췸싧좫쟲폃뮧풴췸뫍볆쯣믺탅쾢췸싧죽췸춬늽퓋뚯캪뚩떥탅쾢쇷뗄퓶횵쳡릩횧돖 몣뛻컯쇷뗄튻쇷죽췸뗄춬늽쒣쪽냯훺몣뛻쪵쿖쇋쯄룶쒿뇪 1캪뚩떥뛸닉릺쿻쏰뿢듦퓚몣뛻닖뿢늻퓙쫇뒢듦컯뗄쮮뿢뛸쫇튻쳵쇷뚯뗄뫓뫓훐쇷뚯뗄쫇내떥닉릺살짺닺뇘탫뗄컯튲뻍쫇틔뚩떥살뷸탐닉릺훆퓬뗈믮뚯헢퇹듓룹놾짏쿻돽쇋듴훍컯쿻쏰쇋뿢듦 쒿잰몣뛻벯췅쎿룶퓂욽뻹뷓떽6000뛠룶쿺쫛뚩떥헢킩뚩떥뗄뚨훆닺욷욷훖듯7000뛠룶탨튪닉릺뗄컯쇏욷훖듯15췲폠훖퓚헢훖뢴퓓뗄쟩뿶쿂몣뛻컯쇷헻뫏틔살듴훍컯붵뗍%닖뿢쏦믽복짙50%뿢듦뷰복짙67%몣뛻컯쇷훐탄믵쟸쏦훖7200욽랽쏗떫쯼뗄췌췂솿좴쿠떱폚웕춨욽쏦닖뿢뗄30췲욽랽쏗춬퇹뗄릤ퟷ몣뛻컯쇷훐탄횻폐10룶닦쮾믺뛸튻냣닖뿢췪돉헢퇹뗄릤ퟷ솿훁짙탨튪짏냙죋 2쮫펮펮뗃좫쟲릩펦솴췸싧몣뛻춨맽헻뫏쓚늿풴폅뮯췢늿풴쪹릩펦짌평풭살뗄2336볒폅뮯훁978볒맺볊뮯릩펦짌뗄뇈샽좴짏짽쇋20%붨솢쇋잿듳폐웳튵뚼틑돉캪몣뛻뗄릩펦짌폐솦뗘놣헏쇋몣뛻닺욷뗄훊솿뫍붻믵웚늻뷶죧듋룼폐튻엺맺볊뮯듳릫쮾틑뺭틔웤룟뿆벼뫍탂벼쫵닎폫떽몣뛻닺욷뗄잰뛋짨볆훐쒿잰뿉틔닎볓폫닺욷뾪랢뗄릩펦짌뇈샽틑룟듯% 3죽룶JTT쪵쿖춬늽쇷돌3룶JTT벴JTT닉릺JTT엤쯍뫍JTT럖늦컯쇷살쪵쿖춬늽쇷돌 평폚컯쇷벼쫵뫍볆쯣믺탅쾢맜샭뗄횧돖몣뛻컯쇷춨맽3룶JTT벴JTT닉릺JTT엤쯍뫍JTT럖늦컯쇷살쪵쿖춬늽쇷돌쒿잰춨맽몣뛻뗄BBP닉릺욽첨쯹폐뗄릩펦짌뻹퓚췸짏뷓쫜뚩떥늢춨맽췸짏닩톯볆뮮폫뿢듦벰쪱늹믵쪵쿖JTT닉릺믵컯죫뿢뫳컯쇷늿쏅뿉룹뻝듎죕뗄짺닺볆뮮샻폃ERP탅쾢쾵춳뷸탐엤쇏춬쪱룹뻝뾴냥맜샭4킡쪱쯍쇏떽릤캻쪵쿖JTT엤쯍짺닺늿쏅내헕B2BB2C뚩떥뗄탨쟳췪돉뚩떥틔뫳싺ퟣ폃뮧룶탔뮯탨쟳뗄뚨훆닺욷춨맽몣뛻1 9
좫쟲엤쯍췸싧쯍듯떽폃뮧쫖훐쒿잰몣뛻퓚훐탄돇쫐쪵쿖8킡쪱엤쯍떽캻쟸폲쓚24킡쪱엤쯍떽캻좫맺4쳬틔쓚엤쯍떽캻 4볆쯣믺췸싧솬뷓탂뺭볃쯙뛈퓚웳튵췢늿몣뛻CRM뿍뮧맘쾵맜샭뫍BBP뗧ퟓ짌컱욽첨뗄펦폃볜웰쇋폫좫쟲폃뮧풴췸좫쟲릩펦솴풴췸릵춨뗄쟅솺쪵쿖쇋폫폃뮧뗄쇣뻠샫쒿잰몣뛻100%뗄닉릺뚩떥평췸짏쿂듯쪹닉릺훜웚평풭살뗄욽뻹10쳬붵뗍떽죽쳬췸짏횧뢶틑듯ퟜ횧뢶뛮뗄20%36퓚웳튵쓚늿볆쯣믺ퟔ뚯뿘훆뗄룷훖쿈뷸컯쇷짨놸늻떫붵뗍쇋죋릤돉놾쳡룟쇋샍뚯킧싊뮹횱뷓쳡짽쇋컯쇷맽돌뗄뺫쾸쮮욽듯떽훊솿쇣좱쿝뗄쒿뗄볆쯣믺맜샭쾵춳듮붨쇋몣뛻벯췅쓚늿뗄탅쾢룟쯙릫슷쓜붫뗧ퟓ짌컱욽첨짏믱뗃뗄탅쾢톸쯙뮯캪웳튵쓚늿뗄탅쾢틔탅쾢듺쳦뿢듦듯떽쇣펪퓋놾뗄쒿뗄 웳튵컄뮯뗄 죚뫏 탅쾢벼쫵쯤좻뫜훘튪떫ퟷ캪펲볾쯼튪랢믓ퟷ폃뮹샫늻뾪쿠펦뗄죭볾헢룶죭볾뻍쫇웳튵컄뮯37몣뛻잿뗷ퟔ짭컄뮯뗄붨짨춬쪱튲힢훘릩펦짌웳튵컄뮯폫ퟔ짭컄뮯뗄죚뫏평폚웳튵폫릩펦짌놣돖뗄쫇뎤웚뫏ퟷ릲춬랢햹뗄맘쾵죴퓚쎿듎맋뿍탨쟳랢짺뇤뮯뗄쪱뫲뚼쓜춬늽뗘뗷헻햽싔뇘탫붫룷ퟔ뗄웳튵컄뮯폫뛔랽뗄웳튵컄뮯킭뗷짵훁죚뫏웰살몣뛻컄뮯틔맛쓮뒴탂캪쿈떼틔햽싔뒴탂캪믹뒡틔ퟩ횯뒴탂캪놣헏틔벼쫵뒴탂캪쫖뛎틔쫐뎡뒴탂캪쒿뇪뒴탂쫇몣뛻컄뮯뗄쇩믪틲뛸몣뛻뗄릩펦짌튲뇘탫놣돖뒴탂럱퓲훕뺿폐튻쳬믡놻몣뛻쯹쳔청몣뛻ퟷ럧쫇톸쯙랴펦십짏탐뚯죧맻짺닺쿟평폚쇣늿볾뗄컊쳢퓬돉춣쿟퓲튪쟳릩펦짌쓜톸쯙엉돶쿠맘죋풱떽쿖뎡뷢뻶컊쳢몣뛻잿뗷죕쫂죕뇏헢튲튪쟳릩펦짌뛔떱쳬랢짺뗄튵컱살췹떱쳬뒦샭췪뇏죧맻릩펦짌쎻폐헢룶틢쪶쾰맟냑쫂쟩췹뫳쏦췏쓇쎴퓙뫃뗄탅쾢쾵춳튲쫇탎춬탩짨몣뛻뗄훊솿맛쓮쫇룟뇪ힼ뺫쾸뮯쇣좱쿝몣뛻죏캪 폐좱쿝뗄닺욷뻍쫇럏욷죧맻폐릩펦짌죏캪횻튪닺욷쓜싺ퟣ훷튪릦쓜뻍뿉틔쇋폐튻뗣듃컞쯹캽쓇쯼뻍듳듭쳘듭쇋몣뛻폫헢퇹뗄릩펦짌쫇뫏ퟷ늻살뗄ퟷ캪웳튵컄뮯뗄ퟮ뫋탄닣듎——릲춬풸뺰튲탫뮥쿠붻쇷쒥뫏틔탎돉뛔캴살랢햹뷏튻훂뗄릲춬풸뺰 2 0
릩펦짌뾼뫋 1릩펦짌뾼뫋횸뇪쳥쾵 헢샯뗄릩펦짌뾼뫋훷튪쫇횸릩펦짌잩뚩헽쪽뫏춬틔뫳헽쪽뚯ퟷ웚볤뛔릩펦짌헻룶퓋ퟷ믮뚯뗄좫쏦뾼뫋헢훖뾼뫋펦떱뇈쫔퓋ퟷ웚볤룼좫쏦몣뛻벯췅훷튪듓틔쿂벸룶랽쏦살뛔릩펦짌뷸탐뾼뫋헢샯횻닻쫶벸룶훷튪닎쫽쿪쾸볻뫳쏦움럖뇪ힼ뇭 1닺욷훊솿 닺욷훊솿쫇ퟮ훘튪뗄틲쯘퓚뾪쪼퓋ퟷ뗄튻뛎쪱볤쓚훷튪볓잿뛔닺욷훊솿뗄볬닩볬닩뿉럖캪솽훖튻훖쫇좫볬튻훖쫇돩볬좫볬릤ퟷ솿첫듳튻냣쫊폃폚쯍퇹뫍킡엺쫔훆뛔듳엺릩믵튻냣 닉폃닉폃돩볬뗄랽램훊솿뗄뫃뮵뿉틔폃훊솿뫏룱싊살쏨쫶죧맻퓚튻듎붻믵훐튻릲돩볱n볾웤훐폐m볾쫇뫏룱뗄퓲훊솿뫏룱싊캪p웤릫쪽캪 mp = ×100% n쿔좻훊솿뫏룱싊P풽룟풽뫃 죴튪뛔뷏뎤쪱웚쓚릩펦짌닺욷훊솿ퟷ돶에뛏퓲폃욽뻹뫏룱싊살쏨쫶샽죧퓚헢뛎쪱웚쓚릩펦짌릲폐N듎뗄붻믵쎿듎뗄닺욷뫏룱싊p뚼늻튻퇹퓲욽뻹뫏룱싊p n 2붻믵웚 붻믵웚튲쫇튻룶뫜훘튪뗄뾼뫋횸뇪닎쫽뾼달붻믵웚훷튪쫇뾼달릩펦짌뗄ힼ쪱붻믵싊ힼ쪱붻믵싊뿉틔폃ힼ쪱붻믵뗄듎쫽폫ퟜ붻믵듎쫽횮뇈살뫢솿 붻믵ힼ쪱싊웚쓚쪵볊췪돉붻믵솿 = 웚쓚펦떱췪돉붻믵솿100% 2 1
튲뿉틔폃캴내쪱붻믵솿싊살쏨쫶 캴내쪱붻믵솿웚쓚쪵볊캴췪돉붻믵솿 = 웚쓚펦떱췪돉붻믵솿100% = 1내쪱붻믵솿싊 죧맻쎿웚뗄붻믵솿싊늻춬퓲뿉틔쟳돶룷룶붻믵웚뗄욽뻹내쪱붻믵솿싊 욽뻹내쪱붻믵솿싊내쪱붻믵솿싊 = N 뾼뫋ퟜ뗄릩믵싺ퟣ싊뿉틔폃ퟜ릩믵싺ퟣ싊믲ퟜ좱믵싊살쏨쫶 ퟜ릩믵싺ퟣ싊웚쓚쪵볊췪돉릩믵솿 = 웚쓚펦떱췪돉릩믵ퟜ솿100% ퟜ좱믵싊웚쓚쪵볊캴췪돉릩믵솿 = 웚쓚펦떱췪돉릩믵ퟜ솿100% 3릤ퟷ훊솿 뾼뫋릤ퟷ훊솿뿉틔폃붻믵웆쯰싊살쏨쫶 붻믵웆쯰싊웚쓚붻믵웆쯰솿 = 웚쓚붻믵ퟜ솿100% 4볛룱 볛룱뻍쫇횸릩믵뗄볛룱쮮욽뾼뫋릩펦짌뗄볛룱쮮욽뿉틔뫍쫐뎡춬떵듎닺욷뗄욽뻹볛뫍ퟮ뗍볛뷸탐뇈뷏럖뇰폃쫐뎡욽뻹볛룱뇈싊뫍쫐뎡솿뗍볛룱뇈싊살뇭쪾 욽뻹볛룱뇈싊릩펦짌뗄릩믵볛룱쫐뎡욽뻹볛 = 쫐뎡욽뻹볛100% ퟮ뗍볛룱뇈싊릩펦짌뗄릩믵볛룱쫐뎡ퟮ뗍볛 = 쫐뎡ퟮ뗍볛100% 2 2
5뷸믵럑폃쮮욽 뾼뫋릩펦짌뗄뷸믵럑폃쮮욽뿉틔폃뷸믵럑뫍뷚풼싊살뾼뫋 뷸믵럑폃뷚풼싊놾웚뷸믵럑폃짏웚뷸믵럑폃 = 짏웚뷸믵럑폃100% 6엤뫏뛈 훷튪뾼뫋릩펦짌뗄킭뗷뺫짱퓚뫍릩펦짌쿠뒦맽돌훐뎣뎣틲캪뮷뺳뗄뇤뮯믲뻟쳥쟩뿶뗄뇤뮯탨튪냑릤ퟷ죎컱뷸탐뗷헻뇤룼헢훖뇤룼뿉쓜튪떼훂릩펦짌뗄릤ퟷ랽쪽뗄뇤룼짵훁떼훂릩펦짌튪ퟶ돶튻뗣컾짼헢쪱뿉틔뾼달릩펦짌퓚헢킩랽쏦믽벫엤뫏뗄돌뛈쇭췢죧릤ퟷ돶쿖쇋삧쓑믲헟랢짺쇋컊쳢뿉쓜폐쪱튲탨튪릩펦엤뫏닅쓜뷢뻶퓚헢퇹뗄쪱뫲뚼뿉틔뾴돶릩펦짌뗄엤뫏돌뛈쳘뇰쫇몣뛻췆돶룶탔뮯뚨훆틔뫳뛔릩펦짌뗄엤뫏뛈쳡돶쇋룼룟뗄튪쟳룶탔뮯뚨훆뿍뮧튻냣믡뛔닺욷뗄릦쓜믲탎ힴ뗄쒳튻믲쒳킩랽쏦쳡돶쳘쫢튪쟳쟒붻믵웚뷏뛌헢뻍튪쟳릩펦짌쓜벰쪱쳡릩싺ퟣ뿍뮧탨쟳뗄쇣늿볾폐쪱퓚붻믵뷴벱뗄쟩뿶쿂퓲튪쟳릩펦짌풽맽헽뎣릩믵돌탲횱뷓냑쇣늿볾쯍떽몣뛻뗄짺닺쿟 뾼뫋릩펦짌뗄엤뫏뛈훷튪뾿죋뗄훷맛움럖살뾼뫋훷튪헒폫릩펦짌쿠뒦뗄폐맘죋풱죧훊볬풱웳뮮풱뫍퇐랢릤돌쪦죃쯻쏇룹뻝헢룶랽쏦뗄쳥퇩캪릩펦짌움럖쳘뇰뗤탍뗄뿉쓜믡폐짏놨믲춶쯟뗄쟩뿶헢쪱뿉틔냑짏놨믲춶쯟뗄쟩뿶튲ퟷ캪움럖틀뻝횮튻 2릩펦짌뾼뫋랽램 좷뚨쇋뾼뫋횸뇪뫳뿉톡퓱튻뚨뗄움볛랽램뛔릩펦짌벨킧뷸탐뚨솿움볛쫗쿈좷뚨룷닣듎횸뇪뗄쿠뛔훘튪탔좨훘퓙퓋폃튻뚨뗄랽램뗃떽튻룶랴펳릩펦짌벨킧뗄ퟛ뫏횸뇪횵릩펦짌뾼뫋랽램뛠훖뛠퇹떫ퟜ뗄튻룶풭퓲튪뻟폐뿉닙ퟷ탔뫍솿뮯헢퇹뿉쪹릩펦짌뾼뫋돉놾늻훁폚맽룟춬쪱쓜럀횹훷맛틲쯘맽뛠풤럀뢯냜 캪쇋쪹짏쫶횸뇪쳥쾵뻟폐뿉닙ퟷ탔몣뛻훆뚨쇋쿪쾸뗄솿뮯움럖뇪ힼ죧뇭35 쯹쪾 2 3
뇭35 릩펦짌벨킧움럖뇪ힼ 훊 솿 쿮 쒿 럖 횵 뇪 ힼ 4 뫏룱싊>95% 3 뫏룱싊>90~95% 뫏룱싊 2 뫏룱싊>85~90% 1 뫏룱싊>80~85% 0 뫏룱싊<80% 붻 뢶 쿮 쒿 럖 횵 뇪 ힼ 4 웚쓚붻뢶좫늿쫽솿 3 늻ퟣ솿뗄붻뢶늻ퟣ5% 쫽솿 2 늻ퟣ솿뗄붻뢶5%10% 1 늻ퟣ솿뗄붻뢶10%20% 0 늻ퟣ솿뗄붻뢶20% 4 쯹폐붻뢶뻹ힼ쪱 3 붻뢶퇓동늻ퟣ5% 쪱볤 2 붻뢶퇓동5%10% 1 붻뢶퇓동10%20% 0 붻뢶퇓동20% 4 쯹폐붻뢶뚼퓚웚췻쳵볾쿂쫕떽 3 폐뗦도놻쯰횽쿤웆쯰뗄붻뢶늻ퟣ5% 붻뢶쳵볾 2 폐죧짏쯰뮵뗄붻뢶5%10% 1 폐죧짏쯰뮵뗄붻뢶10%20% 0 폐죧짏쯰뮵뗄붻뢶20% 볛룱폫럑폃 쿮 쒿 럖 횵 뇪 ힼ 4 릩펦짌볛룱캪쫐뎡ퟮ뗍볛 3 릩펦짌볛룱룟폚ퟮ뗍볛뗍폚쫐뎡욽뻹볛 볛룱 2 릩펦짌볛룱룟폚쫐뎡욽뻹볛늻ퟣ5 1 릩펦짌볛룱룟폚쫐뎡욽뻹볛>510% 0 릩펦짌볛룱룟폚쫐뎡욽뻹볛>10% 4 뷸믵럑폃뷚풼싊>20 3 뷸믵럑폃뷚풼싊>1020 뷸믵럑폃 2 뷸믵럑폃뷚풼싊>510 1 뷸믵럑폃뷚풼싊>05 0 뷸믵럑폃뷚풼싊<0 2 4
럖벶뇪ힼ냼삨죽샠훊솿붻뢶뫍돖탸룄뷸웤훐훊솿뗄뇈훘ퟮ듳햼ퟜ뇈럖뗄50%쎿샠럖탭뛠쿮쒿룹뻝듺펦짌퓚룷룶쿮쒿짏뗄뇭쿖럖뇰듲04럖좻뫳퓙볓좨볆ퟜ벾뛈훕쇋뗄벨킧럖벶뇣풴폚훖샠뗃럖뗄볓ퟜ릩펦짌뗄ퟮ룟돉벨쫇4떱ퟜ럖캪3쪱뻍쯣쫇듯떽쓜놻뷓쫜뗄ퟮ뗍뇪ힼ쇋 듋듲럖뇪ힼ뛔릩펦짌쫇릫뾪뗄릩펦짌믡쫕떽튻럝듲럖뇪ힼ틲듋쯻쏇췪좫쟥돾ퟔ벺믡뗃떽퓵퇹뗄움볛닉릺늿뎤믡룹뻝쎿벾뛈뗃럖쟩뿶뫍웤쯻쯹쫕벯떽뗄탅쾢살좷뚨릩펦짌뗈벶늢놨뢱ퟜ뺭샭뫋뚨쎿벾뛈쒩릩펦짌믡놻룦횮ퟔ벺쯹뒦뗄뗈벶 죧낲믕쳬듳럧질폐쿞릫쮾2000쓪뗚튻벾뛈뾼움캪뇭36 뇭36 낲믕쳬듳럧질폐쿞릫쮾2000쓪뗚튻벾뛈뾼움뗃럖뇭 샠뇰 쿮쒿쏨쫶쾸쿮샠뇰ퟜ뗃럖 뗃럖 좨훘 뗃럖 좨훘훊솿 뫏룱싊 3 붻뢶 쫽솿 4 벰쪱붻뢶4 붻뢶쳵볾4 볛룱폫볛룱 3 럑폃 럑폃1 ퟜ볆 죧맻뾼뫋캪늻뫏룱닉릺늿뎤믡뻶뚨퓝춣믲복짙닉릺늢춨횪릩펦짌뷸탐룄짆죴탨튪릫쮾믡엉죋뷸탐뢨떼닉릺죋풱믡뚨웚룺ퟙ웤헻룄쟩뿶킧맻늻병2 5
뗄닉릺죋풱믡튪쟳웤쿞웚헻룄럱퓲폨틔쳔청뢴뫋캪뫏룱헟뿉볌탸뗇슼퓚뫏룱릩펦짌쏻닡쓚 릩펦짌벤샸 튻룶웳튵죧춬튻룶죋튻퇹튲폐탨튪탐캪뚯믺뫍쒿뗄튲폐탄샭믮뚯튲폐뛨탔떱좻튲탨튪벤샸릩펦짌벤샸쫇릩펦솴맜샭뗄튻쿮훘튪릤ퟷ벤샸뿉럖캪헽벤샸뫍뢺벤샸솽듳샠헽벤샸쫇횸튻냣틢틥짏뗄헽쿲잿뮯헽쿲벤샸쫇맄샸죋쏇닉좡쒳훖탐캪; 뛸뢺벤샸퓲쫇횸튻냣틢틥짏뗄뢺잿뮯쫇튻훖풼쫸튻훖돍랣ퟨ횹죋쏇닉좡쒳훖탐캪뛔폚벤샸뗄쫖뛎퓚쿖쪵맜샭훐훷튪닉좡죽훖벤샸쒣쪽컯훊벤샸쒣쪽뺫짱벤샸쒣쪽뫍룐쟩벤샸쒣쪽뛔폚릩펦솴맜샭살붲컯훊벤샸쒣쪽뿉틔샭뷢캪샻죳뗄듌벤튪놣횤릩펦짌믱뗃샭쯹펦떱ힷ쟳뗄뺭볃샻틦춬쪱폖쓜맄샸쯼믽벫릤ퟷ릩펦솴뫍웳튵펵폐짧믡탄샭춬퇹ힷ쟳쳴햽탔뫍폐틢틥뗄릤ퟷ룼뛠뗄뚩떥뛔폚릩펦솴살쮵뻍쫇튻훖쳴햽뺫짱벤샸쒣쪽폐릫뾪뇭퇯믲엺움릤ퟷ뗄돐죏퓚춬탐믲릫훚훐믱뗃룟뗄짹폾뗈룐쟩벤샸쒣쪽쫇틔웳튵폫웳튵횮볤뗄룐쟩솪쾵캪쫖뛎뗄벤샸쒣쪽훷튪폐릵춨쮼쿫쪽업폇뷢쓑쪽뗈38몣뛻벯췅퓚폫릩펦짌뗄뎤웚뫏ퟷ떱훐춨맽늻뛏뗄톧쾰ퟜ뷡튲탎돉쇋튻쳗ퟔ벺뗄뛔릩펦짌뗄벤샸뫍뿘훆뗄랽램 1볛룱벤샸 퓚릩펦솴뮷뺳쿂룷룶웳튵퓚햽싔짏쫇쿠뮥뫏ퟷ맘쾵떫쫇룷룶웳튵뇏뺹쫇뛀솢뗄뺭펪쪵쳥룷ퟔ샻틦늻쓜놻뫶쫓릩펦솴뗄룷룶웳튵볤뗄샻틦럖엤훷튪쳥쿖퓚볛룱짏볛룱냼몬릩펦솴샻죳퓚쯹폐웳튵볤뗄럖엤릩펦솴폅뮯뛸닺짺뗄뛮췢쫕틦믲쯰쪧퓚쯹폐웳튵볤뗄뻹뫢릩펦솴폅뮯쯹닺짺뗄뛮췢쫕틦믲쯰쪧듳뛠쫽쪱뫲쫇퓚쿠펦웳튵돐떣떫쫇퓚탭뛠쪱뫲늢늻쓜뇦뇰쿠펦뛔쿳믲헟쿠펦뛔쿳듭캻틲뛸뇘탫뛔뛮췢쫕틦믲쯰쪧뷸탐뻹뫢헢룶뻹뫢춨맽볛룱살랴펳 볛룱뛔웳튵뗄벤샸쫇쿔좻뗄룟뗄볛룱쓜퓶잿웳튵뗄믽벫탔늻뫏샭뗄뗍볛믡듬짋웳튵뗄믽벫탔릩펦솴샻죳뗄뫏샭럖엤폐샻폚릩펦솴웳튵볤뫏ퟷ뗄컈뚨뫍퓋탐뗄쮳뎩 2 6
2뚩믵솿벤샸 릩펦솴믱뗃룼뛠뗄뚩떥쫇튻훖벫듳뗄벤샸헢뻍튪쟳뫋탄웳튵복짙릩펦짌뗄쫽솿냑뚩떥벯훐퓚벸룶훷튪뗄릩펦짌늢폫훷튪뗄릩펦짌뫍뺭쿺짌놣돖뎤웚컈뚨뗄뫏ퟷ맘쾵몣뛻벯췅풭폐2000뛠볒릩펦짌춨맽헻뫏릩펦짌쫽쒿복짙떽900뛠볒쟒뛠볒쪵솦잿듳뗄쫀뷧500잿뗄웳튵돉캪몣뛻뗄릩펦짌헢킩웳튵쎿쓪뻹믱뗃늻럆뗄뚩떥틲뛸뚼냑몣뛻ퟷ캪쯻쏇뗄듳뿍뮧늢엉죋믲돉솢뫏ퟷ킡ퟩ쏅뢺퓰폫몣뛻뗄뫏ퟷ튵컱쇭췢평폚몣뛻쪵탐뚯첬뗄뺺헹쳔청믺훆릩펦짌캪쇋늻쪧좥헢뇊듳뚩떥튻냣뚼믡훷뚯폫몣뛻뷸탐붻쇷뫍릵춨럖컶몣뛻탨쟳늢퓚닺욷훊솿릤틕뫍럾컱뗈랽쏦늻뛏뷸탐룄뷸믲뒴탂틔싺ퟣ몣뛻뗄탨쟳 랴맛맺쓚폐킩웳튵뛔듽릩펦짌뗄첬뛈뫶샤뫶죈쇣늿볾릩맽폚쟳쪱뫍릩늻펦쟳쪱뛔뺭쿺짌뗄첬뛈솽룶퇹쇣늿볾릩맽폚쟳쪱뛔뺭쿺짌첬뛈냁싽릩늻펦쟳쪱췹췹웳춼붫쯰쪧볞룸뺭쿺짌틲듋뗃늻떽릩펦짌뗄탅죎폫뫏ퟷ닺짺헢훖쿖쿳뗄룹놾풭틲뮹쫇평폚웳튵맜샭헟뗄춷쓔훐쎻폐붨솢폫릩펦짌뺭쿺짌뎤웚뗄햽싔뫏ퟷ뗄틢쪶맜샭헟ힷ쟳뛌웚튵벨뗄탄샭뷏훘 3쏢볬벤샸 퓚몣뛻릩펦짌폐튻룶ퟮ룟뗄ힷ쟳쒿뇪쓇뻍쫇돉캪쏢볬릩펦짌쏢볬뛔릩펦짌살쮵쫇ퟮ룟죙폾튲뿉틔쿔쪾돶웳튵뛔릩펦짌뗄룟뛈탅죎쏢볬룱닉좡릩펦짌짪놨훊맜늿벼쫵훐탄믡짳릤쎳릫쮾엺ힼ뗄믱좡쇷돌튻냣쏢볬뾼뫋웚튪뺭샺쇹룶퓂퓚쏢볬뾼뫋웚볤웰돵ퟜ튪뷸탐퇏룱뗄좫볬믲돩볬죧맻좫볬믲돩볬뗄뷡맻늻뫏룱싊뫜킡퓲뿉틔붵뗍돩볬뗄욵듎횱떽늻뫏룱싊벸뫵떽쇣헢룶쪱뫲튪ퟩ횯릩펦짌폐맘랽쏦뗄죋컈뚨짺닺릤틕뫍맜샭쳵볾놣돖쇣늻뫏룱싊죧맻쓜놣돖힡쇣늻뫏룱싊튻뚨쪱볤퓲훊맜늿벼쫵훐탄믡짳춨맽잩췪ퟖ뫳놨릤쎳릫쮾훷맜닉릺뗄뢱ퟜ뺭샭엺ힼ 떱좻쏢볬웚볤튲늻쫇뻸뛔뗄쏢볬뮹튪늻쪱뗘쯦믺돩볬튻쿂틔럀릩펦짌훊솿뮬웂믲샻폃쏢볬쳡릩늻뫏룱닺욷듓훐쒲샻돩볬뗘뷡맻죧맻싺틢퓲볌2 7
탸쏢볬튻떩랢쿖컊쳢퓲퓝춣릩펦짌쏢볬룱늢룸웤죽룶퓂뗄믖뢴쏢볬룱뾼뫋웚죧맻뾼뫋웚쓚쎻폐컊쳢퓲믖뢴릩펦짌쏢볬룱럱퓲좡쿻쏢볬룱 4탅쾢벤샸 퓚탅쾢쪱듺샯탅쾢뛔웳튵틢캶ퟅ짺듦웳튵믱뗃룼뛠뗄탅쾢틢캶ퟅ웳튵펵폐룼뛠뗄믺믡룼뛠뗄풴듓뛸믱뗃벤샸탅쾢뛔릩펦솴뗄벤샸쪵훊쫴폚튻훖볤뷓뗄벤샸쒣쪽떫쫇쯼뗄벤샸ퟷ폃늻뿉뗍맀[39]퓚잰컄퓸쳡떽몣뛻벯췅샻폃탅쾢벼쫵붨솢웰틔튻쇷죽췸캪쳘즫뗘탅쾢쾵춳웤훷튪쒿뗄횮튻뻍쫇캪웳튵믱뗃탅쾢쳡릩뇣샻몣뛻뗄릩펦짌쓜릻뫜뿬뷝뗘믱뗃놾웳튵뗄탨쟳탅쾢훷뚯닉좡듫쪩쳡릩폅훊럾컱헢퇹뇘좻쪹뫏ퟷ랽뗄싺틢뛈듳캪쳡룟헢뛔퓚뫏ퟷ랽붨솢웰탅죎폐ퟅ럇뎣훘튪뗄ퟷ폃틲듋웳튵퓚탂뗄탅쾢늻뛏닺짺뗄쳵볾쿂쪼훕놣돖ퟅ뛔쇋뷢탅쾢뗄폻췻튲룼볓맘힢뫏ퟷ쮫랽뗄퓋탐ힴ뿶늻뛏첽쟳뷢뻶탂컊쳢뗄랽램헢퇹뻍듯떽쇋뛔릩펦솴웳튵벤샸뗄쒿뗄탅쾢벤샸믺훆뗄쳡돶튲퓚쒳훖돌뛈짏뿋럾쇋평폚탅쾢늻뛔돆뛸쪹릩펦솴훐뗄웳튵쿠뮥닂볉뗄뇗뛋쿻돽쇋평듋듸살뗄럧쿕 5뺺헹벤샸 폐틢쪶뗄퓚릩펦짌횮볤틽죫뺺헹믺훆듙쪹릩펦짌횮볤퓚닺욷훊솿럾컱훊솿뫍볛룱쮮욽랽쏦늻뛏폅뮯샽죧퓚벸룶릩펦솿뇈뷏뗄욷훖죧뗧믺럧질훐쎿룶욷훖쪵탐AB훆믲ABC훆쯹캽AB훆뻍쫇튻룶욷훖짨솽룶릩펦짌A릩펦짌ퟷ캪훷릩펦짌돐떣5080뗄릩펦솿B릩펦짌ퟷ캪뢱릩펦짌돐떣2050뗄릩펦솿퓚퓋탐맽돌훐뛔릩펦짌뗄퓋ퟷ맽돌뷸탐뾼뫋움럖튻룶벾뛈튻듎움뇈죧맻훷릩펦짌뗄퓂욽뻹럖쫽뇈뢱릩펦짌뗍10틔짏뻍뿉틔냑릩펦짌붵벶돉뢱릩펦짌춬쪱냑뢱릩펦짌짽벶돉훷릩펦짌ABC훆짨솢죽룶릩펦짌풭샭폫AB훆튻퇹[40] 6닎폫벤샸 탂닺욷/탂벼쫵뗄릲춬뾪랢뫍릲춬춶튲쫇튻훖벤샸믺훆쯼뿉틔죃릩펦짌좫쏦헆컕탂닺욷뗄뾪랢탅쾢폐샻폚탂벼쫵퓚릩펦솴웳튵훐뗄췆맣뫍뾪췘릩펦짌뗄쫐뎡 2 8
뒫춳뗄맜샭쒣쪽쿂훆퓬짌뛀솢뷸탐닺욷뗄퇐뺿폫뾪랢횻붫쇣늿볾뗄ퟮ뫳짨볆뷡맻붻평릩펦짌훆퓬릩펦짌쎻폐믺믡닎폫닺욷뗄퇐뺿폫뾪랢맽돌횻쫇놻뚯뗘뷓쫜살ퟔ훆퓬짌뗄탅쾢헢훖뫏ퟷ랽쪽ퟮ샭쿫뗄뷡맻튲뻍쫇릩펦짌내웚내솿내훊붻믵늻뿉쓜쪹릩펦짌믽벫훷뚯맘탄릩펦솴맜샭[41]틲듋몣뛻붫릩펦짌뷡뫏떽닺욷뗄퇐뺿뾪랢릤ퟷ훐살내헕췅뛓뗄릤ퟷ랽쪽(Team Work)햹뾪좫쏦뫏ퟷ몣뛻뗄뾪랢릤돌쪦믡퇻쟫릩펦짌뗄벼쫵릤돌쪦떽몣뛻뗘쪵퇩쫒뻍탂뗄쇣늿볾뗘뾪랢릲춬릤ퟷ퓚헢훖쒣쪽쿂릩펦짌튲돉캪헻룶닺욷뾪랢훐뗄튻럖ퟓ웤돉냜늻뷶펰쿬훆퓬짌뛸쟒튲펰쿬릩펦짌랴맽살캪쇋쪵쿖탂닺욷쿠펦풭닄쇏믲늿볾뗄뺡뿬엤쳗뫋탄웳튵튲뿉틔엉릤돌쪦뷸릩펦짌뎵볤냯훺웤뷢뻶짺닺풭쇏늿볾벼쫵짏뗄삧쓑볠뚽웤횴탐쯹튪쟳뗄훊솿횸뇪 7엠통벤샸 쿖퓚뫜뛠웳튵ퟩ붨웳튵듳톧ퟷ캪웳튵뎣짨뗄풱릤엠통믹뗘캪쇋벤샸릩펦짌퓶잿릩펦솴헻쳥뺺헹솦뿉틔냑릩펦짌튲쓉죫엠통뛔쿳떱훐춨맽엠통뿉틔냑웳튵쿈뷸뗄뺭펪맛쓮뫍맜샭랽램쫤맠룸릩펦짌쪵쿖놾웳튵폫릩펦짌퓚뺭펪뫍맜샭짏뗄쿎뷓쫇뇋듋뗄뫏ퟷ룼캪쮳뎩룟킧몣뛻듳톧쫇맺쓚웳튵뗚튻볒평웳튵ퟔ냬뗄듳톧퓚ퟶ쇋뷼4쓪쓚통횮뫳뷱쓪퓂쿂톮몣뛻듳톧햽싔훘탄랢짺훘듳틆듓훷튪엠통쓚늿풱릤뇤캪쿲릩펦짌뿍뮧뫍햽싔믯냩쳡릩엠통톯퓚엠통맽돌떱훐몣뛻훷튪쫇쿲웤햽싔믯냩뷩짜몣뛻돉릦맜샭뗄뺫쯨죧“OEC”뫍“쫐뎡솴”뗈몣뛻횮쯹틔튪쿲웤릩펦짌뫍햽싔믯냩췆맣헢킩맜샭랽램훷튪쫇냯훺뫏ퟷ믯냩붨솢웰튻헻쳗쿈뷸뗄맜샭샭쓮뫍쾵춳뗄맜샭랽램쪹뫏ퟷ믯냩폫ퟔ짭듯돉릲쪶릲춬랢햹붨솢튻훖‘돏탅’뗄솼뫃뫏ퟷ맘쾵듓뛸좷놣몣뛻퓚탐튵쓚뗄쿈뷸탔 몣뛻뻙냬뗄엠통볈쫇뷩짜쯼뗄쿈뷸샭쓮뫍맜샭쫖뛎뛔폚릩펦짌살쮵튲듺뇭ퟅ튻훖튪쟳뫍뇪ힼ죧맻늻쓜듯떽뇪ힼ뻍믡놻쳦듺틲듋쪹쯻쏇쪼훕폐튻훖뷴웈룐듯떽돖탸룄뷸뗄킧맻듓쇭튻룶뷇뛈살쮵몣뛻뻙냬샠쯆뗄싛첳뫍엠통믮뚯튲믡쪹릩펦짌횮볤퓶잿쇋뷢뫍탅죎폐샻폚쿠뮥볤뗄킭ퟷ 2 9
4 몣뛻웴쪾 릩펦짌햽싔쯦랢햹뷗뛎늻춬뛸늻춬 몣뛻뗄돉릦쫗쿈맩릦폚웤뫏샭뗄랢햹햽싔몣뛻뗄랢햹햽싔럖캪죽룶뷗뛎뗚튻뷗뛎쫇쏻없햽싔뗚뛾뷗뛎쫇뛠풪뮯햽싔뗚죽뷗뛎쫇맺볊뮯햽싔퓚늻춬뗄뷗뛎릩펦짌햽싔튲쯦횮늻춬퓚쏻없햽싔뷗뛎몣뛻폫릩펦짌뗄맘쾵믹놾짏쫇싲싴맘쾵몣뛻뾴훘뗄쫇훊솿퇏냑훊솿맘쮭뗄훊솿뫃뻍싲쮭뗄틲캪훊솿뛔뒴쏻없쫇훁맘훘튪뗄퓚뛠풪뮯햽싔뷗뛎몣뛻틑뺭쪵쿖맦쒣뺭펪튻킩닺튵죧뗧뇹쿤쾴틂믺틑늽죫돉쫬뷗뛎뺺헹룼볓벤쇒캪쇋펮뗃뺺헹몣뛻뾪쪼힢훘돉놾폚쫇몣뛻폐틢쪶뗄복짙릩펦짌쫽솿폫튻킩쪵솦뷏잿뗄릩펦짌붨솢튻뚨뗄뫏ퟷ맘쾵볓듳헢킩릩펦짌뗄닉릺솿틢춼춨맽맦쒣닉릺뫍뫏ퟷ맘쾵살붵뗍돉놾퓚맺볊뮯햽싔뷗뛎몣뛻붫쒿맢벯훐퓚폫릩펦짌붨솢햽싔믯냩맘쾵짏틲캪듋쪱뗄뺺헹뮷뺳틑랢짺뫜듳뇤뮯평맺쓚뺺헹뇤캪맺볊뮯뺺헹몣뛻튪훰승맺볊쫐뎡뻍튻뚨튪폐볡잿뗄뫳뛜뻍뇘탫폫릩펦짌붨솢햽싔믯냩맘쾵탎돉잿듳뗄릩펦솴릲춬닎폫뺺헹헢훖쯦ퟅ랢햹뷗뛎늻춬닉좡폫횮쿠쫊펦뗄릩펦짌햽싔뗄ퟶ램쫇횵뗃맺쓚뿕뗷웳튵짮쮼뫍닎뾼뗄 쯦ퟅ훐맺볓죫WTO맺췢볒뗧뻞춷붫룼볓ퟔ평뷸죫맺쓚틔웤놻뚯낤듲늻죧훷뚯돶믷캪쇋폫릩펦짌붨솢햽싔믯냩맘쾵릲춬닎폫맺볊뺺헹맺쓚볒뗧웳튵펦룃톰헒쓇킩쪵솦뷏잿뗄폫ퟔ짭쓜솦쿠욥엤뗄릩펦짌떱좻ퟮ뫃쫇폐맺볊뮯놳뺰뇈죧몣뛻냑릩펦짌쫽솿폅뮯훁900뛠볒쪱맺볊릩펦짌뇈샽짏짽쇋20%튻냣살쮵맺볊뮯릩펦짌ퟔ짭쪵솦잿듳췸싧붡좫뻟폐뷏잿뗄릩펦쓜솦뿉폐솦뗘놣헏쇋닺욷뗄훊솿뫍붻믵웚늻뷶죧듋헢킩맺볊뮯듳릫쮾뿉틔틔웤룟뿆벼뫍탂벼쫵닎폫떽닺욷뗄잰뛋짨볆훐쪹릫쮾퓚퇐랢쯙뛈뫍벼쫵쇬쿈랽쏦믱뗃폅쫆 ퟩ횯뷡릹쫇웳튵맜샭뗄튻룶훘튪컊쳢ퟩ횯뷡릹폫햽싔펦룃쫇쿠뢨쿠돉뗄햽싔뻶뚨ퟩ횯뷡릹ퟩ횯뷡릹펦캪햽싔뗄쪵쿖럾컱웳튵죴튪폫릩펦짌붨솢햽싔3 0
믯냩맘쾵퓲탨뷸탐튵컱쇷돌훘ퟩ탎돉췸싧뮯뗄웳튵퓋ퟷ쒣쪽췸싧뮯뗄웳튵퓋ퟷ쒣쪽늻뷶폅뮯쇋쓚늿튵컱쇷돌뛸쟒탎돉솼뫃뗄폫췢늿쿎뷓뗄믺훆듓뛸놣횤쇋튵컱쇷돌퓚헻룶릩펦솴뗄뎩춨룟킧죧맻쮵냑릩펦솴떱훐뗄웳튵뇈폷돉튻ퟩ쿠뮥튧뫏뗄돝싖쓇쎴볒뗧훆퓬웳튵펦냑ퟔ짭뒸솶돉뒦폚뫋탄뗘캻뗄죡죍늢볃뗄쓇룶돝싖헢퇹놣횤쇋쓜폫웤쯻돝싖쮳샻튧뫏듓뛸듸뚯헻룶믺ퟩ룟킧퓋탐 폫릩펦짌릲쿭탅쾢 탅쾢벼쫵뗄랢햹쪹뗃헻룶뗘쟲풽살풽킡탅쾢틔룟폚맽좥잧췲놶뗄쯙뛈퓚좫쟲랶캧쓚쇷뚯냩쯦ퟅ뗄쫇탅쾢솿뗄뻧퓶뷱쳬탅쾢돉쇋뻶뚨웳튵짺듦폫랢햹뗄맘볼틲쯘뛸탅쾢릲쿭쫇웳튵폫릩펦짌붨솢햽싔믯냩맘쾵뗄훷튪쳘헷뫍쓜럱좡뗃돉릦뗄맘볼폫떥룶웳튵쟩뿶쿠뇈폫릩펦솴짏뗄짏쿂폎웳튵붨솢쇋햽싔믯냩맘쾵뗄웳튵웤탅쾢쇷뚯뫍믱좡랽쪽뇭쿖돶늻춬뗄쳘즫뗚튻뢲룇랶캧룼맣릩펦솴훐뗄탅쾢쇷뢲룇쇋듓릩펦짌훆퓬짌떽럖쿺짌퓙떽쇣쫛짌뗈릩펦솴훐뗄쯹폐뮷뷚웤탅쾢쇷럖캪탨쟳탅쾢쇷뫍릩펦탅쾢쇷헢쫇솽룶늻춬쇷쿲뗄탅쾢쇷떱탨쟳탅쾢죧뿍뮧뚨떥짺닺볆뮮닉릺뫏춬뗈듓탨랽쿲릩랽쇷뚯쪱뇣틽랢컯쇷춬쪱릩펦탅쾢죧죫뿢떥췪릤놨룦떥뿢듦볇슼뿉릩쿺쫛솿쳡믵랢퓋떥뗈폖춬컯쇏튻웰퇘ퟅ릩펦솴듓릩랽쿲탨랽쇷뚯뗚뛾믱좡춾뺶뛠평폚웳튵횮볤쫇튻훖킭ퟷ맘쾵뫍샻틦릲춬쳥틲뛸탅쾢믱좡쟾뗀훚뛠뛔폚탨쟳탅쾢살쮵볈폐살ퟔ맋뿍튲폐살ퟔ럖쿺짌뫍쇣쫛짌뗄릩펦탅쾢퓲살ퟔ폚릩펦짌헢킩탅쾢춨맽릩펦솴탅쾢쾵춳뛸퓚쯹폐뗄웳튵샯쇷뚯폫럖쿭뛔폚떥룶웳튵쟩뿶살쮵평폚쎻폐폫짏쿂폎웳튵탎돉샻틦릲춬쳥짏쿂폎웳튵튲뻍쎻폐캪쯼쳡릩탅쾢뗄퓰죎뫍뚯솦틲듋떥룶웳튵뗄탅쾢믱좡퓲췪좫틐삵폚ퟔ벺뗄쫕벯뗚죽탅쾢훊솿룟평폚듦퓚튵럖릤릩펦솴뗄훐뗄탅쾢훊솿튪잿폚떥룶웳튵쿂뗄탅쾢훊솿샽죧럖쿺짌뫍쇣쫛짌뿉틔쏅뢺퓰쫕벯탨쟳탅쾢릩펦짌퓲쫕벯릩펦탅쾢짺닺뎧짌쫕벯닺욷탅쾢뗈웳튵튪쪵쿖폫릩펦짌뫍럖쿺짌뗄탅쾢릲쿭뻍뇘탫붨솢웰맜샭탅쾢쾵춳몣뛻틔맜샭탅쾢쾵춳캪틀췐붨솢웰튻췸죽쇷뗄춬늽쒣쪽볓뿬폫췢뷧뗄탅쾢붻쇷쪵쿖쇋틔쪱볤쿻쏰뿕볤뗄쒿뗄 3 1
웳튵컄뮯뇈펲볾룼훘튪 웳튵컄뮯쫇튻룶웳튵뗄쇩믪뿉틔헢퇹쮵튻룶웳튵ퟮ훕믡랢햹돉쪲쎴퇹뫜듳돌뛈짏좡뻶폚쯼뗄웳튵컄뮯뗄쓚몭뫍짮뛈헅죰쏴퓸뺭쮵맽몣뛻뗄쒿뇪쫇돉캪훐맺뗄쫀뷧쏻없1984쓪헅죰쏴뷓쫖쟠떺뗧뇹쿤뎧쪱릤뎧뿷쯰튻냙뛠췲쟒폐튻엺뿢듦내뗀샭쮵헢엺뿢듦뺭맽뒦샭퓙볓짏쿺쫛늿쏅뗄얬솦쫇뿉틔쿺쫛돶좥뗄뛸쟒헢킩쿺쫛뛮뛔룄짆릤뎧쿖ힴ쫇뫜폐냯ퟩ뗄떫헅죰쏴늢쎻폐틲캪릤뎧뗄삧뺳뛸뷊뺡쓔횭냑헢엺뇹쿤싴돶좥쯻헙벯좫뎧횰릤떱훚퓒믙쇋헢킩뇹쿤늢쮵컒쏇늻퓊탭퓙짺닺닮뗈뇹쿤헢뻍쫇폐쏻뗄퓒뇹쿤쫂볾헢튻퓒퓒탑쇋좫뎧횰릤뗄훊솿틢쪶뫍욷없틢쪶뺭맽벸듺몣뛻죋뗄볨뿠얬솦몣뛻훕폚듓튻룶뿷쯰튻냙뛠췲뗄뇹쿤뎧랢햹돉캪펵폐벸뫵뢲룇쯹폐볒뗧닺욷2002펪튵뛮듯600틚뗄듳탍벯췅릫쮾뒴퓬쇋훐맺웳튵랢햹쪷짏뗄웦벣랴맛맺쓚폐킩웳튵킡뢻벴낲늻쮼뷸좡떱웳튵쏦쇙삧뺳쪱폖웳춼냑쯰쪧틆룸릩펦짌믲뿍뮧짵훁닉좡럇램쫖뛎쒲좡샻틦헢퇹뗄웳튵컄뮯쫇룱룱늻죫뗄뻟폐헢퇹웳튵컄뮯뗄웳튵쫇늻믡폐듳뗄ퟷ캪뗄쎻폐웳튵풸틢폫웤뫏ퟷퟮ뫳횻쓜쫇ퟔ벺냑ퟔ벺뇆떽뻸슷짏웳튵폫웳튵횮볤뗄뫏ퟷ웤쪵뻍쿱죋폫죋횮볤뗄붻췹붲뺿쟩춶틢뫏헢룶쟩춶틢뫏쪵볊짏뻍쫇웳튵컄뮯뗄튻훂뫍죚뫏몣뛻퓚톡퓱뫏ퟷ믯냩릩펦짌쪱쪮럖힢훘웳튵컄뮯뗄죚뫏쓇킩웳튵컄뮯폫몣뛻룱룱늻죫뗄웳튵몣뛻쫇늻믡뾼싇뗄몣뛻뗄쿖폐뗄릩펦짌쿠떱늿럖쫇맺볊뮯릩펦짌죧춨폃쒦췐싞삭뚼틑쫇몣뛻뗄릩펦짌뮹폐웤쯻튻킩맺쓚뗄릩펦짌튲뚼쫇웄뻟쪵솦뗄릫쮾헢킩릫쮾뚼폐튻룶릲춬뗄쳘뗣뻍쫇쿫돉캪놾탐튵쓚뗄튻쇷웳튵헢튻릲춬풸뺰쪹헢킩웳튵ퟟ떽튻웰춨맽뷡돉햽싔솪쏋킯쫖늢탐릲춬랢햹떱좻웳튵컄뮯늻뷶뷶뇭쿖퓚뫪맛풸뺰짏뮹뇭쿖퓚죕뎣뺭펪맜샭떱훐뻟쳥뗄ퟶ쫂랽램뫍샭쓮짏죧몣뛻뗄맜샭믹뒡OEC맜샭잿뗷죕쫂죕뇏죕쟥죕룟쯼튪쟳쎿캻풱릤떱쳬뗄쫂쟩떱쳬췪돉늢볇슼쿂살볓틔럖컶헒돶릤ퟷ떱훐뗄ퟮ뛌냥솢벴ퟅ쫖룄헽헢튲뻍튪쟳몣뛻뗄릩펦짌튲튪떱쳬뗄쫂쟩떱쳬췪돉럱퓲몣뛻붫컞램폫웤뫏ퟷ틲듋맺쓚듳랲폻폐쯹ퟷ캪뗄웳튵3 2
퓚톡퓱뫏ퟷ믯냩릩펦짌쪱튻뚨튪톡퓱쓇킩폫ퟔ벺웳튵컄뮯쿠죚뗄웳튵럱퓲벴쪹웤쯻랽쏦퓙뫃튲늻믡폐11>2뗄뫏ퟷ킧맻 뾼뫋튪솿뮯벤샸튪틲뗘훆틋 뾼뫋쫇웳튵폫릩펦짌뫏ퟷ떱훐뗄튻쿮훘튪쓚죝튪쿫횪뗀릩펦짌뗄릤ퟷ킧싊뫍킧맻뛔퓶잿웳튵뺺헹솦ퟷ돶뗄릱쿗뻍뇘탫뛔릩펦짌뷸탐뾼뫋떫쫇뾼뫋늻쓜쇴폚탎쪽뾼뫋늻튻뚨쏦쏦뻣떽떫튻뚨튪폐뻟쳥뿉닙ퟷ뗄랽낸죧몣뛻뻍듓닺욷훊솿붻믵웚릤ퟷ훊솿볛룱뷸믵럑폃쮮욽컥룶랽쏦뛔릩펦짌뷸탐뾼뫋뛸쟒뾼뫋튻뚨튪솿뮯뇜쏢첫뛠죋캪틲쯘볈좻쫇솿뮯뻍튪짨솢뻟쳥뗄횸뇪늢훆뚨횸뇪뗄움에뇪ힼ떫쫇럖쿮뾼뫋쫇늻릻뗄폐뗄릩펦짌퓚쒳킩횸뇪짏닮튻킩떫퓚쇭튻킩횸뇪짏좴뻟폐폅쫆틲뛸릩펦짌횮볤좱랦뿉뇈탔쯹틔ퟮ뫳튻뚨튪폐튻룶랴펦릩펦짌킧싊뗄ퟛ뫏횵캪쇋뗃돶헢룶ퟛ뫏횵튪뛔룷쿮횸뇪럖엤좨훘춨맽볓좨욽뻹뗃돶ퟛ뫏횵ퟛ뫏횵랴펦쇋릩펦짌뗄ퟛ뫏킧싊춨맽쯼뛔릩펦짌횮볤믲릩펦짌폫뇪ힼ횵횮볤ퟷ돶뇈뷏쫇뿍맛뗄떱좻뾼뫋튪뿍맛늢늻쫇췪좫늻튪훷맛튻킩내킭틩뿉ퟶ뿉늻ퟶ떫좴쓜랴펦릩펦짌릤ퟷ첬뛈뫍믽벫돌뛈뗄틲쯘뻍횻쓜뾼훷맛살ퟷ돶움볛뛸헢킩틲쯘뛔퓶잿웳튵뺺헹솦뫍쳡룟웳튵짺닺뺭펪킧싊췹췹튲쫇늻뿉뫶쫓뗄죧몣뛻뻍폃엤뫏뛈살움볛릩펦짌뛔몣뛻뗄횧돖솦뛈헢룶엤뫏뛈훷튪평웳뮮퇐랢뗈쿠맘죋풱욾폫릩펦짌뗄붻췹맽돌훷맛ퟶ돶에뛏랴맛맺쓚뫜뛠웳튵뛔릩펦짌뗄뾼뫋쇴폚탎쪽벴쪹붨솢쇋뾼뫋랽낸횴탐웰살튲쫇뇤쇋퇹쿠맘죋풱움볛릩펦짌쪱늻쪵쫂쟳쫇뛸쫇욾맘쾵내샻틦뫃뗄릩펦짌첤첤쪵쪵ퟶ쫂랴뛸뗃늻떽펦폐뗄움볛헢퇹쪵볊짏컳떼릩펦짌늻퓙첤첤쪵쪵ퟶ쫂뛸쫇냑릤ퟷ훘뗣럅퓚룣맘쾵짏쯻쏇쿫뺡튻쟐냬램 삭슣뢯쪴쿠맘죋풱늻뷶짋몦쇋놾웳튵뗄샻틦튲짋몦쇋웤쯻릩펦짌뗄샻틦뎤웚살뾴튲짋몦쇋ퟔ짭샻틦틲듋뾼뫋튪ퟶ떽캻늻뷶튪붨솢튻쳗뿉탐뗄랽낸뮹튪붨솢쿠맘볠맜믺훆럀횹뢯냜뗄랢짺 웳튵뻍쿱죋튻퇹튲탨튪췢뷧뗄듌벤틽떼쯼붫쫂쟩ퟶ뗄룼뫃뎤웚틔살늻맜쫇샭싛릤ퟷ헟뮹쫇웳튵쪵볹볒뚼뛔벤샸뷸탐쇋늻뛏뗄첽쯷늢탎돉쇋튻3 3
쾵쇐돉쫬뗄벤샸랽램뫍샭싛떫쫇헢킩랽램뫍샭싛늢늻쫇럅횮쯄몣뛸뷔ힼ뗄웳튵퓚폃벤샸쪱튪뻟쳥쟩뿶뻟쳥럖컶틲뗘훆틋늻춬뗄뛔쿳퓋폃늻춬뗄랽램몣뛻튲헽쫇헢퇹ퟶ뗄뇈죧쮵맺볊뮯릩펦짌뫍쿠뛔살쮵뷏킡뗄맺쓚릩펦짌쯹폃뗄벤샸랽램뻍펦룃늻튻퇹맺볊뮯릩펦짌퓚쫐뎡짏틑뻟폐쿠떱룟뗄횪쏻뛈틲듋죙폾벤샸뛔쯻쏇늢늻뻟폐폕믳솦쇭췢쯻쏇뚼폐ퟔ벺뗄튻쳗돉쫬뗄맜샭랽램뫍샭쓮쯹틔쯻쏇튲늻탨튪엠통벤샸쯻쏇쯹맘탄뗄쫇뚩믵솿뫍볛룱쯹틔뚩믵솿벤샸뫍볛룱벤샸뛔쯻쏇쫇쫊폃뗄떫맺쓚릩펦짌퓲늻춬평폚쯻쏇퓚쫐뎡쳘뇰쫇맺볊쫐뎡짏뗄횪쏻뛈늻룟몣뛻뇏뺹쫇뻟폐튻뚨횪쏻뛈뗄 뿧맺웳튵쯻쏇쓜돉캪몣뛻뗄릩펦짌뻍틑뺭뫜룟탋쇋죧맻몣뛻퓙냤랢튻룶쏢볬릩펦짌믲폅탣릩펦짌뗄죙폾퓲뛔쯻쏇쫇튻룶쒪듳뗄맄컨쇭췢평폚쯻쏇ퟔ짭췸싧뢲룇랶캧폐쿞믱좡탅쾢뗄쟾뗀튲뷏햭펰쿬쇋쯻쏇뗄믱좡탅쾢뗄쓜솦쯹틔탅쾢벤샸뛔쯻쏇살쮵쫇폐킧뗄ퟜ뗄살쮵벤샸뫍뿘훆랽램늻쓜짺냡펲쳗튪룹뻝맺쟩쫐뎡뮷뺳뫍웳튵ힴ뿶닉좡헫뛔탔뗄듫쪩헢퇹닅쓜듯떽풤웚뗄킧맻 3 4
뷡쫸폯 웳튵ퟷ캪튻룶ힷ쟳샻죳ퟮ듳뮯뗄뺭볃죋퓚쏦뛔쫇럱닉폃햽싔믯냩맘쾵뗄닟싔쪱뇘좻믡뾼싇떽뫏ퟷ잰뫳웳튵킧틦뗄닮틬쿔좻횻폐떱쮫랽뫏ퟷ닺짺뗄킧틦듳폚쮫랽뛀솢퓋ퟷ닺짺뗄킧틦쪱솽룶웳튵닅믡폐뫏ퟷ뗄틢풸햽싔믯냩맘쾵늢쎻폐만뚨뗄쒣쪽죎뫎웳튵뚼펦룹뻝ퟔ짭닺욷쫐뎡릩펦짌뗈틲쯘뗄쳘뗣톡퓱뫏쫊뗄뿍뮧폫릩펦짌맘쾵샠탍뛸쟒뛔늻춬뗄맘쾵늻춬웳튵닉폃뗄맜샭맘쾵뗄냬램튲펦늻춬웤훐쳘뇰뮹탨훘쫓햽싔믯냩맘쾵붨솢뫳뗄맜샭컊쳢뿉틔뿏뚨뗄쫇쯦ퟅ좫쟲뺭볃튻쳥뮯탅쾢벼쫵뗄뷸튻늽랢햹쫐뎡뺺헹볓뻧웳튵볤뗄릩펦맘쾵붫뛔웳튵닺짺풽살풽듳뗄펰쿬쯹틔뒦샭뫃웳튵볤뗄햽싔믯냩맘쾵뛔웳튵틢틥쪮럖훘듳 3 5
훂 킻 놾컄쫇퓚떼쪦십쪿뮪뷌쫚뗄쾤탄횸떼쿂췪돉뗄퓚싛컄뗄톡쳢킴ퟷ쮼슷뇠업벰뚨룥뗈룷랽쏦뚼뗃떽뗄십샏쪦뗄뺫탄횸떼솽쓪뗄톧쾰맽돌컒늻뷶듓십샏쪦쓇샯톧떽쇋컯쇷벰릩펦솴랽쏦뗄횪쪶룼훘튪뗄쫇벳좡쇋쟳헦컱쪵튻쮿늻릶뗄ퟶ쫂첬뛈룐킻십샏쪦뗄ힻힻ뷌믥 룐킻맜샭톧풺뗄쿄탂욽쇎붨쟅뗈죎뿎샏쪦룐킻쯻쏇쟣힢탄톪캪컒쏇듸살뺫닊뗄뿎돌뮹튪룐킻맜샭톧풺뗄탐헾릤ퟷ죋풱헽쫇평폚쯻쏇뗄탁쟚뗄샍ퟷ닅놣횤쇋뷌톧훈탲뗄쮳샻뷸탐 쇭췢뮹튪룐킻2002FMBA좫쳥춬톧쎣쎣죋몣듳볒폐풵ퟩ돉튻룶컂?뗄벯쳥늢춨맽뇋듋첹돏랴뢴뗄붻쇷좡뎤늹뛌릲춬뷸늽 ퟮ뫳튪룐킻컒뗄뢸쒸룐킻쯻쏇뢳폨컒짺쏼퇸폽컒뎤듳룸폨컒컞쮽뗄낮 3 6
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