企 業 資 源 規 劃 (ERP+)
王振繁
SSA
PMI
.
資深顧問
The value chain
Firm infrastructure
Procurement
Inbound
logistics
Technology development
Operations
Human resource management
Outbound
logistics
Marketing
& sales
Service
Primary activities
Support activities
價值鏈 & ERP+
供應鏈
顧
客
需
求
Logistics management process
Value added material flow
Industrial enterprise
Requirement information flow
Customers
Physical
distribution
Manufacturing
Purchasing
Suppliers
Achieving
an integrated supply chain
Stage one : baseline
Purchasing
Material
control
Production
Sales
Distribution
Stage two : functional integration
Material flow
Customer service
Material
management
Manufacturing
management
Distribution
?
?
Achieving an integrated supply chain
Stage three : internal integration
Stage four : external integration
Material flow
Customer service
Material
management
Manufacturing
management
Distribution
Customers
Suppliers
Suppliers
Internal supply chain
Customers
-----Logistics mission -----
Cut across functional boundaries
採 購
製 造
銷 售
行 銷
運 輸
倉 儲
顧
客
需
求
LOGISTICS
Information integration JIT
Logistics &
competitive advantage
Service leader
Cost and service leader
Commodity market
Cost leader
High
Low
Low
High
Value advantage
Productivity advantage
Gaining competitive advantage through logistics
Productivity advantage
Value advantage
Logistics leverage opportunities
Tailored service
Distribution channel strategy
Customer relations etc.....
Logistics leverage opportunities
Capacity utilization
Asset turn
Co-makership / schedule integration etc....
The goal :
sustainable competitive advantage
Marketing logistics’ Strategic Goal
Relative delivered cost
Hi
Lo
Lo
Hi
Relative differentiation
Supply chain planning
Distributed
資料庫
Xbase
Relational
Object
Oriented
網路
處理資料
應用系統功能
應用系統架構
IT
應用程度
MIS
Tax, Auditing
Central
Client/Server
Transaction
Auto.
Planning
Intelligent
System
WorkFlow
ERP
LAN
Internet
Intranet
Extranet
Transaction
Multimedia
Document
應用程度
Supply chain planning
IT
MIS
Tax, Auditing
ERP
資料庫
Xbase
Object
Oriented
Relational
Distribution
Production
Planning
Supplier
Supplier
Supplier
Orders &
Deliveries
Orders &
Deliveries
RETAILER
RETAILER
RETAILER
consumer goods supply chain
網路
LAN
Internet
Intranet
Extranet
處理資料
Transaction
Multimedia
Document
應用系統功能
Transaction
Auto.
Planning
Intelligent
System
WorkFlow
應用系統架構
Distributed
Central
Client/Server
ERP+ ─最先進的企業資源規劃系統
Evolving System Requirements
`70s
`80s
`90s
MRP
MRP II
ERP
ERP+
BPCS
BPCS
Optimization
MATERIAL
RESOURCES
ENTERPRISES
VALUE TO
CUSTOMER
策略衝擊
策略
組織
I/T
供應商
顧客
流程
全方位思考:企業終極目標
組
織
變
革
度
技術變革度
高
低
高
轉型成功
資訊化成功
1000%ROI
新核心動力
簡化後
100% ROI
官僚
停滯不前
官僚偏見依舊
10%ROI
典範破壞者的角色:挑戰傳統
挑戰傳統
決策鬆綁
分配工作給 顧客&供應商
納入 顧客&供應商成為流程的 一環
目標導向的團隊 不是 空談任務
管理 多樣化的一致性
市場利基資訊
當產業快速地變革
軟體必須也能配合企業環境
及時反應
At the speed industries are changing these days, your enterprise software had better be fast on its feet.
Fast to install.
Fast to reconfigure.
Fast to benefit.
R e s u l t s
What makes results so fast?
TECHNOLOGY
SIMPLICITY
AGILITY
FOCUS
Focus 鎖定顧客需求, 滿足他!
協助企業提供完善的企業功能,促成顧客滿意
製造業,供應鏈,可重組性財務功能
專精的產業知識 專一的經營態度
Agility 企業機動性 靈活度
ERP+ 應能協助企業實現TQM顧客導向的心願
ERP+應能促成企業橫向流程整合及供應鏈策略聯盟,創造企業優勢.提供資訊共享環境
ERP+應提供企業整合資訊,以利經營團隊掌握不確定因素與主動出擊的契機
ERP+優化人力/資訊/技術 促成企業具有以小博大的能耐
Simplisity 簡化流程
創造速度優勢
ERP+應能加速價值傳遞速度
ERP+應能協助企業串聯價值鏈
ERP+應能提高企業經營動力
Tecnology 技術
促成企業轉型成功
技術更新 管理 製程 資訊 運籌 研發 ...........
ERP+應能以前瞻的資訊技術促成企業改造成功
ERP+應具備卓越技術可以駕馭上百萬的軟體原始碼
ERP+應能提供企業功能物件技術
ERP+ appeals to
enterprises with:
僅需最少的資訊投資成本
必須能整合新的應用軟體至企業環境中
必須能持續不斷地提升功能及未來的發展
必須具有:靈活性(agility), 可組合性(configurability)及開放性(openness)
必須具備:產品資援性及最低的維護成本
Results
Focus
ERP+ supplier 致力於客戶(Client)成功
成為最好的事業夥伴(partners)?
提供全球專業支援
專注的行業: 成衣紡織業 ,食品及飲料, 製藥, 消費性產品, 機械, 電子...等多種生產型態
提供整合性的財務(Financial), 製造(manufacturing )及供應鍊(Supply Chain )功能
focus
靈活性(Agility)
彈性的系統給彈性的企業
ERP+ 的設計可順應企業的改變
滿足客戶的需要不斷地進行改變及重新組合
當競爭對手反應時可快速的反擊
agility
供應鏈的變革
agility
Traditional
Manufacturing
Gaining
Control
Competitive
Agile
Cost driven
Cost + Quality
Cost + Quality + Time
Cost + Quality +
Time + Variety
Departmentalism,
High Inventory,
Long Cycle
Times
Better
Customer
Service,
Planning,
Communication
Responsive,
Customer Focus,
Reduced LTs,
Time to Market
High Customer-Oriented Flexibility,
Leading Technology,
Highly Trained People,
The Virtual Corporation,
Thriving in a World of Change
Results
A Functional View
Purchasing
Warehouse
Accounts
Raise Purchase
Orders
Check Inbound
Inventory
Process Vendor
Invoices
Receive Purchase
Orders
Put Away Inventory
Pay Vendor
Invoices
Manage Vendor
Contracts
Transfer Inventory
Process Customer
Payments
Expedite Orders
Count Inventory
Expedite Payment
Review Vendor
Performance
Issue Inventory
Report Financial
Results
agility
Results
A Process View
Purchasing
Warehouse
Accounts
Raise Purchase
Orders
Process Vendor
Invoices
Pay Vendor
Invoices
Manage Vendor
Contracts
Transfer Inventory
Process Customer
Payments
Expedite Orders
Count Inventory
Expedite Payment
Review Vendor
Performance
Issue Inventory
Report Financial
Results
agility
Receive Purchase
Orders
Put Away Inventory
Check Inbound
Inventory
Results
An Agile View:
高效率的供應鍊(Supply Chain)
SSA
Customer
Service
Dispatch
Dispatch
Customer
Orders
Receive
Customer
Orders
Send
Invoice
...
Purchasing
Accounts
Process
Vendor
Invoices
Receive
Purchase
Orders
Pay Vendor
Invoices
...
Release
Purchase
Orders
Purchasing
Warehouse
Customer
Service
Raise Purchase
Orders
Check Inbound
Inventory
Take Customer
Order
Receive
Purchase
Orders
Put Away
Inventory
Transfer Inventory
Manage Pricing
Pick Inventory
Expedite Payment
Dispatch
Inventory
Supplier
Logistics Integrator
Customerr
Manage
Returns
Manage Vendor
Contracts
Expedite Orders
Review Vendor
Performance
Manage
Complaints
Results
Distribution
Production
Planning
Supplier
Supplier
Supplier
Orders &
Deliveries
Orders &
Deliveries
RETAILER
RETAILER
RETAILER
consumer goods supply chain
Quick Response Model
Warehouse
Distributor HQ/DC
Consumer
Household
Retail Store
Electronic promotion via In-Store POS rebates
Joint testing of new product introductions
Frequent
customer
purchases
recorded at
POS
Full EDI of
invoices,
billbacks,
coupon
redemptions,
funds transfer
Excess receiving
& storage areas
converted to
selling space
Frequent Smaller
Shipments
Shipments preceded
by ASN
Cases sizes
optimized for
store inventory
turn
Carrier pick-up
on multi-shop
pre-scheduled
routes
Frequent
Customer
Database
Weekly orders and
forecast updates
3
1
2
Cases/pallets
allocated to
stores based on
open-to-receive
and cross docked
Store/SKU open-to-
receive based on
sales forecasts
Quick Response
- Section 1 -
In Store Promotions and Brand Management
Point-of-Sale Information Through EDI
Vendor Managed Inventory Integrated With Forecasting/Sales Data
Real Time Available-to-Promise
Complex Pricing and Segmentation Strategies
Quick Response
- Section 2 -
Global and Regional Views of All Inventory
Supplier Partnerships Integrated With EDI
Rationalization of MRP/DRP/Customer Service
Integrated Transportation/EDI/Warehousing to Reduce Cycle Times
Global Support for Multi-Mode Manufacturing
Key Consumer goods Terminology
QR - Quick Response
EDI - Electronic Data Interchange
VMI - Vendor Managed Inventory
VOI - Vendor Owned Inventory
EDLP - Every Day Low Pricing
POS - Point Of Sale
FRI - Floor Ready Inventory
DSD - Direct Store Delivery
Positioning BPCS Client/Server in Consumer Goods
BPCS C/S Supply Chain Management offers the most advanced & complete suite of products to address this industry
COM, OLM, ILM, ECM, RMS products were developed as the enabler to Quick Response
Configurability / Reconfigurability of BPCS C/S allows for managed speed in reacting to market and logistics changes
Vertical Industry focus in product development
資訊系統的變革
agility
Mainframe/
Manual
Processing
Minis/
Midrange
Client/Server
Object
Oriented
Peer-to-Peer
Big is beautiful; centralized SAP R2, COPICS, Custom
Downsizing; centralized
BPCS Version -
Server-centric
SAP R3, Baan
Distributed,
Shared
Resources
BPCS
Proprietary
Hardware &
Applications
Procedural,
Hard Wired
Open Hardware,
Open Applications,
Message-based,
Reconfigurable
Proprietary
Applications,
Procedural,
Hard Wired
Open
Hardware,
Proprietary
Applications,
Procedural,
Hard Wired
Agile
Results
簡易性(Simplicity)
ERP+設計: 簡單地使用及簡單地改變
BASIS :可快速的導入 ERP+
目標:
快速地導入
快速地取得效益
simplicity
ERP+ 導入
Phase 5
新系統做業
Phase 2
導入準備
Phase 3
發展與協調
Phase 1
專案定義
Phase 4
導入
2
4
1
3
5
simplicity
Results
3
2
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In today business world, only two things are certain....that the business drivers will dictate change AND that the velocity of that change will increase.
Competition for customers is a race, and you will need to be FAST on your feet to meet or exceed expectations and delight those customers, to win the race by taking advantage of and act on opportunities as they arrive. Businesses must be able to act while their competitors are reacting.
Your Information Technology and Enterprise wide systems need to be not only
FAST to install, but also FAST to Reconfigure as those requirements on your firm change. FAST to initial benefit and FAST to ongoing benefit.
SSA FAST Results (sm) is just that solution you have been looking forward to.
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What makes results so FAST? It is the Combination of Focus, Agility, Simplicity and Technology. The four fundamental concepts that were designed into the new architecture of BPCS Client/Server Version 6.
Without one you have a suboptimal solution, with ALL 4 and you get FAST Results!!
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One of the benefits of BPCS Client/Server is that this software has a low cost of ownership throughout the life cycle of the IT investment. The software can be changed at any time to evolve with your business. Upgrades can be inherited into the system. New applications can be integrated into the environment through the use of Semantic Messaging Gateways. These are persistent messages, not fixed API. Software built upon our object framework can be continually enhanced to better serve the needs of our key industry verticals. We protect investment our customers have through platform, database, and operating system independence by generating code from a central repository to the appropriate environment.
With FAST Results(sm), client needs can be met in the Fastest time ever.
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FOCUS. SSA Has always been focused by and on client success as evidenced by the over 8500 customer sites. Our software was designed for the Industrial Sector only and we concentrate on six key vertical industry segments to provide the kind of solutions that are specific to these industries for our clients to create a competitive advantage and better service their customers.
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We have designed BPCS to accommodate change. To allow you to treat change as a separate project. Change is the only guarantee that youl have. You need a system that can handle and exploit it.
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SSA Confidential
Manufacturing enterprises have seen four evolutionary steps over the past few decades. Traditional Cost Driven Departmental structures that resulted in high inventories and long cycle times were the start of the evolution. As Quality was added as a driver, customer service and communication improved. As competition increased, Time was added as a Driver and lead times were reduced and responsive customer focus programs were initiated.
Today, enterprises are looking at not only Cost, Quality and Time but also at Variety. They look to be able to leverage resources and take advantage of varied opportunities. This is driving high customer oriented flexibility (giving the customer the variety in what they need), the Virtual Corporation where boundaries between traditional structures are torn away, high technology and a highly trained workforce. It is driving a world of constant change. It is driving the need for Agility.
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SSA Confidential
The traditional enterprise took a purely Functional view of work tasks. In this view each department, purchasing, warehousing and Accounting look at the tasks in their functional silo only. Each silo looks to maximize results inside the tasks they are defined to do and protect themselves from everyone and all tasks outside their silo.
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SSA Confidential
The Process view looks at the tasks and flow needed to add value between the Purchasing, Warehouse and Accounting departments. It does maximize the process of receipt of orders in Purchasing, checking inbound inventory in Warehousing and vendor payment in Accounting. While it breaks down silo barriers between departments, it is limited to the walls of the enterprise.
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SSA Confidential
The Agile view looks at the entire value chain related to the supply of the product or service. Customer processes and requirements are integrated into the manufacturers and in turn the manufacturers to its suppliers. Greater visibility, greater speed, greater efficiency.
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SSA Confidential
The evolution of manufacturing enterprise business process has been tied to the systems that support those enterprises. Traditional manufacturing was supported by the ig is beautiful?world of SAP R2, COPICS and Custom system on mainframes or on manual processes with large departments. Applications were proprietary, procedural and ard-wired? Evolution went to mini- and mid-range downsized systems of which BPCS V1 through 4 were leaders in the still proprietary, procedural and ard wired?applications world. Client/Server systems like 3 and Baan were the next phase and they were on open hardware systems, but were still proprietary, procedural and ard-wired?applications that were primarily Server centric.
To be Agile, you must be Object Oriented as enables true peer to peer processing on open hardware with open applications while being message based and reconfigurable. The Distributed Shared Resources of BPCS Version 6 is just such an Agile system. The choice for agile enterprises and value chains.
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BPCS was designed to be and IS simple to use and simple to change. Clients learn what they need to for FAST implementations and Fast time to benefit. They do this through use of BASIS and get FAST Results(sm).
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BASIS and the 5 phases of BASIS implementation are simple and generate FAST Results(sm). From Project Definition to System Operation, BASIS is the key methodology to getting the fastest time to benefit. Powerful business modeling is provided by the DComp toolset and is used throughout the BASIS Implementations. BASIS has proven success whether it is a single site or a multi-national multi-site implementation.
