Form No:TB-WIGD02-01
Page : 1 of 18
供应商品质系统评鉴报告
供应商基本信息:
被稽核的公司名称 :
公司地址:
公司电话: 传真号码 :
被稽核的制造厂公司名称:
制造厂公司地址:
制造厂公司电话: 传真号码 :
被稽核的分包商公司名称 :
分包商地址:
分包商电话: 传真号码 :
供应商代表:
职位
名字
电话 e-Mail
董事长
总经理
QA 最高主管
生产最高主管
研发最高主管
业务最高主管
联系窗口1
联系窗口2
公司认证的证书
版本
认证机构 认证日期/计划
ISO9001
ISO14001
OHSAS18001
QC080000
SA8000
Others-1
Others-2
公司成立日期 : 公司开始生产日期 :
员工人数 :
班别:
公司规模:
总共面积 :
制造厂的面积
最大产能 ( units/day) :
目前产能利用率(%) :
前三大客户 (% 年度业务量) : 1.)
2.)
3.)
未来计划 :
职工流动率 (%) :
第 2 頁
供应商名称
Vendor name:
厂址
Address:
评鉴日期
Date:
供应商代表 Member from vendor:
供应商陪稽成员
Vendor team member:
项次
No.
项目
Item
单项最高分
Highest score
评鉴结果
Result
评鉴合格率
Qaulified Rate
单元目标
Target
1
质量系统要求 Quality System Requirement 45 0 % 60%
2
设计管制 Design Control 39 0 % 60%
3
文件管制与质量记录 Document Control and Qaulity Record 42 0 % 60%
4
原物料供应商管理 Vendor Management 45 0 % 60%
5
产品识别与追溯 Product Identification and Lot Traceability 45 0 % 60%
6
检检与测试 Inspection and Test 33 0 % 60%
7
仪器校验 Equipment Calibration 24 0 % 60%
8
资材管理/物管 Material Management 36 0 % 60%
9
制程管制 Process control
111 0 % 60%
10
采购 Purchasing 60 0 % 60%
11
客户服务 Field Services 39 0 % 60%
12 综合评分 Total 519 0 % 70%
13 绿色产品 管理系统(Green Product Management) 99 0 % 75%
分数
Score 评分标准 Standard
注意:原则上每个小项目最多只问三个题目就做评分.
Notice: The rule of audit is that three questions for every item.
标准 分数(GPM=Green Product Management)
3
有文件,确实执行良好
Qualified 70 ≦ Score and GPM ≧75
2
有文件,绝大部份确实执行,少部份未执行
且GPM Must项目需得分
1
有文件,少部份执行,绝大部份未执行; 无文件,有执行 Unacceptable Score < 70 or GPM < 75 or GPM Must项目不得分
0
无文件,亦无执行 Remark: 未满3分之条款均需提供问题点改善回覆
NA
系统或制程中不涉及此内容(不适用)
评定结果: 合格 不合格
AUDITOR : Reviewed by :
< SQE >
This survey result was reviewed and authorized by:
品保部最高主管签核
质量系统要求 Quality System
Requirement
设计管制 Design Control
文件管制与质量记录 Document Control
and Qaulity Record
原物料供应商管理 Vendor Management
产品识别与追溯 Product
Identification and Lot Traceability
检检与测试 Inspection and Test 仪器校验 Equipment Calibration
资材管理/物管 Material Management
制程管制 Process control
采购 Purchasing
客户服务 Field Services
1.质量系统要求Quality System Requirement 单元分数Score: [ % ] 得分Rating
附 注 Remark : 得分项目Item: [ 0 ] 项 评分项目Item:[ 45 ]项 ( 0-3)
供应商文件明确定义质量政策与质量目标
Quality policy and quality target is explicitly deifined in the vendor's document
确保质量政策让组织内所有阶层了解并展开为部门目标实施推行
Assuring the quality policy is understood by every member of the orgnization and work together to realize the target.
管理目标必须留下现况进展记录可供审查(管理审查)
Management target must leave progress record for surveying.
客户满意度与质量目标之间,具有相关的客观信息予以证实
Between customer satisfaction and quality target,there is related objective information used for confirmation.
从事质量管理、执行、验证人员,均需明文定义其责任、授权与相互关系
Personal responsibility, authorization, inter-relationship must explicitly identified among those members responsible for quality
management, policy carrying out and quality testing.
文件明确定义管制特性选择、质量目标设定方式、验证解决方案执行、客户需求处理、教育训练、产品设计导入
Documents related to quality must indentify the target, defect solution process, customer requirement, training and product design.
指派管理代表之其中一员,完全授权推展品质系统运作并不受其它职务责任影响,并定期向管理阶层报告以供审查
Appoint one member to carry out quality system and report to supervisors.
质量手册应定义各项书面程序以符合质量系统与质量政策需求,并对于文件架构予以概要说明
The written process document must included in the quality handbook so as to be conform to the quality system and policy.
先期产品的管制计划应包括原型样品、量产前、量产三个阶段(QC工程图)
Procduct control plans must be separated to three process: sample run, PVT and mass production(QC flow chart).
订定管制计划检讨、更新与确认程序,同时可依照程序提供客户产品管制状况。(包括产品变更、制程变更、检验方式频率变更)
A procedure must be used to check and update the control plan including ECN, PCN, and inspection frequent change.
制定内部稽核程序以规划及实施内部稽核,从而验证各项质量活动与相关结果之有效性
Set up internal audit procedure so as to confirm the validity of quality activities and related result.
针对所有影响质量活动的人员,制定明确程序以鉴定其训练需求,并同时提供相关训练
Work out the training requirement of QC members and give them the related trainings.
训练有效性的定期评估
Assess the training effectiveness regularly.
明订仪器设备操作资格程序
Set up an exam to confirm instrument operation qualification.
维持一套沟通程序将服务有关的信息通报给制造、工程及设计部门(确认组织外部不符合讯息能让组织内部知悉)
Make sure the service information must be known by production, PE and RD department.
2.设计管制Design control
单元分数Score: [ % ] 得分Rating
附 注 Remark : 得分项目Item: [ 0 ] 项 评分项目Item:[ 39 ]项 ( 0-3)
供应商对每一设计与开发活动拟定计划,并界定其执行责任
Vendors make plans of research activities and find a person responsible for it.
设计活动必须适当运用各项技术(例如:几何尺寸及公差、质量机能展开、价值工程、实验计划、失效模式分析、模拟技术)
Reasonable technical method(eg. Geometry dimention and tolerance, experiment plan, FMEA and imitatation) must be used in design plan.
设计活动必须定义信息书面化,可以让相关部门相互传递与定期检讨更新
Design plan must have relative documents so as to hand around in relative departments and check regularly.
书面记载与产品有关的各项设计输入需求,凡是不完备或混淆不清甚至与设计需求相抵触事项,必须规范程序并主动与提出需求者共同解决.
Write down the design requirement. Those items not conform to the requirement must be regulated and dealt together with the recommenders.
设计输出应该有办法鉴定产品安全性考量与验证(包括储存、搬运)
There are methods to check the new product's safety. (Storage and transportation)
设计活动具备成本、性能、风险权衡评估分析
Design plan must have the assess system of cost, function, and risk.
有一定流程规范将先前设计项目所获得之信息展开至目前或未来类似性质的项目
There is a fixed procedure to apply the experience to the future projects.
在适当阶段针对设计结果进行审查并留下书面记录
Survey and write down the design result in proper stage.
在适当阶段应实施设计验证,验证(测试)的方式结果应予以记录
Verify the design in the proper stage and write down the result.
设计确认的执行应配合客户项目时程要求,确认的结果应该被记录下来
Design confirmation should match with the customer's schedule and the confirm result should be written down.
设计变更和修改必须经过权责人员审查与核准,并同时获得客户书面核准或同意其变更内容
Any design modification must be approved by the authorities and agreed by the customers.
设计文件与资料在分发之前,应该透过文件管制程序核准与发送,避免无效或作废的文件误用(工程图面、工程标准、CAD数据资料、承认书、检验指导
书、测试程序书、工作指导书、作业程序书、物料规范)
Design document should be checked before it is distributed to avoid misusing the invalid documents(engineer drawings,engineer standard, CAD data,
acknowledgement, examine guidance, test process, SOP, and material standard)
如果客户工程标准/规格变更时,有明确的书面作业程序规范,让变更内容能被实时(工作天)记录、审查、分发、执行
If any modification accured on engineering standard, there must be explicit standard operation process in written form to record, check, distribute and
carry out the modified section.
3.文件管制与质量记录Document Control and Quality Record
单元分数Score: [ % ] 得分Rating
附 注 Remark : 得分项目Item: [ 0 ] 项 评分项目Item:[ 42 ]项 ( 0-3)
供应商已经建立下列文件管制的程序:
Vendors have already set up the following documents' controlling procedure:
(a) 设计文件与技术图面
Document design and technological drawings.
(b) 作业规范
SOP
(c) 作业标准
Operation standard
(d) 作业表单(日报,周报,月报)
Operation sheets(daily/weekly/monthly)
(e) 客户相关机密文件
Customer related confidential documents
必须建立文件总表或相关的程序,以鉴定文件现行修订状态,该总览或程序应该易于取得
It's necessary to make it easy to get documents' headlines to check the documents' present status.
文件可以追溯发行单位与收文单位
Document's issued Div. and accepted Div. can be trace back.
文件与资料在分发之前,应该经过权责人员签核
Documents should be approved by supervisors before they are issued.
无效及作废的文件应从分发单位或使用地点撤除,同时针对该文件进一步处理或管制(需回收及回收记录)
Invalid documents should be canceled in the issued department or used site. Further handling should be done to those documents.
在文件或适当的附件上明白标示版本变更的内容
Mark the modified contents clearly on the documents and the attachments.
质量记录保存期限必须加以设定与记录
Take down the deadline of preserving the quality documents.
质量记录是否依客户别不同进行管理与储存?
Does the quality records keep and manage according to different customer?
内部质量系统稽核与管理审查记录应保存三年
Internal quality system's auditing and management records should be kept for three years.
质量记录可以依照客户要求延长保存期限
The Preservation deadline of quality records can be prolonged according to the customer's requirement.
4:原物料供应商管理Vendor Management
单元分数Score: [ % ] 得分Rating
附 注 Remark : 得分项目Item: [ 0 ] 项 评分项目Item:[ 45 ]项 ( 0-3)
有专属单位负责供应商管理事务
Is there an exclusive section to handle/manage sub-contractor?
供应商的选择(开发)必须经过明确的评估程序(质量系统)
Are vendors selected on the basis of their ability to meet subcontract requirements, including quality requirements ?
针对供应商交期、质量或服务异常,有明确规范其矫正与预防措施
Is there an explicit defination on corrected and protected action for delivery, quality and service abnormal?
建立及维持合格供应商的质量记录(检验报告)
Are up-to-date records kept of acceptable/approved vendors?
必须有效界定管理供应商的方法与程度(稽核、质量记录、派驻)
Effectively define the method and degree of vendor management (audit, quality record and locate-on-site)
必须执行一套监测供应商交货绩效的系统,同时采行必要的矫正行动
Is the vendor deliverying result monitored? And corrected action be acted if needed.
有明确程序将客户的要求转达到供应商内部
Is there a clear procedure to communicate the customer's request to supplier?
对于供应商所提供的产品有质量确认程序 (承认流程)
Is there a documented procedure to ensure the product quality
针对供应商必须有程序验证量产前的检测条件是否能与量产后的条件一致(信赖度实验)
Does vendor assure the MP test condition be line with PR(FMEA)?
分包商提供的首样报告必须提到下列事项
Does the First Article report include verification of:
(a) 质量相关文件(作业标准、检验标准、图面)
Quality documents?(SOP, SPEC and sketch)
(b) 产品的制程参数(工程站别、检验站设定)
Process control parameters/documents?( To set the name of engineering and inspection stand)
(c) 制造条件与设备(人员、机器设备、检验设备)
Condition of manufacturing and equipment( Personnel, machine and instrument facility)
(d) 关键尺寸、产品功能定义清楚
Critical parameters/dimensions? (including capability index)
(e) 产品的可追溯性(模穴、治具、制造组别、日期)
Traceability of cavity, tooling,manufacturing site and date?
(f) 检验与测试比率(频率)
Inspection/test yield(Frequency)
5: 产品识别与追溯Product Identification and Lot Traceability
单元分数Score: [ % ] 得分Rating
附 注 Remark : 得分项目Item: [ 0 ] 项 评分项目Item:[ 45 ]项 ( 0-3)
供应商对所有产品均制定程序进行识别
Are there procedures defining product identification requirements for all products?
库存品与半成品均有规范适当管制与识别可供追溯(如:日期、班别、模具、检验者)
Are in-stock and in-process materials properly identified and controlled?
如果个别产品或批次被列入特别识别的要求,应该明订识别的标志方式并予以记载
Where traceability is a specified requirement, do individual products or batches have a unique identification?
原材料与耗材均有识别与追溯的方式
Raw material and expensed material have the way of identifying and tracing.
必须针对不符合要求(或疑似不合格)的产品进记识别、记载、评估、隔离、处置、通知
It is necessary to identify record evaluate separate arrange and inform for NG production.
对于可疑材料或产品(半成品)必须提供视觉上的识别方式
It is necessary to provide the visual identifying way with regard to doubtful material or production (semi-finished goods)
不合格品必须检讨责任与处理权责(如:重工、特采、报废)
Review the responsibility and arranging duty(rework, AOD, declare usable) with regard to nonconforming production.
对不合格品之覆判及重工之过程,是否有留下记录?
Record the procedure of rework and re-inspect nonconforming production.
材料特采流程对于审核的权责有明确规定
Urgent release procedure must include specific audit responsibility.
对于特采的材料有矫正措施后续追踪
Follow up the corrective solutions of the urgent release material.
矫正预防措施所引起的任何程序变更,必须加以执行与记录
Any modification of the procedure due to the 8-Dform should be carried out and recorded.
矫正措施应有程序确保执行状况并具有成效(如:执行人员、日期)
There should be procedures to asure corrective solution's carrying out and effect.(Personnel,date)
矫正措施分为短期措施与长期措施
Corrective solution should separated into long-term solution and short-term solution.
进料检验单位是否有使用材料质量履历表?
Is the material history be used by IQC
矫正预防措施的内容是否有符合 8D?
Corrective measures' content should include 8D
6.检检与测试 Inspection and Test
单元分数Score: [ % ] 得分Rating
附 注 Remark : 得分项目Item: [ 0 ] 项 评分项目Item:[ 33 ]项 ( 0-3)
供应商检验与测试应该建立的记录,应详细定义在质量计划或书面程序中
Are there documented procedures for defining inspection and test methods?
供应商应该确保进厂产品在未经检验或其他验证符合规定要求之前,不可被使用
Does the supplier ensure that incoming product is not used until it has been inspected and verified as conforming to specified requirements?
供应商是否具备出货检验或OBA程序(包括品名、包装、标签、出货地点)
Does the vendor utilize final inspection and OBA procedure?(Include part No., packing, marking and shiping site)
具备产品可靠度测试验证
Does the supplier utilize extended reliability testing?
出货检验的抽样水平合乎三凯厂内要求(AQL<)
Does the inspection and test process assure outgoing products meet CSI LRR and IFIR goals?
当实验验证的结果是计量值时,应该采用适当的统计技术
Statistic technology should be applied for the calculated data
检验项目是否有检验记录可以追溯
Are there procedures and practices in place to assure product traceability through all stages of production?
供应商是否达到客户产品规格验证之量测要求设备与能力(如:X-RAY,三次元量床)
Supplier is able to do the full-size measure to match customer's request (equipment and ability)
有明确的目视管理,辨识待确认与已确认完成的零件与产品
There is a procedure to define the inspect status for waiting-for-inspect and pass through visual management
具有出货与原料检验记录履历一览表
There are inspect history for material and out-going goods.
定期召开质量会议检讨质量状况(至少每月1次)
Review quality status in the quality meeting regularlly ( at least once one month)
7.仪器校验 Equipment Calibration
单元分数Score: [ % ] 得分Rating
附 注 Remark : 得分项目Item: [ 0 ] 项 评分项目Item:[ 24 ]项 ( 0-3)
供应商之检验、量测与试验设备校验人员是否具备作业认证合格之证书
When using instrument for inspection,measure and test(include test-software),Vendor should insure technicians all approved?
所使用测试设备(治具)是否有列入仪校记录中?
Do all the testing equipment (tooling) list in the calibration record?
标准件校验设备是否有国家级实验室之认证并追溯?
Can the calibration's level be trace back to NIST or any formal organization?
实验室提供校验或比对的标准件具有良好的存放环境与监控程序
Standard sample that lab provided or compared need kept in favorable environment and conroled by programer.
有明显的视觉标识量测设备校验的状态与校验周期
Have obvious visual mark for status and cycle of verify
所有的校验是否有 SOP?
Are all the calibration having the SOP?
明确定义量测设备校验不合格的处置措施与记录管制
Must define how to deal with unqualified instrument and control record.
当检测设备校正后确认失效时,是否有评估过往之产品质量是否影响客户权益?若需要时,是否有追溯程序?
When found instrument invalidation did this system include call back procedure?
8.资材管理/物管Material Management 单元分数Score: [ % ] 得分Rating
附 注 Remark : 得分项目Item: [ 0 ] 项 评分项目Item:[ 36 ]项 ( 0-3)
仓库5S的落实度
How to follow the 5S in the warehouse
仓库的管理是否有明确的作业规范?
Is there the definite SOP for the warehouse management?
对于易燃品、腐蚀性、有毒化学物具备明显的标示、管制程序与储存环境
Tinder, causticity and poisonous chemical have the clear marking, controlling procedure and storage environment.
针对不良品,待判定品是否有明确的区域划分
Is there any definite mark and separation for nonconformance parts and wait-for-inspection parts?
是否有明确的管制方法并执行作业以确保产品先进先出
Have confirmed management method to reach the operation procedure of "first in first out"
对于呆滞料是否定期安排检验时间,以确定原料的劣化程度
Check the damaging degree of the dead stock production (material) regularly
储位广告牌管理规划与标示确实
The plan and sign of storage board is confirmed
零数箱外包装箱是否标示清楚
The packing box of scattered productions must have the sign of quantity.
保税品及非保税品于原材料及成品库是否有明确的区分
Is there any clear separateness for customs product and products without customs in raw material and finished goods warehouse?
产品出货是否按作业规范
Shipping must follow the out-going goods SOP
出货时是否进行厂内料号管理及客户部品料号比对及数量的确认
Make sure the out-going goods' part No. and quantity meet customer's requirement.
特定之堆高机作业人员是否符合操作资格并有证明纪录.
Make sure the forklift driver have the diver's license.
Supplier Quality System Audit Report
制程管制Process control 单元分数Score: [ % ] 得分 Rate
附注 Remark得分项目Item: [ 0 ] 项 评分项目Item:[ 111 ]项 ( 0-3)
Has the supplier documented PMP for the production, inspection and testing to ensure that all manufacturing process that affect
the quality of a product are carried out in a controlled condition?
供应商是否撰写了生产,检验,测试过程的制程管控计划PMP来保证其在受控条件下进行生产?
Does the supplier define and document the triggers for the purpose of initiating a stop build and stop shipment action?
供应商是否定义了停线和停止出货的标准?
Are the documented work instructions available at each station, inspection and testing station?
供应商的每一个工站,检验,测试站是否都具备其相应的工作指导书?
Do the work instructions clearly specify the manner of production, installations for each process/station?
工作指导书是否来定义其生产及装配方法?
Do the work instructions clearly specify the machines, fixtures, tools, gauges and program to be used ?
工作指导书是否有明确的表明所要使用的机器设备工具及程序?
Do the work instructions specify the materials to be used? (., part number/name, assembly tools, inspection tools)
工作指导书是否有明确的表明所要用的材料(如料号/名称,组装工具,检验工具) ?
Do the work instructions indicate assembly specifications?
工作指导书是否有表明组装规格?
Have the procedures and work instructions been consistently and effectively implemented?
程序和工作指导书是否有被始终如一和有效的执行?
Are the procedure defined for qualification and re-qualification requirements of new process or process change?
供应商是否定义了承认新制程,变更后的制程或承认相关的设备的标准?
Are the process qualified by customer and record maintained?
供应商的制程是否被客户所承认并有记录维护?
Is there a procedure or plan to specify all Critical Process Parameters and Critical Product Parameters which need monitoring or
control?
是否有程序或计划来定义需要监视和管控的重要参数和产品特性?
Is there a comprehensive Preventive Maintenance Plan for all equipment, tools, golden sample used in the manufacturing,
inspection and test of products and updated record?
供应商是否对机器,工具和标准样本有一个全面的定期检修计划并纪录?
Does the supplier also maintain process performance through improving sampling plans when acceptance criteria is not met?
供应商是否有加严抽样计划来回应未达到标准的制程?
Is there a procedure defined for engineering changes?
是否有程序来监督任何工程变更?
Are engineering changes reviewed and approved by authorized personnel prior to implementation?
任何工程修改是否有经过权责人员在其执行前审核及批淮?
Are the engineering change notifications distributed to all affected functional areas once approved?
任何工程修改通知一旦批淮是否有分发到所有相关的部门?
Is there a system to ensure engineering change notifications( including the training/ tools & equipment provided and W/I updated)
be implemented?
是否有系统来确认所有工程修改通知ECN(包含培养训练,增加工具和设备和作业指导书的变更)己被执行?
Is the process audit checklist available and adequate for monitoring and measurement of the quality management system
processes. ?
是否有制程稽核查检表和被充分使用?
Are the audits and CLCA implemented well?
稽核和CLCA是否被很好的执行?
Supplier Quality System Audit Report
Are there established procedures for new product introduction/transfer? (., established work instructions, documentation
checklist, equipment checklist, product pilot run, pre-production, first article review, etc.)
是否有建立新产品的介绍/转移程序?(例如︰建立工作指导,文件检查列表,设备确认清单,产品试做,试产,首件检查等等)
Has the supplier shall perform First Article Inspection on units from the first production run or for design/ changes that affect form,
fit, or function.?
供应商是否对首件产品或在有影响产品形状,装配,功能的设计或工程变更时进行首件FAI检验并记录?
Are there procedures defining product identification requirements for all products?
是否有程序定义对所有产品的产品识别需求?
Are there procedures and practices in place to assure product traceability through all stages of production?
是否有程序及执行来确保产品在生产阶段时的追溯性?
Are in-stock and in-process materials and products properly identified and controlled?
所有库存及处理中之材料是否有标示及控制?
Are there procedures for handling, storing, packaging and delivery of product and materials?
是否有一套程序用来处理,储存,包装,及运送其产品?
Does the procedure define the proper vehicles and tools for transporting and handling product/ materials?
是否由程序定义正确的搬运车辆和工具来运输和处理产品/物料?
Are those vehicles and tools regularly maintained to be under good condition?
所有的搬运车辆和工具是否有依照其订定的程序加以维持?
Are the material control records maintained per the procedures defined?
是否按照程序进行物料控制纪录并维护?
Does the supplier provide methods and means of handling that prevent damage or deterioration?
供应商是否有提供其处理产品的方法及重要性来预防产品上的损害及质量恶化?
Are there monitoring systems for environment condition, such as temperature, humidity, particle count…etc. ?
是否有环境条件的监控系统,比如温度,适度,空气中微粒统计等?
Are all MSL materials stored in the appropriate environment and monitored ?
所有的湿敏材料是否被适当储存并纪录?
Does the supplier provide secure storage areas to prevent damage or deterioration of product, pending use or delivery?
供应商是否有对于预备使用或即将运送的产品提供安全的储存场所来预防产品上的损坏及质量恶化?
Are defective product/ materials segregated to prevent mixing?
不良品/物料是否被隔离来防止混料?
Is shelf life control properly defined and implemented for required product and materials?
保存期限控制是否对有需要的产品和物料正确的定义和执行?
Are methods for verification and disposition of materials defined when deterioration or out of shelf life found?
当产品变坏和过期的时候,验証的模式和物料的放置是否被定义?
Does the supplier control packing, preservation and marking processes to ensure conformance to specified requirements?
供应商有否有控制其产品的包装,保存及标示程序来确定产品有合乎要求的规范?
Are control of recycle packing materials (., carton, PE bag, plastic box, ESD containers …) properly defined and implemented?
再生包装材料的控制(比如硬纸板,PE袋,塑胶箱,防静电容器等)是否被正确的定义和执行?
制程管制Process control 单元分数Score: [ % ] 得分 Rate
附注 Remark得分项目Item: [ 0 ] 项 评分项目Item:[ 111 ]项 ( 0-3)
10.采购Purchasing
单元分数Score: [ % ] 得分Rating
附 注 Remark :得分项目Item: [ 0 ] 项 评分项目Item:[ 60 ]项 ( 0-3)
新供应商的引进是否有明确的管理规范
Is there the definite SOP to recommend new vendor?
目前的作业是否按"新供应厂商引进"的作业规范实行
Follow the new vendor survey SOP or not?
目前供应商的评鉴方式是否有明确的管理规范
Is there the definite SOP to evaluate the vendor?
目前是否按"供应商的评鉴"作业规范实行
Follow the vendor evaluation SOP or not?
关于采购流程是否有明确的规范
Is there the definite SOP for the purchasing procedure?
目前是否按"采购流程"执行
Follow the purchasing procedure or not?
对采购年度cost down 目标及计划是否订定, 如何review
How to setup and review the annual purchasing cost-down goal and plan?
针对原材料不良处理是否有明确的作业规范
Is there the definite SOP for the defective raw material management?
目前是否按"原材料不良"规范作业
Follow the defective raw material SOP or not?
目前验收材料是否按原物料购入部品的检收方式实行
Follow the raw material inspection SIP or not?
物料管理控制是否有明确的管控作业规范
Is there the definite material management SOP
目前是否按物料管理控制作业规范
Follow the material control management SOP or not?
在物料管控方面是否有一套明确的作业方式,取得厂商,厂内的讯息,如库存,产能
Is there the definite way in material control to get the message from vendor and factory ?( WIP,Capacity)
关于业务,生管,物控间的联系配合是否落实执行,是否有规范
Is there any SOP to link the cooperation between sales, production control and material control?
是否定期召开产销会议(至少每周一次)?
Is it necessary to have the production meeting(at least once every week).
对于供应商的配合是否订定合同加以规范?
Is there the agreement for vendor to follow ?
关于货物进出口的流程及时间是否有明确的作业规范?
Is there the definite SOP about the import and export procedure?
针对不同客户的加工型态/结转方式是否有不同的作业规范?
Is there different SOP for different manufacturing and carry-over type?
对于原材料不良之"特采流程"是否有明确的作业规范?
Is there the definite SOP about defective material's urgent release process?
是否按"特采流程"执行?
Follow the urgent release process or not?
11: 客户服务Field Services
单元分数Score: [ % ] 得分Rating
附 注 Remark :得分项目Item: [ 0 ] 项 评分项目Item:[ 39 ]项 ( 0-3)
是否有质量专门管理者负责相关客户服务?
Is there a quality manager with supporting infrastructure responsible for field service quality?
不良品或销退品之维修流程之文件版本是否受控?
Are repair and troubleshooting procedures(., Diag Trees) documented and under rev control?
于供应商作业流程中是否允许针对单一产品作个别的搬运,包装或标示?
Does supplier processes allow for unique handling, packaging, and marking requirements?
是否有文件定义如何作(执行)持续改善计划以满足客户的期望?
Is there a documented continuous improvement plan to reduce warranty costs and improve customer experience?
是否有新产品导入及首件流程?
Do you have new product and first article introduction process?
供应商是否有能力分析或验证零件等不良之真因?
Can supplier demonstrate the capability to perform component level failure analysis and identify root cause?
是否有(能提出)客户服务计划?
Do you have a Field Service quality, repair and test plan (a “Service Plan”)?
是否有"在客户未书面同意之前不可变动相关制程,材料等"的文件规范或定义?
Is there a process defined such that no modification to the Product occurs without Customer’s prior written consent?
是否有一流程可以确保客户提出之工程变更能确实执行?
Is there a process that ensures all customer-approved engineering changes are implemented?
是否有制程变更通知?
Is there a notification procedure for process changes?
供应商是否对所有产品作OBA检验?
Does supplier conduct an Out of Box Audit (OBA) for all field service product?
OBA 检验项目是否包括外观及功能?
Does the OBA validate both functional and cosmetic Product requirements?
针对客户反馈或供应商提供之损坏产品是否有可追溯系统及相关文件档案分类?
Does the supplier have a documented classification and tracking criteria for customer and supplier induced damage?
Form No:TB-WIGD02-01
绿色产品管理系统 Green production management 单元分数Score: [ % ] 得分Rating 附 注 Remark :
得分项目Item: [ 0 ] 项 评分项目Item:[ 99 ]项 ( 0-3)
Is there a Green Product Management compliance system in place and responsible personnel appointed?
是否有应对绿色产品管理之相关管理体系并已指派负责人员?
Have the education on Green Product Management compliance system and training materials (regulations, customer requirement, etc) been provided?
是否提供了Green Product Management管理体系和环境有害物质方面的训练教材?如规章制度,客户要求等等?
Has supplier understood the CSI Environmental Guarantee Letter sign-up requirement and be aware of to promise the products are compliance with Green Product Management?
贵司是否已经明了必须签署三凯规定之环境保证书并承诺其产品符合绿色产品管理要求?
Is the green product/ non-green product guideline defined in the design standard & material specification to restrict the use of environmental hazardous substances (EHS) in parts, process and
products?
是否有针对产品,制程和原物料之环境有害物质的限制使用订定了绿色产品及非绿色产品之规范并定义在设计标准和材料规格中?
Is the list of EHS banned or restricted for use in the green product guideline compliance with the Green Product Management regulation and CSI requirement?
绿色产品规范中, 环境有害物质禁止或限制使用的管制项目是否涵盖绿色产品管理之法规要求和符合三凯标准?
Is supplier review the list of EHS banned or restricted for use in the green product guideline regular?
绿色产品规范中, 是否针对环境有害物质禁止或限制使用的管制项目予以定期复查或更新?
Is a policy of definition available to effectively distinguish the green products and material?
是否有产品和材料定义的规范,从而能快速有效地区分出绿色产品和材料?
Is a procedure available to review the BOM of green products in order to ensure the whole product and each components are Green Product Management compliance prior to mass production?
是否有规定在量产前审核确认绿色产品的材料清单以保证每个材料和整个产品都符合绿色产品管理的法规和客户要求?
Have the suppliers been required to provide the analysis value (test report) on the environmental hazardous substances of the raw material during the green material qualification procedure?
绿色材料的承认过程中,是否要求供应商提供其产品关于环境管理物质的检测资料(测试报告)?
Is a policy of P/N definition available to ensure the multi-sources of have the same criteria of green material?
是否有材料料号定义的规范,从而能保证同一料号下的各种零件都符合约样的绿色材料等级?
Is there any non-BOM material such as the alcohol, solder paste, solder wire, and etc, using in the green product? Is there a Green Product Management PLAN of the non-BOM material?
绿色产品中是否包含一些不在BOM表上的耗材品,比如酒精、锡膏和锡丝?是否有针对这些耗材品的绿色产品管理方案?
Has the suppliers understand the importance on their guarantee to ensure their green material shipped are Green Product Management compliance and test data are real and accurate?
供应商是否明白他们对于其产品符合绿色产品管理法规和测试资料真实准确保证的重要性?
Does the production line exclusively operate for production of green products?
生产线是否专用于生产绿色产品?
Has the contamination prevention procedure been defined in case of sharing production facility and its effectiveness confirmed?
如果采用共享设备,是否采取了防止污染措施并得到确认?
Is there a process management procedure defined to prevent the mix-up or misuse for environmental hazardous substance or non-conforming material during the operation?
是否订定合理的操作规范以防止在操作中混用和误用禁用物质或其他材料?
In case of field return material or defective parts for repair, is there a procedure defined to prevent the mix-up or misuse for environmental hazardous substance during the operation?
对于不良品和退修品,是否订定合理的操作规范以防止在操作中混用和误用禁用物质?
Has identification control been provided for green materials/products and environmental hazardous substance non-conforming materials/products in both warehouse and production line?
是否有绿色产品/材料和环境有害产品/材料的鉴别管控?
Is there an incoming inspection procedure for environmental hazardous substance?
是否订定环境有害物质相关之来料检验流程?
Are there the criteria for laboratory qualification in case of testing by 3rd party lab?
委托外部进行测定时,是否有外部实验室之选定基准?
Has the inventory of environmental hazardous raw materials been well monitoring?
是否已对仓库中含环境有害物质之原材料的库存加以妥善监管?
Has the supplier been required to provide the notification if any changing of manufacturing locations, processes, raw materials, component constructions or construction methodologies? (Including sub-
tier supplier.)
供应商是否有信息传达流程告知如产品的制造地、制程、原物料、零组件或组装工法之变更?(包含其下游供应商或外包商)
Has the test reports on environmental hazardous substance been resubmitted and revaluated during the change of above item?
如有上述变更时,是否要求再次提供测试报告并对环境管理物质再进行评估?
Is there a policy to retain the test data and records related with Green Product Management compliance system and how long is the keeping period?
是否有政策来保存绿色产品管理体系的相关记录和测试资料,要保存多长时间?
Do all components or PCBA which are assembled by soldering process meet the Engineer Change Management of Green Product Management or customer required?
是否所有制程中所用之元件或主板都已符合客户关于变更管理的要求?
Is there a Halogen-Free management compliance procedure in place and responsible personnel appointed?
是否有应对无卤素之相关管理办法并已指派负责人员?
Have the education on Halogen-Free management and training materials (regulations, customer requirement, etc) been provided?
是否提供了无卤素管理方面的训练教材?如规章制度,客户要求等等?
Is the Halogen-Free product guideline defined in the design standard & material specification to restrict the use of environmental hazardous substances (EHS) in parts, process and products?
是否有针对产品,制程和原物料之环境有害物质的限制使用订定了无卤素产品之规范并定义在设计标准和材料规格中?
Is the list of Halogen-Free guideline compliance with CSI requirement?
绿色产品规范中, 无卤素物质禁止或限制使用的管制项目是否符合三凯标准?
Is there a process management procedure and SOP defined to prevent the mix-up or misuse for Halogen material during the operation?
是否订定合理的程序文件与操作规范以防止混用和误用卤素物质?
Is the list of Halogen-Free guideline compliance with definition for incoming material sampling?
绿色产品规范中, 是否明确定义部件及辅材的来料无卤抽样程序?
Is the list of Halogen-Free guideline compliance with definition to make sure test equipment can detect HF out?
绿色产品规范中, 是否明确定义检验设备具备卤素物质检测能力?
Is the list of Halogen-Free guideline compliance with definition to calibration test equipment for HF?
绿色产品规范中, 是否明确定义检验设备卤素物质检测能力校准方式?
Is the list of Halogen-Free guideline compliance with definition to make sure tester/engineer understand HF knowledge?
绿色产品规范中, 是否明确定义检验人员具备无卤素物质知识资质?
供应商品质系统稽核报告
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